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William F.

Staples IV
9 Koster blvd. Apt. 8C, Edison, NJ 08837
Home: 732-372-7797
Cell: 908-875-3055
Email: ws790600@westpost.net

OBJECTIVE: Seeking a challenging career opportunity in a position where I can ut


ilize my past professional sales experience while making a significant contribut
ion to the success of the organization.

QUALIFICATIONS / SUMMARY
Through the passed years, I gained an abundance of customer service experience.
I learned how to multitask and problem solve. I took a computer courses at my
time at St. Leo University where I became proficient in Microsoft Word, Excel, P
ower point as well as using the Internet. I have a lot of sales experience. I
type 40 wpm. I am very out-going, opened-minded, and hardworking.

PROFESSIONAL HIGHLIGHTS
Pepsi Bottling Group 4/08-Present
Merchandiser
Change or rotate displays, interior display areas, and signage to reflect change
s in inventory or promotion. Develop ideas or plans for merchandise displays.
Consult with advertising and sales staff to determine type of merchandise to be
featured and time and place for each display. Arrange properties, furniture, me
rchandise, and other accessories, as shown in prepared sketches. Collaborate wi
th others to obtain products and other display items.
Circuit City
11/07-3/08
Sales Associate
Greeted customers and ascertain what each customer wants or needs. Described me
rchandise and explained use, operation, and care of merchandise. Recommended, s
elected, and helped locate or obtain merchandise based on customer needs and des
ires. Answered customer questions regarding the store and its merchandise. Com
puted sales prices, total purchases, receive, and processed cash or credit payme
nt. Monitored market conditions, product innovations, and competitorsa product,
prices, and sales.
Associated Auto Parts 5/06-10/07
Driver
Collected money from customers, make change, and recorded transactions on custom
er receipts. Listened to and resolved customers' complaints regarding products
or services. Informed regular customers of new products or services and price c
hanges. Reviewed lists of dealers, customers, or station drops and loaded truck
s.
Executive Cellular Phones 10/06-2/07
Commissioned Sales Associate
Assisted customers with local market promotions offered by the company. Handled
customeras inquiries, complaints and/or problems. Managed and trained new empl
oyees, relayed their status to other supervisors Assisted new and existing custo
mers with the purchase of wireless equipment and service with T-Mobile, Sprint,
and Nextel. Cleaned and maintained work environment. Handled sells inventory a
nd payments on a daily basis.
G.G. Woody Funeral Home
7/01-5/06
Funeral Service Associate
Performed a variety of tasks during funerals to assist funeral directors and to
ensure that services run smoothly and as planned. Greeted people at the funeral
home, offer assistance to mourners as they enter or exit limousines. Transfer
the deceased to funeral homes, Obtained burial permits and register deaths, also
managed and trained assistants and hired help.
Wal-mart 10/05-5/06
Sales Associate
Greeted Customers. Assisted customers with sales within furniture department.
Maintained sales floor. Helped assembled furniture. Inventory control in the f
urniture department.
Barnes & Noble 12/03-8/05
Book Seller/Cashier/Customer service
Received and counted stock items, and recorded data manually or using computer.
Verified inventory computations by comparing them to physical counts of stock,
and investigated discrepancies or adjusted errors. Stored items in an orderly a
nd accessible manner in bookstore. Marked stock items using identification tags
, stamps, electric marking tools or other labeling equipment. Determined proper
storage methods. Kept records on the use and/or damage of stock or stock handl
ing equipment. Examined and inspected stock items for wear or defects, reportin
g any damage to supervisor. Provided assistance or direction to other stockroom
workers.
EDUCATION
Saint Leo University Saint Leo, FL
Major: Criminal Justice
Expectant Graduation Date: Spring of 2013
St. Leo University Saint Leo, FL
Major: Liberal Arts
Graduated 2005 with Associates Degree
Abraham Clark High School Roselle, NJ
Graduated: 2001, Diploma
Professional References

Josiah Austin
Co-worker at Pepsi Bottling Group
908-884-6995
Beulah Woody
Owner/Manager of GG Woody Funeral Home
908-397-4565
Virginia Lennon
RIDES Scheduler/Volunteer Coordinator
757-345-0641

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