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Journal of Business Research 62 (2009) 332–338

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Journal of Business Research

Brand death: A developmental model of senescence


Michael T. Ewing a,⁎, Colin P. Jevons a, Elias L. Khalil b
a
Department of Marketing, Faculty of Business and Economics, Monash University, PO Box 197, Caulfield East, VIC 3145, Australia
b
Department of Economics, Faculty of Business and Economics, Monash University, Victoria, 3800 Australia

A R T I C L E I N F O A B S T R A C T

Article history: Drawing on literature underpinning brand management in marketing, product life cycles in economics, fads
Received 1 June 2007 in sociology and aging in biology, this paper argues that brand demise is inevitable and not necessarily
Received in revised form 1 February 2008 caused by managerial incompetence. Rather, this demise is a natural part of a brand's developmental process,
Accepted 1 April 2008
instigated by consumers seeking to satisfy not only their material needs (constitutive utility), but also their
self-image (symbolic utility). This paper presents a model of brand senescence to explain this phenomenon
Keywords:
and concludes with a discussion of the implications for managerial practice and marketing theory.
Brand death
Constitutive utility
Crown Copyright © 2008 Published by Elsevier Inc. All rights reserved.
Symbolic utility

1. Introduction For the most part, marketing scholars and consultants have paid
scant attention to failure and death — concentrating instead on
Strong consensus seems to exist that managing brands for the long contemporary brand success stories. The received wisdom appears to
run is both possible and desirable (e.g. Keller, 1999), but little work be that firms can, and should, manage brands for business eternity.
examines the limits to brand longevity. Indeed, in response to the However, as Golder (2000) has pointed out, much of this received
failings of inappropriate interpretations of the product life cycle, brand wisdom is quite simply wrong; for example, the widely
Plummer (1990, p.26) even asserted that “only…poorly managed perpetuated myth that 19 out of every 25 market-leading brands
brands have a finite life cycle…if a brand turns out to have a finite life had maintained their leadership for at least 60 years. The researchers
cycle, it is not the brand that failed but the people who managed it”. of that study had carefully selected the 25 ‘leaders’ for their longevity
The implication is that brands should be immortal and only manage- from a group four times larger. Thus, the sample was highly self-
rial incompetence results in brand death. A considerable amount of selected and biased. Golder (2000), however, attributes various
work has examined brand revitalization (for example, Wansink, 1997; suggested causes for brand demise, but all of the causes he suggests
Lehu, 2004). Groucutt (2006, p. 106) proposes an alternative view, are failures of management rather than being market-driven. This
arguing that while brand life expectancy can be increased by paper argues that not just supply side, but also demand-side factors
innovation and repositioning, “organizations must recognize when contribute to brand demise, and this paper presents a model of these
the brand has genuinely reached the end of its life span”. This article demand-side factors.
takes the notion further and develops a model to show that for many For the sake of simplicity, the commonly-known and well-
brands, death is inevitable. understood American Marketing Association (2004, p. 18)'s definition
Failure is a fundamental, if unwelcome, feature of social and of “brand” is adopted in this article: “a name, term, design, symbol or
economic systems. Governments persistently pursue policies that are any other feature that identifies one seller's good or service as distinct
against their own long-term interests, such as quixotic military from those of other sellers”. This paper uses the phrases brand
invasions (Tuchman, 1984), suggesting that self-destructive activity senescence and brand death to resonate with the underlying biological
is a human characteristic. Species fail and become extinct, brands fail, metaphor used to clarify the argument. Technically speaking, brands,
companies fail, public policies fail (Ormerod, 2005). Even children from unlike living organisms, cannot actually die. Withdrawn or disused
the age of four understand animal and human death (Barrett and brands may be dead in a commercial sense, but in a legal sense, they
Behne, 2005). The mathematical relationship that underpins the link really just go into a coma (to pursue the metaphor) and businesses
between the frequency and size of the extinction of companies is now exist that revive some of these so-called “orphan” brands (Mazur,
virtually identical to that which describes the extinction of biological 2004), finding value in familiar names that big consumer product
species in the fossil record; only the time scales differ (Ormerod, 2005). companies could not.
