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PROFESSIONAL SUMMARY

Multiple networking certifications and MCSE from UC Irvine and a MSCS from Europ
e
LAN / WAN Experience, Remote / On-site Support, Windows 2000 - 2003 / 2008 / XP
/ Vista
Courteous attitude – Good listener – Fast learner – Great team player
Extremely efficient – Highly organized – Great attention to detail and follow-up
Excellent communication, analytical, research, troubleshooting, documentation an
d planning skills
EDUCATION / TRAINING
• CommVault Galaxy/Simpana Backup - Fremont Bank Data Center, Santa Ana, 2008
• Microsoft Business Desktop Deployment Accelerator - Microsoft, Pasadena, 2006
• TCP / IP Network Design - University of California, Irvine, 2004
• IBM DB2 Server / Client and SQL Gupta - Glory USA, Cypress, 2002
• Applied Internet Security - University of California, Irvine, 2001
• Integration of Voice and Data Networks - University of California, Irvine, 2000
• Project Management - Volt West Coast HQ, Orange, 1999
• MCSE - University of California, Irvine, 1996
• Master's in Computer Sciences 4 GPA - University of Bucharest, Romania, 1976
• Bachelor's in Electronics Engineering 3.82 GPA - University of Bucharest, Romani
a, 1975
• 4th Award at Romanian Mathematical Olympiad - University of Bucharest, Romania,
1971
• Fluent in English, French and Romanian ; basic knowledge Italian and Russian
PROFESSIONAL EXPERIENCE

11/08 – 01/09 BANK OF FREMONT DATA CENTER, Santa Ana, California
Systems Administrator and Data Center Backup Specialist (Contract)
Windows 2000 / 2003 / 2008 / XP / Vista environment, Dell PowerEdge Servers, Dat
a Center operations, CommVault Galaxy / Simpana Backup system operations, 200 ta
pes Vault systems, prepared daily backup tapes for Iron Mountain pickup and solv
ed issues regarding daily backups.

01/05 – 08/08 LANDAMERICA FINANCIAL GROUP, Irvine, California


Systems Administrator, Help Desk Analyst and Project Manager (Employee)
Windows 2000/ 2003/ 2008/ XP/ Vista, team member supporting on-call 24x7 over 11
,000 users and 1,400 Servers (Dell, HP and IBM). Responsibilities included suppo
rt of : Active Directory, Terminal Servers, VMware ESX 2.5, SQL 2000 Servers, Ci
trix Client, PGP, PKI, IIS, RAID, VPN, Data Center operations, Office 2003 / 200
7, MS Project, Visio, Adobe, Avaya phones, Velocity security, DIVAR surveillance
, Symantec Ghost and Anti-Virus, group security policies, Dell Open Manager, MOM
, network printers-copiers-scanners, Veritas backup system, Video conferencing,
Wireless access points, Blackberries and PDAs. Built over 100 Servers. Provided
Help Desk support on-site, in field and by remote using Clientele and FootPrints
ticketing systems. Wrote procedures and scripts. Trained technicians. Team memb
er in multiple projects like: large scale hardware/ software upgrades, large sca
le hardware/ software deployments, multiple Servers concentrations, Data Center
relocations, office/ department relocations, large scale HW / SW inventory, Disa
ster Recovery plans, SOX audits and documentation updates using SharePoint.

10/00 – 10/04 GLORY USA HQ, Cypress, California


Systems Administrator, Help Desk Analyst, Loomis Fargo Project Manager (Employee
)
Responsible for Windows 2000 and NT4.0 network build, administration, optimizati
on and troubleshooting. Team member supporting nation wide over 5,000 users and
900 Servers (Compaq, Dell PowerEdge, HP Proliant, and IBM). Supported Windows 2
000, Active Directory, IIS, RAID, VPN, IBM DB2 Server / Client, SQL Gupta, Norto
n AntiVirus, group security policies, ARCserve and Veritas backup. Built over 20
0 Servers. Additionally provided Help Desk user support on site and by remote us
ing Remedy and Great Plains ticketing systems. Field service. Responsible for wr
iting many process documentation and procedures. Trained and supervised technici
ans. Team member in multiple projects like: large scale hardware / software upgr
ades and large scale hardware / software deployments.

03/99 – 08/00 VOLT INFORMATION SCIENCES HQ, Orange, California


Systems Administrator, Help Desk Analyst and Project Lead (Contract)
Responsible for NT4 network administration, optimization, and troubleshooting. A
cted as Lead for special projects including: Object Fax, Faxcom for Exchange and
various Mail Servers. Was the main resource for critical emergencies: data reco
very, RAID, anti virus issues and various custom applications. Supported the net
work environment, Data Center operations including over 1,500 Servers and over 1
0,000 users, daily Veritas backups, McAfee anti-virus, security issues, Y2K comp
liance, on site user support. Environment included: NT4 Servers, Workstations, N
etwork Printers, Citrix, HP OpenView, and Seagate Backup. Trained technicians. T
eam member and lead coordinator in various projects like: large scale hardware a
nd software deployments and upgrades, Data Center duplication and Y2K.

