ERIC GRIMSIC

31664 Densmore Rd.

Willowick, Ohio 44095
E-mail: egrimsic@adelphia.net
(440) 944-3016
OBJECTIVE: SALES / MARKETING MANAGEMENT
To Manage Profitable Sales and Marketing Functions at a growth oriented organiza
tion by contributing proven ability to:
* Ensure / Reinforce Effective Communications through Responsive Customer / Clie
nt Relations and Directing / Developing Staff Functions.
* Build / Establish Focused Team Leadership through Interpersonal Training / Dev
elopment and Management of Productive Teams.
* Provide Motivational / Influential Expertise in Interviewing, Recruiting and H
iring of Sales / Marketing Professionals.
QUALIFICATIONS: An enthusiastic, innovative problem solver with more than 20 yea
rs of relevant and progressive experience encompassing:
-Building/Training/Recruiting
-Hiring/Coordinating/Formulating
-Appraising/Contributing/Cooperating
-Establishing/Emphasizing/Developing
-Customer/Client Relations
-Briefing/Explaining/Reinforcing
-Consulting/Mediating/Clarifying
-Expediting/Delivering/Servicing
-Organizing/Planning/Presenting
ACHIEVEMENTS:
CREATED / ORGANIZED TEAMWORK SYSTEM by re-assigning employee work responsibiliti
es in order to reduce payroll by 4 full-time positions while increasing store pe
rformance and output on 33% with monthly sales of 400K.
DEVELOPED & IMPROVED SPECIALIZED SALES / MANAGEMENT STAFFS to target specific ne
eds at various locations to correct lagging sales, thereby moving selected store
s into "top performing" categories among 60-store retail chain.
RECRUITED / HIRED / TRAINED 70 PROFESSIONAL SALES PERSONNEL within 90 days, succ
essfully moving major N.E. Ohio appliances and electronics chain into an improve
d sales and service position within an extremely competitive market place.
RESEARCHED / EVALUATED SALES & SERVICE LOCATIONS by utilizing demographic and ma
rket penetration data, clearly identifying necessary store locations and creatin
g an annual savings of $35MM.
FORMULATED & CARRIED OUT PROCEDURES TO UPGRADE CUSTOMER SERVICE by streamlining
the processing of customer complaints, thereby reducing response time from 7 day
s to same day service and improving customer satisfaction at the same time.
DESIGNED & INSTITUTED INNOVATIVE DELIVERY SYSTEM by soliciting / recruiting an a
lternative delivery operation to dramatically improve order completion time fram
es and decrease service costs by 40%.
COMMUNICATED COMPANY DIRECTIVES through improved merchandising strategies and a
re-organization of store staffing needs, resulting in a 20% increase of total sa
les output in first 30 days.
ADMINISTERED & IMPLEMENTED PROFESSIONAL MANAGEMENT TRAINING by providing highly
focused instruction / leadership guidelines during weekly sessions over a 3-mont
h period. Result: Improved management skills facilitating an overall increase
in business and sales.
PROFESSIONAL EXPERIENCE:
Excellent background in Sales and Marketing Management developed over 20 years i
n successful positions as: Brand Central Manager, Sears; General Manager, Sun TV
and Appliance; District Manager, General Manager, The Appliance Store (Northeas
t Appliance);
General Manager, Fretter Appliance; Sales Representative, USA Energy Consultants
; Sales Consultant, Buyers Products; Store Manager, Power Brake Service Equipmen
t Company.