TT Today Overview - Us - 101007

CORPORATE HEADQUARTERS ASIA-PACIFIC LATIN AMERICA
9197 South Peoria Street Australia and New Zealand Argentina

154 Pacific Highway Chacabuco 175
Englewood, Colorado 80112
St. Leonards NSW 2065 C1069AAC - Buenos Aires
Phone: +1.800.TELETECH or Australia Argentina
+1.303.397.8100 (outside the US) Phone: +61 2 9844 1100 Phone: + 54 11 4121 7800
Fax: +1.303.397.8199 Fax: +61 2 9930 1630 Fax: + 54 11 4131 7007
Email: HQAustraliaNZ@TeleTech.com Email: HQLatinAmerica@TeleTech.com
Email: Solutions@TeleTech.com
Philippines Brazil
www.teletech.com Building F, SM Corporate Offices Av. Maria Coelho Aguiar, 215 Bloco A
1000 Bay Boulevard, – 7º andar
SM Central Business Park Sao Paulo, SP, 05805-000
Pasay City, 1300 Brazil
Philippines Phone: + 55 11 3747 7967
Phone: +63 2 5529730 Fax: + 55 11 3747 7764
Fax: +63 2 5529789 Email: info@teletech.com.br
Email: SoutheastAsia@TeleTech.com
Costa Rica
EUROPE, MIDDLE EAST, AFRICA Zona Franca del Este
81-85 Duncairn Gardens San Gabriel de Calle Blancos
Belfast BT15 2GQ San Jose
United Kingdom Costa Rica
M4 3AQ Phone: + 506 2507 5829
Phone: +44 28 9057 5000 Fax: + 506 2223 0081
Email: EMEA@TeleTech.com Email: HQLatinAmerica@TeleTech.com
Mexico
Plaza de la Republica num. 43
Col. Tabacalera
Mexico City, Mexico D.F., C.P. 06600
Mexico
Phone: + 52 55 9140 5337
Fax: + 52 55 5566 5300
Email: HQLatinAmerica@TeleTech.com
COMPREHENSIVE CUSTOMER
AND ENTERPRISE SOLUTIONS
TeleTech Today
TeleTech is the go-to partner for the world’s most ambitious companies.
We transform customer experiences and enterprise operations to deliver
unmatched total value.
For more than 28 years, TeleTech TeleTech serves clients in the automotive, From our reliable global networks to our Right Solutions. Right Time. Revenue Generation
financial services, communications and media, proprietary desktop systems, TeleTech’s TeleTech serves as the customer acquisition and revenue engine for
has remained a leading provider TeleTech offers the best overall val-
government, healthcare, retail, and travel world-class technology infrastructure is organizations at the forefront of global commerce. We deliver a suite
of comprehensive customer and industries. These clients call upon TeleTech to robust, secure, scalable, flexible, and second ue in the business processing out- of revenue generation products designed to effectively address each
enterprise solutions. We have de- help them solve their mission-critical problems to none. Our ironclad IT footprint is designed
sourcing (BPO) industry by focusing stage in the customer life cycle.
with innovative, customer-centric solutions. to ensure global business continuity while
signed, implemented, and man- on developing long-standing, mu- Customer Innovation
TeleTech delivers the outcomes that matter supporting 3.5 million customer interactions
aged critical business processes most to business leaders – making their most per day. We run at scale with six centralized tually successful partnerships. This We help build loyalty and drive the highest levels of satisfaction to solve
customer relationship challenges by delivering strong, more profitable
for Global 1000 companies. Simply ambitious goals realities. TeleTech GigaPOP® points of presence approach enables us to commit fi- customer interactions. Our services are provided from contact centers
globally, managing 50,000+ ports and
put, TeleTech supports its clients’ TeleTech clients leverage the benefits of a nancially to leading companies that or through virtual work-at-home delivery. In addition to handling voice
network elements while handling over two
customer lifecycle management borderless economy. Each client’s custom
billion Voice over IP (VoIP) minutes annually engage us to help solve their most and e-mail channels, TeleTech is at the forefront of on-line and social
solutions are supported through regional media customer relationship management.
needs by helping them target, at a 99.95% network uptime rate. daunting customer management
service delivery centers with what is
acquire, retain, and grow their arguably the most highly educated, global or enterprise challenges with speed Hosted Technology
With options such as cloud computing, hosted services, and
customer bases; while providing workforce in our industry. Our 40,000+ and innovation. OnDemand technology, clients have the ability to enhance their
business process outsourcing (BPO)
seamless integration and man- operations and interact with customers across all touch points on a
employees support our clients’ customers
agement of customer-impacting in 85 countries. These individuals currently
global scale with lower costs and reduced risk.
enterprise management services support 26 languages with virtually unlimited Enterprise Innovation
that support major business tasks. expansion capabilities. TeleTech’s employees Our processes solve major enterprise challenges by providing leading
are dedicated to capturing market results for companies looking to quickly scale their business functions
opportunities, building brand equity through without overlooking their core value proposition. We drastically
superior service delivery, and bolstering improve efficiency by applying proven expertise, global staffing,
brands worldwide. and management resources to a company’s back-office business
processes.
Learning Innovation
We understand that people are an organization’s most important asset.
That’s why we focus our Learning services to target, recruit, hire,
onboard, and train the highest quality employees for your company.
Professional Services
As industry veterans, our consultants demonstrate proven experience
TeleTech World Sites
in delivering high-quality, customer-centric solutions and strategies.
Our confirmed experience, unique approach, and proprietary
toolset enhance our clients’ specific business goals and drive rapid
improvements in business processes and operations.
Contact TeleTech Today