This article employs concepts from biology and modeling techni-
⁎ Corresponding author. Tel.: +61 3 9903 2563; fax: +61 3 9903 155. ques commonly used in economics. As Gigerenzer (2000, p. 95) notes,
E-mail address: Michael.Ewing@BusEco.monash.edu.au (M.T. Ewing). interdisciplinary exchange has fuelled the development of some of the

0148-2963/$ – see front matter. Crown Copyright © 2008 Published by Elsevier Inc. All rights reserved.
doi:10.1016/j.jbusres.2008.04.004
M.T. Ewing et al. / Journal of Business Research 62 (2009) 332–338 333

most influential new metaphors and theories in the sciences. Sheth et al. However, striking as the life cycle metaphor is, the metaphor
(1988) point out that half of all marketing theories have an economics cannot be a theory of the life cycle stage of brands. Even biologists do
foundation, while more recently Vargo (2007) reiterates that economic not have a clear consensus of what causes the senescence of living
science provides the foundation for marketing science. This demonstrates organisms, that is, why all organisms eventually age and die (see
ample support for the use of economic theory and methods to model Behnke et al., 1978; Finch, 1976, 1991; Finch and Johnson, 1990;
marketing phenomena. Indeed, marketing has used theoretical modeling Hayflick, 1965, 1980; Rockstein et al., 1974; Comfort, 1979). Similarly,
since the early 1980s (Moorthy, 1993). See Rust and Chung (2006) and this paper does not profess to have arrived at a theory capable of both
Chintagunta et al. (2006) for recent examples of models in marketing explaining and predicting brand death. Rather, this paper offers a
based on the familiar assumption of optimization, by either consumers or theoretical model to enable scholars (and managers) to begin to
firms. The model developed here follows this line of reasoning by properly conceptualize, accept and understand the brand mortality
proposing a framework for thinking about the demise of brands. phenomenon.
The use of biological metaphors, or any kind of metaphor, is a This model does not follow the product life cycle, for the supply
double-edged sword. When an author uses a metaphor, the author's side mainly drives PLC, namely, how competition among suppliers
thesis becomes clear and crisp, provided the metaphor is clear and stimulates innovations and the dynamics of the rise and fall of a
crisp in the mind of the reader. On the other hand is the danger of product. Norton and Bass (1987, 1992) pointed out that the product
hiding behind the metaphor and wrongly assuming that the metaphor replacement cycle, where new technology supersedes functional
is in itself the argument to justify the thesis. Accordingly, the products rather than replacement as they wear out, compresses the
biological metaphor is not an argument per se, but shorthand for life cycle process, as shown by Sheth and Sisodia (1999) in the case of
the thesis. The metaphor is not a substitute for the argument, that is, new ICT. Further, several authors have criticized the product life cycle
why brands age. This avoids a common misuse of metaphors, namely, especially in the erroneous use of the model as a predictive tool (Day,
what Khalil (2000) calls the “identificational slip.” Two phenomena 1981; Tellis and Crawford, 1981; Dhalla and Yuspeh, 1976) and also in
can be similar for different reasons, for instance a superficial similarity general, with picturesque descriptions such as ‘hokum’ and a ‘myth’
or a substantive similarity. For instance, the inflation of balloons and (Plummer, 1990, p. 27). The product life cycle model can provide,
the rise of prices of goods share the superficial similarity of expansion nonetheless, a metaphor of the “cycle of birth–growth–maturity–
of numbers. Such a similarity affords the use of the metaphor death” (Tellis and Crawford, 1981, p. 125). Distinguishing between the
“inflation” — but only in the superficial sense. On the other hand, the product class, form and brand is important, with product forms
use of the term “wings” to denote the forelimbs of sparrows and eagles behaving as suggested by the PLC, individual brands being difficult to
amounts to a substantial similarity. To misunderstand a superficial model, and product classes having life cycles that are too long to
similarity as a substantial similarity would be an identificational slip. model conveniently (Tellis and Crawford, 1981). Indeed Simon (1979)
The only way to avoid the identificational slip is to advance the suggested the term brand life cycle to overcome this confusion and to
argument behind the metaphor, as does this paper. add cross-price elasticity to the primary demand measured in the PLC.
