Features of the system (Mobile Application/Web)

1. Welcome Screen
2. Login page
a. Existing Users: Sign In
i. User/ Password Field
ii. Authentication Engine

b. New User: Sign Up

i. Sign up Form
ii. Email Verification
iii. Account Success Email
iv. Facebook Connection

3. Home Screen
a. Menu (button)
i. Home
ii. About
iii. Settings
iv. News
v. Loyalty Points
vi. Close

b. Take My Order
i. Fast Food Delivery
1. System determines location through GPS or user profile
2. Search/ Scroll through available restaurants
3. Search/ Scroll through available deals
4. Select item, enter quantity
5. Confirm total/ address of delivery
6. Receive pop up notification about order confirmation

ii. Grocery Delivery

1. System determines location through GPS or user profile
2. Search/ Scroll through available grocery store
3. Search/ Scroll through available item
4. Select item, enter quantity
5. Confirm total/ address of delivery
6. Receive pop up notification about order confirmation
 iii. Order a DVD/Game
1. System determines location through GPS or user profile
2. Scroll from category (English/ Urdu/ Hindi)
3. Search for the name
4. Confirm quantity and address

iv. Book a Table

1. Search/ Scroll through available restaurants
2. Select Time, # of Guests, Branch (If applicable)
3. Confirm

v. Book a Cab
1. Desired Pick up, Drop Point and time
2. Scroll from available options with prices
3. Confirm

c. Attractive Offers (Ad banner)

i. Automatic scroll
ii. Finger Flip Option (iPhone/ Android Only)

d. Order History (button)

i. Status (Pending/ Delivered/ Approved/ Awaiting Delivery)
ii. Restaurant
iii. Amount
iv. Click for Item/ Bill Details

e. Logout (button)

Features of the system (Centralized Server)

New Account Applications

Restaurant Inputs

a. New Restaurant Listing

b. Restaurant Menu Update
c. Batch File Upload (For Menu & Prices)
Order Management

a. Receive Order from Apps

b. Sorting Algorithm
c. Deliver Order to the Restaurant
d. Receive Notification from the Restaurant
e. Deliver Notification to the Customer
f. Update Internal Database

Maintain Restaurant Statement

d. Monthly Ordered Statement

e. Outstanding Amount
Vendor Integration:
There are many different options by which, the vendor (restaurant/ fast food/ cab provider/ grocery
store) can be linked for orders. They are available from the following options:-

1. SMS System
a. SMS delivery to the restaurant delivery in charge
b. Reply ‘OK’ to the Sender, for confirmation

2. Portable Printer (Internet Fax)

a. Printing of orders as they are received
b. Press Ok button on the machine to send confirmation

3. Desktop Application
a. Installed on the manager’s
b. Updates upcoming orders from the System

4. Mobile Application
a. Designed on the same lines are customer apps

5. Call Center Solution Integration

a. Implementation of Enterprise Integration Tools to link our system with their call center
system
Process Flow

Customer
Customer connecting to
Ordering Delivery
Registration the our
interface

Customer Registration
• The consumer first register to us with a specific mobile number through the web or by
downloading the application in the mobile

• This registration form would have complete detail about the consumer. The details would
include

a. Name
b. Mobile number will be act as User Name
c. Password
d. Email address
e. Residential address with residential phone number
f. Work address and work phone number
g. Second person to contact if original consumer can’t be contacted
h. Favorite food type
i. Interest in which grocery category

 Optional credit card information

a. Credit card number
b. Credit card type
c. Expiry detail
d. Enter secret pin

• The consumer can order/book after entering his mobile name as UID, and specific password.
Order Processing
• Log in to the account via

a. Android based mobile application

b. IPhone based mobile application
c. Blackberry based mobile application
d. Symbian based mobile application
e. Windows based mobile application
f. Java based mobile application
g. Our Website (www.onestop.com.pk)

• Select from the following option

a. Food delivery
b. Purchase grocery
c. Cab booking
d. Air ticket booking
e. Movies/games delivery
f. Restaurant table booking

Food delivery

1. Minimum order amount Rs. 500

2. Select the restaurant from which the delivery had be made
3. Select item from the particular restaurant menu, which also contain the deals that the
restaurant offering
4. Select the quantity of the selected item
5. Confirm to add to the delivery cart
6. If want to select more item back to step 2 otherwise proceed to step 6
7. Select the delivery place home / work/current location /other (if other proceed to step 7
otherwise skip step 7)
8. Enter the new delivery address
9. Total Bill amount and tentative delivery time
10. Select payment mode
a. Cash on delivery
b. Use credit card if so enter credit card pin only.
11. If want to make more delivery proceed from other restaurant proceed to step 1.
12. This order with unique order identification number (OIN) would be forwarded to respective
restaurant.
13. The restaurant would confirm the order receipt and exact delivery time
14. A sms with exact amount, delivery time and delivery address would be sending to the user
with the delivery branch contact number.
15. Restaurant would pay 1% per order to One stop
Restaurant table booking

