ORACLE DATA SHEET

PEOPLESOFT FOR HEALTHCARE

THE REAL-TIME ENTERPRISE FOR
HEALTHCARE

Delivering high-quality patient services and becoming the provider of choice require investments in
people, processes, and technology. But every dollar spent maintaining a patchwork of old
FEATURES systems—and every hour your people spend re-entering data and shuffling paperwork—takes you
• PeopleSoft for Healthcare one step further from your goals.
delivers powerful, integrated
analytics to help you PeopleSoft delivers a complete industry solution for healthcare, enabling you to dramatically
maximize organizational
performance
improve performance and reduce costs. Built on PeopleSoft Pure Internet Architecture, it’s called
• Worflow routes documents the real-time healthcare enterprise.
and information electronically
• PeopleSoft analytic
Integrate your systems so they share information. Connect employees, physicians, suppliers, and
applications display administrators to automated business processes—anytime, anywhere—using only a browser.
workforce, patient, supply Conveniently access information and use analytics to display current performance metrics. Make
chain, and financial
faster, more informed decisions. Create collaborative communication channels that make people
performance indicators
• Access to reliable financial
more productive.
information and performance
indicators to manage
PeopleSoft has helped hundreds of healthcare organizations streamline non-clinical business
resources, costs, and margins operations. Now you can build tomorrow’s real-time healthcare organization today with lower
• Real-time picture of patient costs, an empowered workforce, and more satisfied patients. PeopleSoft is committed to getting you
supply expenses with online there.
access to past history of item
purchases for supplies and
services
The Real-Time Healthcare Enterprise
Your Foundation for Quality Patient Care
BENEFITS
Browser access and PeopleSoft Pure Internet Architecture bring new ways to
• Reduce Operating Costs
Front Sidebar, bulleted
deliver information and transactions in real time. When your supporting business
• Work Faster and Smarter in a processes are online, you can use your time and resources to concentrate on
Collaborative Environment delivering quality patient care.
• Automate Supply Processing
and Reduce Costs Put Business Processes Online and Reduce Operating Costs
• Develop and Maintain in a
Single Environment
With PeopleSoft, you can improve financial visibility, streamline supply
• Identify Situations Before procurement, and connect human resource processes—while providing a real-time
They Become Problems view of overall financial health. Department managers can have immediate access
• Empower your people to to timely financial and operational information. Management can address changing
make cost-effective decisions business needs as they happen—not weeks or months after the fact.
quickly

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Delivering Quality Care

The real-time healthcare enterprise is more than software and hardware. It’s a way
of doing business that makes your culture more dynamic and focused on your goal
of delivering the highest quality patient care. The journey to becoming the provider
of choice begins with deploying the right technology solution.

“Leveraging a well-designed automated solution, we have systematically

removed obstacles to efficiency throughout our supply chain
management processes. Requesters now enter requisitions online, and
they automatically flow through our workflows for approvals online.
Purchasing staff members now only manually process exceptions or
special requests, which has eliminated redundant overhead costs
related to ordering everyday supplies. When nurses use supplies from
our Pyxis carts, the automated inventory system now automatically
generates a re-order request and delivers the supply the same day. It
also automatically enters the supply charge directly to the patient’s bill,
thus significantly reducing lost charges.”

Chris Williams – Director, Enterprise Resource Planning Systems,

Harris County Hospital District

Work Faster and Smarter in a Collaborative Environment

Simplify the business side of healthcare by choosing an intuitive interface that leads
people to information and transactions. No more opening and closing multiple
applications, entering and remembering different passwords, or learning a variety
of systems. Access your legacy, mainframe, desktop, and mobile systems from a
single intuitive interface.

With pure Internet software, you replace unproductive manual routing of budgets,
reports, and requisitions with real-time automation. Workflow routes documents
and information electronically. PeopleSoft also gives you the flexibility and robust
integration capabilities you need to manage change—whether you’re adding new
inventory and capital assets, launching new clinics, or implementing business
processes.

Identify Situations Before They Become Problems

PeopleSoft for Healthcare delivers powerful, integrated analytics to help you
maximize organizational performance—whether you are a single hospital or a
diverse multisite health-care enterprise. Managing costs in real time is critical to
improving performance. With PeopleSoft, you can get access to reliable financial
information and performance indicators to manage resources, costs, and margins.

To help you identify trends, analyze care provided, and measure organizational
performance, PeopleSoft analytic applications display workforce, patient, supply
chain, and financial performance indicators. Leveraging PeopleSoft analytic and
application data, your organization can gain valuable insight into patient volumes,
care site trends, activity-based procedure costs, and margins.

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Work with a Trusted Partner

Working with our customers, user groups, and industry experts, we continually
enhance PeopleSoft for Healthcare. We’re proud to work with our healthcare
customers who represent over 4,000 healthcare organizations, including integrated
delivery systems, university medical centers, surgery centers, assisted-living centers,
and managed-care organizations.

Our customers include over 30 percent of the top 100 integrated healthcare
network providers. Strategic partnerships with industry leaders expand our
offerings with functionality built specifically for healthcare. We fine-tune our
solutions to meet the healthcare industry’s unique requirements

Automate Supply Processing and Reduce Costs

“Still in the early stages of our corporate migration to a single common

HR Information System and implementation of self-serve technology and
related shared HR and IT services, we have already seen some
important benefits, including:

Payroll labor savings of over $200,000 annually in participating

regions

A decrease in transactional cost in excess of $200,000

Reduced Benefits Administration support staff

Improved regional collaboration on HR Best Practices”

Molly Seals – Senior Vice President for Human Resources

Catholic Healthcare Partners Eastern Division
Your supply chain is only as strong as each linked system. With PeopleSoft for
Healthcare, you can fully automate the procure-to-pay process of supplies, capital
assets, and patient care items. You’ll spend less time on administration and more
time on securing reliable suppliers, negotiating competitive pricing, and forging
strategic alliances.

Information technology executives named PeopleSoft 8 Supplier Relationship

Management (SRM) the top enterprise application for 2001 in Datamation’s
Product of the Year survey. From source to settlement, PeopleSoft solutions help
you connect to suppliers, manage spend, make better procurement decisions, and
analyze performance.

With PeopleSoft, you can identify, order, and deliver materials and services—all on
a browser. Empower your people to make cost-effective decisions quickly. You
can improve your consolidation of purchases, simplify the ordering process, and
reduce item handling, while managing relationships and transactions with group
purchasing organizations (GPOs).

With our best practices, you can standardize and control purchasing with
consistent business processes.

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“UVA Medical Center purchased PeopleSoft as a solution to replace all

the disparate systems being used for hr, financials, and supply chain.
We look for PeopleSoft to help us to streamline our business processes
and gain efficiencies. We’re also using the eBI process and we’re able
to get our requisitions filled much faster. In working with our eBI
vendors, we’re able to access information and to know our pricing much
faster with eBI”.

Linda Helgerman, EHP Director

University of Virginia Health System

Connect to Suppliers
PeopleSoft for Healthcare allows you to connect to your suppliers in real time so
you can manage all categories of spending for goods and services—and
dramatically improve supplier performance. Control your supplier relationships to
reduce costs, improve efficiency, and improve performance.

Manage Materials
PeopleSoft offers advanced technology and best practices to help you reduce costs,
eliminate mountains of paper, and gain new operating efficiencies. By taking
advantage of integrated electronic data interchange (EDI), extensible markup
language (XML), intelligent bar coding, electronic catalogs, workflow, and self-
service capabilities, you can more effectively manage your materials.

Control Procurement
Maximize your buying power with PeopleSoft electronic procurement solutions
using a single interface for thousands of users to manage goods and services. You
can request products and services within preset limits and get real-time access to
item availability and pricing—without calling the purchasing department.
Workflow mirrors your business rules with order tracking and audit controls.

Monitor Inventory Levels

Managing inventory is critical to the delivery of care. PeopleSoft manages and
maintains inventory levels across the organization, locations and business units and
can support a shared service or distributed business model. With real time
analytics embedded within the application, vital time sensitive data is available to
the users. Our inventory application includes par cart inventory replenishment
providing instant access to item levels in supply rooms, carts, or nurse stations.

Create a GPO Control Center

PeopleSoft applications enable you to automatically or selectively load full GPO
contracts or individual items into the system and track purchases, rebates, and
contract tiers. You can monitor compliance against manufacturer and distributor
contracts with a single view of pricing for better control and negotiating leverage,
and use detailed reports to understand purchase patterns and justify pricing.

Integrate Universal Product Number (UPN) Support

Simplify receiving and inventory transactions with a single item reference number
across all vendor and user systems. Identify UPN trading partners and formats and
integrate with UPN databases to download appropriate data fields in the item
master with UPN information.

