Professional Documents
Culture Documents
On
Employee Satisfaction Survey
At
Siddheshwar Industries Pvt. Ltd
MIDC Pimpri H block Pune
Submitted by,
Ms Madhavi V Sonar.
Under guidance of
Mrs. Savita Rao,
Mr. Yogesh Daudkhane
College Name
‘Pratibha Institute of Management Science’
Chinchwad, Pune
2
ACKNOWLEDGEMENT
I gratefully acknowledge my gratitude sincere thanks to
our honorable
director Dr D B Bharti , my project guide Mr Yogesh Daudkhane , Mrs
Savita Rao for their guidelines ,and motivation which helped me for
completion of my project.
Declaration
I Ms. Madhavi V Sonar , student of “Pratibha Institute of
Yours sincerely,
INDEX
Sr No Topic Page
1 Company Profile
2 Executive Summery
3 Introduction to topic
5 Research Methodology
6 Limitations of study
9 Annexure
10 Bibliography
5
COMPANY PROFILE
4) Siddheshwar Engineering
5) Raj Enterprises
Product Rang
Siddheshwar Group of Industries have a wide and diverse range of products
to meet critical needs of both the automotive as well as engineering
industries.
Gears
Gear blank
7
System Components
9
Achievements
Qualified Level Three (Technical) for B.A.L., Akurdi & Waluj plants
EXECUTIVE SUMMARY
Motive behind project was to get exposure to
industry, to learn differentiate , correlate knowledge with practical work
.Employee satisfaction is important company progress ,to know about
employee satisfaction of Siddheshwar Employees I took company
information about their products ,sister concerns company history
organizational structure ,total number of workers , shift timing ,average
educational level of workers ,HR policy ,work environment etc
.Accordingly questionnaire was prepared . I went to every worker one by
one to talk about their satisfaction . In this project work I practically learn
how to prepare questionnaire ,how to take survey, communication ,what is
the mentality of workers ,what are their problems ,their expectations from
company same way I got to what are companies expectations from their
workers .It was great to know how organization works, about their
coordination ,co-operation ,Production ,control .Motivating workers to work
more effectively was done effectively in company .
Whatever conversation I had with worker , on my
level I analyzed it and maintained in a chart form .Recorded their
suggestions, remark satisfaction level .All information I got presented it in
graphical format. With help of observations I made in project days made
conclusion ,and suggested some ideas which may help to increase
satisfaction in employees .
INTRODUCTION TO TOPIC
satisfaction.
Satisfying factors motivate workers while dissatisfying ones prevent.
Motivating factors are achievement, recognition, the job conducted,
responsibility, promotion and the factors related to the job itself for personal
development. Motivating factors in the working environment result in the
job satisfaction of the person while protective ones dissatisfy him/her .
Maslow connects the creation of the existence of people's sense of
satisfaction with the maintenance of the classified needs. These are:
physiological needs (eating, drinking, resting, etc.), security needs (pension,
health insurance, etc.), the need to love (good relations with the
environment, friendship, fellowship, to love and to be loved), need to self-
esteem (self-confidence, recognition, adoration, to be given importance,
status, etc.) need of self-actualization (maximization of the latent[potential]
power and capacity, development of abilities, etc.) .
Insufficient education, inability to select qualified workers for the job, lack
of communications, lack of job definitions, all affect job satisfaction
negatively. It has been asserted that participating in the management, having
the decision making power, independence on the job and the unit where the
individual works, have positive impact upon the job satisfaction. The job
itself (the work conducted), and achievement and recognition at work result
in satisfaction while the management policy, relations with the managers
and colleagues result in dissatisfaction. Factors related to the job itself such
as using talents, creativity, responsibility, recognition have influence on the
job satisfaction.
Age is one of the factors affecting job satisfaction. