TECHNICAL SKILLS/TRAINING: Signals Intelligence Analyst Training - US Army - Fort Huachuca, AZ - March 1999 CPOF FSE Training - GDC4S/VIZ - Pittsburg, PA - July 2006 TBC-U - Fort Hood, TX - February 2008 Microsoft Certified Technology Specialist - May 2010 CHRONOLOGICAL EXPERIENCE: General Dynamics C4S 07/2006 - Present Field Service Engineer II * Builds, Supports, Trains the TBC (Tactical Battle Command) family of systems ( CPOF, MCS, BCS, and MOSS 2007) with the 101st ABN DIV (AASLT) * Leads the five man 101st TBC Team at Fort Campbell, KY * Conceptualizes, Plans, and Implements support and training for all division an d brigade level events with the 101st ABN DIV including exercises like JRTC and deployments overseas * Builds and maintains Vmware virtual servers, switches, storage arrays, and wor kstations * Installs and administers various types of software within TBC to include propr ietary software and conventional Microsoft products * Deployed with the 101st for a year in Afghanistan in support of CJTF101 and co ntinuing Operation Enduring Freedom (OEF) * Deployed for six months in support of the 4th Infantry Division and 1st Cavalr y Division in Baghdad and Operation Iraqi Freedom (OIF) Georgia Department of Human Resources 07/2005 - 06/2006 Operations Analyst II * Maintained databases and the printing of standards and ad hoc reports using th e proprietary Online Registration and Transcript Center, MS Word, Excel, and Acc ess. * Provides technical assistance and program information to internal and external customers. * Coordinates training events throughout the state of Georgia. . * Reproduces all training information stored on various media types (DVD, CD, VH S, PowerPoint, etc.) * Determines the need for technical assistance by evaluating data and analyzing procedures and operations of the online registration system (website) and databa se. * Installs or assists in the installation of hardware and identifies hardware an d software needs and recommends appropriate action. * Sets up and configures wireless routers in training centers. * Troubleshoots problems with LCD projectors, PCs, and other electronic equipmen t. * Sets up Cisco Ethernet routers/switches in classrooms to ensure better interne t connectivity. Tests equipment to ensure it is functioning properly. Northrop Grumman / ESG 10/2003 - 06/2005 Communications Engineer * Integrated and tested telecommunications radios and PBX for classified militar y applications. * Worked with several projects in a fast paced atmosphere that required multi-ta sking. * Used wiring diagrams to perform testing of connectivity in cables. * Connected devices (Servers, Radios, Router/Switches, RAIDs, etc.) in racks acc ording to system block diagrams. * Worked with a variety of cables (RS-232, RS-422) and async/sync converters. * Experience with Tactical Receive Equipment (TRE), Embedded National Tactical R eceiver (ENTR), Joint Tactical Terminal (JTT), Multi-mission Advanced Tactical T erminal (MATT). * Created test procedures for new and existing radios and computer applications. * Developed training documentation for end users and maintenance technicians on the use of telecommunication hardware and software. * Installed Solaris, Windows 98, Windows 2000 Professional and Server, Windows X P, Exchange, and Outlook 2000 and 2002 on Intel-based PCs as well as Enterprise servers. * Performed hands on training to end users and field service representatives on the use of hardware and software. * Demonstrated and participated in set-up and teardown of satellite communicatio ns links. * Inventoried and handled various COMSEC devices to include KIV-7s, KYK-13, KOI- 18, ANCDs, paper tapes and electronic fills. * Working knowledge of TCP/IP and UDP protocols to create networks. * Installation and configuration experience with network connectivity (Hubs, Swi tches, Routers) United States Army 11/1997 - 12/2003 Signals Intelligence Analyst * Supervised and managed a team of 10 military personnel. * Produced imagery intelligence (IMINT) products using various imagery applicati ons. * Trained personnel on use of hardware and software for military applications. * Directly supported Operations Enduring Freedom and Iraqi Freedom. * Two tours in Kuwait in support of military operations in Iraq and Afghanistan * Cross-trained with various Army and Air Force units in Joint Operations * Created over 20,000 intelligence products and reports using GALE-LITE * Over five years experience with TENCAP systems * Maintained servers, databases and workstations PROFESSIONAL ORGANIZATIONS/AWARDS: * Army Achievement Medal * Army Good Conduct Medal * National Defense Service Medal * Armed Forces Expeditionary Medal * Army Service Ribbon