Phone: (228) 205-4973 | Email: vp7b4a28@westpost.

net
Address: 2305 11th Street, Pascagoula, MS 39567
SUMMARY OF QUALIFICATIONS
Highly qualified and results-driven professional with extensive office managemen
t experience. Adept at
directing daily office operations, improving overall productivity, and achieving
all company goals and
objectives. Energetic and goal-oriented with an impressive performance record an
d a well-rounded
background in optimizing internal support performance. Currently seeking a posit
ion as an Office Manager
which will effectively utilize all acquired skills, abilities, and areas of expe
rtise as follows:
*
Office Management *
Administrative Support *
Client/Vendor Relations
*
Customer Service *
Record/File Maintenance *
Cost/Expense Tracking
*
Accounts Receivable *
Relationship Building *
Inventory Management
*
Interviewing/Hiring *
Staff Training/Supervision *
Problem Solving
PROFESSIONAL PROFILE
Biloxi Regional Medical Center * Biloxi, MS Feb. 2007 -
Mar. 2009
Collector | Financial Representative
-Accountable for handling confidential information and reports, preparing and do
cumenting
insurance/client payments, and handling large amounts of cash daily.
-Generated A/R reports weekly and monthly, reviewed/resolved returned mail, prov
ided customer
service, and reviewed insurance denials (resolved and resubmitted for payment).
-Managed all aspects of self-pay accounts, credit review for financial arrangeme
nts, and payment plans
while tracking accounts that no longer had valid contact information.
-Documented all conversations and status of accounts in computer system program.
-Filed and processed attorney and workman's compensation claims for collection.
Ocean Springs Hospital * Ocean Springs, MS Jan. 2004 -
Dec. 2006
Insurance Representative
-Directly responsible for verifying benefits, precertification, and authorizatio
n for client accounts via
telephone, internet or fax for authorization for treatment at one of 8 facilitie
s of rehabilitation/therapy.
-Prepared and submitted self-pay financial statements for review, as well as rev
iewed and resolved
returned mail using tools to locate correct addresses and phone numbers.
-Maintained a neat and orderly office with special attention to a meticulous fil
e system for office
personnel and the therapist.
Padgett Consulting & Contracting * Hurley, MS 1985 -
2000
Office Manager
-Interviewed and hired clerical employees, conducted background checks, maintain
ed employee records,
trained staff, and maintained inventory of warehouse and storage for site jobs.
-Supervised cost plus jobs, processed pay adjustments, documented travel expense
s, filed blueprints, and
maintained an office atmosphere of respectability and safety for clients and sta
ff.
EDUCATION HISTORY
Marshall College * Marshall, TX | Business Management