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http://blogs.technet.com/markrussinovich/archive/2009/03/26/3211216.aspx 20/3/2010
Mark's Blog : Pushing the Limits of Windows: Paged and Nonpaged Pool Page 2 of 22
Paged and nonpaged pools serve as the memory resources that the operating system and device
drivers use to store their data structures. The pool manager operates in kernel mode, using regions of
the system’s virtual address space (described in the Pushing the Limits post on virtual memory) for
the memory it sub-allocates. The kernel’s pool manager operates similarly to the C-runtime and
Windows heap managers that execute within user-mode processes. Because the minimum virtual
memory allocation size is a multiple of the system page size (4KB on x86 and x64), these subsidiary
memory managers carve up larger allocations into smaller ones so that memory isn’t wasted.
For example, if an application wants a 512-byte buffer to store some data, a heap manager takes one
of the regions it has allocated and notes that the first 512-bytes are in use, returning a pointer to that
memory and putting the remaining memory on a list it uses to track free heap regions. The heap
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Mark's Blog : Pushing the Limits of Windows: Paged and Nonpaged Pool Page 3 of 22
manager satisfies subsequent allocations using memory from the free region, which begins just past
the 512-byte region that is allocated.
Nonpaged Pool
The kernel and device drivers use nonpaged pool to store data that might be accessed when the system
can’t handle page faults. The kernel enters such a state when it executes interrupt service routines
(ISRs) and deferred procedure calls (DPCs), which are functions related to hardware interrupts. Page
faults are also illegal when the kernel or a device driver acquires a spin lock, which, because they are
the only type of lock that can be used within ISRs and DPCs, must be used to protect data structures
that are accessed from within ISRs or DPCs and either other ISRs or DPCs or code executing on
kernel threads. Failure by a driver to honor these rules results in the most common crash code,
IRQL_NOT_LESS_OR_EQUAL.
Nonpaged pool is therefore always kept present in physical memory and nonpaged pool virtual
memory is assigned physical memory. Common system data structures stored in nonpaged pool
include the kernel and objects that represent processes and threads, synchronization objects like
mutexes, semaphores and events, references to files, which are represented as file objects, and I/O
request packets (IRPs), which represent I/O operations.
Paged Pool
Paged pool, on the other hand, gets its name from the fact that Windows can write the data it stores to
the paging file, allowing the physical memory it occupies to be repurposed. Just as for user-mode
virtual memory, when a driver or the system references paged pool memory that’s in the paging file,
an operation called a page fault occurs, and the memory manager reads the data back into physical
memory. The largest consumer of paged pool, at least on Windows Vista and later, is typically the
Registry, since references to registry keys and other registry data structures are stored in paged pool.
The data structures that represent memory mapped files, called sections internally, are also stored in
paged pool.
Device drivers use the ExAllocatePoolWithTag API to allocate nonpaged and paged pool, specifying
the type of pool desired as one of the parameters. Another parameter is a 4-byte Tag, which drivers
are supposed to use to uniquely identify the memory they allocate, and that can be a useful key for
tracking down drivers that leak pool, as I’ll show later.
However, there are no performance counters for the maximum size of these pools. They can be
viewed with the kernel debugger !vm command, but with Windows Vista and later to use the kernel
debugger in local kernel debugging mode you must boot the system in debugging mode, which
disables MPEG2 playback.
So instead, use Process Explorer to view both the currently allocated pool sizes, as well as the
maximum. To see the maximum, you’ll need to configure Process Explorer to use symbol files for the
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operating system. First, install the latest Debugging Tools for Windows package. Then run Process
Explorer and open the Symbol Configuration dialog in the Options menu and point it at the
dbghelp.dll in the Debugging Tools for Windows installation directory and set the symbol path to
point at Microsoft’s symbol server:
image
After you’ve configured symbols, open the System Information dialog (click System Information in
the View menu or press Ctrl+I) to see the pool information in the Kernel Memory section. Here’s
what that looks like on a 2GB Windows XP system:
image
Prior to Vista, the memory manager on 32-bit Windows calculates how much address space to assign
each type at boot time. Its formulas takes into account various factors, the main one being the amount
of physical memory on the system. The amount it assigns to nonpaged pool starts at 128MB on a
system with 512MB and goes up to 256MB for a system with a little over 1GB or more. On a system
booted with the /3GB option, which expands the user-mode address space to 3GB at the expense of
the kernel address space, the maximum nonpaged pool is 128MB. The Process Explorer screenshot
shown earlier reports the 256MB maximum on a 2GB Windows XP system booted without the /3GB
switch.
