Professional Documents
Culture Documents
The role of the Human Resource Manager is evolving with the change in competitive market
environment and the realization that Human Resource Management must play a more
strategic role in the success of an organization. Organizations that do not put their emphasis
on attracting and retaining talents may find themselves in dire consequences, as their
competitors may be outplaying them in the strategic employment of their human resources.
In Bangladesh ‘the concept of HR’ is not very old. But within last 7 to 10 years it is widely
practiced and now maximum large company keeps a department of Human Resource
Management. As we move into the 'new economy', the focus on people and knowledge has
steadily increased. Today, companies face new challenges in dealing with issues such as the
scarcity of talent, the value of ideas/knowledge and the changing preferences of the labour
market. Consequently, successful HR strategies are needed more than ever.
With the increase in competition, locally or globally, organizations must become more
adaptable, resilient, agile, and customer-focused to succeed. And within this change in
environment, the HR professional has to evolve to become a strategic partner, an employee
sponsor or advocate, and a change mentor within the organization. In order to succeed, HR
must be a business driven function with a thorough understanding of the organization’s big
picture and be able to influence key decisions and policies. In general, the focus of today’s
HR Manager is on strategic personnel retention and talents development. HR professionals
will be coaches, counselors, mentors, and succession planners to help motivate organization’s
members and their loyalty. The HR manager will also promote and fight for value, ethics,
beliefs, and spirituality with their organizations.
And to aid HR professionals, HR consulting firms are increasingly playing important roles
in developing and shaping modern HR practices in the Corporate World of Bangladesh.
LIMITATIONS
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While preparing this report we faced some problems such as:
o We did not get full cooperation from the HR consulting firms
o We could not talk directly with an HR consultant for their expensive charge
o We could not access all the required information from the HR consulting firms
o Internet searches did not produce much relevant information
E-Zone HRM Ltd (a concern of E-Zone Group) is a human resource consulting firm that
provides one-stop HR solutions to its clients. They specialize in delivering innovative and
value added services that promote revenue growth and cost containment.
At E-Zone, they deliver consulting solutions that EMPOWER people and organizations to
do the following:
Operate Efficiently
Hire and Retain the Right People
Drive Growth
Establish leadership in the market through learning
At E-Zone they take the long term view believing that success is based on exceeding their
clients' expectations in both service and advice. Their success and reputation are based on the
foundation of providing quality, timely and professional services. Their rapid growth and
reputation are the result of their commitment to quality, speed and thoroughness in
combination with superior screening and identification techniques.
Their mission is to provide prompt and efficient services to their clients with
excellence and dedication in all aspects of human resources management by creating a
sustained and mutually beneficial relationship, and by forging international alliances
with similar firms. They just help clients to find the RIGHT PATH through your
goals.
Vision
To be an organization that:
a) enhances achievement of our national and international clients’ goals and
objectives
b) acquires and maintains advanced level of competencies in its fields of activity
c) provides opportunities for its people to achieve their career objectives
d) upholds high ethical standards in conducting its affairs
Core Strategies
a) Accomplish task in WIN-WIN situation
b) Work until customer satisfaction
c) Striving for quality
d) Always maintain deadline
e) Dedicate team for individual assigned task
f) Design/accomplish all HR tasks in line with recent market trends & company
focused
g) Always keep us update on recent HR developments
h) Focusing on individual issue rather looking at holistically
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E-ZONE’S OBSERVATION REGARDING HR
TRENDS & INFLUENCES
Human Resources may set strategies and develop policies, standards, systems, and processes
that implement these strategies in a whole range of areas. The following are typical of a wide
range of organizations:
External factors are those largely out-with the control of the organization. These include
issues such as economic climate and current and future labor market trends (e.g., skills,
education level, government investment into industries etc.). On the other hand, internal
influences are broadly controlled by the organization to predict, determine, and monitor—for
example—the organizational culture, underpinned by management style, environmental
climate, and the approach to ethical and corporate social responsibilities.
Major trends
To know the business environment an organization operates in, three major trends must be
considered:
BUSINESS SOLUTIONS
Change
Management
Change is the only constant in business. In order to effortlessly manage change, adequate
preparation and effective strategy must be in place. E-Zone offers complete solution to
effective change management as well as developing various HR documents. Their Change
Management Consulting services are designed to help their clients successfully address the
challenges and opportunities facing their companies. Their consulting relationship with their
clients helps them to better create and implement their business strategies which enable them
to increase sales, market share, and profitability
Climate Survey
A leader’s most significant strength is his ability to create a positive work climate. In an
outstanding organizational climate people are energized to produce their best, free of
unnecessary distractions. Effective leaders use a repertoire of styles to create positive work
climates in the areas they manage. The Climate Survey aims to investigate the existing work
environment of an organization, such as systems, working people’s attitudes, feelings and
behaviors etc. The Climate Survey is conducted with the employees of the organization. The
Climate Survey tool is customized in consultation with the organization. After finalization of
Tool, an orientation session is organized with the participants to provide them with an idea
about the process of administering the instrument. The instruments will be administered with
all the selected staff.
