Jarric Tucker 6800 Arapaho Rd #2089 Dallas, Texas 75248

972-980-8965 or 469-774-2368 jt68b0e8@westpost.net

PROFESSIONAL SUMMARY
Highly dedicated professional with several years of Customer Service experience.
Detail oriented with proactive approach to problem solving and prevention. Work
s well with team members and management to resolve issues
Technical Skills
Excellent communication skills, Type 40 wpm, Microsoft Windows XP, Excel, Word,
PowerPoint, Internet Explorer, Outlook, Customer Service, Call Center, Filing, M
ailroom, and 10Key, Warehouse, Scanning and Invoices in J.D Edwards Systems Data
Entry Clerk, Collections.
PROFESSIONAL EXPERIENCE
Aegis October 5, 2009- present
Call Center/Customer Service Representative
Enrollment of Medicare patients of 55 years and older, or eligible for a Plan D
Plan, also answering questions concerning Medicare and Plan D plans, and collect
ions Data Entry, Sale, EFT-Transfer
GMAC/Semperian March-2009-June-2009
Mailroom Clerk
General Mailroom associate duties. Receive / deliver mail, receive deliver accou
ntable packages, deliver paper to floor copiers, support printers (toner install
ation) Scanning
Rug Doctor August 2008-December 2008
Call Center/ Customer Service Representative
Customer Service Incoming and Outgoing calls on Rug Doctor Steaming Carpet Clean
ing and Floor Care Products, Working in J.D Edwards Process Invoice in Excel 200
7 Filing, Faxing, and Making Copy's for Customer Purchase Order, Working on 2-3
Line & SAP, Scanning & Indexing Data Entry.
PepsiCo May 2008-August 2008
Mailroom clerk
Delivered mail throughout the company, Sorted Po's and SAP's, scan incoming mail
, and also took incoming calls about the mail around the company.
Dillard Department Store November 2008-May 2008
Store Associate
Customer Service, Retail Clerk, Stocker, Inventory, Tagging & Pricing Merchandis
e, Cashier.
Bank of America February 2007- April 2007
Seasonal Contractor (Part-time) February 2008-February 2008
Filing Tax Returns, Keying information into custom system for Taxes, Working in
the mailroom working as a team getting out the mail, and Heavy customer service
Stocking boxes and paper for taxes
UPS Dallas, TX June 2007-December 2007
Seasonal Delivery Helper (Part-time Morning Shift)
Picking up package from various companies dropping off packages, Door to Door, w
orking with Customer doing Customer Service, unloading truck and loading trucks
Southwest Dispatching April 2007-June 2007
Dispatcher/Contractor (Part-time Evening Shift)
Taking 911 calls, Dispatcher out calls, Data Entry, Keying information into the
system
Lookup addresses on file-Call Center 4-Lines Data Entry.
Fry's Electronics Dallas, TX August 2006-March 2007
Customer Service - Cashier
Processing cash, credit card and transactions pulling material for customer answ
er question on electronics parts by using Windows and Excel to enter accurate an
d detailed information regarding returned checks and tracers, helping with Shipp
ing & Receiving & Stocking making call for approval of credit card for authoriza
tion
Apple Temp Dallas, TX May 2006- July 2006
Customer Service (Part-time)
Help customer set up booths for the Market Hall passing out information about sa
le's and stock shows
Show Biz Pizza Dallas, TX January 2004-August 2005
Customer Service - Cashier (Part-time)
Greet customers, processing cash, credit card and check transactions, also answe
ring party questions and assisting in training course for new employees. Working
in the game room, doing party reserved party booths.
EDUCATION
August 2007 - December 2007 Dallas, TX Richland College
General Studies
May 2006 Dallas, TX
Graduated from Lake Highlands High School
Diploma
Texas State Board of Pharmacy -Registration 164452-Expiration-8-22-2010
Remington College 01-2010-09-15-2010