Professional Documents
Culture Documents
Experience
Fannie Mae Corporation
Loan Processor/Jr. Underwriter Assistant/Indexer June 2009 – January 2011
• Identified loan documents and information-indexed loan documents into computer software and hardware
system provided/Achieved daily quota for indexing 60+ documents
• Processed Mortgage loan files and verified loan documents such as borrowers income, credit appraisal, and
title insurance/Maintained strict compliance and confidentiality with turning down the loan files, HMDA,
Section 23 and RESPA/Corresponded to loan officers and underwriters in a timely manner.
• Conventional and FHA Mortgage experience
• Processed and prepared loans for closings Review title requirements, exceptions, and other information
obtained for accuracy, completeness, and conformance/Set up file, review documentation in loan system or
enter the data into the loan system/Ensure file meets minimum documentation/product guidelines/Review
credit, disclosures, order title, MI and appraisal, if applicable/Complete required
checklists/worksheets/Obtain additional documentation needed from all sources/Submit for Automatic
Underwriting approval
• Review & collect underwriter conditions and submit conditions for underwriting approval
• Prepare closing instructions and review required loan documentation and HUD-1 for accuracy/Review loan
system and documentation in file returning to underwriting, if applicable/Maintain awareness of all legal
regulations relating to processing and closing
• Other duties as assigned/Provides quality loans for the company by underwriting and evaluating mortgage
loan applications/Reviewed and verified all items provided by the borrowers and ensures that they meet the
Fannie Mae and FHA required guidelines/Ensure that all investor guidelines as well as Federal guidelines
are met/Underwrite loan files that fall out of the automated project plan
• Provide a second layer of quality control to ensure that the liability taken on by the company will not result
in a non-saleable loan/Review, evaluate credit data, and collateral to ascertain loan viability and identify
risk issues and potential fraud/Draw appropriate conclusions regarding the overall risk elements/Determine
the levels of risk involved in extending credit to borrower not meeting stated program guidelines
JPMorgan Chase
Mortgage Loan Indexer/ Loan Processor Dec. 2003 – Apr. 2006
• Identify loan documents and information
• Gather all necessary information to prepare for indexing into the computer system
• Correctly index loan documents into computer software and hardware system provided
• Keyed over 1000 loan documents daily, quota is 350
• Assist customers with questions regarding their loan status
• Process mortgage loan files and verify loan documents such as borrower’s income, credit appraisal and title
insurance
• Maintain strict compliance and confidentiality with turning down the loan files
• Maintain strict compliance with HMDA, Section 23, and RESPA
• File, fax, and prepare documents to close/ decline loans as necessary
Citigroup
Credit Analyst/ Customer Service Jun. 2003 – Dec. 2003
• Answered incoming ACD calls from customers to set up new credit card accounts
• Problem solving on stolen credit cards
• Authorized/ Declined commercial sales
• Reviewed credit history to approve/ decline credit applications
• Pre-approve credit cards to customers
• Customer Service Assistant; Made credit decisions based on clients history
Skills
Type 65wpm, Alpha numeric data entry 15000ksph, 10-Key 14000ksph, Windows 95, Word 2000, Excel,
Spreadsheet, AS400, HRIS, ADP, Bilingual (Laotian/ English)
Education
LG PINKSTON, Dallas, TX GED