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Track Materials Usage

With PeopleSoft for Healthcare, you can get a real-time picture of patient supply
expenses with online access to past history of item purchases for supplies and
services. Break down purchase history by organization, department, inventory
location, or product category for detailed spending analysis.

Establish Commitment Control

Automatically generate notification to managers when budgets come within
predetermined limits. You can control spending by department, product category,
account category, or whichever combination you choose.

Make Information Accessible

On a role-based, customized homepage, our enterprise portal solutions connect
you and your business partners with supply processes, reports, and a consolidated
view of materials management transactions. People access those business processes
on a browser—anywhere, anytime.

Become the Healthcare Enterprise of Choice

Clinical and operational employees want to focus on their jobs instead of

performing administrative tasks. PeopleSoft builds the next-generation systems
that automate health-care business processes, so your professionals use their time
for providing high quality care instead of routing paper.

Become the Employer of Choice

The journey to becoming the provider of choice continues by becoming the
employer of choice. Surveys of healthcare professionals indicate there are many
factors—such as clinical sophistication, top medical technology, competitive
salaries, and benefit plans—that influence perceptions of their healthcare
employer.

Deploy a Unified Workforce Solution

PeopleSoft solutions help you manage your most valuable asset—your people. In a
competitive labor market, PeopleSoft’s unique Internet technology also helps you
attract and retain employees. When you deploy self-service benefits on a browser,
you realize reduced administration costs and your employees receive the added
convenience of online access.

You can use integrated workforce analytics to spot trends, perform compensation
and benefits comparisons, plan retention initiatives, and align workforce
competencies with organizational goals. Analyze staffing needs to optimally
manage contingent employees and meet your nurse-to-patient ratios.

With PeopleSoft for Healthcare you can attract, source, and staff temporary
workers, link budgeting and planning decisions to human resources and services
procurement data, and view your total personnel costs in real time.

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“We had 13-14 disparate systems across human resources and supply
chain. PeopleSoft allowed us to accomplish true integration across all
systems with premier human resources and payroll systems in addition
to self-service transaction capabilities. PeopleSoft gives us flexibility to
not only leverage applications but also to make enhancements to our
business needs.”

John Henderson Director of Business Systems

Texas Children’s Hospital

Maximize Your Most Important Resource

PeopleSoft helps you understand your people and make the best use of their
talents. You can manage positions and compensation, comply with regulatory
requirements, and process payrolls. As the market leader in human resources,
PeopleSoft enables you to recruit, hire, train, manage, compensate, promote,
allocate, and retire your staff. At the same time, you gain immediate access to
meaningful and accurate information about your employees.

Recruit and Retain with Internet Technology

For potential employees, the greatest impression of your organization will come
from the recruitment process. Does your organization appear technologically
advanced? Or are you using a manual, paper application process? Will this
employer automate administration and let me focus on my job? Is this my
employer of choice? Applicants and employees quickly identify the technology
level of an organization and how it streamlines administrative processes.

Deliver a Personalized Experience

PeopleSoft delivers innovative applications that take users beyond traditional self-
service. Collaborative applications bring together rich, pre-integrated content,
knowledge, workflow, and decision-support tools. They deliver transactions in a
personalized environment, with role-based access and context-sensitive navigation.
Offer the intuitive interface of an employee portal or deliver self-service
convenience through kiosks or telephones with interactive voice response (IVR).

Power Your Agile Organization

PeopleSoft enables you to transform and update your organization to human
capital management best practices. Share information across business processes to
reduce redundant data entry. Watch your organization accelerate personal
development and react quickly to change. Features include credentialing for
identifying and analyzing job skills, managing training, and running variable
compensation for individuals or employee groups.

Manage Patient Relationships

PeopleSoft for Healthcare enhances patient interactions across your organization
and contact channels—voice, Web, email, fax, and wireless. Patients access a
consistent interface across multiple channels. Call center personnel get interaction
histories. You can automate call routing and tracking, speed response time, and
ensure accuracy.

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Stay on Track with Budgeting and Planning

PeopleSoft for Healthcare delivers comprehensive, integrated best practices for
managing core accounting processes, budgets, assets, projects, contributors, and
grants. It puts you in control of your financial operations to help you contain costs
and manage revenues. You can track financial and project performance in real time
from your desktop.