This article aims to establish that brands have a finite life span, and Both Simon (1979) and Tellis (1988) showed that price elasticity varied
then to explain why this is expected, and not necessarily caused by significantly, with greater sensitivity to price in the latter stages of the
management incompetence. First, this article discusses the life cycle brand life cycle; a demand-side metric that provides some support for
metaphor and the product life cycle as distinguished from the brand the senescence process presented in this paper. In the proposed model
life cycle. It then reviews fads and provides an explanation of their of brand senescence, the focus is on the demand side, namely, how
origin in reflexive utility. Finally, the paper develops a model of brand competition among consumers is the living force behind the rise and
senescence, concluding with a discussion of the managerial and eventual decline of brands. The difference between the product cycle
theory-building implications of the model. model and the brand cycle model is enormous. An analogy would be
the difference between the biological model of evolution, driven by
2. The biological life cycle metaphor the supply side of innovation as in Schumpeter's (1943) gales of
creative destruction (see also Eldredge and Gould, 1972) on one hand,
The idea that economics should look to biology for intellectual and the developmental model of the organism to exemplify the
inspiration is a long-held and distinguished one. Alfred Marshall, senescence of brands on the other.
Friedrich Hayek and Joseph Schumpeter have all variously stressed the To extend the biological metaphor even further, just as a living
importance of dynamic, evolutionary change in the workings of organism cannot choose whether to age or not, neither can a brand
human social and economic systems (Ormerod, 2005), and ecology (manager). A brand is subject to market forces that drive a senescence
has provided useful insights for a more holistic view of marketing process rather than being in control of its own destiny. The eventual
(Prendergast and Berthon, 2000). More recently, Woodside (2008) death of most brands is inevitable.
used the forced-metaphor elicitation technique to understand and Importantly, in modeling an explanation of brand demise, the role
explain human self-behavior in terms of the behavior of animals, and of supply side – the possibility of mismanagement – is not used. The
in so doing supported the use of metaphor as a particular method that supply-side account of mismanagement cannot provide a theory of
can drive theory advancement; in this case, a biological metaphor. brand demise for the simple reason that just as mismanagement may
Brands certainly show many living characteristics; they are born, occur, so too may “super-management.” That is, if managers have a
they grow, they cross-fertilize (Aaker and Joachimsthaler, 2000), tendency to mismanage, they could also have a tendency to manage
reproduce through brand extension (Aaker, 1990; Hem et al., 2003), very well, which of course is an obvious and desirable goal. At best, a
which could be seen as analogous to the asexual reproduction of supply-side account would be anecdotal — an account of what actually
simple organisms, have relationships between themselves and their or accidentally took place with regard to one brand or a few brands.
stakeholders (Fournier, 1998; Jevons et al., 2005), including reposi- Haig (2003) and Groucutt (2006) provide some excellent examples of
tioning by management (Ewing et al., 1995) by consumers (Beverland these. The approach followed in this paper is purely theoretical and
and Ewing, 2005), exist in communities for mutual benefit (McWil- focuses on the inevitability of brand death. As such, a focus on the
liam, 2000; Muniz and O'Guinn, 2001; Algesheimer et al., 2005), demand side is appropriate.
change through acquisition by purchase and renaming (de Chernat- Early philosophers who studied the human condition pointed out
ony, 2006), become independent of parents through choice or the inherent instability of existence; for example, the Roman Stoic
necessity (Jevons, 2005) — and, although the thought is unpleasant, philosopher Seneca, in the first century AD, urged his adherents to
almost inevitably die in the long run (Jevons et al., 2007). premeditate that “nothing is stable; we live in the middle of things
334 M.T. Ewing et al. / Journal of Business Research 62 (2009) 332–338

that have been destined to die.” He argued the fundamental the benefits of division of labor and the need to send signals in order to
importance of conquering fear and premeditating death, and most gain the trust of others. Another aspect of social interaction,
importantly from this article's perspective, that learning to die was the elaborated below, is the need to enhance the experience when
best preparation for life. Elements of this philosophy may appro- individuals consume a product, such as films or restaurants, by
priately apply to the managers of brands in business. consuming together with friends. People try their best not to go to the
movies or restaurants alone.
