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WELCOME TO THE THIRD EDITION OF THE MONTHLY OFFSHORING and OUTSOURCING TO INDIA

NEWSLETTER. This is brief of all the major news and headlines from November, you may have been viewing on
the blog The sections also presents a fact based analysis based on what is being reported in the news ( If what is
reported in the news is a fact!!). I am looking for feedback on the newsletter to make it more informative and
useful and please pass this on! I do want to give credit to the original news sources who have been reporting on
the wonderful world of outsourcing and offshoring. Email me at offshoreindianews@gmail.com if you need any
more info.

PUBLISH DATE:February, 2007


BLOG: http://www.corrystone.com

TABLE OF CONTENT

• OFFSHORING AND OUTSOURCING TO INDIA TRENDS (January)


• MARKET TRIVIA
• DEALS – BIG and SMALL
• M & A / Deal Talk
COFFEE TALK
EARNINGS RELEASE/ MARKET BUZZ
• GLOBAL/LOCAL LOCATION EXPANSION
• PEOPLE MOVEMENT
• VIEWS
• NEWS
MARKET RESEARCH REPORTS
• The Lighter Side
• People in the News

1. OFFSHORING AND OUTSOURCING TO INDIA TRENDS


(OCTOBER)
1. Indian vendors signing larger deals. TCS signed a $1.2 billion dollar
infrastructure management deal with AC Nielsen. This is one of the largest
infrastructure deal an Indian firm has been awarded standalone. Patni signed a $
200 million dollar deal with Carphone warehouse UK. The larger vendors in
India continue to sign up big deals although the mid size players struggle to
grow. Larger players are also looking to boost up their consulting and onsite
skills to get a larger wallet share of the customers.

2. Larger outsourcing firms report good quarterly earnings despite rise of


rupee. Mid size firms continue to struggle with growth. Stock markets still
punishing outsourcing firms with weakness in their prices. Short term, the
larger players seem to be have weathered the storm. Longer term, the risk of
non-stellar growth, compressed margins and challenge to hire and retain people
are significant. Indian offshoring players still sound cautiously optimistic of the
growth expectation for 2008. Clients on the other hand are not as optimistic and
foresee a potential decline in IT/ITES spending for 2008. A number of buyers
are also not willing to renegotiate prices to offset the rupee-dollar change which
vendors are pushing for. Buyers of offshoring services who are past their
investment phase , have a higher probability of increasing their offshoring
activities.

3. Limited M&A activity this period. Small deal activity in October. There is a
lot of buzz and press about companies talking about dollars they have available
for M&A’s. The deal sizes still seem small and Indian firms are going to
potentially take a cautious approach in acquiring and integrating large
companies.

4. Attrition and unemployability continues to be a significant challenge.


Outsourcing firms have started exploring innovative techniques to address the
issue of talent crunch in India. The talent crunch is evident across all sectors
including pharma, IT, BPO, retail, construction and the rest of the growth
industry in India. Unemployability, because of - a strong but archaic education
system, lack of global exposure in education and lack of focus on soft skills
and communication in education continues to be a challenge. Despite the
number of graduates being churned out by Indian schools – only a minority of
these are directly employable. Firms will continue to partner with education
institutions and spend increasing training dollars to grow this talent pipeline.
Firms are looking to expand into Tier II and Tier III cities in India to tap talent
but that strategy has similar similar challenges and then some more!

5. Dollar – Rupee differential leading firms to reduce bench strength and look
at ways to improve utilization. A number of smaller firms have had issues with
margin compressions because of the rise of rupee, specially the ones with major
anchored clients in the US. The financial turmoil in the US is going to continue
to pose a challenge to Indian vendors, specially given that a major chunk of
revenues for Indian vendors is from BFSI (Banking , Financial Services and
Insurance firms). There is a lot of market talk about finding ways to manage the
risk of dollar-rupee including penetrating the domestic markets, European
markets, lower raises, reduced bench strength etc.. The firms – small and large
will have to work hard to make it work for them going forward.