There’s no question that companies everywhere are looking for new
ways to improve the customer experience and generate more revenue.
This is why TeleTech remains the go-to partner for Global 1000 leaders.
Clients are turning to us to help them grow revenue, reduce costs, and
retain customers. For more information, please contact us today at
303.397.8100 or visit www.teletech.com.
For more than 28 years, TeleTech TeleTech serves clients in the automotive, From our reliable global networks to our Right Solutions. Right Time. Revenue Generation
financial services, communications and media, proprietary desktop systems, TeleTech’s TeleTech serves as the customer acquisition and revenue engine for
has remained a leading provider TeleTech offers the best overall val-
government, healthcare, retail, and travel world-class technology infrastructure is organizations at the forefront of global commerce. We deliver a suite
of comprehensive customer and industries. These clients call upon TeleTech to robust, secure, scalable, flexible, and second ue in the business processing out- of revenue generation products designed to effectively address each
enterprise solutions. We have de- help them solve their mission-critical problems to none. Our ironclad IT footprint is designed
sourcing (BPO) industry by focusing stage in the customer life cycle.
with innovative, customer-centric solutions. to ensure global business continuity while
signed, implemented, and man- on developing long-standing, mu- Customer Innovation
TeleTech delivers the outcomes that matter supporting 3.5 million customer interactions
aged critical business processes most to business leaders – making their most per day. We run at scale with six centralized tually successful partnerships. This We help build loyalty and drive the highest levels of satisfaction to solve
customer relationship challenges by delivering strong, more profitable
for Global 1000 companies. Simply ambitious goals realities. TeleTech GigaPOP® points of presence approach enables us to commit fi- customer interactions. Our services are provided from contact centers
globally, managing 50,000+ ports and
put, TeleTech supports its clients’ TeleTech clients leverage the benefits of a nancially to leading companies that or through virtual work-at-home delivery. In addition to handling voice
network elements while handling over two
customer lifecycle management borderless economy. Each client’s custom
billion Voice over IP (VoIP) minutes annually engage us to help solve their most and e-mail channels, TeleTech is at the forefront of on-line and social
solutions are supported through regional media customer relationship management.
needs by helping them target, at a 99.95% network uptime rate. daunting customer management
service delivery centers with what is
acquire, retain, and grow their arguably the most highly educated, global or enterprise challenges with speed Hosted Technology
With options such as cloud computing, hosted services, and
customer bases; while providing workforce in our industry. Our 40,000+ and innovation. OnDemand technology, clients have the ability to enhance their
business process outsourcing (BPO)
seamless integration and man- operations and interact with customers across all touch points on a
employees support our clients’ customers
agement of customer-impacting in 85 countries. These individuals currently
global scale with lower costs and reduced risk.
enterprise management services support 26 languages with virtually unlimited Enterprise Innovation
that support major business tasks. expansion capabilities. TeleTech’s employees Our processes solve major enterprise challenges by providing leading
are dedicated to capturing market results for companies looking to quickly scale their business functions
opportunities, building brand equity through without overlooking their core value proposition. We drastically
superior service delivery, and bolstering improve efficiency by applying proven expertise, global staffing,
brands worldwide. and management resources to a company’s back-office business
processes.
Learning Innovation
We understand that people are an organization’s most important asset.
That’s why we focus our Learning services to target, recruit, hire,
onboard, and train the highest quality employees for your company.
Professional Services
As industry veterans, our consultants demonstrate proven experience
TeleTech World Sites
in delivering high-quality, customer-centric solutions and strategies.
Our confirmed experience, unique approach, and proprietary
toolset enhance our clients’ specific business goals and drive rapid
improvements in business processes and operations.
Contact TeleTech Today

