Thomas E.

Renouf
15912 Lake Ave.
Grand Haven, MI. 49417
Home: (616) 847-2101
Cell: (616) 795-1751
tra5bdda@westpost.net
Objective: To become superior on any projects that would be giving to me,
Experience:
Eye Care Management
Spring Lake MI. 2005 - Present
* IT Administrator and Customer Support with also Data
Entry
* Maintain 5 Windows 2003 Servers, 1 being a Data Serve
r 3 being
Remote Terminal Servers and 1 being a Exchange 2007 S
erver
* Support 30+ Windows XP PC's at the store locations an
d Corporate
Office
. * Am in charge of maintaining the phone, fax, internet
and email
systems at the store locations and corporate office.
* Work as customer support daily with the store manager
s
Renouf's Computer Repair
Grand Haven, MI. 2003 - 2006
*Computer repair and upgrades,
*Phone support, tech support and IT helpdesk for small business or home.
*Computer training,
*Operating system and software installation, upgrades and support including Win
dows 2000, Windows XP and Windows Server 2003, Widows server 2008, Windows 7
*Computer hardware installations and upgrades,
*Computer rebuilds and custom built computers,
*Diagnostics, troubleshooting and optimization,
*LAN network installation and configurations including wireless networks and com
ponents.
*Virus removal and Anti Virus application installation and configuration.
*Firewall installation and configuration
*Spy ware, and Ad ware removal.
Resurrection Life Church
Grand Haven, MI, 2002 - 2005,
* Maintenance, Computer administrator
*Daily custodial work,
*Maintenance duties that included, keeping everything in good working order, and
providing work for volunteers that would come in a couple days a week.
*Was the Network Administrator for the network and 15 work stations on Server 20
00.
*Was contact person for security calls from ADT.

.
Education:
 High School Diploma
Bachelor of Science Degree, 2005 Computer Information
Technology.
Thomson Education Direct. 2003 Certified as a Compute
r Repair Technician, which includes: Software installer, Hardware installer, mai
ntain system configurations, printers, fax machines, some copy machines, some ph
one systems, and Small Business Network Administration.

Affiliations:
Microsoft Partner since 2003, Microsoft OEM System Builder since 2004, Microsof
t Office (preinstallation specialist) since 2004, Microsoft Windows XP, Server 2
003, Windows 7

References: * Tim Westra, 616-846-0620 #210 6 yrs

* Mike Smith, 616-846-0620 #206 6 yrs

*Kevin Parker, 616-291-7933 7 yrs.
*Marian Karell, 616-638-3679 10 yrs.