Professional Documents
Culture Documents
Key Contributions:
a Implemented changes to wash bay, facilitating both faster and higher quality w
ash.
a Rewrote services procedures, allowing employees to both perform faster and pro
vide better service.
a Consistently ensured timely service and exceptional customer satisfaction.
SUNBELT RENTALS, Indianapolis, IN, 1998 a" 2001
Road Service Technician
Traveled to multiple locations, providing service for range of rental and custom
er-owned equipment, including man lifts, backhoes, and engines. Conducted emerge
ncy service calls and in-shop service. Reviewed electrical and hydraulic schemat
ics.
Key Contribution:
a Effectively managed range of troubleshooting and repair requirements.