3. Developmental model A central thesis of the theory of brands advanced here is that
human need for symbolic utility drives brands and symbolic utility
How can one explain the death and rise of new brands? The differs from individuals' social needs to consume goods such as
evolutionary model of Schumpeter (1943) in relation to innovation, the movies together. Therefore, to avoid conflating symbolic utility with
sociobiological concept of the selfish gene (Dawkins, 1976), the the social need to consume goods, social interaction is not the optimal
punctuated equilibria model of macro-evolution (Eldredge and Gould, entry point to theorize about brands.
1972; Gersick, 1991), and neo-Lamarckian models of the inheritance of To elaborate on the social need to consume goods together, which
acquired characteristics (Landman, 1991) are not suitable models for is often confused with symbolic needs, the drive for individuals to
brand senescence. These models, despite their differences, all focus on consume in the company of others is a desire to enhance the
the supply side, that is, the generation of innovations. However, the life experience. To continue with the film example, people prefer to see a
of a brand involves a symbiosis of the consumer and the producer, where film upon release, rather than wait for the DVD. This preference is
the brand mediates such a symbiosis. Therefore, a proper theory of because apart from the additional product-based values of wide
brand mortality would emphasize more than just consumption. screen, excellent sound and crisp-clear picture, people also want to
Nonetheless, consumption is the driving force behind the rise and talk about the film with their friends while the memory is still fresh.
decline of brands. When a consumer buys a product, he or she is not Likewise, sport is an important element in modern society, allowing
only seeking material utility, but also seeking affirmation of his or her people to socialize and remember the same experience together.
own self-image. Thus, the hypothesis lies in the distinction between People prefer to watch what others are concurrently watching
the satisfaction of material needs, called here “constitutive utility,” because they can re-experience the pleasure with small talk in the
and the satisfaction of self-respect, self-confirmation, and self-image, elevator, coffee room, or at checkout counters.
called here “symbolic utility.” For instance, a shirt satisfies both needs. The fun is less, ceteris paribus, in seeing a film or a replay of an old
The warmth or practical utility (constitutive utility) that the shirt sports game if no one else is likely to be talking about the event. The
provides differs from the sense of self-respect or sense of achievement argument here is that the consumption of the film or the game
(symbolic utility) that the shirt may deliver. This symbolic utility through remembrance amounts to a constitutive utility, in particular
relates back to one of the earliest branding concepts, that “people buy constitutive reflexive utility to stress the basis of remembrance of some
things not only for what they can do but also for what they mean” original consumption. The consumption via remembrance might not
(Levy, 1959, p. 118). be as vivid or as sharp as the original consumption. Nonetheless,
The terminology “constitutive utility” and “symbolic utility” is reflexive utility is constitutive utility and, hence, it is not possible to
relatively new to the literature. Mainstream, neoclassical economists model it in the same manner as a model of symbolic utility, although
have largely focused on constitutive utility. But more recently, with the social interaction could also facilitate the utility.
the rise of behavioral economics, economists have begun to pay Becker and Murphy (1993) also treat reflexive utility (which they
attention to the role of self-esteem, self-image, internal motivation, call social interaction) as constitutive utility, that is, not different from
the need for self-confirmation, or what is called here for short the original consumption. They argue that consumers watch adver-
“symbolic utility.” For instance, Goldsmith et al. (1997) call symbolic tisements about automobiles, even after they have just purchased an
utility “psychological capital.” Bowles et al. (2001a,b) use the term automobile, in order to re-enjoy the experience of their own purchase.
