Professional Documents
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SUMMARY
4 years of experience in Market Research, Data Analysis.
• Competent, enthusiastic professional in the area of Market Research & Data
Analysis.
• Expertise in Secondary Research, MS-Word/Excel/PowerPoint, Base SAS, Data
mapping, Data Processing and Data handling.
• Quick learner, problem solving, analytical approach, and good communication
skills.
• Self motivated, adaptable and organized, capable of motivating team
members to fulfill corporate goals.
AREAS OF EXPOSURE
• Hand on experience in primary and secondary research, familiar with database tools
like – Yahoo finance, Alta-Vista, Lexis-Nexus, Hoovers, Bloomberg.
• Different Industry Research like – IT, Retail, Manufacturing, Telecom, Real Estate
(U.S) etc.
• Company profiling of different industry, writing report, documentation and
PowerPoint presentation, Vlookup Hlookup, Macro, Pivot Table.
• Exposure to customer experience management process and execution, mystery
shopping, Focus Group Discussion.
IT SKILLS
• Productive Tools Microsoft Excel, Microsoft Word, PowerPoint, SAS Base
• Operating Systems Windows 7, XP, 9X.
CAREER GRAPH
Sapient is a global services company that helps clients transform in the areas of business,
marketing, and technology. The company operates three divisions that enable clients to gain
a competitive advantage and succeed in an increasingly digital world. SapientNitro, Sapient
Global Markets, and Sapient Government Services fuse insight, creativity, and technology to
drive innovation and to help clients navigate complex business problems.
Key Responsibilities
• Creating weekly status report for TRM Process solutions (Operations &
Financial Control) for gurgaon & bangalore.
• Preparing ‘Monthly Dashboard’ for all the process in kpo and send it to client.
• Preparing Key Performance Indicator’s for all the process on a monthly basis,
like- Utilization, Accuracy, and Timeliness.
• Creating and updating Organizational chart on real time basis and upload on
sharepoint.
• Creating Headcount file on real time basis and sending it to client.
• Generate Monthly Invoice for both gurgaon and bangalore.
• Involved in all the Onboarding/ Roll off process in kpo, adhere to client
compliance policies.
• Creating Operations Metrics on a weekly basis.
• Involved in all operational work/ Infrastructure maintenance.
SRS is a Customer experience management and market research company. SRS provides
solution and consultancy for sustainable customer service delivery, data warehousing,
mystery shopping, business planning, business strategy and market research for resource
available for our clients.
Key Responsibilities
Worked as a Business Analyst in the Knowledge Process Unit (KPU) of Ekartha (I) Pvt. Ltd.
Ekartha (I) is New York based IT Company dealing in Financial Services. I worked for the KPU
department on American Home Loans. My job was to study the American Home Loans
market, acquire data on Home Loans and study current market trends.
Key Responsibilities
Key Responsibilities
• Responsible for conducting Primary & Secondary Research analysis of the
market and business trends.
• The role is to participate in time-sensitive projects and take collaborative
initiatives with colleagues.
• Conducting industry analysis to monitor developments in key industrial
sectors.
• Preparation of reports, articles and further strategy formulation on the
analysis done.
Key Responsibilities
Education
• Base SAS Certification from Webcom, New Delhi: Jan-Feb 2010.
• Master of Business Administration (MBA) Information Technology: July 2006,
Bharati Vidypeeth Deemed University, Pune, and Percentage: 65.
• Bachelor of Science (Physics Hons.): Jan 2002, Magadh University, Bodh Gaya,
and Percentage: 62.
• Diploma in Computer Programming & System Management: April 2001,
Sikkim Manipal University, Patna, and Percentage: 79.
• Intermediate of Science: May 1996, B.I.E.C, Patna, and Percentage: 62.
• Matriculation: Jan 1994, B.S.E.B, Patna, and Percentage: 79.
Personal Vitae