Analyze Your Operations

PeopleSoft provides a full suite of enterprise performance management solutions
to help you monitor your overall success. Get an in-depth look at your patients,
employees, and business processes. You can analyze payer profitability by revenue
mix, care components, patient or case, direct costs, and activity costs. Evaluate
your patient base to gain an understanding of patient behavior, patient profitability,
and revenue patterns.

“PeopleSoft gave us the ability to standardize across all facilities,

business units, and operations. Each day, we load all of our statis-tics
from our patient accounting and billing systems and send exec-utive
management a snapshot of the receivables, cash, and statis-tics from
the day before.”

Ginger Bonham, Financial and Supply Chain Systems Administrator

Health First

Align Project Funding with Goals

With PeopleSoft, you can create and maintain accurate budgets, forecasts, and
financial plans. Control expenditures against predefined authorized budgets with
commitment accounting. Track projects and grant information as it actually
happens. Store organization-wide information and use it to purchase, maintain,
depreciate, insure, replace, and dispose assets. Extensive analytic and reporting
capabilities give you unprecedented access to information that helps you manage
resources such as budgets, labor, materials, and time.

Evaluate Activities by Cost

PeopleSoft for Healthcare enables you to evaluate operations by patient volumes,
procedures, care sites, and other factors that drive cost and spending. You can
maintain, monitor, and analyze your strategic and financial objectives to determine
where you are generating the most revenue. Use the tool as a staffing and resource
planning mechanism. Align your employees with overall organizational objectives
and increase retention by analyzing strategic data from multiple sources, both
internal and external.

Get Instant Access to Financial Performance

PeopleSoft portal solutions allow you to predict, measure, and manage your
business more effectively by tracking the key performance areas of your healthcare
organization such as patient satisfaction and time-to-admit. Communicate your
progress towards achieving your organization’s goals. Designed to provide
powerful business intelligence, the portal creates a single point of access to critical
information, enabling your business and finance managers to act as CFOs for their
areas of responsibility.

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Manage Grants and Contributors

When managing research endowments and investments, you can coordinate the
grant process more intelligently using real-time data from your supply chain and
human capital systems.

With coordinated reporting, PeopleSoft provides a browser-based, integrated

solution for the full life cycle of sponsored research. This includes proposal
generation, transitioning proposals into awards, award tracking, robust facilities
and administration processing, comprehensive bill generation, and flexible financial
reporting.

PeopleSoft’s fundraising application is the only pure Internet software available

today that gives you the anytime, anywhere ability to manage events and
relationships with your contributors, donors, and volunteers.

“Oracle’s PeopleSoft Enterprise solutions have allowed Erlanger Health

System to automate back office processes, so that our clinicicians can
spend more time in patient care.”

Britt Tabor, Chief Financial Officer

Erlanger Health System
‘

Real-Time Healthcare Infrastructure

Run your business processes on a foundation of PeopleSoft Pure Internet

Architecture and proven application integration solutions. Use the only healthcare
enterprise applications with no client software other than a standard Internet
browser. The most open, flexible, and scalable platform is also intuitive and cost-
effective. Now your people can work anytime, anywhere as you implement tools
and technologies that give you a competitive edge.

Connect People, Processes, and Data

The demands of the real-time healthcare enterprise require a new breed of

technology solutions that simplify the integration of multi-vendor business
applications. With PeopleSoft application integration, you can connect your
people, processes, and data in real time across all your applications on a common,
pre-integrated platform.

Integrate legacy, mainframe, client/server, and Web systems using PeopleSoft

integration technology. You can set up, maintain, and monitor integration. Let
automated features distribute, sort, and transform system messages. As a result,
you get faster integration at a lower cost. Integrate information from patient
accounting, patient care, clinical, surgical services, scheduling, pharmacy, plant
operations, and maintenance scheduling systems.

Connect with Enterprise Integration Points

Pre-mapped integration points connect your materials management systems with
external software packages. Connect to surgical information systems, point-of-use
dispensing equipment, handheld computer packages, and admission, discharge, and
transfer applications.

