Rakesh Kumar Sharma

(Email: india.rakesh@gmail.com)
(Mobile: +91-9958993330)

SUMMARY
 Working with Mercer India Pvt. Ltd. (Gurgaon) as Sr. Software Engineer since
March 2009.
 Total work experience is of 5+ Years.
 Experience in report development, integration services, dash boarding using SQL
Server 2008, Crystal Reports, Oracle, MySQL, MS Access and Crystal Xcelsius.
 Good analytical and problem solving skills and
 Good communication and interpersonal skills.

WORK EXPERIENCE

Organization Mercer India Pvt. Ltd. Gurgoan

Period March 2009 – Till Date
Designation Sr. Software Engineer

Organization NaviSite India Pvt. Ltd. Gurgoan

Period October 2007 – March 2009
Designation Engineer

Organization HyperQuality India Pvt. Ltd. Gurgaon

Period October 2006 – September 2007
Designation Software Engineer – Database

Organization Algorithm Infosoft Pvt. Ltd, NOIDA.

Period September 2005 – September 2006
Designation Software Developer

PROJECT UNDERTAKEN
 Unit Pricing
Location Mercer India Pvt. Ltd.
Technical Windows XP Professional, SSRS, SSIS, Oracle
Environment
Modules Report and Package Development
Responsibilities Development of Reports and automation in SSIS
Project Description Mercer is currently a leading Human Resource Consulting
company. They are managing different benefit plans for the
employees of multiple clients. Our reporting department helps
with required report development and managing them.
Project Duration Working from Dec 2010

 Middleware Monitoring
Location Mercer India Pvt. Ltd.
Technical Windows XP Professional, Visual Studio 2005, C#, Oracle
Environment
Modules Portals for monitoring of Servers Rule worker, IIS, COM
Components, Databases, etc
Responsibilities Development of WebPages
Project Description This project was to develop a web portal to monitor the
performance of different servers used for hosting of different
websites
Project Duration February 2010 to November 2010 (10 Months)

 Tractus Benefit Implementation

Location Mercer India Pvt. Ltd.
 Technical Windows XP Professional, Crystal Reports, MS Access
Environment
Modules Report development
Responsibilities Development of reports on provided requirement document
Project Description Developed various report in Crystal Reports on requirement
provided from onshore team
Project Duration Worked till February 2010 from date of joining

 ISS
Location Mercer India Pvt. Ltd.
Technical Windows XP Professional, MS Access, MS Excel, VBA
Environment
Modules Defined Benefits, Defined Contributions, Health and Benefits, etc
Responsibilities Mentoring on MS Access / MS Excel VBA
Project Description Mercer is currently a leading Human Resource Consulting
company. They are managing different benefit plans for the
employees of multiple clients. Our VBA team provided support to
onshore team for different applications
Project Duration Worked till November 2010 from date of joining

 NaviWeb [NaviSite Corporate Intranet Reporting]

Location NaviSite India Pvt. Ltd.
Technical Windows XP Professional, Crystal Reports 10, Oracle 9i.
Environment
Modules Report Development.
Responsibilities Development of Reports and scheduling them to Crystal
Enterprise Server.
Project Description The NaviWeb is the NaviSite Corporate Intranet Web Site used to
manage all the customers. This website helps to manage
financial, managerial, functional areas.
Project Duration Working from date of joining.
 Remedy Reporting
Location NaviSite India Pvt. Ltd.
Technical Windows XP Professional, Crystal Reports 10, Oracle 9i.
Environment
Modules Report Development.
Responsibilities Development of Reports and scheduling them to InfoServer.
Project Description Developing the report on Remedy Ticket Management Systems.
Project Duration Working from date of joining.

 HyperView 2.5
Location HyperQuality India Pvt. Ltd.
Technical Windows 2000 Professional, SSRS, SSIS, SQL Server 2005,
Environment Microsoft Visual Studio 2.0.
Modules Report development and Data Modeling.
Responsibilities Development of Reports and help to writing ETLs
Team Size The number of team members in INDIA is 6 working with US
team. Total around 11 persons.
Project Description The HyperView 2.5 is sequel of HyperView 2.0. It is developed to
evaluate the calls done by several Call Centers. HyperView
generates the report on the performance of Calls like Comments
Report, Zero Tolerance Report, Data File Report etc.
Project Duration Working from last 6 months.
 HyperView 2.0
Location HyperQuality India Pvt. Ltd.
Technical Windows 2000 Professional, iReports, MySQL. Java.
Environment
Modules Report development
Duration Till date from date of joining
Responsibilities Development of Reports.
 Team Size 8 persons
Project Description HyperView 2.0 is an application that is developed using Java,
iReports, MySQL. It is developed to evaluate the calls done by
several Call Centers. HyperView provides the interface to listen
the prerecorded calls and a Questionnaire to fill the answers
regarding the quality of calls. Further in client console HV2.0
generates the report on the performance of Calls like Comments
Report, Zero Tolerance Report, Data File Report etc.
 School Organizer 2.0
Location Algorithm Infosoft Pvt Ltd, Noida
Technical Windows 2000 Professional, Visual Basic 6.0, Crystal Reports 8.5
Environment and MS SQL Server
Modules Registration, Examination, Timetable, MIS, Fee, Library,
Certificate and Reports
Duration 13 months
Responsibilities Developed the reports and application for Library module and
Examination.
Requirement gathering and implementation for the enhancement
and customization of various modules
Client-side implementation.
Team Size 6 Persons
Project Description School Organizer 2.0 is the complete package that provides the
environment to manage a school. In School Organizer, there are
several modules like Student Admin, Office Admin, Fee, Library,
Examination, Timetable etc. All modules provide the well designed
reports to see the data in several views.

TECHNICAL SKILL
 Operating Systems – Windows 9x, 2000 Professional, XP
 Reporting Tool – Crystal Reports, SSRS, iReports, Crystal Xelsius
 Integration Tool - SSIS
 Languages – C#, Visual Basic
 Web Designing Tool – HTML, MS FrontPage
 Project Management – MS Visio
 Ticketing tools – Jira, Remedy, Connect
 Databases – Oracle, MySQL, SQL Server 2005, MS Access, XML

ACADEMIC QUALIFICATIONS

Qualification Institute/Board/University Acad. Year Percentage

M.C.A. Institute of Engineering & Technology, Dr. 2002-2005 74.58
Ram Manohar Lohia Avadh University,
Faizabad
B.C.A. School of Business Studies, Ch. Charan 1999-2002 72.4
Singh University, Meerut

RECOGNITIONS
 Nominated for “Employee of the Month” at HyperQuality India Pvt. Ltd.
 Awarded with “Impromptu Award” for outstanding performance at NaviSite
India Pvt. Ltd.
 Awarded with “Spot Award – Gold” for outstanding performance at Mercer
India Pvt. Ltd.
 Awarded with “Star of the Month” twice for outstanding performance at
Mercer India Pvt. Ltd.
PERSONAL DETAILS
Name Rakesh Kr. Sharma
Date of birth August 31st, 1982
Address Flat No 6 (First Floor); Sector 18B; Dwarka – New Delhi 75
Telephone Number +91-9958993330
Passport Number F 5978156
E-mail india.rakesh@gmail.com

REFERENCES
 References available on request.

Date:
Place: New Delhi (Rakesh Kumar Sharma)