Armada bando

0111 5219
Sampleresumez.com@gmail.com
Summary
Has 24 months of experience in Software Quality and Technical Communication (Writing). I
am looking for an organization that offers an intellectually challenging working environment
with excellent potential for professional and personal growth in software quality. I am
interested in gaining knowledge of Software Quality Processes like Six Sigma and CMM.

Specialization:
• Preparing test cases and test scenarios
• Executing test cases and test data
• Testing Functional requirements
• Preparing Bug Reports
• Writing User Manuals.
• Writing Training Manuals and Drafts
• Preparing various training and domain presentations
Strengths:
• Manual Testing
• Good in writing User Manuals
• Strong customer focus
• Commitment, Accountability & Ownership
• Problem solving techniques
• Planning & Organizing
• Written and Verbal Communication skills

Major responsibilities comprise of:

Project Related:
• Requirement/Specification Analysis.
• Provide necessary technical solutions to projects
• Preparation of Test Strategy and Test plans.
• Extensively involved in Manual Testing
• Client Co-ordination, participation in project reviews with customer
• Involved in doing Reviews and inspection of test script files
• Client Co-ordination, participation in project reviews with customer
• Preparing Screen Layouts and Program Specifications

Process Related:
• Adherence to organization quality procedures (ISO – 9001, CMM 5 and CMM-
I software process management guidelines).

• Exposure to Six Sigma based method called SIPOC ( Supplier Input Process
Output Customer) Model
Technical Skills

DatabasesOracle 9i (SQL Plus, PL/SQL)LanguagesC++, Java, HTMLToolsMS Word,

Adobe Reader/Writer. MS Visio, SnagIt

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 Ni sha Sh ar ma
0922551 5219
nisha.snr@gmail.com
GUI VB 6.0
Web Technologies HTML
Operating Systems Windows 2000, Windows NT

Professional Experience

Satyam Computer Services Ltd (India) 11/2007 – Till Date

Project: Nextgen
Client: Citco Fund Services
Duration: Nov 01, 2007 – Till Date
Environment: MS Word, SnagIt, MS Visio
Tools: Mercury Quality Center (MQC)
Role: Tester.
Project Profile:
CITCO’s Nextgen system involves in handle the current and future business requirements of
CITCO. With the increasing client base, the system has the capability to support it. The
system provides user friendly applications for Brokerage and Custody services in one
integrated system. Interfaces are developed which makes NextGen System able to
communicate with SWIFT, FAX, GL Application and Document Management system. A
document management system is a part of Nextgen which stores, retrieves and maintains
all the documents created during the various processes in the system. NextGen system goes
through a maker-checker process, which is basically a Validation methodology, wherein the
initiator of the task (Maker) performs certain actions, which are be further validated by
another authorized user (Cheker). The NextGen system has the ability to perform backdated
transactions and edit the history of transactions.

Major Contribution:
• Extensively worked on manual testing
• Performing Functional Testing
• Performing Requirement Validation
• Ensuring that all Functional requirements are tested
• Performing Regression testing
• Preparing Bug Reports
• Preparing Screen Reference User Manuals for different modules
• Contributed in Functional Specification Documents

Satyam Computer Services Ltd (India) 6/2007 – Till Date

Project: Claris
Client: Citco Fund Services
Duration: Jun 25, 2006 – Till Date
Environment: MS Word, SnagIt, MS Visio
Tools: Mercury Quality Center (MQC)
Role: Tester and Technical writer.
Project Profile:

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 Ni sha Sh ar ma
0922551 5219
nisha.snr@gmail.com
CITCO Fund Services (CFS) is a large financial organization providing administrative
services to leading Hedge funds and is part of CITCO, a global financial institution. CITCO’s
CLARIS system is involved in administering the services offered towards Hedge Funds. The
system covers the functionalities of Investing in Hedge Funds. CITCO does the
Administration and provides back office services for hedge funds that follow Advanced
Investment Strategies and invest in other Securities in International Markets. The
functioning of Hedge Funds is at onshore and offshore levels

Major Contribution:
• Extensively worked on manual testing
• Performing Functional Testing
• Performing Requirement Validation
• Ensuring that all Functional requirements are tested
• Performing Regression testing
• Preparing Bug Reports
• Preparing User Manuals for different modules of Claris
• Contributed in Functional Specification Documents
• Quality Co-ordination, which includes the task of ensuring that the project deliverables
and other documents adhere to Satyam’s template for CMM level 5 and CMM-I

Satyam Computer Services Ltd (India) 11/2006 - Till Date

Project: I-Loan
Client: Citifinancial
Duration: Nov 16, 2006 – Till Date
Environment: MS Word, SnagIt, MS Visio
Role: Tester and Technical Writer
Project Profile:
I-Loan system includes a wide range of modules, which deals with nearly all stages of the
Loan Life cycle. It is a Web-based Transaction Processing and Front-End Loan Application
system providing a one-glance view of all customer details for Customer Service and
Application Processing. It’s a thin client application designed for an Internet WAN having
User-friendly screens navigation with online data-entry and loan-view capability.