6. Cost of doing business in India continues to rise. Locations outside of India


continue to be explored as extensions, alternatives to India. Increasing real
estate prices in India driven by growth sectors including IT/ITES and retail,
escalating salaries, escalating cost of training and hiring will continue to
increase the cost of operating in India. A number of firms are looking at
alternative locations to manage this risk of operating and growth within India .
Example - JP Morgan is looking at Philippines to extend and grow their
organization. Firms are looking at US locations also to be closer to the clients
and to manage attrition. (TCS, Wipro). A couple of firms have moved back
closer to home ( Situs, Northrop –Grumann have bought work closer to home to
smaller towns in the US).

7. What to expect rest of 2007

• With companies grappling with market turmoil, budget planning for


2008 and the all the end of year fun stuff including holidays – don’t
expect to see any major deals in the market. This will also potentially
limit the M&A activity for the rest of the year.
• The global stock markets will continue to be cautious about Indian
IT/ITES firms and stock prices are going to be possibly lagging rest of
the year.
• Attrition problems in India are not going to go away and firms will have
to find innovative ways to deal with people issue next year. With the
continuous growth of sectors outside of services in India – the crunch for
talent is going to worsen forcing services companies to look at a true
global delivery model.
• If the Rupee rise continues, and clients show reluctance in increasing
rates - majority of the firms could have a serious profitability issue on
their hand.
• Domestic markets are going to continue to open up but will not offer
lower range of profitability relative to global businesses.
• If productivity besides labor arbitrage is going to be a key driver for
businesses going to India next year, the vendors need to be prepared to
prove that they can add value beyond labor arbitrage.
• 2008 has the potential to be the first year where the growth of Indian
IT/ITES markets reflects the maturity in the sector and is no longer a
growth play (2007 stock prices already reflect that trend).

2. MARKET TRIVIA

Q: Where will your $1000 or $ 1million be November 16th, 2007 if you have
decided to invest that money Jan 2nd, 2007 in the who’s who of IT/ITES
sector in US and India ? The short answer is - Not close to your original
investment and in most of the cases below your original investment. This graph
shows you some more details and includes the dollar-rupee-euro exchange
rate change.
A US investor invests 1000 dollar, and Indian Investor invests Rs 1000 and a Euro investor invested 1000 Euro
in each of these stocks on Jan 2nd, 2007 (US and India Stock Exchange assuming exchange rate a/ Jan 2nd, 2007). This graph shows the
value of that investment on November 16th, 2007 if they take the money out in the local currency (assuming exchange rate a/o November
16th, 2007).Overall the IT/ITES stocks have underperformed the markets. Interesting EXL, Accenture,IBM are the only one with positive
returns)

1,600.0

1,400.0

1,200.0 Initial Investment


Jan 2nd, 2007
Value on Nov 16th, 2007

1,000.0

If the dollar had not


800.0
fallen so much the
investors in India &
600.0 Europe would have made
money on Dow,Nasdaq,
Accenture,IBM
400.0
A US investor would
have lost money on
200.0 HCL,Satyam

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Euro Investor -Company
Euro investment
D