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“At the Lahey Clinic, we sought to acquire ERP applications to

consolidate all of our business applications to provide some continuity
and a lower cost of ownership. We’ve gone from a marginal financial
organization, breaking even to generating modest profits, to generating
4-5% operating margins over the past-5 years. We’ve seen significant
change and improvement in financial performance. Oracle now offers us
three (3) families of products, PeopleSoft, eBusiness Suite and JD
Edwards and we’re able to leverage the best of these technologies. ”

Timothy O’Conner, EVP, CFO & Treasurer

Lahey Clinic Medical Center

Develop and Maintain in a Single Environment

Maintain, customize, upgrade, and monitor your applications using PeopleSoft
Tools. With flexible development tools, your developers can tailor PeopleSoft
applications to the unique needs of your organization—with minimal effort and
expense. Spend less on maintenance and consulting when your people can work in
a single environment.

Build a Collaborative Network

PeopleSoft applications enable you to extend your enterprise and increase
collaboration. Patients, suppliers, partners, and employees can access information
and perform transactions in real time through an intuitive portal interface.

Whether you’re managing internal operations, providing self-service transactions,

or procuring supplies, collaboration turns your people, processes, and data into a
competitive advantage.

PeopleSoft: Comprehensive Global Services Committed to Your

Success

Oracle Consulting
Oracle Consulting focuses exclusively on the success of companies deploying
Oracle Applications and technology. Our experts deliver on Oracle’s commitment:
to ensure that you benefit from a trusted lifetime partnership with Oracle and to
help you achieve your business goals. Oracle Consulting offers a unique focus on
Oracle-based application and technology initiatives by combining leading expertise,
broad coverage, global scale, and flexible delivery. Oracle Consulting can serve as
the focal point of your relationships with Oracle product development, Oracle
Support, Oracle University, and other related business and technology partners.

Oracle consultants are the experts others turn to for leadership in Oracle
technology solutions. There are 13,000 Oracle Consulting experts impacting over
20 million end users every day. At any one time, there are about 2500 active
Oracle projects supported by 24x7 follow-the-sun operations and 20 Global
Services Delivery Centers. These projects range from small, limited-scope, short
timeframe partner- and customer-led engagements, to multimillion-dollar, fixed-
price, multiple year projects. Our customers benefit from the lowest total cost of
ownership, highest accountability, and fastest time to business benefit because of
the worldwide Oracle solution expertise they receive from Oracle Consulting.

Oracle Customer Services

PeopleSoft Customer Services delivers an extensive suite of industry-leading,
integrated global support services offering innovative self-service tools—available
24 hours a day, seven days a week to ensure your PeopleSoft applications are

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RELATED PRODUCTS AND
SERVICES
RELATED PRODUCTS
- PeopleSoft Enterprise 9.1
- PeopleSoft Tools 8.5
- PeopleSoft ePerformance
- PeopleSoft HCM 9.1
- Oracle Procurement
- Oracle Supply Chain
Management Solutions
- Oracle eBusiness Suite
RELATED SERVICES
The following services are
available from Oracle
Support Services:
• Update Subscription
Services
• Product Support Services
• OnlineDBA
ORACLE DATA SHEET
running smoothly. Whatever your support needs, we deliver programs that are
tailored to your business requirements so you can focus on care delivery.
As the healthcare industry struggles with the demands on controlling infrastructure
costs, Oracle On Demand offers the industry-leading solution for deploying,
hosting, and managing PeopleSoft pure Internet enterprise applications. On
Demand provides customers of all sizes—emerging, mid-market, and large—with
a choice for their enterprise application management needs, offering an end-to-
end, scalable, secure, and affordable hosting solution. Leveraging the foundation of
a stable, reliable and secure technical foundation for our applications, On Demand
delivers a single point of accountability, rapid deployment, ongoing service and
support, and flexibility of the hosting infrastructure. By entrusting their complex
application infrastructure and management needs to us—through our flexible
hosted solutions, and leveraged infrastructure and services—our customers are free
to focus on their core businesses.
PeopleSoft Education
When you choose Oracle University to deliver knowledge and skills for your
PeopleSoft solution, you get more than just training. You’ll realize increased
productivity, lower help-desk costs, and faster results due to expertise and
experience that are not available from any other training provider. From project
team to end-user training, we deliver the right knowledge to the right people at the
right time—over the Internet or in the classroom, at your location or ours.
Whether you’re implementing a PeopleSoft solution for the first time or
optimizing or upgrading your existing PeopleSoft system, expert and timely
training from the source is your key to rapid business results and ultimate self-
sufficiency.
Contact Us
For more information about [insert product name], please visit
oracle.com/goto/healthcare, oracle.com or call +1.800.ORACLE1 to speak to an
Oracle representative.
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