1. Which Mobile you are using?

A. Nokia

B. Sony Ericsson

C. Motorola

D. Samsung

E. Blackberry

F. iPhone

G. LG

H. Other _________________

2. Please write the model of your phone

________________________ (example: Nokia 1800)

3. How long are you using this phone?

1. Less than 1 year

2. 1-2 years

3. 2-4 years

4. Above 4 years

4. What are the reasons for using the current model

A. WAP

B. GPRS

C. Camera

D. Low cost

E. Battery Life

F. Touchscreen
 G. Service Support

H. Service/Tech support

I. Other _______________

5. How often do you change your mobile?

A. Less than 1 year

B. 1-2 years

C. 2-4 years

D. Above 4 years

6. Latest Mobile facilities you are aware of

A. GPRS

B. 3G

C. MMS

D. Bluetooth

E. WLAN

F. Video call

G. Other _____________

7. What is your favorite brand in mobiles?(Please choose your 3 favorite brands.

1-most favorite, 3-least favorite)

A. Nokia 1 2 3

B. Samsung

C. Sony Ericsson

D. Motorola

E. iPhone

F. BlackBerry
 G. Others____________

8. What features do you like to have in your mobile? Please rate features from
0-5, 5 being highest.

A. 3G 1 2 3 4 5

B. Battery Life

C. Video Call

D. WLAN

E. Camera

F. Email

G. Social Networking

H. Touchscreen

I. DualSim

J. Other __________

9. What are the most important criteria for buying the mobile? Please rate from
0-5, 5 being highest.

A. Quality

B. Features

C. Affordability

D. Availability

E. Serice/Tech support

10.How much are you willing to pay for a smart phone if you want to buy it?

A. Upto 14999

B. 15000-19999
C. 20000-24999

D. 25000-29999

E. Above 30000

11. Which mobiles of Nokia do you know in the price range of above Rs. 15000?

A. _______________

B. ______________

C. ________________

12.How do you rate Nokia mobile for following feature? Please rate features from
0-5, 5 being highest.

A. 3G 1 2 3 4 5

B. Battery Life

C. Video Call

D. WLAN

E. Camera

F. Email

G. Social Networking

H. Touchscreen

I. DualSim

J. Other __________

13.How do you rate Nokia mobile phones? Please rate from 0-5, 5 being highest.

A. Quality

B. Features

C. Affordability
 D. Availability

E. Serice/Tech support

14. How much would you willing to pay for the mobile phone?

A. Upto 14999

B. 15000-19999

C. 20000-24999

D. 25000-29999

E. Above 30000

15. Name

_____________________

16.Gender

Male Female Don’t want to disclose

17.Marital Status

Married Single Don’t want to disclose

18.Age Group

10-20 20-30

30-50 50&above

19.Occupation

A. Self Employed

B. Professional
 C. Salaried

D. Student

E. Housewife

F. Other____________

20.Education Level

A. Graduation and Above

B. High School

C. Secondary School

D. Illiterate

21.Income Level (per month)

A. <10000

B. 10001-30000

C. 30001-50000

D. >50000