3 . DEALS – BIG AND SMALL


Misys says signs partnership with HCL Technologies
Wipro Tech looks beyond telecom to spread out risk
Infosys launched universal banking solutions
Wipro Infotech bags contract from FamilyCredit
Infosys pursuing $1,500 mm plus bills overseas
HCL to help Quest boost operations
Novartis in $500 mln infrastructure deal with BT
Siemens IT Solutions and Services Operates IT for Evonik Industries in the US
GSK to strip down through outsourcing and offshoring
UST Global announces Rs 500 cr ($130 million) expansion plan
Satyam’s Growth Prospects Look Solid
New job gloom at Norwich Union
TCS Signs a $1.2 billion dollar with Nielsen
UST Global Signs Contract with a Leading Media and Entertainment Company
Patni Computer signs $200 million multi year deal with Carphone Warehouse, UK
Novell's Provo,Utah operations to shed 200 jobs, offshoring positions to India
Playspan, a Silicon Valley in-game commerce company plans a 100% subsidiary in
Mumbai
AREVA - Global electrical giant exploring India as its outsourcing destination
Capita Group has captured a $540 m deal with Cooperative Financial Services
IBM wins Hess contract
Deutsche Bank selects Sutherland to provide data management services for North
America
Saudia Airlines awards infrastructure deal to Wipro
St George draggin' jobs offshore
India's Wipro buys radio access R & D unit from Nokia Siemens
Accenture Signs Outsourcing Agreement with WorldSpace Satellite Radio
The First American Corporation Expands Business Process Outsourcing Solutions for
Mortgage Industry Through MortgageBPO(SM)
Zensar bag $11 mn orders to implement of Oracle applications
RSM plans to enter US corporate taxation space
Commerzbank Outsourcing Deal With HP Worth EUR150 Million -Source
CapGemini and Samsung IT services sign up strategic alliance
Suncorp signs Satyam for analytics
Credit Suisse to expand India operations with Wipro
CapGemini secures £250m contract
Hexaware wins Euro 5-mn contract
HCL has entered into a multi-year infrastructure management contract with Hercules
Incorporated
TCS and SmartStream launch reconciliation service

4. M & A / Deal Talk


Cambridge Solutions to raise $35 million
Omega Healthcare to invest $14 million in India
Symphony Services Acquires Optimal Engineering Partners
Mumbai based BPO Accentia acquires three healthcare BPO companies in the US
3i Infotech acquiring J&B Software inc in the US for $25.25 million
India Based Azure acquiring 49% stake in Philadelphia Citizan Mortgage
DRL on prowl overseas to scale up R&D options
Comat Technologies to raise $15 million
IPVG starts new outsourcing venture
Private equity investments to touch $13.5 b in 2007
iFlex buys out Castek Software
NetXcell raises $1mn for US expansion
Patnis break deadlock over stake sale
Ness Technologies acquires MS9 Consulting LLC
Quatrro eyes US gaming company
Genpact Buys Citi BPO arm for $700 million
Vertex looking for acquisitions in India

5. COFFEE TALK
Wooing Customers With Call Centers
Interview with Ramesh VP operations 24/7
Businesses Beware: The World Is Not Flat - Q&A with Pankaj Ghemawat , Professor of
Business Admin - Harvard Business School
Syntel CEO targets $3bn in revenue
TCS's growth strategy for Continental Europe
YouTube interview with Phaneesh Murthy - CEO iGate
In India I am only interesting in tie-ups, no Buys
Safir Adeni: Transformed Sitel from a BPO to KPO

6. EARNINGS RELEASE/ MARKET BUZZ


Credit Suisse Ratings - ExlService downgraded to 'neutral, WNS upgraded to
'outperform' , Syntel downgraded to 'neutral'
Credit-Suisse Smiles on Data Processors Accenture, Cognizant; Frowns on EDS,
Affiliated
Polaris Q2 consolidated net climbs 26.35% Q-o-Q (Update)
HCL Tech Q1 net hit by lower forex gains
Animation outsourcing firm CDI posts two-fold jump in Q2 net
TCS impresses again with second quarter results
TCS H1 revenues at Rs 10843cr ($2.7b) up 25.3% YoY
JP Morgan sees slowdown in Infosys growth - downgrades stock
Mastek Q1 net up 22%; plans Rs 65cr buyback
Infosys reports second-quarter profit rise of 18.4 pct
Infosys BPO net rises 43%
iGate Global Q2 net doubles, to delist by Dec
UBS initiates coverage of Genpact with a neutral rating
Soaring markets send P/E ratios to dizzy heights
Piper Jaffray initiates coverage on WNS with outperform
Convergys Presentation at Citigroup Techology Conference - Transcript
Infosys recasts into 11 business units