The memory manager in 32-bit Windows Vista and later, including Server 2008 and Windows 7
(there is no 32-bit version of Windows Server 2008 R2) doesn’t carve up the system address
statically; instead, it dynamically assigns ranges to different types of memory according to changing
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demands. However, it still sets a maximum for nonpaged pool that’s based on the amount of physical
memory, either slightly more than 75% of physical memory or 2GB, whichever is smaller. Here’s the
maximum on a 2GB Windows Server 2008 system:
image
64-bit Windows systems have a much larger address space, so the memory manager can carve it up
statically without worrying that different types might not have enough space. 64-bit Windows XP and
Windows Server 2003 set the maximum nonpaged pool to a little over 400K per MB of RAM or
128GB, whichever is smaller. Here’s a screenshot from a 2GB 64-bit Windows XP system:
image
64-bit Windows Vista, Windows Server 2008, Windows 7 and Windows Server 2008 R2 memory
managers match their 32-bit counterparts (where applicable – as mentioned earlier, there is no 32-bit
version of Windows Server 2008 R2) by setting the maximum to approximately 75% of RAM, but
they cap the maximum at 128GB instead of 2GB. Here’s the screenshot from a 2GB 64-bit Windows
Vista system, which has a nonpaged pool limit similar to that of the 32-bit Windows Server 2008
system shown earlier.
image
http://blogs.technet.com/markrussinovich/archive/2009/03/26/3211216.aspx 20/3/2010
Mark's Blog : Pushing the Limits of Windows: Paged and Nonpaged Pool Page 6 of 22
image
Here’s a table summarizing the nonpaged pool limits across different version of Windows:
32-bit 64-bit
XP, Server 2003 up to 1.2GB RAM: 32-256 min( ~400K/MB of RAM,
MB 128GB)
> 1.2GB RAM: 256MB
Vista, Server 2008, min( ~75% of RAM, 2GB) min(~75% of RAM, 128GB)
Windows 7, Server 2008 R2
On 32-bit Windows XP, the limit is calculated based on how much address space is assigned other
resources, most notably system PTEs, with an upper limit of 491MB. The 2GB Windows XP System
shown earlier has a limit of 360MB, for example:
image
32-bit Windows Server 2003 reserves more space for paged pool, so its upper limit is 650MB.
Since 32-bit Windows Vista and later have dynamic kernel address space, they simply set the limit to
2GB. Paged pool will therefore run out either when the system address space is full or the system
commit limit is reached.
64-bit Windows XP and Windows Server 2003 set their maximums to four times the nonpaged pool
limit or 128GB, whichever is smaller. Here again is the screenshot from the 64-bit Windows XP
system, which shows that the paged pool limit is exactly four times that of nonpaged pool:
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Mark's Blog : Pushing the Limits of Windows: Paged and Nonpaged Pool Page 7 of 22
image
Finally, 64-bit versions of Windows Vista, Windows Server 2008, Windows 7 and Windows Server
2008 R2 simply set the maximum to 128GB, allowing paged pool’s limit to track the system commit
limit. Here’s the screenshot of the 64-bit Windows 7 system again:
image
32-bit 64-bit
XP, Server 2003 XP: up to 491MB min( 4 * nonpaged pool limit,
Server 2003: up to 650MB 128GB)
Vista, Server 2008, min( system commit limit, 2GB) min( system commit limit, 128GB)
Windows 7, Server 2008 R2
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image
Don’t run this on a system unless you’re prepared for possible data loss, as applications and I/O
operations will start failing when pool runs out. You might even get a blue screen if the driver doesn’t
handle the out-of-memory condition correctly (which is considered a bug in the driver). The Windows
Hardware Quality Laboratory (WHQL) stresses drivers using the Driver Verifier, a tool built into
Windows, to make sure that they can tolerate out-of-pool conditions without crashing, but you might
have third-party drivers that haven’t gone through such testing or that have bugs that weren’t caught
during WHQL testing.
