Now available from Ashgate Publishing…

Resilience Engineering in Practice

A Guidebook
Edited by Erik Hollnagel, MINES ParisTech, France, Jean Pariès,
Dédale SA, France, David Woods, Ohio State University, USA and
John Wreathall, John Wreathall & Co., USA
‘Although risk management has brought greater safety to socio-technical systems, a new approach is still
strongly needed.…Those searching for a more profound understanding of system safety must read this book
as it is a practical guide to this new approach.’ – Akinori Komatsubara, Waseda University, Japan

’… a great resource for system designers and decision-makers in organizations in their endeavours to keep
the uncertainties and complexities of our world at bay.’ – Gudela Grote, ETH Zürich, Switzerland

’“Be prepared to be unprepared.” … Resilience engineering is a hot topic. Here is the one book that shows
you why!’ – Karl E. Weick, University of Michigan, USA

Resilience engineering depends on four abilities: the ability a) to
respond to what happens, b) to monitor critical developments, c) to
anticipate future threats and opportunities, and d) to learn from past
experience – successes as well as failures. They provide a structured
way of analysing problems and proposing practical solutions. This
book is divided into four sections which describe issues relating to
each of the four abilities and emphasise practical ways of engineering
resilience, featuring case studies and real applications. B. Ryan and S. Sharples; The art of balance: using upward resilience
Contents: Prologue: the scope of resilience engineering,
Erik Hollnagel; Part I Dealing with the Actual: Resilience and the
ability to respond, Jean Pariès; Lessons from the Hudson, Jean Pariès;
Coping with uncertainty. Resilient decisions in anaesthesia,
Lucie Cuvelier and Pierre Falzon; Training organisational resilience
in escalating situations, Johan Bergström, Nicklas Dahlström,
Sidney Dekker and Kurt Petersen. Part II Dealing with the Critical:
Monitoring – a critical ability in resilience engineering,
John Wreathall; From flight time limitations to fatigue risk
management systems – a way toward resilience, P. Cabon,
S. Deharvengt, I. Berechet, J.Y. Grau, N. Maille and R. Mollard;
Practices for noticing and dealing with the critical. A case study from
maintenance of power plants, Elizabeth Lay; Cognitive strategies
in emergency and abnormal situations training – implications for
resilience in air traffic control, Stathis Malakis and Tom Kontogiannis.
Part III Dealing with the Potential: Resilience and the ability to
anticipate, David D. Woods; Basic patterns in how adaptive systems
fail, David D. Woods and Matthieu Branlat; Measuring resilience in
the planning of rail engineering work, P. Ferreira, J. R. Wilson,
traits to deal with conflicting goals, Berit Tjørhom and Karina Aase;
The importance of functional interdependencies in financial services
systems, Gunilla A. Sundström and Erik Hollnagel. Part IV Dealing
with the Factual: To learn or not to learn, that is the question,
Erik Hollnagel; No facts, no glory, John Stoop; From myopic
coordination to resilience in socio-technical systems. A case study
in a hospital, Anne Sophie Nyssen; Requisites for successful incident
reporting in resilient organisations, Alberto Pasquini, Simone Pozzi,
Luca Save and Mark-Alexander Sujan; Is the aviation industry ready
for resilience? Mapping human factors assumptions across the
aviation sector, Kyla Zimmermann, Jean Pariès, René Amalberti and
Daniel H. Hummerdal; Epilogue: RAG – the resilience analysis grid,
Erik Hollnagel; Bibliography; Indexes.

Sample pages for published titles are available to view online at: www.ashgate.com

To order, please visit: www.ashgate.com December 2010

All online orders receive a discount 362 pages
Hardback
Alternatively, contact our distributor: 978-1-4094-1035-5
Bookpoint Ltd, Ashgate Publishing Direct Sales, £60.00/$99.95
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Tel: +44 (0)1235 827730 Fax: +44 (0)1235 400454 This title is also available
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Email: ashgate@bookpoint.co.uk 978-1-4094-1036-2