The Climate Survey captures the pulse of client’s organization, assess company values,
identify competency levels, identify policy impact and guide leadership decisions to improve
effectiveness and morale. They manage the survey process to ensure maximum participation,
anonymity, confidentiality and data accuracy. They keep clients informed on a regular basis
on their project status to ensure your success.
Designing Organogram
To build an organization to last and continue to grow, a dynamic and adoptive organization
structure is necessary. E-Zone works with clients to develop and appropriate Organogram in
line with current management practices. They study the existing Organogram in details,
analyze job descriptions, key competencies, organizational goals and strategies before
suggesting the Organogram.
Employee Handbook
An important reason to create an employee handbook is to document the employer's
expectations. Employees want to be successful; they are eager to know what is expected of
them and how they can improve. A good handbook describes expected performance and
resulting reward in addition to clarifying the employer's expectations regarding work hours,
dress codes, and leaves, etc.
The process of creating a handbook also helps employers improve their leadership, first by
thinking through and choosing which policies are useful and practical in their specific
situation. When concrete policies are established, employers can better manage employees
because objectives for each position have been examined, benefits have been considered and
perhaps retooled, and personnel policies are in place before contentious issues arise.
HR
Audit
Human Resources Audit is a process of examining policies, procedures, documentation,
systems, and practices with respect to an organization’s HR functions. The purpose of the
audit is to reveal the strengths and weaknesses in the organization’s HR system, and any issue
needing resolution. Guiding HR function through compliance and employee relations issues
can be challenging work. How does an organization know if it is on a solid foundation? With
the E-Zone Human Resource Audit, management determines where they are, prioritize what
they have to do, and know for certain that they have looked at the right issues. The Result?
The organization’s comfort level and professional contribution will be enhanced, and
management will be confident about moving forward. The organization will in turn have a
fully charged motivated work force.
Organization Re-engineering
They have worked for quite a large number of organizations in restructuring & designing
phase from inception to set organizations. Their work includes:
LEARNING SOLUTION
The mission of E-Zone Learning is to help companies maximize their potential through
training and development of employees.
It is becoming more and more challenging to remain competitive in a global market. Highly
skilled and well informed personnel are the key. Their Learning solutions cater to both large
and small organizations. They ensure that their courses and training methods are relevant and
of best quality.
Their Learning Solutions are tailor-made to the needs of the organization. The resource
persons are highly skilled and competent facilitators with many years of experience in diverse
fields. Their emphasis is on highly interactive programs, video presentations, with case
studies and learning through discussions. They believe that knowledge management is the
key to success for today’s enterprise.
TRAINING STATUS
Business Communication Upcoming
Situational Leadership April 9th, 2011
Strategic Thinking Upcoming
Managing Change Upcoming
Date:
E-Zone Limited
Planners Tower (10th Floor)
13/A Sonargaon Road
5
Dhaka-1000, Bangladesh
Dear Sir:
We confirm that the following Executives of our organization will participate in your workshop
on
Managing Change on Saturday, May 15, 2010 at
BRAC Center Inn, conference room (1st floor), BRAC, 75 Mohakhali C/A, Dhaka - 1212
Thanking you
Sincerely yours,
Company Name:
Contact Person:
Effective recruitment is more than just selection. The identification, attraction and assessment
of talented staff is a significant and strategic issue for an organization currently facing all
companies. They offer a professional and comprehensive service which stems from their
understanding of:
■The role
■ Staff retention.
Candidates are sourced from their internal database of over 50,000 CVs as well as through
their extensive business network. The candidate will then be fully interviewed and briefed
before clients even see their CVs.
At E-Zone, they take the long term view believing that success is based on exceeding their
clients' expectations in both service and advice. Their aim is to streamline the recruitment
process for clients providing them with suitable candidates to choose from.
OUTSOURCING SOLUTION
CLIENTS
E-Zone HRM has built a fairly large client base across a wide spectrum of organizations.
They have worked for over 120 organizations. Over 80% of their clients are repeat clients.
Telecommunication Industry
International NGOs
Real Estate
CSB TV Recruitment
Bangla Vision Recruitment
ETV Recruitment
RTV HR Policy Development, Recruitment
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Financial Institutions
CONCLUSION
The role of the HR professionals in Bangladesh must parallel the needs of the changing
organization. Successful organizations are becoming more adaptable, resilient, quick to
change directions, and customer-centered. Within this environment, the HR professional must
learn how to manage effectively through planning, organizing, leading and controlling the
human resource and be knowledgeable of emerging trends in training and employee
development.
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REFERENCES
E-Zone HRM LTD.
8652455, 8651161
Address:
Planners Tower, 10th Floor, 13/A, Sonargaon Road
Dhaka
Website:
www.ezonehrm.com