I ran Notmyfault on a variety of test systems in virtual machines to see how they behaved and didn’t
encounter any system crashes, but did see erratic behavior. After nonpaged pool ran out on a 64-bit
Windows XP system, for example, trying to launch a command prompt resulted in this dialog:
image
On a 32-bit Windows Server 2008 system where I already had a command prompt running, even
simple operations like changing the current directory and directory listings started to fail after
nonpaged pool was exhausted:
http://blogs.technet.com/markrussinovich/archive/2009/03/26/3211216.aspx 20/3/2010
Mark's Blog : Pushing the Limits of Windows: Paged and Nonpaged Pool Page 9 of 22
image
On one test system, I eventually saw this error message indicating that data had potentially been lost. I
hope you never see this dialog on a real system!
image
Running out of paged pool causes similar errors. Here’s the result of trying to launch Notepad from a
command prompt on a 32-bit Windows XP system after paged pool had run out. Note how Windows
failed to redraw the window’s title bar and the different errors encountered for each attempt:
image
And here’s the start menu’s Accessories folder failing to populate on a 64-bit Windows Server 2008
system that’s out of paged pool:
image
Here you can see the system commit level, also displayed on Process Explorer’s System Information
dialog, quickly rise as Notmyfault leaks large chunks of paged pool and hits the 2GB maximum on a
2GB 32-bit Windows Server 2008 system:
image
The reason that Windows doesn’t simply crash when pool is exhausted, even though the system is
unusable, is that pool exhaustion can be a temporary condition caused by an extreme workload peak,
after which pool is freed and the system returns to normal operation. When a driver (or the kernel)
leaks pool, however, the condition is permanent and identifying the cause of the leak becomes
important. That’s where the pool tags described at the beginning of the post come into play.
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image
After identifying the guilty tag in the left column, in this case ‘Leak’, the next step is finding the
driver that’s using it. Since the tags are stored in the driver image, you can do that by scanning driver
images for the tag in question. The Strings utility from Sysinternals dumps printable strings in the
files you specify (that are by default a minimum of three characters in length), and since most device
driver images are in the %Systemroot%\System32\Drivers directory, you can open a command
prompt, change to that directory and execute “strings * | findstr <tag>”. After you’ve found a match,
you can dump the driver’s version information with the Sysinternals Sigcheck utility. Here’s what that
process looks like when looking for the driver using “Leak”:
image
If a system has crashed and you suspect that it’s due to pool exhaustion, load the crash dump file into
the Windbg debugger, which is included in the Debugging Tools for Windows package, and use the !
vm command to confirm it. Here’s the output of !vm on a system where Notmyfault has exhausted
nonpaged pool:
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Mark's Blog : Pushing the Limits of Windows: Paged and Nonpaged Pool Page 11 of 22
image
Once you’ve confirmed a leak, use the !poolused command to get a view of pool usage by tag that’s
similar to Poolmon’s. !poolused by default shows unsorted summary information, so specify 1 as the
the option to sort by paged pool usage and 2 to sort by nonpaged pool usage:
image
Use Strings on the system where the dump came from to search for the driver using the tag that you
find causing the problem.
So far in this blog series I’ve covered the most fundamental limits in Windows, including physical
memory, virtual memory, paged and nonpaged pool. Next time I’ll talk about the limits for the
number of processes and threads that Windows supports, which are limits that derive from these.
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Comments
I get delayed write failures every once in a while, and usually the cause for me is a glitch in the
hibernation process. I've also discovered that you're almost guaranteed one if you hibernate while a
USB-connected NTFS volume is mounted (even if you resume with the same drive connected to the
http://blogs.technet.com/markrussinovich/archive/2009/03/26/3211216.aspx 20/3/2010
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same port). I've also gotten it once or twice by breaking my file server while writing to files.
