Sun Budget Roaming Text FAQs

1. What is Budget Roaming Text?

Budget Roaming Text is a menu based roaming text alternative. It allows Sun
roaming subscribers to text to the Philippines (any Philippine number) for only
Php 5/text. Sun subscribers using Budget Roaming Text menu can also check
their balance for free, forward messages, and even reload. This service is
available to Sun Prepaid and Postpaid subscribers.

2. What are the benefits of Budget SMS Roaming?

• Sun roaming subscribers can now text the Philippines for only Php 5/text.
This is 80% cheaper than regular Sun roaming text.
• You can check your balance for FREE!
• You can see your sent items and even forward them.

3. What are the rates?

• Each successful roaming text is only Php 5/per message. Failed attempts are
not charged.
• Balance Inquiry is Free.
• Forwarding messages is also Php 5/text.

4. What are the possible failed attempts?

• Due to Time Out – The Budget SMS roaming menu is only active for 60
seconds. Responses lasting more than 60 seconds will display an error
message.
• Due to Insufficient Balance – User must have at least Php 5 load.
5. How do I send a text via Budget Roaming Text?

Welcome to Sun Enter 11-digit mobile Enter message then

Budget Roaming Text! number then press press Send.
*111# 1. Send SMS
Send
2. Sent Items
3. Balance
Inquiry 0 : Back
4. Reload 0 : Back
Answer Exit
Answer Exit
Call Cancel Answer
Exit

Message has been

successfully sent to
09228334587! Thank you
for using Sun Budge
Roaming Text!

0 : Back Exit

6. How do I check my sent messages and forward messages? If option 1(forward)

is chosen

Welcome to Sun Budget Enter number then

Original Message
Roaming Text! Sent Items press Send/ DIal
shown
1. +639227006000
here
1. Send SMS 2. +639228228000 0: back
1: Forward
2. Sent Items 3. +639227006000
2: Delete
3. Balance Inquiry 4. +639228491000
0: Back
4. Reload 5. +639228228000
… Answer Exit
Answer Exit
nswer Exit Answer Exit

Message has been

successfully sent to
09228334587! Thank you
for using Sun Budge
Roaming Text!

00: Main Menu

0:back Exit
7. How do I check my balance?

The subscriber can check his account balance by accessing the Main Menu
(*111#) and choosing the (3) “Balance Inquiry” option.

SMS Notification: “Your account balance as of mm/dd/yyyy, hh:mm is PhP XXX.XX. Please
consume your credits before <date of expiration>.”

8. How do I Reload?

Load via Physical Call Cards – physical call cards can be loaded into the prepaid
roamers’ account in via the Main Menu by dialing *111# and choosing (4) Reload option.
Upon selecting option (4) Reload in the Main Menu, the subscriber will be asked to enter
the call card number + the pin. He will receive a USSD notification:
USSD Notification: “You have successfully loaded <amount>. Your account balance is
<total balance>. Please consume your credits before <date of expiration>.”

9. In what format do I enter the recipient’s number?

You must enter the 11-digit number starting with “0922, 0923, 0917, etc…” It is
Just like texting locally. You should not type the number in international format.
e.g. “+63”

10. Can I get the number of the person I’m texting via Phone Book Menu?

No, manual typing of the person’s mobile number is recommended.

11. Can I text a non-Sun subscriber?

Yes, as long as it is a Philippine mobile number.

12. Can both Prepaid and Postpaid subscribers use this service?

It is available to all Prepaid and Postpaid roaming subscribers.

13. Can I use Budget SMS Roaming anywhere?

• For Postpaid subs, the service is available to over 100 countries and 280
operators worldwide.

• For Prepaid subs, the service is initially available in China, Hong Kong,
Malaysia, Singapore, and Macao only.