DAVID RAMTHUN

17381 Majestic Cypress Way

Yorba Linda, CA 92886, United States
Home: 714-646-2530
Mobile: 714-618-4577
SUMMARY OF QUALIFICATIONS
Talented Technology Manager with experience directing million-dollar technology
projects. Excels in planning,
implementation and leveraging emerging technologies to achieve innovative, yet c
ost-effective product and
service solutions.
Management
* Business/Project Strategy & Direction
* Crisis & Risk Management
* Quality & Performance Management
* Team Development & Motivation
* Client/Vendor Relationship Management
* Recruitment & Deployment
* Contract Administration
* Training & Development
* Budget Administration
* Policy Design & Development
* Resource Allocation
Information Technology
* IT Acquisition
* Systems Analysis/Design/Development/Testing
* Operating Systems (Linux, Solaris, Windows, AIX)
* Database Systems (MySQL, MS SQL, Oracle, DB2)
* Archiving Systems (Mimosa, Autonomy/Zantaz, ZL, TransVault, Symantec)
* Life Cycle Management
* Programming (C++, C#, Visual Basic, Lotuscript, XML, CSS, Javascript, Java, Po
wershell)
* User Training
* Messaging Systems (MS Exchange, Lotus Notes/Domino, SMTP, POP3)
EDUCATION
M.B.A., Project Management, 2009
Aspen University, Denver, CO
GPA: 4.0, Major GPA: 4.0
B.S., Technical Management, 1998
Devry University, Alpharetta, GA
GPA: 3.8, Major GPA: 3.8
PROFESSIONAL HIGHLIGHTS
David Ramthun Group, Yorba Linda, CA
President, 2002 - Present
Web Services
* Manage key customer implementations in locations throughout the U.S.
* Develop the project management processes used by all project managers in the P
rofessional Services Organization
Engineering Firm
* Serve as PM on three projects involving infrastructure development for the HDA
(High Density Application) Technical Services Team.
* Manage the schedule and ensure on-time deliverables.
Healthcare Software Firm
* Create business requirements; manage development, testing, and creation of end
-user documentation.
* Provide live-day support and training.
* Manage revision of application. Revisions provide custom reporting and interfa
ce changes based on customer requirement, resulting in greater customer satisfac
tion.
Instant InfoSystems, Torrance, CA
Subject Matter Expert, 2007 - 2010
Role is equivalent to Project Manager/Sales Engineer/Project Engineer.
Law Firm
* Direct large-scale technology projects scheduling, cost analysis/budgeting, ve
ndor relations, resource management, internal/external staff in development and
implementation of electronic archiving solutions as well as between archive solu
tions.
Internal Sales Organization
* Manage complete electronic archiving scorecard project, including vendor manag
ement, resource management, product selection criteria and procurement managemen
t.
* Deliver final report as deliverable to sales organization
* Project success enabled sales organization to increase company revenue by 20%
through additional engagements and sales.
State Government
* Orchestrate Rightfax upgrades and server relocation within defined expectation
s, minimizing resource time on project to free them up for additional billable h
ours on other projects.
All industries
* Deliver training and support to clients for Rightfax and Microsoft technologie
s to provide a value added service which enabled a 90% retention rate of current
accounts to be achieved.
ACC Capital Holdings, Orange, CA
Manager, Enterprise Messaging Systems, 2003 - 2007
Messaging
* Led team of 10 engineers in the development, implementation, and support of en
terprise messaging systems, including e-mail, faxing and mobile solutions.
* Serve as project lead for multi-functional task force of 20 associates charter
ed to increase loan servicing efficiency. Result: reduced the time required to p
rocess a loan by five days and reduction in manual entry errors saving $300 per
loan processed.
E-mail migration
* Manage project to migrate from Lotus Notes/Domino to Microsoft Exchange for 16
,000+ users. Result: completed migration effort with no user downtime and within
defined schedule.
* Perform due diligence and generate report detailing available products and the
ir strengths and weaknesses.
* Manage project to migrate from Microsoft Exchange to Lotus Notes/Domino for 16
,000+ users. Result: completed migration effort with few challenges and no unacc
eptable user downtime during migration.
E-mail Gateways
* Manage project to implement and configure 25 anti-spam/anti-virus e-mail gatew
ays with
embedded hooks into multiple e-mail systems in place.
Policies and Procedures
* Plan, devise, implement, and enforce team standards, policies and procedures t
o optimize client satisfaction and retention.
* Manage development of department policies and procedures, and how they integra
te into the larger enterprise policy and procedure documents.
* Manage all regulatory compliance (technical and non-technical) risk and commun
ications channels.
Management
* Participate in business and departmental strategy discussions.
* Manage performance issues of team resources.
* Manage and took corrective action to address quality issues.
* Manage and reported on departmental and project budgets provided
* Negotiate for additional time and/or budget dollars when appropriate
PRIOR EXPERIENCE
Mt. San Antonio College, Walnut, CA
Adjunct Faculty - Computer Information Systems, 2000 - 2003
Danone Waters of North America, Eagle Rock, CA
Lotus Notes Administrator, 2001 - 2001
Automatic Data Processing, Inc., San Dimas, CA
Lead Software Systems Engineer, 1998 - 2001
Philips Electronics (Industrial Automation), Alpharetta, GA
Network Engineer, 1995 - 1998
CREDENTIALS
Microsoft Certified Trainer (MCT)
Microsoft
Microsoft Certified IT Professional (MCITP)
Microsoft
Microsoft Certified Systems Engineer (MSCE)
Microsoft
Certified Technical Trainer (CTT+)
CompTIA