Fortunately, it's never actually caused any data loss for me.
Great article and great series, Mark. In 15 years of managing NT servers I've banged up against
physical and virtual memory limitations plenty of times, but I've never had an issue that lead me to
these pools. Is exhausting them a common problem? What kind of software most commonly leads to
issues with these pools?
@Carl: Thanks for the feedback. I've only run into pool leaks a few times in the last 10 years. Device
drivers of any kind - hardware, file system filter, antivirus - can be guilty of it.
Server software that keeps many TCP/IP connections in the air can easily exhaust Non-paged pool.
That happens on heavily-loaded ISA Servers for example - and is the reason why the next version of it
is 64-bit only.
Crawford: Maybe it's because NTFS is always updated the last-access time of files? I think you can
disable it with fsutil (fsutil behavior query disablelastaccess), though I don't know whether it's per-
machine or per-volume.
Earlier this week, I was troubleshooting a customer's server where IIS6 had stopped accepting new
connections. After checking the entries in the SYSTEM32\LOGFILES\HTTPERR logs, I searched on
Google and found out it was due to available non-paged pool memory being less than 20MB, at which
point IIS6 stops accepting new connections. Rebooting the server fixed the problem for now. When/if
the problem returns, I'll try the troubleshooting steps from this excellent blogpost!
http://support.microsoft.com/kb/934878
http://blogs.technet.com/markrussinovich/archive/2009/03/26/3211216.aspx 20/3/2010
Mark's Blog : Pushing the Limits of Windows: Paged and Nonpaged Pool Page 13 of 22
http://support.microsoft.com/kb/820729
"The kernel NonPagedPool memory has dropped below 20MB and http.sys has stopped receiving
new connections"
It is my understanding that storing Outlook PST files on network drives can cause nonpaged memory
pool issues on 32-bit file Windows 2003 file servers.
http://blogs.technet.com/askperf/archive/2007/01/21/network-stored-pst-files-don-t-do-it.aspx
http://support.microsoft.com/?id=297019
There is probably enough information in this article to identify the PST-network drive issue.
However, I'm guessing a lot of SysAdmins would really appreciate you taking those two links,
combining what you've written here with the PST issue and explaining exactly how to identify and
solve that issue.
My 32-bit Vista machine gets *very* flaky when the non-paged pool hits 1GB or higher. (On a
couple of occasions it truncated files that were being written at the time.)
In case anyone is interested: the leak was in the TdxA pool and was (possibly indirectly) caused by a
poorly-written firewall/virusscan program. (I tracked this down using poolmon a few months ago.)
I've gotten the "Delayed Write Failed" error most of the times I've tried to use ntbackup on Windows
Server 2003. Extremely unacceptable for such an important piece of software.
Mark -
The timing of your articles never ceases to amaze. Just two weeks ago I was fighting with a server
experiencing pool exhaustion, largely due to someone placing the /3GB switch into it's boot options.
Process Explorer was (yet again) an invaluable tool to solve the problem.
http://blogs.technet.com/markrussinovich/archive/2009/03/26/3211216.aspx 20/3/2010
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Great article, Mark. I'm always amazed by the way you tackle these seemingly complicated things in
such a straightforward manner.
Mark, great article & very timely for me as I'm getting 2019's every 4.5 days & I'm assuming it's 1 of
many new print drivers that were recently loaded onto the server. I've begun using Poolman to try &
diagnose which driver causes the leak, unfortunately when I attempt to use the poolmon -c switch to
generate a "localtag.txt get the following error;
So I receive a number of "unknown driver" tags.....any ideas on how to help me further isolate this
driver leak or get poolmon to successfully create a localtag.txt file?
Also, I fear it may be a event driven leak as I've been watching the nonpaged limit in process explorer
for a couple of days & it's a very steady & not climbing.
Why is MPEG2 playback disabled if debugging is enabled? How do you debug MPEG2 drivers?
