Where to contact for what

INFORMATION ON SUPPORT SERVICES

MCA-29572208

WHERE TO CONTACT FOR WHAT

S.
STUDENTS QUERIES WHOM TO CONTACT?
NO.
Public Information Unit
IGNOU, Maidan Garhi
New Delhi-110068
Pre-Admission Enquiry regarding
1. Tel: 29532321
various Courses of IGNOU
Fax: 29536588
Ext: 2504/2508/ 2515
Email: rmohan@ignou.ac.in
Identity Card, Fee Receipt, Bonafide
2. Certificate Concerned Regional Centre

Director
Material Production & Distribution Division
IGNOU, Maidan Garhi
Non-receipt of Study Material and New Delhi-110068
3.
Assignments Tel: 29533858
Fax: 29535083
Ext: 2001/2008/2013
Email: mpdd@ignou.ac.in
Deputy Registrar (Exam II)
SR&E Division, IGNOU
Examination, Date-sheet, Result – Maidan Garhi, New Delhi - 110068
4. rechecking Tel: 29535828/2482
Grade Card, Provisional Certificate Fax: 29534429
Ext: 2218
Email: sre@ignou.ac.in
In case of BDP, Computer & Management Programmes:
Assistant Registrar (Exam II)
SR&E, IGNOU
Maidan Garhi, New Delhi - 110068
Change of
In case of all other Programmes
5. Course/Elective/Medium/Opting of
Assistant Registrar (Exam III)
leftover electives
SR&E, IGNOU
Maidan Garhi New Delhi - 110068
Tel: 29535828/2482 Fax: 29534429 Ext: 2218
Email: sre@ignou.ac.in
Concerned Regional Centre
6. Migration Certificate

Marketing Unit
EMPC IGNOU Maidan Garhi
7. Purchase of Audio/Video Tapes New Delhi - 110068
Tel: 29534299 Fax: 29533079 Ext: 358/360/328
Email: marketingempc@ignou.ac.in
Director of the School concerned
8. Academic Content

9. Student Support Services & Director

Student Grievances Student Service Centre
IGNOU, Maidan Garhi
New Delhi - 110068
Tel: 29533869-70, 29532950
 Fax: 29535714
Ext: 2514
Email: ssc@ignou.ac.in
Change in Elective/Course is permitted on payment of Rs.150/- for 4 credit
course and Rs.300/- for 8 credit course by a Demand Draft drawn in favour
of IGNOU payable at New Delhi .
The change is permitted only if the request alongwith the required payment
is received by 15th February in case of January Session and 16th August in
10. Change of Elective/Course
case of July Session.
The request for change of Elective/Course should be addressed to:
Registrar SR&E Division
IGNOU, Maidan Garhi
New Delhi - 110068
Change of Medium is permitted of Rs.100/- by a Demand Draft drawn in
favour of IGNOU payable at New Delhi .
The request should be sent by 15th February in case of admissions done for
January Session and 16th August in case of admissions done for July
Session.
The student is required to return the study material already received to
11. Change of Medium Deputy Director (MPDD) by registered post or in person along with the
request for change of Medium.
The request for change of medium should be addressed to:

SR&E Division
IGNOU, Maidan Garhi
New Delhi - 110068
Change of Programme from BA to BCom/BTS or BCom to BA/ BTS or BSc
to BA/BCom is permitted only in the first year of study on payment of
Rs.300/- by way of Demand Draft.
The request should be sent by 15th February in case of admissions done for
January Session and 16th August in case of admissions done for July
Session.
For change of Programme from BA/BCom to BTS the student will be
required to pay the difference of fee in addition to Rs.300/- stated above.
12. Change of Programme The student is required to return the study material already received by
Deputy Director (MPDD) by registered post or in person along with the
request for change of Programme.
No change is permitted from BA/BCom to BSc Programme or among any
other programmes.
The request for change of programme should be addressed to:
SR&E Division
IGNOU, Maidan Garhi
New Delhi - 110068
13. Correction of Address & Study There is a printed card for change/correction of address and change of
Centres/Change of Address & Study Study Centre which is dispatched along with the study material. In case
Centres there is any correction/change in the address it to SR&E Division, Maidan
Garhi, New Delhi - 110 068.
There are advised not to write letters to any other officer in the University in
this regard. Normally, it takes 4-6 weeks to effect the change. Therefore, the
learners are advised to make their own arrangements to redirect the mail to
the changed address during this period.
In case a change of Study Centre is desired, the learners are advised to fill
the Performa and address it to the Regional Centre concerned. Counselling
facilities are not available for all the Programmes at all the centres. As such,
learners are advised to make sure that counselling facilities are available for
the subject he/she has chosen, at the new centre opted for.
Request for change of Study Centres is normally granted subject to
availability of seat for the programme at the new centre asked for. Change of
Address and Study Centre is not permitted until admissions are finalized.
There is no provision of change of Programme Study Centre for PGDMCH
Programme in any Region. Even if one is in Central Government Service
 and is transferred, he/she will have to complete the PSC activities at the
allotted PSC. But the SDC allotment can be changed and nearest SDC
allotted.
Similarly, change of Study Centre is not permissible in programmes where
practical components are involved. For CIC/ BCA/MCA students of Delhi
Region, Study Centres will be allotted as per availability of seats
therefore Study Centre once allotted will be not changed.
A learner wants transfer from one region to another he/she has to write to
that effect to the Regional Centre from where he/she is seeking a transfer
marking copies to the Regional Centre where he/she would like to
transferred to. Further, he/she has to obtain a certificate from the
Coordinator of the Study Centre from where he/she is seeking transfer from
regarding the number of assignments submitted.
14. Change of Regional Centre
For change of Region in Computer Programmes, NoC is to be obtained from
the concerned Regional Centre where the learner wishes his/her transfer.
No transfer is permitted from other regions to Delhi for MCA/ BCA/CIC/BSc.
No transfer of Programme Study Centre is allowed for PGDMCH/
PGDHHM/BSc(N) Programme