LASHEA BENNETT, MBA

66 Lake of the Pines, East Stroudsburg, Pennsylvania 18301

646.596.0396
lasheabennett@hotmail.com

QUALIFICATIONS PROFILE
Highly motivated, dedicated, and tenacious professional offering broad-based exp
erience in areas of Sales Management, Finance, and Customer Service. Well-versed
in managing accounts and implementing effective strategies and plans to optimiz
e operational efficiency, increase sales, and improve staff performance. Possess
stellar reputation in leading and motivating sales teams to deliver the highest
quality products and services. Accustomed to establishing win-win relationships
by addressing customers’ diverse needs and providing utmost satisfaction. Recognize
d for keen eye for detail and effectiveness to multitask in a fast-paced, quota-
driven, and fiercely competitive environment.

CORE STRENGTHS
- Business Management and Operations
- Financial Analysis and Projections
- Sales Action Plans and Development
- Leadership, Training, and Team Building
- Outstanding Customer Service and Relations
- Merchandising / Marketing and Promotional Campaigns
- Quality Assurance and Regulatory Compliance
- Problem Resolution and Decision Making
- Unique Prospecting Techniques
- Time Management and Prioritization
- Superior Interpersonal and Negotiation Abilities
- Articulate Oral and Written Communication

EMPLOYMENT HISTORY
SALES REPRESENTATIVE ~ VERIZON WIRELESS, NEW YORK, NY 2004–PRESENT
Spearhead, mentor, and motivate sales team toward fulfillment of corporate goals
and objectives. Conduct sales forecasting and strategic planning to ensure the
sale and profitability of products while analyzing business developments and mon
itoring market trends. Build and cultivate long-term quality relationships with
customers to generate sales and new business opportunities.
Selected Contributions:
- Facilitated training to sales team to develop their competencies and ach
ieve maximum level of performance
- Stayed abreast with all current wireless products and services and maint
ained in-depth knowledge of company market promotional elements
LEAD COMMUNICATIONS SPECIALIST ~ AT&T WIRELESS, NEW YORK, NY 2003–2004
Regularly interacted with customers in business locations and participated in st
aff
sales events at off-site locations to promote products and services as well as t
o
provide the best wireless solution that addresses their diverse needs. Primarily
held
responsible for customer verification and cash handing procedures; assessed accu
racy, completeness, and conformance to reporting and procedural standards. Fulfi
lled expanded responsibilities, such as organizing product displays and managing
sales floor inventory.
Selected Contributions:
- Greatly surpassed assigned sales performances goals through demonstratio
n of exemplary performance, high degree of personal commitment and dedication
- Instrumental in conducting outbound calls, generating leads, increasing
customer traffic into the retail store, following up with qualified prospects, a
nd handling account management activities
- Created a favorable public image and increased brand visibility by creat
ing innovative marketing literature
TELLER / SAFE MANAGER ~ CITIBANK, NEW YORK, NY 2003–2004
Addressed customer diverse needs under time constraints to provide utmost satisf
action and to generate referrals for bank products and services. Complied with o
perational controls, including legal, corporate, and regulatory procedures to en
sure the safety and security of customer and bank assets.
Selected Contributions:
- Significantly improved overall customer experience by identifying and im
plementing service behaviors in the financial center
- Rendered high level of assistance to sales / service activities within t
he
financial center by vigorously participating in seminars, micro-marketing events
,
promotional campaigns, product initiatives, and others

EDUCATION
MASTER OF BUSINESS ADMINISTRATION IN BUSINESS MANAGEMENT ~ King Graduate School
of Business, New York, NY: 2008
BACHELOR OF BUSINESS ADMINISTRATION ~ Berkeley College, New York, NY: 2006
ASSOCIATE OF APPLIED SCIENCE IN BUSINESS ADMINISTRATION ~ Kingsborough College,
Brooklyn, NY: 2002

PROFESSIONAL AFFILIATION
Member, National Black MBA Association