Mark,
Thanks for this post. This reminds me of a topic I started in the sysinternals forum back in January
http://forum.sysinternals.com/forum_posts.asp?TID=17486 where I showed that on several XP
(SP2/SP3) systems with NTFS partitions searching for a file via explorer search can take up a large
portion of both page and non paged pools, which are not really released after the search has
ended.This is presumably due to NTFS.sys.
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Concerning my comment above about high pool usage following an explorer file search, since the
MmSt paged pool tag is on top of the bytes list, I tend to think now that the basic reason is that the
many searched files have been cached and the increased MmSt allocations correspond to their PTEs.
This would explain why a repeat file search does not increase the pool usage.
Mark:
We are getting back to the point IBM did in 1964 when it built the Stretch for the AEC - long words,
meaning longer addresses and better control of memory (though I wish the next I7 or AMD similar
would be a 100% 64-bit x86 rather than the 32 bits-with-bag-on-the-side models we've been seeing.
Once you *can* address 4 TB of cheap RAM, then setting the various amounts allowed various jobs,
as we used to say (a "job" is an active application) or daemons (read "TSRs" or inactive pre-loads),
we could program (we did it with 1s and with 0s, and sometimes we ran out of 1s!)* without sloppy
coding relying on stacks(or, for that matter, C, a language designed as a 'portable' single-pass
compiler for two reasons 1) because compiling a job on a PDP-7 multi-pass device meant 'ok, let's
start it up and break for lunch, then see if we had any errors) and mainframes were run, in part, by
bean counters, who gave you so many 'chocolate' dollars in time to get your work done) and move
back to writing all programs large and small in a 'smart' Assembler, yep in assembly language,** that
would allow the construction or use of repeatedly-used optimized structures as "pseudo ops"***
Which naturally brings up the question of why, guy, didn't you write all your sisinternals to run
under 64 bit extensions?
wtp
***Of course, that was in the days before microcode and the need to build 1 circuit per class of
instructions, The stunningly simple code for DEC's 12-bit desktop machines fit on a 3x5 card, the
absolutely awesome code for the PDP-10 room-filling "big iron" fit on an 8.5x11" sheet. Remember
the study on VAXen and PDP-11s that produced RISC architecture? A lot of x86 code might also
prove slow and redundant if given the same test, cutting down 3 vol.s of code manuals to , at most, 1.
(wtp's opinion, anyway) This might make for a physically larger Windows OS that ran fast enough to
reduce CPU speed to MHz again - not 4-core hyperthreaded 3 GHz.+.And the assembled code might
be way smaller than anything the most efficient C (+,++,# or.net) could produce.
http://blogs.technet.com/markrussinovich/archive/2009/03/26/3211216.aspx 20/3/2010
Mark's Blog : Pushing the Limits of Windows: Paged and Nonpaged Pool Page 16 of 22
When I install Windows (any version) on any of my machines, a quick look at the Task Manager
shows me that a significant amount of memory is being paged.
but when I install Ubuntu on that same hardware, the page drive is zero
@Clovis It's disabled because the Protected Media Path (PMP) could be theoretically subverted by
using the debugger APIs (which allow you to do things like patch the kernel from user-mode). When
debugging PMP components, there's a special internal build which keeps the components running but
allows debugging (which is internal to Microsoft and their DRM partners) -- this isn't something a
user can do.
But given that how does, Task-Manager define a per process count of Non-Paged-Pool memory
usage?
So what do you if you find more then 1 driver matching symbol string? How do I identify which one
is actually causing this?
http://blogs.technet.com/markrussinovich/archive/2009/03/26/3211216.aspx 20/3/2010
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You can use driver verifier to track pool usage by a driver. See [http://msdn.microsoft.com/en-
us/library/ms792856.aspx] for more information
Great article. I have a handle leak that accumulates in explorer.exe on my 4GB WinXP sp3 laptop.
This occurs multiple times per week and is happening as I type this.
PoolMon shows:
Total Handles 1,471,236 which of course means Windows is beginning to act up.
The techniques so far have not led me to tell what is leaking the handles. The Even tag I believes it is
unknown.
