What ever be the challenge your organization is facing in IT, we use our business and technical experts to help

you take right “Path” by transforming information into business value. We empower people and
organizations to gain competitive advantage by creating powerful interactive relationships.

Facilitating the expansion and integration of the new e-Digital economy as well as influencing it. Going beyond
the obvious or immediate solutions but leveraging our knowledge and experience to assist organizations
embrace change and growth. Conceiving and implementing dynamic and interactive solutions that add value,
help foster simple and dedicated relationships between our clients and their customers.

An ISO 9001:2008 certified Information Solutions & Services Company with about two decades of experience
in serving customers in India, Asia Pacific and U.S. Some of the world class organizations are being served in
Financial, Manufacturing, Insurance services and Government verticals. We offer a complete stack of services
Consulting, Data Analytics, IT Services, IT Managed Services and System Integration.

Our solutions are built using tools and technologies from best of industry in Oracle, Microsoft and Java
Spectrum.

We also offer specialized services and solutions in Application Performance Management, Business Intelligence,
Agile Application Development, SLA Driven Database & Application Management, ERP & CRM Solutions, High
Availability Solutions, License optimization & Fulfillment and Technology Trainings.

Membership in the Oracle Gold Partner enables partners to

increase their understanding on oracle technologies,
develop technical expertise and increases their revenue in
market share, OPM benefit includes training, support,
marketing services and resources to customers of the
partners.

www.oraclegoldpartner.com

Path is Oracle India Private Limited’s Education Partner for

conducting Oracle Workforce Development Program
 (WDP).

Path conducts WDP courses using Oracle software,

curriculum and courseware - designed and developed by
Oracle University. WDP training prepares participants for
Oracle certification exam. With the widely acclaimed
credential of Oracle certification, WDP participants are
readied for a variety of entry-level Oracle job-roles as well
as career advancement.

www.oracleeducation.com

Microsoft® Silver Certified Partners are independent

companies that can provide you with a high levels of technical
expertise, strategic thinking and hands-on skills.

Microsoft Certified Partners encompass a broad range of

expertise and vendor affiliations and their real world
perspective can help you prioritize and effectively deliver your
technology solutions.

https://partner.microsoft.com

QlikTech is the business answers company. Its flagship product,

QlikView, enables organizations of all sizes to unlock the value
of their data to make better decisions that improve business
results. Unlike traditional BI solutions, QlikView delivers
immediate value with payback measured in days or weeks
rather than months, years, or not at all. Through QlikView’s
disruptive, in-memory associative approach, business users
have experienced unprecedented success and satisfaction.

QlikTech is the only company in this market that offers a 30-

day money-back guarantee. QlikTech grew by 50% in 2008 and
has more than 10,500 customers in 92 countries and over 700
partners worldwide
 CONSULTING

We provide both Business and Technology Consulting services. Our Business

Consulting practice offers solutions to both Greenfield projects and organizations
coping with the constraints imposed by existing systems deployed by them. These
customers consult us for enterprise process optimization, business process re-
engineering, product selection, and technology finalization, either at inception or
during the business life cycle, as the need arises. We take a holistic approach to
devise processes that promote business effectiveness and efficiency while striving
for innovation, flexibility, and integration with technology. We aim to make process
orientation a strategic tool and a core competence of the organization. We help
companies reconsider their processes in order to maximize customer value. We help
them determine the IT strategy best suited to attaining their goals.

We have a dedicated Technical Architecture Group (TAG) that designs new

applications and conducts a review of the architecture of existing systems and
applications. We analyze the structure and behaviour of the technology
infrastructure of an enterprise, solution, or system and address issues such as
performance, resilience, scalability and availability.

DATA ANALYTICS

In today's competitive business scenario, organizations ability to enhance

operational efficiency and sustain customer loyalty by prompt and well-informed
decision-making is imperative for survival and growth. Data Analytics supports all
decision-making tasks by collecting and collaborating facts and figures from
multiple sources into instructive reports. Intelligent use of available data increases
the competitive advantage of a business, but access to such information and
analysis remains a big challenge.
We help customers overcome such challenges, by designing and deploying business
systems that are intelligent and flexible enough to provide information on demand.
We specialize in Business Intelligence (BI) based Data Analytics. We provide end-to-
end BI solutions to enable our customers to make best use of information and
ensure leadership in the marketplace.

Our activities include strategic measurement and analysis involving query and
reporting, decision support systems and data mining; technology enabled data
warehouse design and development; custom development, maintenance and
support, reengineering and ETL design; and data management involving data
migration, conversion, enhancements, and cleansing.

IT SERVICES

We provide a unique range of comprehensive, fully integrated, sector-specific IT

services encompassing standard enterprise solutions, bespoke application
development, independent validations and testing, and learning services. Our
alliances with technology leaders including Oracle and Microsoft ensure that their
expertise in a wide range of market segments can be better integrated in the
customers' business processes and IT landscapes.

To know more click on the following service offerings

Enterprise Solutions

Application Development

Independent Verification & Testing

Learning Services
IT MANAGED SERVICES

Over the last decade, the globe has witnessed rapid technological change resulting in amazing changes in
the way organizations function, often throwing up a whole new set of challenges. Many organizations do
not prefer to utilize their time and resources to manage technology infrastructure and applications on
which they rely for core functions and operations.