07/98 – 03/99 DATA DESIGN CORPORATION, Huntington Beach, California


Systems Administrator and Help Desk Analyst (Contract)
Responsible for NT4.0 network administration and troubleshooting. Installed and
configured NT4.0 Servers, web Servers, workstations, and network printers. Suppo
rted Exchange 4, IIS 4, DHCP, firewalls, and implemented security. Installed and
customized various programs including: Microsoft Office, Outlook, Norton AntiVi
rus 4, and Veritas backup. Supported over 300 remote users by phone and field se
rvice. On-site user support and training.

01/98 – 06/98 FRESNO COUNTY, Fresno, California


Systems Administrator and Help Desk Analyst (Contract)
Provided network administration and hardware/software support for Sheriff Depart
ment facilities in the Valley area. Responsible for various LAN / WAN environmen
ts. Installed, upgraded and troubleshot Servers, workstations and network printe
rs. Responsibilities included providing Help Desk support using Heat ticketing s
ystem as well as providing heavy on-site field service for 160 servers and 900 u
ser network environment. Supported Windows NT4.0 / 3.5.1 / 95 / Workgroups, Citr
ix Metaframe, DOS, TCP/IP, IPX/SPX, WINS, DHCP, DNS, Banyan-Vines, SMS, SMTP, Lo
tus Notes 5.0, MS Mail, MS Exchange 4.0, Internet Information Server, Proxy Serv
er, Internet Explorer 4.0, Netscape 4.0, MS Office 95/97 PRO, Outlook, Norton To
ols and Veritas backup.
02/97 – 12/97 PRUDENTIAL HQ, Irvine, California
Systems Administrator and Help Desk Analyst (Contract)
Responsible for supporting NT4.0 in a 700 Server LAN / WAN environment serving o
ver 10,000 users. Responsibilities included Data Center operations, installation
, customization, upgrade and repair of servers, workstations, laptops, and netwo
rk printers and provided Help Desk support using Clientele. Additionally support
ed the following environment: AS400 Terminal Emulation Software, Citrix, MS Offi
ce 97 Pro, Lotus Notes 4.5, Goldmine, and various Real Estate programs ( APEX, C
CS, EIS, OR, PRS, PROFSWAN, RelayGold, and VMS).

06/95 – 02/97 PRINTER CONNECTION, Anaheim, California


Systems Administrator and Desktop Analyst (Employee)
Tested, upgraded, repaired Servers, workstations, laptops, and printers. Support
ed both IBM based PCs and MacIntosh systems. Provided various laser and dot matr
ix printer diagnosis and upgrades. Provided phone and on-site customer support a
nd training. Responsible for hardware / software troubleshooting, and configurat
ion of Windows for Workgroups/ 3.5.1/ NT 4.0/ 95. Also supported Microsoft Excha
nge, MS Office 95 Pro and various other software.

07/94 – 05/95 ADVANCED DATA SYSTEMS, Irvine, California


Systems Administrator and Desktop Analyst (Employee)
Responsible for PC testing, upgrades and repair of IBM PC and MacIntosh various
hardware. Provided network installations and troubleshooting, laser printer diag
nostics, repairs and upgrades. Provided customer training on various software. S
upported Windows/ NT/ 3.5.1/ Windows for Workgroups, Novell Lite and LANSMART. H
ardware and software phone support. Field service support. Supervised and traine
d technicians.

11/91 – 07/94 METRO COMPUTER SYSTEMS, Santa Ana, California


Computer Specialist (Employee)
Responsible for PC setup, test, installation and repair of IBM PC and MacIntosh
systems. Provided laser and dot matrix printer maintenance and repair down to c
omponent level. Provided network installation and troubleshooting, systems insta
llation and customization on Windows for Workgroups and Novell based networks. R
esponsible for hardware/software phone support, user training and field service
support.

06/89 – 09/91 DIGITECH COMPUTER SERVICE, Bucharest, Romania


Systems Engineer and Project Manager (Employee)
Supporting Mainframes, Microcomputers and PC Systems - installation, customizati
on, test and repair down to component level using blue prints and scope. Respons
ible for technicians and Engineers training courses on IBM-PC, MS-DOS and Window
s. Data Center operations. Phone support, field service and customer training. H
eavy programming in FORTRAN and Machine Language. Light programming in COBOL, C
and dBase.

09/76 – 05/89 COMPUTER MANUFACTURING PLANT, Bucharest, Romania


Computer Engineer (Employee)
Responsible for test/ repair/ design changes on Mainframes, Microcomputers and P
Cs. System integration/ testing/ customization. Mainframes, Microcomputers and P
C Systems installation, customization, test and repair down to component level u
sing blue prints and scope. Supervised and trained technicians. Data Center supp
ort and management. Phone support. Field service. Customer support and training.

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