7. GLOBAL/LOCAL LOCATION EXPANSION


Polaris launches software testing lab in Sydney
Urban angst: Mumbai, Delhi to touch 24 million by 2020 - Will be most populous cities
in the world
Beyond China and India: Future Development Hubs Identified by Top Corporate Real
Estate and Site Selection Experts
TCS - Coming to America!
Philippines appoints new Information and Communication Technology chief - BPO one
of the priorities
Central and Eastern European IT outsourcing view: Notes from Ukrainian Outsourcing
Forum 2007
Fujitsu Consulting India opens new offshore development center in NOIDA
IBM goes to Bulgaria
Fujitsu opens center in India
Genpact plans to invest Rs 150 crore in upcoming IT SEZ in Jaipur
JP Morgan finding Mumbai too crowded moving to Philippines
Perot Systems is gung-ho on its expansion plans in tier-II cities
Six Indian cities among emerging outsourcing hubs
TCS to expand in Uruguay and Argentina
Some firms replace offshoring with onshoring
To India and back: CRE BPO learns valuable Lessons

8. PEOPLE MOVEMENT
Capgemini Names Vincent Shepherd as Chief People Officer for North America
U.S. Market Development Group Hires Ms. Sonali Dave As Business Development
Associate
Infosys readies for management rejig
Dev Ganesan Joins the Executive Management Team of Aptara
The Outsourcing Institute announces Garry Almond as Chief Technology Officer
CEO of Aviva's Pune's offshoring unit quits

9. VIEWS
The Google Brain
The real issue with offshoring is are we cutting off our feeder stock for IT management ?
IT Opportunities leads to lesser number of Indian Civil Services aspirant
'India reshaping global IT, but remains small player'
Make global M&A successful the Daksh way!
BPO vs MBA: The tussle between fast bucks and a secure future
India: Huge opportunity amid the squalor
Chidambaram asks Norwegian IT cos to outsource work to India
Outraged over outsourcing - Article by A J Narashiman
New Industry May Threaten Philippine Call Centers
My Indian visa outsourcing nightmare
Markets likely to continue wobble
Changing trends and landscape in BPOs
Blind Men & The Elephant - Book on Demystifying the Global IT Industry
Sending work to India -- the pros and cons
Will Jobs Move Back to Silicon Valley from India? Don't Hold Your Breath...
Third wave of outsourcing coming
BPO; Market Flexibility and Information Management Systems deciding criteria
Book-keeping contracts to remain strong for BPOs: Study
With Outsourcing, Squeaky Wheels Get No Grease
TPI Index Reveals Fewer Outsourcing Contracts Awarded in Third Quarter
OFFSHORE OUTSOURCING: A LOOK AT THE SECURITY RISKS
The Price of success in ITO/BPO industry growth in India
Offshoring - culture lessons are crucial
Continue reforms to touch 10% GDP growth: Lehman tells India
BPOs to Require 200 million sq. ft. Office Space by 2008: Rocsearch Report
IT results - can the growth be sustained ?
Procurement Outsourcing next big wave
Indian pharma companies going up the value chain
Went for Cost, Stayed for Quality?: Moving the Back Office to India - Blast from the Past
E-learning has come of age
Inside out: Indian BPOs ring in strategy to counter rupee rise
The New Expatriate
Triple threat for Indian Tech firms
Eight signs you are not ready for outsourcing
Dropping dollar could mean shoddier offshore services
Indian Govt ready with IT investment regions policy
Threat to offshore IT services TCO
Manhattan working at Mumbai Price
Global IT spend to top $3tn in 2007
CEO speak: Globalisation is glamorous but risky
BPO no longer career of choice for Indian youth
Dealing with Hypergrowth - Wharton Article
Indian vendors looking to ramp up their consulting business
The Rupee's Rise, the Dollar's Demise and You: Managing Currency Risk in Offshore
Outsourcing
Bigger is not always better: Banks overlook small nimble suppliers
Attrition may spoil KPO sector; over $2 bn revenue at stake
How to negotiate Global Services Agreement - new whitepaper by NeoIT