“incentive-enhancing preferences”, explaining differences in income Becker (1991, 1996) also notes that people derive extra pleasure from
that cannot be explained by human capital. In this regard, James going to a popular seafood restaurant (Y) in comparison with a less
Heckman (in Heckman and Krueger, 2003) refers to “noncognitive” popular one (Z), even if the two restaurants are identical in every other
capital, as a distinction from cognitive capital acquired through respect. People do not only derive the constitutive utility of eating
education. Bruno Frey (1997a,b) was among the first economists to seafood, but also derive reflexive constitutive utility when they talk
show how incentives that rely heavily on pecuniary rewards, that is, about the experience with a colleague. Discussion of the experience is
appeal to constitutive utility, crowd out internal motivations, which is easier if the colleague, likewise, goes to the same restaurant — which
called here “symbolic utility” (see also Fehr and Gächter, 2000a,b; makes the restaurant more popular. That is, Y and Z could have started
Bénabou and Tirole, 2002, 2003; Ostrom in Gintis et al., 2005). The as identical restaurants in all respects and opened their doors on same
value of any proposed terminology is in the consequences, or insights, day. But for one simple accident, a large nearby firm could have
added to the phenomenon. The literature sometimes presents the booked a huge luncheon for the first week at Y rather than at Z, while
quest for symbolic utility as the quest for status and social rank, and Z was almost empty all week. This booking would have initiated a
consumer research has clearly shown that possessions help to define a snowball effect: people at the firm, and maybe nearby firms, who
personality (Belk, 1988). Although symbolic utility has an important want to re-experience the pleasure of dining would tend to go to Y
social aspect, social dynamics are not the key to the modeling of restaurant more often than Z. As a result of the positive reinforcement
brands or symbolic utility. Rather, the key is the consumer's quest for dynamics (related to first-mover advantage) Y becomes more fashion-
feeling good about oneself, and the social circle is secondary. The able or faddish than Z. This phenomenon is about fads, as
consumer actually chooses the social circle (reference group) as a distinguished from brands. The confusion of brand senescence and
mirror to facilitate the validation of his or her own standard of success, fads is easy, given one salient similarity: Brands and fads are
or feeling good about oneself. consumption patterns that thrive in reference to groups, social
Otherwise, if the entry point of the analysis of symbolic utility is influence, peer pressure, social conformity, and so on. However, in
social interaction, the implication is that humans feel driven to one important respect, related to the symbolic effect of consumption,
demand symbolic utility because they live in society. That is, symbolic the two phenomena are distinctly different. Fashions or fads have
utility is the product of social interaction or the attempt to attain their origin in reflexive utility. The fact that consumers start to prefer Y
status in the eyes of others. However, social interaction involves many over Z does not reflect by any means a change in tastes or preferences,
other variables, one of which is the need to exchange goods because of as Karni and Schmeidler's (1990) model shows. Rather, behavior
M.T. Ewing et al. / Journal of Business Research 62 (2009) 332–338 335

changes and preference for Y increases over time, simply because as increases as one encounters more people, ideally in one's own
more people talk about Y, Y becomes preferred for the reflexivity reference group, who use and associate with the brand. For the brand
effect, generated through this word-of-mouth promotion. Therefore, to have some appeal that endures past the first encounter, assume
fashion or fad, although facilitated by social dynamics, is ultimately that:
about constitutive utility. This paper would urge against confusing
such constitutive utility with symbolic utility. Constitutive utility is jdB=dNjNjdB=dtj:
conceptually separate from symbolic utility if the intent is to locate the
driving forces behind brands. Although constitutive utility and That is, the status effect is more potent than the boredom effect.
symbolic utility have social dynamics aspects, they are not one and However, an important hurdle lies at the origin of why brands are
the same kind of utility. destined to age and die. This hurdle is that the consumer can
The marketing literature has noted the social dynamics behind experience the status effect afforded by the brand only if the users of
fashion and fads, called double jeopardy. As Ehrenberg et al. (1990, p. the brand are only people who are eligible to be in one's reference
82) wrote: “Other things being equal, small brands attract less loyalty group. The reference group, called G, is different for each individual.
