SURVEY ON CUSTOMER SATISFACTION WITH PURE IT

Please indicate with a tick ( ) mark your responses which will help us to measure the
satisfaction level of doing MBA program from IBS Hyderabad. Your responses will be kept
confidential and will be used solely for academic purpose.

Strongly Strongly
S.No. Question Agree Neutral Disagree
Agree Disagree
I have heard positive things
1. about IBS before joining the 5 4 3 2 1
college.

The hostel provides facilities

2. in accordance with the fees 5 4 3 2 1
charged.

The IT facilities are well

3.
equipped across the campus.
5 4 3 2 1

The library is well equipped

4. and provides access to the 5 4 3 2 1
latest journals.

Club and inter B-School

activities adds more value to
5.
my education and makes it
5 4 3 2 1
more wholesome.

The presence and participation

of friends in class makes the
6.
group activity more
5 4 3 2 1
interesting.

I will be able to achieve my

7. career goals with an MBA 5 4 3 2 1
degree from this college.

The infrastructure provided is

8.
worth the price we pay for it.
5 4 3 2 1

Sufficient educational services

9. are provided by the college for 5 4 3 2 1
the tuition fees paid by me.

A degree from IBS is a good

10.
investment.
5 4 3 2 1

The hostel provides facilities

11. in accordance with the fees 5 4 3 2 1
charged.
Page No. 1
 Companies look forward to
12.
recruiting students from IBS.
5 4 3 2 1

A degree from IBS would

13. fetch me a good salary 5 4 3 2 1
package.

The lecture theatres and

14. classrooms layout facilitates 5 4 3 2 1
case study discussion.

The knowledge I’m acquiring

here will help me get better
15.
promotions in the
5 4 3 2 1
organization.

The seminar hall and

16. auditorium can accommodate 5 4 3 2 1
the students well.

All the group activities at our

college make the whole
17.
education process more
5 4 3 2 1
interesting.

I believe that employers

would have positive things to
18.
say about IBS after they have
5 4 3 2 1
hired the students

I believe that value of my

education depends on my
19.
personal effort and not on the
5 4 3 2 1
image of IBS.

I view the degree offered from

20. IBS in par with that offered 5 4 3 2 1
from other esteemed colleges.

I am glad that I have chosen

21. IBS Hyderabad for pursuing 5 4 3 2 1
my MBA.

The image projected by IBS

22. has an influence on the value 5 4 3 2 1
of my degree.

I feel proud to associate

23.
myself with IBS.
5 4 3 2 1

Page No. 2
Page No. 3
 Part B – Tell us about Yourself

Name: - _________________________________________

Gender:-

Male Female

Age (in years):-

a) Below 20 years

b) 20 years - 25 years

c) 25 years - 30 years

d) 30 years - 35 years

e) Above 35 years

Occupation

a) Business

b) Service

c) Student

d) Others(Please Specify)_____________________________________

House-hold Income (annually):-

a) Below 1.5 lakh

b) 1.5 lakh – 2.5 lakh

c) 2.5 lakh – 3.5 lakh

d) 3.5 lakh – 4.5 lakh

e) 4.5 lakh and Above

Page No. 4
Education(choose the highest qualification you have completed till now):-

a) Completed Bachlors

b) Completed Masters

c) Other (Please Specify) ________________________________________

~Thank You for your precious time~

Page No. 5