10. NEWS
Fortune Magazine's annual conclave starts for first time in India
Staffing firms face IT's attrition heat
BPOs lose sleep over Re appreciation
Rising Rupee claims first BPO victim
IT training majors eye new sectors
Teleperformance leading global center planning expansion in India
Midsize-Business Outsourcing Growth Stalls
Can Indian offshoring companies help unveil where GOOGLE is heading
Taking IT to non-English speaking population in India
Mid-sized Indian Outsourcing Firms Stick To The Middle
India Call Center jobs go begging
UK CIO's have a mature attitude to outsourcing
Domestic Healthcare outsourcing is 'in' in India
Panel formed to look into data security standards
Bank regulations boost outsourcing
Lawyers look to India for answers
Capgemini offers new service offering to their BPO portfolio
Citi asks Genpact to match Firstsource bid
Wipro, Infy, TCS come together to boost education
Aptech ties up with US developer of IT certification exams
Calls to Brit cops could soon be answered by Indian call centres
Clinical staffing a 'tremendous problem'
Tempus: LogicaCMG's new broom will be watched closely from India
Accenture, Wipro eye Dell’s non-US BPO business
PREVIEW-India IT firms Q2 net seen higher, but rupee a worry
MeritTrac Services announces launch of national employability test
Indian IT companies running to increase presence in Europe
Mid-tier IT cos feeling the heat of rising Re
Tech Mahindra to focus on R&D, create new solutions
Indian Government to issues health guidelines for BPO workers
Falling dollar pushing up costs of outsourcing to India

11. MARKET RESEARCH REPORTS


Global market office property report - Delhi, Mumbai rental rates higher than NY
mid town
Indian IT professionals among worst paid globally: Survey
Indian Pharma industry - report by BostonAnalytics
38% global companies asked to pay bribe in India: PwC

12. The Lighter Side


The Lighter Side - Do's and Don't in India
30 days outsourcing in India movie
Comedy feature 'Outsourced' to NBC
On the lighter side - performance appraisal terms globally
Call Center the Movie - A one man call center

