When using Cisco CallManager Release 5.

0 or later
For Cisco CallManager 5.0, you must do all software installations and upgrades by
using the Software Upgrades menu options. The system can upload and process only
software that Cisco Systems approved. You cannot install or use third-party or
Windows-based software applications that you may have been using with a previous
version of Cisco CallManager with Cisco CallManager 5.0.

1. Using your web browser, login to the Cisco IPT Platform Administration web
page
2. Under the Software Upgrades menu, select Install/Upgrade.
3. Fill in the appropriate values in the Software Location section for the file you
downloaded above, and click Next.
4. In the Available Software drop-down box, select the file you downloaded
above, and click Next.
5. After validating the MD5 has the correct value, click Next.
6. In the Warning box, verify you have selected the correct firmware, then click
Install.
7. Check that you received a Success message.

Post-Installation details
You may verify the installation of a COP file as follows:

1. Using your web browser, login to the Cisco CallManager Administration web
page.
2. Under the Device menu, select Device Settings > Device Defaults.
3. Verify the new firmware image name is listed in the Load Information field for
the Cisco 7912 SCCP IP phone.

When Using Cisco CallManager earlier than Release

5.0
1. Copy the cmterm-7912G-sccp.8-0-4.exe file to your hard drive. Make a note of
the location where you save the downloaded file.
2. Double-click the cmterm-7912G-sccp.8-0-4.exe file and the installation starts.
3. At the Welcome screen, click Next.
4. At the License Agreement screen, click Yes.
5. At the SQL Server Authentication screen, enter the login name and the password
(by default the login name should be “sa”). Then click Next.
6. After the installation is completed, click OK.
7. Reset all the corresponding devices.
Post-Installation Details

This executable file is to be run on the publisher and it will install the following file:
CP7912080004SCCP080108A.sbin
 to the call manager's tftppath (c:\program files\cisco\tftppath).

After installation, open up call manager's administration web page and go to system
-> device default.
You can verify the installation, by looking at "IP Phone 7912" and check the new
load name in the corresponding box.
For example: CP7912080004SCCP080108A.sbin (in this case, the load version is
080108A).

To downgrade to a previous firmware version:

1. Go to the Cisco CallManager Administration web page.
2. From the System menu select Device Default, and the Device Default
Configuration page is displayed.
3. Go to the IP Phone 7912 field and change it back to the previous firmware
version.
4. Click Update.
5. After the page updates, you can reset the corresponding devices.

Cisco IP Phone Model 7912 Alternate Firmware

format
The Cisco IP Phone Model 7912 Firmware version 8.0(4) is also supplied in a zip file,
as an alternative in case a Cisco CallManager is not available to run the executable
installer program. The name of this file is cmterm-7912G-sccp.8-0-4.zip.

After unzipping the firmware files, manually copy the firmware to the appropriate
directory on the TFTP server.