CONTENTS

STUDENT DECLARATION

SUPERVISOR’S CERTIFICATE

ACKNOWLEDGEMENT

LIST OF TABLES I.

LIST OF FIGURES II.

CHAPTER 1 INTRODUCTION
• SCOPE
• OBJECTIVE 1-20
• RESEARCH METHODOLOGY
CHAPTER 2 REVIEW OF LITERATURE 28- 34

CHAPTER 3 COMPANY PROFILE 35-53

CHAPTER 4 DATA ANALYSIS, & INTERPRETATION 54-59

CHAPTER 5 RECOMMENDATION & CONCLUSION 60-65

BIBLIOGRAPHY A

ANNEXURE B
 STUDENT’S DECLARATION

I hereby declare that the work which is being presented in the project report entitled “A
comparative study of Credit Cards in India.” in partial fulfillment of the requirement for
the award of the degree of “Bachelor of Business Administration-Computer Aided
Management” in Aggarwal College Ballabgarh is record of my own work.
This is to certify that the above statement made by the candidate is correct to the best of
our knowledge.

Date:

Praveen Kumar
 ACKNOWLEDGMENT

This concisely describes the motivation behind the study. While not profound it adds
meaning to our perception and thoughts. This thesis is great source of learning, a good
experience as it made me aware of professional culture and conducts that exist in the
industry. Though at the onset of any ambitious thesis one always encounters certain
difficulties in the beginning, however, overcoming these difficulties, and completing the
thesis greatly depends on the encouragement, inspiration been provided. For completion
of this thesis various people have put lot of efforts.

I would like to express my sincere thanks to Mr. Narender Tanwar, for his guidance and
support, without which this report would not have seen the light of the day. I would also
like to express my heartfelt gratitude to all Consumers’ and Banks that I have interacted
with, for their valuable inputs, without which the main base for the analysis would not
have been possible.

. The work of my project would be incomplete if I fail to express my deep and sincere
gratitude to Mrs. Shilpa Goel (H.O.D.) for their valuable guidance and support that is
important through the course of this study. I am very fortunate indeed to have been under
their esteemed guidance.

Praveen Kumar
 LIST OF TABLES

S. NO. TITLE PAGE NO.

1 Three standard responses about credit concept 29

2 What brand comes to your mind 30

3 Do you want to change your brand 31

4 When do use your credit card 32

5 Where did you hear about following brands 33

6 For what do you use your credit card 36

7 Occupation 37

8 Income bracket 38

9 Various features offered by credit issuers 44-48

10 Comparison between credit cards & their charges 49

 LIST OF FIGURES

S. NO. TITLE PAGE NO.

1 Three standard responses about credit concept 29

2 What brand comes to your mind 30

3 Do you want to change your brand 31

4 When do use your credit card 32

5 Where did you hear about following brands 33-35

6 For what do you use your credit card 36

7 Occupation 37

8 Income bracket 38