Kimberly Polumbo

Web site: http://www.webportfolio-kpolumbo.net

E-mail: kp7d2d20@westpost.net
Phone: 413-665-3101

Objective
Web design and development, Desktop publishing, Technical writing and editing, a
nd/or Instructional design and development.

Education
Harvard University Extension School:
Recently completed class in Adobe Flash CS3 and Actionscript 2.0 as a prerequisi
te to entry into Harvard's Master of Liberal Arts in Information Technology Cert
ificate in Applied Sciences Program.
University of Massachusetts, Amherst:
Certificate in Professional Writing and Technical Communication (Grade point ave
rage: 3.40 [of 4.00]), May 2002
Bachelor's of Science Degree in Biochemistry and Molecular Biology, cum laude (G
rade point average: 3.22 [of 4.00]), May 2001

Computer Skills
- Proficient with all Microsoft Windows platforms, all versions of Microsoft Wor
d, and PDF creation via Adobe Acrobat 6.0-8.0
- Experienced with Macintosh computer systems, manual coding in HTML/XHTML and C
SS via MS Visual Web Developer Express, including editing in .ASP and .JS format
s, manual coding in Actionscript 2.0, MS Visual SourceSafe, Vignette 7, and Shop
Factory Professional (for content management), Mozilla FireFTP and other FTP cli
ents, Macromedia Dreamweaver MX, Dreamweaver 4.0, Javascript, Adobe Flash CS3, P
hotoshop 6.0-CS4, InDesign CS-CS4, FrameMaker 6.0, Illustrator CS4, RoboHELP HTM
L 9.0, MS Visio 2003, Excel 97-2007, Project, and Outlook, and PowerPoint 7.0 an
d 2003 Presentations
- Familiar with Macromedia Flash Professional 8.0, XML, PHP, and Corel Draw 6.0
-Certified by New Horizons Computer Learning Centers, Inc., CT, in Adobe InDesig
n CS (Level I & II Training), Adobe Acrobat 6.0, and MS PowerPoint 7.0

Relevant Employment Experience

Technical Writer/Graphic Designer: MassMutual Financial Group, Springfield, MA

(April 2008-present)
Currently create and maintain both print and electronic media publications for M
assMutual's Information Risk Management department. Primary responsibilities in
clude:
- authoring and designing educational handouts and documentation for use at publ
ic events and training sessions;
- developing automatically-updating MS Word 2003 templates and Web architecture
for department policies and standards;
- advising teams responsible for the content of policies and standards on user-c
entric design approaches for producing
and presenting material on the company's intranet site;
- writing, editing, and producing the department's monthly newsletter and coordi
nating its accompanying photography;
- creating and updating internal department Web sites via hand-coded XHTML, CSS,
and Javascript, using Vignette 7 as a Content Management System;
- creating brand-specific logos and imagery using Adobe Photoshop CS3, Illustrat
or CS3, and InDesign CS3;
- editing and producing quarterly trends and analysis reports pertaining to rece
nt developments in computer security best practices;
- collaborating with subject matter experts on scope and content of documentatio
n produced, as well as recommending edits and modifications where necessary;
- producing logical and aesthetically compelling flowcharts, process diagrams, G
ant charts, reports and MS PowerPoint presentations for executive-level conferen
ces, meetings, and symposiums;
- designing, editing, and producing MS PowerPoint presentations and visual aids
for MassMutual's CIO and Board of Directors; and
- redesigning existing documents for optimal visual aesthetics and usability vi
a MS Word 2003, Excel 2003, and Adobe Acrobat 8.0.

Web Designer: Solutions for Staffing/Mansfield Paper Company, West Springfield,

MA (April 2008)
- Designed various opener pages for the company's products using the content man
agement system ShopFactory Professional, XHTML, and CSS;
- Photographed merchandise with a digital camera, used the images to create new
designs with Adobe Photoshop, and uploaded modified images to Mansfield's retail
Web sites;
- Used Macromedia Dreamweaver MX and ShopFactory CMS to prepare and upload Macro
media Flash 8.0 video to the company's Web site (including background coding nee
ded to embed video into the page);
- Created dynamic banners for homepage using Javascript and Adobe ImageReady; an
d
-Used various FTP clients including Mozilla FireFTP to perform uploads of server
sub-folders upon completion of updates and creation of new sites.
Electronic Publishing Specialist: Evaluation Systems group of Pearson, Hadley,
MA (April 2007-January 2008)
Updated content of corporate and recruitment Web sites for national provider of
high school teacher certification exams. Primary responsibilities included:
- revising test registration information, applying global design changes, and ge
nerating, posting, and QCing PDF files for user download;
- creating and editing professional, style-sheet driven pages via hand-coding wi
th HTML/XHTML and CSS, as well as troubleshooting in Javascript and VBScript;
- performing cross-browser compatibility testing and site optimization via virtu
al desktop in multiple versions of MS Internet Explorer and Firefox 2.0, and uti
lizing Adobe Photoshop to modify Web graphics;
- creating large-scale annual testing program web site from scratch (50+ individ
ual .asp and .htm files) by cloning existing site and updating HTML/XHTML, CSS,
and graphics for the current test administration year;
- routinely uploading, testing, and reviewing sites on a beta server, copying si
tes to a secondary server for final QC, and alerting Network staff when material
s were ready to go live on final secure server; and
- using MS Visual SourceSafe to manage site content, track/backup file versions
by date, and enhance file security and integrity.
Additional accomplishments included:
- building specialized templates for ancillary testing materials (practice exams
, faculty guides, etc.) using MS Word 97;
- recommending new, automated approach for performing large-scale revisions to M
S Word files that greatly increased department productivity; and
- initiating use of Adobe ARTS PDF Aerialist to detect and repair broken links i
n Web-based PDFs by batch-processing significant quantities of files in a short
time frame.

Technical Writer/Editor: Custom Learning Designs, Inc., Boston, MA (September

2002-June 2003)
- Designed and developed educational materials for the pharmaceutical industry i
n a fast-paced, deadline-driven
office environment using MS Word 2000.
- Created training programs for pharmaceutical sales representatives; wrote audi
oscripts, final examinations, and progress check questions to supplement trainin
g programs.
- Responsible for authoring clear, accessible, end-user-directed documentation d
escribing the pathogenesis of disease and drug pathways by which disease is inhi
bited.
- Drafted marketing brochures outlining pharmacological treatment options, const
ructed storyboards summarizing the content of video presentations, and created M
S PowerPoint 7.0 presentations.
- Performed research and information gathering to support key concepts discussed
in the publications produced, including locating appropriate reference literatu
re from industry-approved Web sites and textbooks.
- Obtained and communicated project-specific facts via teleconference, in-person
discussions with clients, and interviews with subject matter experts.

Research Assistant: Department of Microbiology, University of Massachusetts, Am

herst, MA (June 2000-August 2001)
- Responsible for a National Science Foundation-funded project investigating gen
e regulatory networks in Halobacterium NRC-1.
- Collected, organized, and reported data via Microsoft Word 2000, Excel 2000, A
dobe Illustrator 7.0, Photoshop 6.0, and PowerPoint 7.0.
- Completed a voiceover script for a molecular genetics CD-ROM tutorial aimed at
freshman-level college students during June-August, 2001.

Awards
MassMutual Service Excellence Award (2010)
W. Scott Jeffrey Award for Excellence in Professional Writing from the Universit
y of Massachusetts, Amherst (2002)