13. PEOPLE IN THE NEWS


A L Rao, Wipro COO
Aditya Nath Jha, Infosys head of global branding
Ajit Prabhu – CEO Quest
Ameera Shah, Executive Director, Metropolis Clinical Laboratories, Mumbai.
Amit Singh, Manager, General Administration, Wockhardt Hospital, Mumbai
Anant Gupta, COO, HCL Technologies (Infrastructure Service Division)
Anbumani Ramadoss ,Union Health Minister
Andy Efstathiou, Director, NelsonHall’s Banking Program
Andy Green, CEO LogicaCMG
Anil Kakodkar, Chairman, Atomic Energy commission
Anil Verma, Director and head of Polaris Australia
Anne Schumann, VP, Information Technology, Hercules
Anshul Joshi, HR, e-Serve International Limited
Anurag Mehta, Company Executive Vice President
Aravind Melligeri – President Quest
Ari Lehtoranta, head of the radio access business unit at Nokia Siemens Networks
(Espoo, Finland).
Arun Jain, Chief executive officer and chairman of Polaris Software Lab
Ashank Desai, chairman and co-founder of Mastek
Ashwani Puri, PWC Advisory Lead India
Asim Handa, the New Delhi-based country director in India of FutureStep, a division of
executive search firm Korn/Ferry
Atul Jalan, CEO, Manthan Software
Atul Nishar, chairman of Hexaware
Atul Vashistha, chairman of neoIT,
Avinash Vashistha, Tholons, CEO
Bala Balasubramanian, J&B Software Chairman and CEO
Barry Sando, president of First American's Mortgage Information Services Group
Bharat Desai, chairman, co-founder and CEO, Syntel
Bhavin Shah, JP Morgan
Bryan Keane, Credit Suisse Analyst
Cesar Sorian , President, RSM McGladrey
Chandra Sekaran, managing director and executive vice president of Cognizant
Christopher Gray, Ernst & Young Llc.’s global pharmaceuticals markets leader
Col M Masand, Chief Executive Officer, Jaslok Hospital
D P Singh, , VP Strategic HR, IBM Daksh
Dan Lauderback, managing director of Accenture’s North America Communications
industry practice
Dan Sernett, a partner in Los Angeles with Ernst & Young
Daniel Sierra, CEO and co-founder of Optimal Engineering Partners
Darlene Miller, CEO of Permac Industries
Deepak Mendiratta, MD, Health and Insurance Integrated, New Delhi
Deepak Parekh, chairman, HDFC
Dennis Donovan, Principal of Wadley-Donovan-Gutshaw Consulting
Dennis Gilmore, chief operating officer of The First American Corporation
Derek Goh, Executive general manager of IT and management services at Challenger
Devinjit Singh, Head, Mergers & Acquisitions India, General Atlantic Partners
Dilip Vellodi, CEO Sutherland Global Services
Diwakar Singhal, Genpact Jaipur Leader
Dr Akash Rajpal, Senior Manager, Medical Services, Dr LH Hiranandani Hospital
Dr BK Rao, Chairman, Sir Ganga Ram Hospital, New Delhi
Dr Chinnappa Metgud, Chief Administrative Medical Officer, MGH
Dr J.P. Garnier, GSK CEO
Dr Krishna Reddy, CEO, Care Hospital, Hyderabad
Dr Lloyd Nazareth, Associate Vice President, Wockhardt Hospitals, Bangalore.
Dr Manika Ghosh of the Department of Psychology at the Maharani Science College in
Bangalore
Dr. A. Sankara Reddy, head of Sri Venkateswara College in New Delhi
Dushyant Joshi, Azure director
Dyakar Puskoor, executive chairman, NetXcell
E Balagurusamy, member, UPSC
Gail Kelly,CEO St. George
Gail Kniveton ,Fforde Management
Gangapriya Chakraverti, Mercer India Business Leader (Information Product Solutions)
Garry Almond, CTO, Outsourcing Institute
Girish Karnad, VP- Recruitment, Patni Computer Systems
GK Murthy, senior vice president with Sierra Atlantic
Gopi Natarajan, Omega Healthcare Co-Founder and Chief Executive Officer
Gordon Brooks, president and CEO of Symphony Services
Gov. Tim Pawley, Minnesota
Haragopal M, Infosys Technologies Vice-President and Head , Finnacle Business
Harel Cohen, CEO of FTK Technologies
Iain Blacklaw, Bank of Queensland chief information officer
Ian Macdonald, New South Wales(NSW) Minister of State for development
Jeff Smith, chief information officer, Suncorp
Jeff Smith, Suncorp CIO
Jerry Rao, Chairman , mPhasis
Johan Gott, an offshoring consultant with the firm A.T. Kearney
John T Rose, president & CEO, Fujitsu Consulting,
Karl Mehta, co-founder and CEO, PlaySpan,
Kevan Barney, Novell's senior manager of public relations
Kris Canekeratne, Virtusa’s Chairman and CEO
Krish Gopalakrishna Managing Director and CEO Infosys
Lanny Cohen, Chief Executive Officer for Capgemini's North America Project &
Consulting Business
Madan Padaki, CEO- MeritTrac Services
Mark Gorman, Global Real Estate Leader for Nortel
Mark Hodges, executive director of corporate development at offshoring and outsourcing