Major Contribution:
• Preparing Test Strategy and Test plans
• Executing System test scripts & Reporting Issues
• Ensuring that all Functional requirements are tested
• Prforming Regression testing
• Extensively worked on manual testing
• Preparing Bug Reports
• Preparing User Manuals for different modules of I-Loan
• Requirement/Specification Analysis
• Preparing Data Dictionary for field description of I-Loan
• Contributed in Functional Specification Documents
• Preparing Training manuals for I-Loan
• Involved in doing Reviews and inspections of the test script files

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 Ni sha Sh ar ma
0922551 5219
nisha.snr@gmail.com
• Quality Co-ordination, which includes the task of ensuring that the project deliverables
and other documents adhere to Satyam’s template for CMM level 5 and CMM-I

Satyam Computer Services Ltd (India) 12, 2006 – Till Date

Project: Credit Bureau Interface Thailand

Client: Citifinancial
Duration: Dec 11, 2006 – Dec 25, 2006
Environment: MS Word
Role: Tester and Technical Writer.
Project Profile:
In CitiFinancial India, the present bureau check and generating credit scores for the
applicant is a manual process, while the objective is now to have the bureau check through
a system driven process which shall trigger the Bureau check through front end system of I-
Loan. To meet this objective it is proposed to set up an interface that will interact with the
Thailand Credit Bureau through the I-Apply/I-Catch module of the I-Loan and would
generate a bureau check report in a screen layout at the front end.

Major Contribution:
• Executing Test Cases and test data
• Ensure that all Functional requirements are tested
• Preparing bug reports
• Requirement/Specification Analysis
• Preparing Data Dictionary for field description of I-Loan
• Contributed in Functional Specification Documents
• Preparing Training manuals for I-Loan
• Involved in doing Reviews and inspections of the test script files
• Quality Co-ordination, which includes the task of ensuring that the project deliverables
and other documents adhere to Satyam’s template for CMM level 5 and CMM-I

Qualtech Consultants Pvt Ltd. (India) 06/2006-11/2006

Project: I-Loan Documentation

Client: Citifinancial
Duration: Jun 15, 2006 – Nov 15, 2006
Environment MS Word, SnagIt, MS Visio
Role: Technical Writer
Project Profile
I-Loan system includes a wide range of modules, which deals with nearly all stages of the
Loan Life cycle. It is a Web-based Transaction Processing and Front-End Loan Application
system providing a one-glance view of all customer details for Customer Service and
Application Processing. It’s a thin client application designed for an Internet WAN having
User-friendly screens navigation with online data-entry and loan-view capability.
Major Contribution:
• Preparing User Manuals for different modules of I-Loan
• Preparing Training manuals for I-Loan
• Requirement/Specification Analysis
• Contributed in Functional Specification Documents
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 Ni sha Sh ar ma
0922551 5219
nisha.snr@gmail.com
• Preparing Test cases and Scenarios
• Involved in doing Reviews and inspection of the test script files
• Prepration of Test Strategy and Test plans
• Executing System test scripts and Reporting Issues

HBL Global Pvt Ltd. (India) 12/2005-05/2006

Project: Insurance, Credit Cards and Savings/E-Broking Account

Client: HDFC Bank
Duration: Dec, 2005 – May, 2006
Role: Promotional Executive

Project Profile
HDFC Bank one amongst the firsts of the new generation, tech-savvy commercial banks of
India. HBL Global is a subsidiary of HDFC Bank which deals in promoting various products
related to Insurance, E-broking, all types of accounts and credit cards. It provides customer
service operation and assistance for the same.
Major Contribution:
• Promoting different Insurance related products like HDFC Child Plan, Unit Link Plan etc
• Promoting different Credit cards plans
• Promoting and opening saving/current accounts and E-Broking Accounts
• Maintaing data of different customers

Education

MCA69%Kurukshetra UniversityBSC (N.M)68%H.P.U Shimla12th63%Punjab

School Education Board10th86%Punjab School Education Board

Trainings attended:
• 6 months training on developing a project named Internet Banking using Java and
testing Strategies
• Banking Primer webinar sponsored by Satyam Computer Services
• Satyam way certification on the processes and methodologies of CMM-5 level
company
• Domain Training on I-Loan specially organized by Satyam Computer Services for
financial circle
• Training on Project Management and Defect Analysis organized by Satyam Computer
Services
• Training on Cultural Awareness organized by Satyam Computer Services
• Training on Effective Written and Verbal Communication Skills organized by Satyam
Computer Services
• Training on Effective Writing organized by Qualtech Consultants

Personal Information
Contact Address: House No: 55
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 Ni sha Sh ar ma
0922551 5219
nisha.snr@gmail.com
Tilak khand
Girinagar Kalkaji
New Delhi
Date of Birth : 05-05-1982

(Nisha Sharma)

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