millerte@hotmail.com http://www.linkedin.

com/in/terrysmiller
TERRY MILLER
1349 Eldean Ln. Home Office: (760) 439-7066
Oceanside, CA 92054 Mobile: (858) 603-0572
http://www.linkedin.com/in/terrysmiller millerte@hotmail.com

SENIOR SOFTWARE DEVELOPMENT LEADER TECHNOLOGY INDUSTRIES

Effective leader of complex software development projects in both commercial and Federal government
Department of Defense environments with numerous accomplishments leading change and improving processes
across all aspects of development, with a strong record of successful delivery of projects in Client-Server, C3I,
Embedded, and Information Systems development markets. Key strengths in the following areas:

Technically Grounded: Experienced in all aspects of the software development lifecycle, from requirements
definition and design through QA/Testing and product release and support
o Delivered enterprise process improvements and automation resulting in 20% programmer
performance improvement

Leading Change: Skilled at leading teams in transition, implementing continuous process improvement,
driving innovation (resulting in two patents), risk mitigation, and improving customer satisfaction
o Implemented best practices and regression automation for 100% test coverage; up from 50%

Coaching and Mentoring: Effective at guiding individuals through career development in new skills,
technologies, and mindset change in order to achieve both organizational and individual goals
o Implemented Software Development improvements decreasing defects by 20%

Adaptive Leadership: Proven ability to manage teams across diverse sets of commercial and military
technologies and domains from embedded tactical communications to information systems
o Implemented agile processes to improve cycle times between deliveries from months to weeks


EXPERIENCE

XIFIN, San Diego, CA April 2012 May 2014
Senior Quality Assurance Manager
Group manager of the Software Test/Quality Assurance, Release Management, and Technical Publications teams
in the development of highly customized multiple SaaS products in a fast paced environment, delivering high
quality releases on a weekly basis with hands on development and leadership of selected projects.


More than doubled product coverage (test, build, & release) with no increase in staff
Implemented Software Development improvements resulting in a 20% reduction in rework
Improved accountability through root cause postmortem reviews of bugs introduced into production
Conceptualized and developed automation to customize online help and product documentation nomenclature
for targeted customers with projected cost savings in the first year of more than $100k
Increased productivity 35% through improved coordination and collaboration in all phases of development
Leveraged off shore team to implement test automation
Increased test team job satisfaction by moving quality improvements upstream, partnering with developers to
reduce rework, turn-around time, and time-to-market
Managed troubled project (languishing for more than 3 years) through first successful deployment

TERRY MILLER (760) 439-7066 Page 2


millerte@hotmail.com http://www.linkedin.com/in/terrysmiller
Aptomize, Oceanside, CA June 2011 Present
Owner
Consulting for small businesses on branding, change management, development of short and long term
goals, tactics and strategies, supplier management, process improvement, product development,
hardware/software design and integration, software coding and production management.

Got stalled product development back on-track within weeks with a 50% reduction in development costs
Performed LabView software updates for new features and improved performance of automated test system
Put architectural firm on page 1 of Google search using keyword SEO for industry and market region
Developed foundation for presidents four year exit strategy through market growth and expanded services

Intuit, San Diego, CA January 2008 November 2010
Senior Software Development Manager
Project management of multidisciplinary local and remote teams developing in an agile environment to create
Electronic Filing (EF) converters per Federal and State agency specifications and regulations, transforming tax
information collected from TurboTax customers into electronic formats for transmission.

Managed 5 teams of thirty tax analysts, programmers, engineers, testers, and customer support personnel in
the full lifecycle development of the EF converters
Invented product enhancement resulting in a United States patent, 8,392,288
Led quality and process improvement activities resulting in a 10% reduction in production bugs and rework
Completed annual on-time releases of more than 100 products in over 150 releases supporting more than 50
million customers
Improved organizational confidence by implementing best practices and regression automation to verify
stability and provide 100% test coverage of all EF converters

Northrop Grumman, San Diego, CA 2006 2008
Software/Test Manager, System Engineer
Development, integration, and test of embedded multilink communication systems for air, land, and sea based
weapons and C4I systems.

180 degree customer relations turn-around through improved requirements management processes
Consistently met or exceeded project goals, completing 100% of deliveries on time and within budget
Implemented agile processes to improve cycle times between deliveries from months to weeks

SAIC / DS&S USA, San Diego, CA 1993 2006
Sr. Systems Engineer, Chief Programmer
Development, integration, and test of the Comprehensive Engine Trending and Diagnostic System (CETADS)
used in the maintenance of turbine engines installed in US Air Force aircraft and other ancillary products used for
program support.

Managed four teams of twenty programmers and engineers
Led teams through multiple product iterations from DOS to the World Wide Web
Employed Software Product Line approach for managing core capabilities
Designed, built and maintained enterprise software systems used in the development

EDUCATION
National University, US-CA-San Diego,
Bachelor of Science, Computer Science

SECURITY CLEARANCE
Security Clearance: Secret (Inactive)

AFFILIATIONS
IEEE Member