Professional Documents
Culture Documents
COURSE CODE
COURSE OVERVIEW
» RSMG-ARA3-0710 In this course, students learn how to incorporate complex workflow into existing
AR System applications. Through a combination of lecture and lab exercises, students
learn how to create a deployable application, build advanced functionality within that
PRODUCT RELEASE deployable application, and customize it for the Web.
» BMC Remedy Action Request
System v7.1
COURSE OBJECTIVES
» Create deployable applications and apply deployable application features
DELIVERY METHOD
» Create custom home pages for a deployable application
» Instructor Led Training (ILT) » Build advanced features and workflow for table-list view and table-tree view fields
» Instructor Led Online (ILO) » Build a guide that performs a table loop
» Describe the architecture and uses of the Email Engine and Alert System
» Create View and Vendor forms
COURSE DURATION » Create relationships between records
» 5 Days » Calculate business time
» Create currency fields and use them in workflow
» Design data-driven approaches to workflow
» Create server-side tables
TARGET AUDIENCE » Create a filter guide
» Administrators » Create dynamic workflow
» Developers » Use data visualization fields to display reports
» Maintain and manage deployable applications
» Describe the Mid Tier architecture used to deliver AR System applications to the
Web
PREREQUISITES
» Define the Web application development process
» BMC Remedy AR System 7.x: » Customize Standard and Web-Alternate views to create a custom Web interface
Administering – Part 2 » Identify the standard access methods used to access a Web view
» Create direct access URLs
BMC, BMC Software, and the BMC Software logo are the exclusive properties of BMC Software, Inc., are registered with the U.S. Patent and Trademark Office, and may be registered or pending registration in other countries. All other BMC trademarks, service
marks, and logos may be registered or pending registration in the U.S. or in other countries. All other trademarks or registered trademarks are the property of their respective owners. © 2006,2009 BMC Software, Inc. All rights reserved.
BMC, BMC Software, and the BMC Software logo are the exclusive properties of BMC Software, Inc., are registered with the U.S. Patent and Trademark Office, and may be registered or pending registration in other countries. All other BMC trademarks, service
marks, and logos may be registered or pending registration in the U.S. or in other countries. All other trademarks or registered trademarks are the property of their respective owners. © 2006,2009 BMC Software, Inc. All rights reserved.
DISCOUNT OPTIONS
» Take advantage of a significant
discount off packaged curriculum
for individual participants by
purchasing a Learning Bundle
BMC, BMC Software, and the BMC Software logo are the exclusive properties of BMC Software, Inc., are registered with the U.S. Patent and Trademark Office, and may be registered or pending registration in other countries. All other BMC trademarks, service
marks, and logos may be registered or pending registration in the U.S. or in other countries. All other trademarks or registered trademarks are the property of their respective owners. © 2006,2009 BMC Software, Inc. All rights reserved.