There’s no question that companies everywhere are looking for new
ways to improve the customer experience and generate more revenue.
This is why TeleTech remains the go-to partner for Global 1000 leaders.
Clients are turning to us to help them grow revenue, reduce costs, and
retain customers. For more information, please contact us today at
303.397.8100 or visit www.teletech.com.
CORPORATE HEADQUARTERS ASIA-PACIFIC LATIN AMERICA
9197 South Peoria Street Australia and New Zealand Argentina

154 Pacific Highway Chacabuco 175
Englewood, Colorado 80112
St. Leonards NSW 2065 C1069AAC - Buenos Aires
Phone: +1.800.TELETECH or Australia Argentina
+1.303.397.8100 (outside the US) Phone: +61 2 9844 1100 Phone: + 54 11 4121 7800
Fax: +1.303.397.8199 Fax: +61 2 9930 1630 Fax: + 54 11 4131 7007
Email: HQAustraliaNZ@TeleTech.com Email: HQLatinAmerica@TeleTech.com
Email: Solutions@TeleTech.com
Philippines Brazil
www.teletech.com Building F, SM Corporate Offices Av. Maria Coelho Aguiar, 215 Bloco A
1000 Bay Boulevard, – 7º andar
SM Central Business Park Sao Paulo, SP, 05805-000
Pasay City, 1300 Brazil
Philippines Phone: + 55 11 3747 7967
Phone: +63 2 5529730 Fax: + 55 11 3747 7764
Fax: +63 2 5529789 Email: info@teletech.com.br
Email: SoutheastAsia@TeleTech.com
Costa Rica
EUROPE, MIDDLE EAST, AFRICA Zona Franca del Este
81-85 Duncairn Gardens San Gabriel de Calle Blancos
Belfast BT15 2GQ San Jose
United Kingdom Costa Rica
M4 3AQ Phone: + 506 2507 5829
Phone: +44 28 9057 5000 Fax: + 506 2223 0081
Email: EMEA@TeleTech.com Email: HQLatinAmerica@TeleTech.com
Mexico
Plaza de la Republica num. 43
Col. Tabacalera
Mexico City, Mexico D.F., C.P. 06600
Mexico
Phone: + 52 55 9140 5337
Fax: + 52 55 5566 5300
Email: HQLatinAmerica@TeleTech.com
COMPREHENSIVE CUSTOMER
AND ENTERPRISE SOLUTIONS
TeleTech Today
TeleTech is the go-to partner for the world’s most ambitious companies.
We transform customer experiences and enterprise operations to deliver
unmatched total value.

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CORPORATE HEADQUARTERS ASIA-PACIFIC LATIN AMERICA

9197 South Peoria Street Australia and New Zealand Argentina

Contact TeleTech Today

Contact TeleTech Today

9197 South Peoria Street Australia and New Zealand Argentina

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