just because they are small (i.e., have lower market shares)”. Although Each individual constructs his or her own G as a way to gauge his or
Ehrenberg et al. (1990) use the word brand, they are actually her own achievement or aspiration. G does not need to be a formal
discussing fashion that arises from reflexive utility. Double jeopardy club, such as a country club, a professional association, or a church. G is
arises because people tend to consume less of an inconspicuous item. actually, and often usually, a virtual group that exists in the mind of
Similar to the consumption of restaurant Z or an unknown film, people the consumer as he or she tries, everyday, to measure success and set
cannot talk about their experience and, hence, would derive less up goals or ambitions.
reflexive utility. The consumer, as s/he sets up G, must first identify the relevant
metric or criterion as determined by the career aspiration — whether
4. A model of brand senescence sexual appeal, music composition, culinary success, academic accom-
plishment, or car racing. Two simple assumptions allow us to get at
In the light of the preceding discussion, assume that a consumer the core issues. First, the individuals that make up the total relevant
purchases a product that has a well-known brand name. In this case, population, that is, the population with regard to chosen metric or
the consumer derives two kinds of utility: constitutive utility and profession, have fixed characteristics. That is, the individuals do not
symbolic utility. undergo development in the present model, which of course is not the
Constitutive utility is composed of two effects: case in everyday life. Second, these individuals have heterogeneous
characteristics. That is, no two individuals have identical character-
1. The Wellbeing Effect: The primary, welfare-affording utility such as istics. For instance, if the metric is sexual appeal, and the population is
warmth, nutrition, housing, and so on. 100 million people, called N, it is possible to line people up according
2. The Reflexive (wellbeing) Effect: arises from remembrance, usually to this metric, where no two individuals occupy the same rank.
through social interaction or only through mementos, of the Given the assumptions, each individual lines up, in his or her mind,
original wellbeing experience. This reflexivity effect is at the origin the population from 1 to N, where 1 denotes the highest ranking agent
of fads. with regard to one's particular metric or criterion. Each agent in N
On the other hand, symbolic utility is also composed of two effects: does this. For the agent under focus, s/he demarcates his own G, the
reference group that he can use to measure his or her own success. For
1. The Boredom Effect: As the consumer gets used to the symbol of his instance, a model (which would use the sexual appeal metric) that
success, the consumer becomes bored or less excited over time. works in a primary market such as New York City would have, usually
2. The Status Effect: As more relevant people, that is, members of one's carved a G that is much higher than a model working in a secondary or
reference group, celebrate their success through the brand, the tertiary market in Columbus, Ohio. An examination of Columbus G
consumer refreshes or rejuvenates his or her own symbolic reveals more. A person that lies to the left of the Columbus G, such as a
experience through a quest for status. This status effect underlies model whose virtual group is the New York G, would not want to
in part the effectiveness of consumer branding. demean him or herself by joining the Columbus G — although the
To show the effects formally, assume the following utility function, members of the Columbus G would be highly motivated to include the
New York model in their G. On the other hand, a person to the right of
U ¼ U ðC ðW; RÞ þ SðBðt; NÞÞÞ the Columbus G, that is, such as a model working in Springfield,
Missouri, would achieve her or his dreams to join the Columbus G —
where C(W, R) is constitutive utility arising from the wellbeing effect
but the members of the Columbus G would try very hard to keep the
(W) and the reflexive effect (R); S(B) symbolic utility arises from the
Springfield model out. If the Springfield model, given the assumption
consumption of the brand (B). In turn, the brand affords boredom
of fixed or non-changing abilities, succeeds in trespassing, that is,
effect (t, denoting time) and the number of people purchasing the
entering the Columbus G, the status appeal of the Columbus G
brand (N). For simplicity, assume an additive form of the U function
deteriorates.