Sure enough, the problem which I mentioned in my previous post has returned. This time I used
poolmon to track the culprit. It turned out to be a faulty version of the Microsoft MPIO driver (version
1.21 leaks nonpaged pool memory -> http://support.microsoft.com/kb/961640). This issue was
happening on one (Windows Server 2003 x86) cluster node, while the other cluster node did not
exhibit any problems. The other cluster node turned out to be using a different version of the MPIO
driver which didn't have the memory leak bug.
Symantec Antivirus software is one of the software which i have seen allocating humungous amount
of paged pool (almost ~70MB). it's surprising how they got away with this so far given the huge instll
base (both retail and corporate) they have.
For a deveoper like me, I rather liked the creativity and ingenuity of the idea in using pure Win32 and
C++ to create Terabyte sized arrays on Win32 machines (without tweaking anything that too):
http://blogs.msdn.com/gpalem/archive/2008/06/05/huge-arrays-with-file-mapping.aspx
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Thats what I call real pushing of limits. Whoever did it, I found it quite inspiring. Way to go Boys.
-AMiCo
NationalSemiConductors.
Easier than installing the DDK just to get poolmon is to install the support tools for your OS. For XP
SP2 it's available at http://www.microsoft.com/downloads/details.aspx?FamilyId=49AE8576-9BB9-
4126-9761-BA8011FABF38
Nice job. By far the best, most comprehensive guide on the subject.
hi
i am running a windows 2008 64 bit server with 10gb of ram and exchange 2007 sp1.
Paged pool memory on server uk-mailbox is over the error threshold of 220 MB. Current value: 234
MB.
The maximum non-paged pool memory on server uk-mailbox is over the warning threshold of 100
MB. This may cause system instability. Current value: 110 MB.
but having ran the process explorer tool it shows that it is nowhere near the limit of 128gb for 64bit
2008 server systems
i also wanted to look at poolmon to see if any of the applications are leaking but i cannot see that
poolmon is supported on windows 2008 64 bit server. is there a version for this OS?
and should i be worried about the paged and non-paged pool memory warning?
there are no event id's in the system log and the server seems to be running fine. no crashes (yet)
Mark,
http://blogs.technet.com/markrussinovich/archive/2009/03/26/3211216.aspx 20/3/2010
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How about the other important resources (eg System PTE's, Session View Space, Sesion Paged Pool,
Desktop Heap), it would be great if you can discuss these as well!
Someone at microsoft needs to code up a utility that automatically does the steps outlined in the
tracing pool leaks section of this article, and returns the offending leaky driver/system file. People
could then run the tool if they've been getting "insufficient system resources" errors, and that would
help them fix their problem. Optionally they could upload the results to microsoft and microsoft could
pass along such results to the software vendor in question or post advisories about those software
products.
Hi,
1. Is it poosible to increase the Non Paged pool memory limit beyond 75% of RAM on Windows
Server 2008 ?
Thanks,
Lanruzehh
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I have been trying to find the reason for a non paged pool leak on a windows server 2003 for quite
some time now without much success. This happens randomly sometimes twice in a day. Here is the
output from poolman when the non paged pool consumption was high. Is it possible to find from this
output, the possible cause of the leak.
Irp Nonp 15114034 (3654) 14980131 (3578) 133903 62270528 ( 33776) 465
Mdl Nonp 578590 ( 286) 307149 ( 293) 271441 34807680 ( 80) 128
MFE0 Nonp 210464239 (3115) 210434889 (3080) 29350 7450848 ( 3568) 253
File Nonp 13742294 ( 368) 13734330 ( 358) 7964 1213584 ( 1536) 152
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AfdC Nonp 149183 ( 30) 146111 ( 28) 3072 491520 ( 320) 160
AfdE Nonp 148107 ( 30) 147506 ( 28) 601 168280 ( 560) 280
MmCa Nonp 1262482 ( 11) 1261431 ( 10) 1051 107792 ( 112) 102
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http://blogs.technet.com/markrussinovich/archive/2009/03/26/3211216.aspx 20/3/2010