This is where we step in as a trusted partner to manage customers' IT infrastructure and applications,
comprehensively and transparently. Third party designed and developed systems and applications can be
outsourced to Path for support and maintenance. We have a time-tested, full-featured, and flexible IT
management engagement model for efficient resource utilization and service improvement, which is
managed by our team as per service window defined by the customer, with a commitment to meet a pre-
agreed Service Level Agreement (SLA). Customers benefit as they save time and gain access to
information in order to focus on aligning IT efficiency efforts with the strategic goals of the business.

To know more click on the following service offerings

 Application Support

 Infrastructure Management

SYSTEM INTEGRATION

System Integration Services

We offer integration solutions covering the entire range: from a small office to an enterprise-wide
system. We provide integration services on standard products available in the market place. Our
service offerings include information security implementation; messaging, workflow and
collaboration solutions; data and mail archival solutions, infrastructure solutions such as high
availability and business continuity, re-engineering and integration of legacy systems. Path also
enables fulfillment of standard software licenses from global vendors.

Our Service Offerings

 Workflow and collaboration solutions

 Disaster recovery and BCP solutions
 Virtualization
 Enterprise application integration
 Re-engineering and integration of legacy systems
 Software resale
  Information Security

 Vulnerability audits
 Policy preparation

 Implementation

CRM

Path has unveiled two new vertical applications for the Insurance sector that extend
their CRM capability beyond the Web, call centre and e-mail into point of sale (POS)
as vCollect and vSell. A pair of comprehensive solution spanning all customer-facing
departments of any BFSI organization. Both the new systems enable callers to
approach customers with specific details about their products, their history and
make Personalized reminders to them.

Both the products span all areas of customer-facing operations, offering a unified
customer view, encouraging collaboration & ultimately fostering successful &
profitable customer interactions.

At the heart of the modular solution is the customer engine component. This
collects data from all channels, agents and scores customers, then presents real-
time information that are appropriate to the individual.

Both the products are completely customizable solutions and can also be tightly
integrated with other critical business systems. The result: revenue-enhancing
benefits ranging from higher sales productivity to increased customer satisfaction
immediately.

SINGLE SIGN-ON

What is Single Sign-on (“SSO”)?

SSO is a centralized security service where a single “master key” is used to access
all systems to which one is authorized. SSO is achieved by users having a single
user id and password there by eliminating the need for users to remember multiple
passwords.

Single Sign-on (“SSO”) has been the holy grail of trusted access and authentication
strategies within the distributed enterprise environment for nearly a decade.

SSO has emerged as a key initiative as CIO's recognize that SSO could reduce their
company’s IT budget by reducing their security program’s Total Cost of Ownership
(“TCO”). In fact, gartner estimates the price of managing user passwords carries a
monthly operational cost of $32 alone. According to the research firm IDC, SSO is
fueling the growth of the Access, Authentication & Authorization (“3A’s”) market
from the tune of $3.6 billion in 2001 to an estimated $7.6 billion in 2004.

Providing users with a single identity common to every system can yield significant
economies of scale and dramatically improve an organization’s security posture.

Our Offering

vAccess

INTRANET PORTAL

A portal is a web-based tool that allows users to create a customized site that
dynamically pulls in Internet activities and desired content into a single page. By
providing a contextual framework for information, portals can bring S&T and
organizational "knowledge" to the desktop.

Our Offering

vPortal

SmartQ
Waiting in queues is something we encounter very often at Banks, Travel Reservation Counters, Bill Payments
Centers, Hospitals OPD's, Tax Collection Centers, Post Offices, Government Departments and various other
Customer Care Centers.

Most of time the customers here get confused as to which counter to approach for their requirement, frustrated
by standing in line waiting for their turn and even annoyed by looking at the other queue disappearing faster
probably because the next counter staff is more efficient.

On the other hand some challenges faced by the management and service teams due to large volumes of
customers are:

 Presentation of services in customer friendly manner

 Organizing customers in queues and allocating them across service counters
 Insuring transparency in handling customers
 Performance assessment of serving officers/agents

 Ensure hassle free customer experience

SmartQ is a Service Optimization Solution targeted for the service industry for better managing customer
queues and tracking workforce productivity. It addresses the above mentioned concerns of customers and
management. It aims to enhance service quality by automating two critical processes of services business
namely:

1) Customer Flow Management - by automated queue-token management (without making customers stand in
line) and optimizing wait time.

2) Workforce Optimization – through workforce and workload management involving productivity tracking,
defining service levels, workload forecasting and planning workforce deployment.

It can be deployed at any Business-to-Consumer (B2C) or Government-to-Public (G2P) enterprise with

multiple branches/service centers to track and manage customer flow at each counter at various locations
through its dynamic dashboard that continuously displays real-time floor status. The supervisor gets the view
of total number of customers registered for services, number of customers already serviced, customers waiting
at any given point of time and also turnaround times for each service. This enables prompt decision making to
increase or decrease the total number of service counters to achieve optimum load balancing.

SmartQ also offers built-in analytical capabilities to create various MIS reports that can be used for measuring
workforce productivity, quality of services being delivered and analyzing service/branch wise customer flow
trends.