and focus on the symbolic effect:
Put in general terms, if people outside one's reference group (in
U ¼ C ðW; RÞ þ SðBðt; NÞÞ this instance people of lower status), start to consume the brand, this
would violate the brand, and tarnish its status appeal.
dS=dt ¼ dS=dBddB=dt To express the argument formally, the status effect is positive up to
a threshold, called p⁎. For a given population size, N
while dS/dB is constant, dB/dt b 0. The boredom effect (dB/dt) indicates
that the excitement one receives from buying a brand – the perceived pT ¼ NT =N
value – starts to decline immediately after the purchase. In contrast,
where N⁎ is the number of people that the consumer considers to be
dS=dN ¼ dS=dBddB=dN; worthy members of his or her G. For instance, N⁎ would be the person
ranked number 251, starting from the top rank “1”, in the population
while dS/dB is constant, dB/dN N 0. That is, the status effect (dB/dN) (N) of 100 million. So, the G held by the consumer (who could be of
indicates that the excitement that one receives from buying a brand any rank not to the right-hand side of #251) would be defined by p⁎,
336 M.T. Ewing et al. / Journal of Business Research 62 (2009) 332–338

which in this case, p⁎ = 251/100,000,000. Of course, N⁎ cannot exceed Trespassing, that is, the non-excludable nature of brands as
the total population, that is, N⁎ ≤ N. So, by definition, 0 ≤ p⁎ ≤ 1. common goods is fundamental to the proposed model of brand
The following sums up the basic idea of the aging of brands, demise. Brand managers might be able to slow down the demise by
erecting high membership fees, such as charging a high price for the
 
dB=dNz0 for pa 0; pT ðpositive status effectÞ logo. However, they might risk losing income if the membership fee is
excessively high. On the other hand, if consumers' income rises, they
  become more able to pay for the high premium. This increased
dB=dNb0 for pa pT ; 1 ðnegative status effectÞ: purchasing ability would lead to the dynamics of the demise of the
brand modeled above. The term “trespassing” can also mean move-
The existence of threshold p⁎ means that the size of G is fixed from ment of people from one social group to another. For instance, people
the lower end N⁎. As the number of people who lie to the right-hand can change their affiliation with one church or one artistic group to
of G, succeed in trespassing, the actual number in G expands beyond become a member of another church or another artistic group. People
the optimum N⁎. As a result, the status appeal of the brand starts to tend to attach themselves to clubs or groups as a matter of social
decline (dB/dN b 0). Agres and Dubitsky (1996) made some progress identification that has little to do with ranking or brands. However,
towards this concept in proposing that a brand declines in asset value such identification, which may involve potential “horizontal” trespas-
as consumer knowledge exceeds consumer esteem. Social psychology sing, is not a category of interest in this argument. Horizontal
literature (e.g. Lynn and Snyder, 2002; Lynn and Harris, 1997; Lynn, trespassing cannot explain the brand demise phenomenon investi-
1989, 1991, 1992b) notes this phenomenon. For instance, Michael Lynn gated here. The focus here is on one kind of trespassing, “vertical”
(1992a) describes the psychology of unavailability, that is, an item gains trespassing or social climbing, because according to the hypothesis
value with success in preventing aspirational trespassers from developed here the behavior can explain the phenomenon under
purchasing. investigation. Therefore, the word “trespassing” refers to the narrow
Country clubs and exclusive neighborhood associations such as sense of “vertical” trespassing.
gated communities try to limit trespassing. But maintaining the In summary, a successful brand attracts aspirational interest from
boundary of N⁎ with regard to other goods that afford symbolic utility non-owners, who hold that successful brand in high esteem. As more
is very difficult. There is simply no way to prevent social climbers from non-owners achieve their goal and become associated with the brand
purchasing the brand if the brand is available to anyone who has the they aspire to, the value for previous owners decreases. In the long
money to pay. This is a case very similar to what economists and run, the brand ultimately declines and runs out of aspirational
ecologists call the tragedy of the commons (Hardin, 1968, 1977). This consumers.
