Professional Documents
Culture Documents
Adira Finance
Kisaran Branch Policy " A Well Managed Document Filing System
will deliver a quick document finding
process and serve excellence services for
internal and external customer request.
"
According
According to Internal Accounting
to Internal Policy (No
Accounting
Finance Accounting Policy (No 016/FA-ACC/XII/03)
: 016/FA-ACC/XII/03) for Purchasefor
and
Section Policy Purchase and Receive Voucher all
Receive Voucher Filing standard,
(PV-RV) Filing Standard, all
transaction should be arranged star ting
transaction should be arranged
from transaction
starting type, Date,
form document Reference
type, date,
number &User
reference number ID id.
and user
The Theme
" Improve
Creating
Effectiveness
DocumentFilling
Document Placement
on Finance
for Finance Accounting
Storeroom
Storeroom
System
Accounting
11
1. THEME & TARGET SETTING
Problem Identification
90 90%
file in the Finance Accounting
Storeroom
80
70%
70
57%
Theme Selected :
0%
0 I II III IV
57 36 6 1
60
15
50 70%
12
40
15mnt
74%
30
67% 9
6
36s
20
10 20% 3
4mnt
0 0
Before After Improvement B e fo r e A fte r Im p ro v e m en t
QCC QCC Target QCC QCC T arg et
1 5 m in u te s
4 m in u te s 74%
67% 20% 70% 3 6 se c o nd s
12
2. PROBLEM CAUSES ANALYSIS
Fishbone Diagram
METHOD MAN
No document labeling
standard
No document
No Guideline about
placement layout
which document type Documents were not
can be stored Documents was identified clearly and standard Irregular placement
placed everywhere habit
Too many variative Storeroom keeper
done a poor control Get confuse where to
documents type
Irregular storeroom place the binder
No document labeling No document
standard No more empty space
placement layout
on the shelves Too Many Un
binder labels were not Identified
Hard to find
standards
documents document in the
small storeroom area
Finance
Many Old documents
binder size did not match Accounting
still on file
with document size Shelves were
Limited storeroom area Storeroom
Many binder laid overburden
Limited numbers of No document
Untidy over stack
binders labeling Easy broken
Storeroom Insufficient
standard shelves
Sultry Storeroom number of
No particular way on Binders' Label shelves
storing document Shelves' quality were not
were hardly
Storeroom rarely quite good
identified
being cleaned
Many labels have bad MACHINE
ENVIRONMENT MATERIAL condition
91%
80 80%
62%
60 60%
40 40%
20 20%
0 0%
A B C D
62 29 5 4
13
4. IMPROVEMENT PLAN SETTING
5. PLANNING IMPLEMENTATION
14
5. PLANNING IMPLEMENTATION
15
6. RESULT EVALUATION
Target I : 70
70% 96 %
60
Minimize unidentified documents up to
70% : from 67% into 20% number of 50
unidentified documents from total
40
documents
30
67%
Achievement :
20
67% 20% 3%
Target II : 18
74% 80%
Accelerate time for finding documents up 15
to 74% : from 15 minutes 36 seconds into
12
4 minutes
9 15mnt
36sec
Achievement : 6
3 4mnt 3mnt
Accelerate time for finding documents
35sec
up to 80% : from 15 minutes 0 Before
36 seconds into 3 minutes 35 seconds QCC
Target Result
15mnt 3 mnt
4mnt
36sec 35 sec
Analysing Benefit impact from QCDSMP : Quality Cost Delivery Moral and Productivity
Table : Creating Empty Area on the Storeroom on Oct 2005 Table : Cost Saving from Office Supplies during Aug – Oct 2005
16
Improvement Before QCC After QCC
Binders Labeling
Shelves Labeling
Document and
the binder must
in a same size
Binder clustering
base on the size
Treatment for
old documents
17
7. STANDARDIZATION
Standardize through :
Branch Memorandum No 001/FA/XI/KSR/2005 on 5th Nov 2005
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