consultancy Equaterra
Michael Neary, Telstra's enterprise and government industry director
Mike Berkley, WorldSpace CIO
Mike Zerkel, general manager, North America, UST Global
Mitchell Habib, executive vice-president of Neilsen Global Business Services,
Mr Michel Janssen, Chief Research Officer of The Hackett Group
Mr Wayne M. Mincey, President of The Hackett Group
N Ranjit, HCL BPO CEO
N.R.K. Raman, iflex managing director and CEO,
Natarajan Chandrasekaran, VP, TCS
Nitin Padmanabhan, IT analyst, ICICI Direct
P. K. Sridharan, executive director at Hexaware
Pankaj Ghemawat, HBS Professor
Parth Rawal, General Manager (Administration & HR), ALL Services (India)
Pawan Vaish, CEO, IBM Daksh
Peter Harrison, CEO of GlobalLogic
Peter Sondergaard, senior vice president and global head of research at Gartner
Phaneesh Murthy - CEO iGate
Philip Alexander ,Information Officer at a major financial institution and author of the
book Data Breach Disclosure Laws: A State-by-State Perspective.
Phiroz Vandrevala, Executive Director, Corporate Affairs, TCS
Praba Manivasager of Analysts International
Pradeep Viswambharan, Accentia director
Pramod Khera, CEO and MD of Aptech
Priya Kurien, co-authored "Blind Men and The Elephant: Demystifying the Global IT
Services Industry”
R. Ravishankar, the New York City-based vice chairman of i-flex Solutions
Rajnish Virman, ex-CEO, Aviva Global Services India
Rakesh Mittal, COO and president of Corbus
Ralph Imholte, the president and CEO of Bepex International
Ramalinga Raju, Chairman and founder of Satyam
Raman Roy, founder, Quatrro BPO Solutions
Ramesh Emani, president of Wipro's telecom and product engineering solutions
operations
Randy Willis, a senior Accenture executive
Ranjit Singh, CEO of Aptara
Rashid Bilimoria, Boston Analytics
Ravi Aron, senior fellow at Wharton's Mack Center for Technological Innovation
Ray Anthony Roxas-Chua, Philippines ICT Commission Chairman
Richard Graham, CEO, Vertex
Richard Herbert, CIO of global markets and European IT at ABN Amro
Ricky Burdett, LSE's Urban Age director
Rob Fraser, ex-CIO of Boots
Robert R Ruffolo, president, Wyeth Research & Development
Ron Leonhardt, 41, Target's director of human resources, China
Ross Tisnovsky, VP of information technology outsourcing research at Everest Research
Institute
S K Jain, NPCIL Chairman and Managing Director
S. Ramadorai, TCS chief executive
Sabyasachi Satyaprasad, head of advisory services at outsourcing advisory firm neoIT
Safir Adeni, CEO, of Sitel India
Sajan Pillai, president and chief operating officer, UST Global
Sanjay Kamlani, a co-founder and co-CEO, Pangea3
Sanjay Mehta, managing director, Teleperformance
Sanjeev Aggarwal, Former CEO, IBM
Sashi Bhushan, head of equities at IL&FS Investsmart
Saurabh Gupta, research director, Everest Research Institute
Sergio Retamal, Founder, RFQConnect
Shailesh Shah, Satyam’s head of corporate strategy
Shiv Nadar, Chairman and Chief Strategy Officer, HCL Technologies
Shiva Ramani, co-founder and CEO of CSS,
Shivangi Mishra, Business Development Manager, MaxonicIndia
Soumen Basu, Manpower India executive chairman
Srikant Sastri, managing director of Solutions, a marketing services firm
Srinath Batni, Board Member Infosys,
Sriram Raghavan, president, Comat Technologies
Steven Bean, Situs Technology
Stuart Miles, Situs Technology
Subroto Bagchi, COO, MindTree Consulting
Sudhakar Ram, chairman & MD, Mastek
Sudin Apte, senior analyst and country head (India), Forrester Research
Sumir Chadha, managing director of the Indian operations of venture capital firm
Sequoia Capital
Suresh Surana, RSM McGladrey FPO India vice-chairman
Surya N. Mohapatra, Chairman and CEO of Quest Diagnostics
Tom Holler, Chief Financial Officer, CFO, Virtusa
Tom Schabel, CEO of aluminum-extruding firm Alexandria Extrusion
Umesh Ramakrishnan, vice chairman of global executive-placement firm CTPartners
V Srinivasan, CEO 3i Infotech
Vamsee Tirukkala, a manager with Zinnov
Vardhaman Jain, Managing Director, Perot Systems
Venkatesh Kumar VN, CEO, MNE Technologies & MSFM, Bangalore.
Venugopal N. Dhoot, president, ASSOCHAM
Vic Berger, manager of business development at CDW
Vincent Roland, AREVA Director (Business Development)
Vincent Shepherd, Chief People Officer, CapGemini
Was Rahman, co-authored "Blind Men and The Elephant: Demystifying the Global IT
Services Industry”, CEO Dolphin Advisory
Wolfgang Nowak, Alfred Herrhausen Society managing director

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