conflict between individuals and the common good occurs with the
depletion of a common resource, such as fish in a lake or grass in a 5. Discussion
pasture, when property rights either are absent or, if present, not
enforced. Every agent races to consume the resource before someone This work attempts to explain why there should be an expectation
else does. The consequence is a prisoners' dilemma: the outcome is that most brands will die in the long run. Of course, the problem is that
worse than the optimal one that is possible if property rights are in place most published studies of brands are inherently short-term, not long
and enforced (Khalil, 1997). Even if everyone is interested in restricting run. The brand mortality view articulated in this paper contrasts with
entry, the resource vanishes when the community cannot prevent received brand management wisdom. The argument here is that
trespassers. Should, for example, sufficient Ferrari fans become wealthy managers should not concentrate so much on investing resources in
enough to progress beyond owning cheap merchandise such as caps and attempts to turn their major brands into immortal blockbuster icons,
T-shirts and ownership of the cars themselves becomes widespread, the but rather, manage all their brands in their portfolios for profitability,
brand value will suffer. The non-excludable nature of brands-qua-status, while all the time having a clear understanding that sooner or later
likewise, leads to the eventual demise of brands. they (or more likely, their successors) will be faced with the
But are brands public goods? Public goods, as textbook economics inevitability of brand demise. Planning for this inevitable demise, as
tells us, are not only common goods. In addition, they are goods that suggested for human beings many centuries ago by Seneca, should
are non-rivalrous. Goods – such as homes, automobiles, and clothes – result in more efficient brand management. Of course, managers are
are rivalrous when the consumption of one unit leads to the reduction duty bound to avoid this demise for as long as is profitable and
in supply of one unit. Goods such as parks, museums, national practical. Indeed, the executioner's call can be deftly delayed through
defence, lectures, and bus rides are non-rivalrous when the con- clever revitalization and repositioning strategies (as suggested by, for
sumption of one unit does not lead to the reduction in supply by one example, Wansink, 1997; Keller, 1999; Lehu, 2004). However, in the
unit. Brands are rivalrous goods insofar as the goods embody symbolic long run, the ultimately inevitable demise occurs as the result of
effect such as automobiles, watches, and so on. But brands would be market dynamics and consumer behavior.
non-rivalrous if goods such as country clubs and exclusive neighbor- Ormerod (2005) demonstrates empirically that most firms will fail
hood associations embody the symbolic effect. In such cases, the in time, if only because the process of innovation gives rise to new
brands would be club goods, defined as exclusive goods because the brands and new forms of business operation that can more
association can exclude outsiders below acceptable status and hence successfully compete in an environment of uncertainty and change.
protect the symbolic effect of the brand. As club goods, brands would He points out that business failure can be due to endogenous or
not be common goods and hence would not undergo the demise exogenous events, internal vice such as management incompetence,
analyzed here. But then neither firms nor corporations produce such or external factors such as environmental change. The non-iconic
club goods. Associations protect these club goods, where members majority of brands that do not live beyond the first generation are in
pay fees and hence keep gates locked against trespassers. Therefore, the overwhelming majority, notwithstanding people's fascination
club goods cannot be brands in the definition provided here. In with the few iconic (Holt, 2004) exceptions. Their inevitable death
addition, common usage does not perceive membership in a club as a paves the way for their successors. The list of dead brands is
brand. This common usage highlights that the term “brands” denotes immeasurably long, but just to offer a few examples from three
only common goods, that is, where the users cannot enforce property product categories, consider: Airlines (Air UK, Ansett, British Caledo-
rights against trespassers. Therefore, social climbers can easily fake nian, British Overseas Airways Corporation, Freedom Air, Pan Am, Sun
their ability and buy the brand. This faking would increase the Air, TWA), Automotive (Austin Healey, Alvis, Triumph, Riley, Morris,
membership of one's reference group beyond N⁎. Oldsmobile), hi-tech (Atari, Cellnet, Commodore, Sinclair). Of course,
M.T. Ewing et al. / Journal of Business Research 62 (2009) 332–338 337

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