1. Select the restaurant on which the booking is to be made.

2. Select the branch of the restaurant
3. Enter number of seats
4. Enter restaurant arrival time
5. Enter the new delivery address
6. Enter secondary contact person cell number
7. This booking information with unique booking identification number (OIN) would be
forwarded to respective restaurant.
8. The restaurant would confirm the booking receipt
9. A sms with complete booking confirmation would be send to the user with the restaurant
branch contact number for where the booking is made.
10. Restaurant would pay Rs.10 per booking to One stop

Cab booking

1. Select the cab service on which the booking is to be made.

2. Enter the point of pick up
3. Enter the drop point
4. Enter time of pick up
5. Enter no of personal to be seated
6. Enter secondary contact person cell number
7. This booking information with user primary and secondary cell phone number with unique
booking identification number (OIN) would be forwarded to respective cab service
8. The cab service would call and confirm the booking information pick and drop point with
charges
9. A sms with complete booking confirmation with the amount would be send to the user with
the cab service contact number.
10. Cab service would pay Rs.10 per booking to One stop

Movies/Games delivery

1. Select movie or game

2. Select the category of movie form English /Pakistani/ Indian/ other or select gaming console
form PS2/PS3/PSP/XBOX
3. Select the movie or the game form the list
4. Enter the media type from DVD/ blu ray disc /5.1 channel disc / 3D disc if step I is game then
skip III
5. Select the quantity of the selected item
6. Confirm to add to the delivery cart
7. Select the delivery place home / work /current location/other (if other proceed to step 1d
otherwise skip step 1d)
8. Enter the new delivery address
9. Total Bill amount and tentative delivery time
10. Select payment mode
 a. Cash on delivery
b. Use credit card if so enter credit card pin only.
11. If want to make more delivery proceed from proceed to step I.
12. This order with unique order identification number (OIN) would be forwarded to respected area
movie store.
13. The movie store would confirm the order receipt and confirm exact delivery time
14. A sms with amount, delivery time and delivery address would be sending to the user with the
delivery branch contact number.
15. Movie store would pay 1% per order to One stop

Air ticket booking

1. Select for international or national

2. Enter departure city
3. Enter arrival city
4. Enter number of seats
5. Select the airline with respect to the flight available with ticket prices
6. Displays total amount
7. Payment via credit card, enter credit pin or complete credit card detail.
8. This booking information with user primary and secondary cell phone number with unique
booking identification number (OIN) would be forwarded to respective airline service
9. A sms with complete booking confirmation with unique PRN number with the amount
would be send to the user with the cab service contact number.
10. airline service would pay same % that they pays to travel agent for per booking to One stop

Grocery purchasing

1. Minimum order amount Rs. 500

2. Select the category form the following

 Beverages (Coffee, Tea, Drinks,  Sweets and Chocolate

Energy Drinks, Nutrition Dinks, Water)
 Cheese and Dairy  Vegetable
 Bakery items  Fruits
 Sauces and condiments  Fruit and Vegetable Tins
 Prepared food  Frozen Items
 Pantry and Spices  Bath & Shower
 Meat and Seafood  Hair Care
 Honey and Jam  Man Care
 Baking Items  Laundry Supplies
 Toiletries  Snacks, Cookies, & Candy
 Baby care  Pasta and Grains (Noodles, Rice)
 Homecare  Sauces & Dips
  Breakfast items  Nuts
 Cosmetics  Instant Masala
 Ready Food  Baking Supplies
 Frozen Food Items  Herbs and Seasonings
Or advance searching option with auto complete.

3. Select the item required

4. Enter the quantity required for the selected item
5. Confirm item to add to cart
6. For more purchases select “Add more” and repeat from step 1. Otherwise proceed to step 6
7. Select the delivery place home / work /current location/ other (if other proceed to step 7
otherwise skip step 7)
8. Enter the new delivery address
9. Total Bill amount and tentative delivery time would be shown.
10. Select payment mode
a. Cash on delivery
b. Use credit card if so enter credit card pin only.
11. This order with unique order identification number (OIN) would be forwarded to respective
store.
12. The store would confirm the order receipt, item that are in the stock with exact delivery time
13. A sms with exact amount, delivery time and delivery address would be sending to the user with
the delivery store contact number.
14. store would pay commission with respect to the different categories per order to One stop

ORDER DELIVERY PROCESS

Step#1: Online order is placed by the customer.

Step#2: System routes the order to concern store which is third party.

Step#3: Distributor purchases the product from our designated retailer. Multiple orders made within 3
hour’s time slot will be purchased at once.

Step#4: Distributor verifies the product quality and expiry dates.

Step#5: Distributer delivers the order to the customer and receives the delivery receipt. If the order is
rejected by customer then the order is marked as rejected with Rs. 100 penalty.

Step#6: Distributor will update order status in the system.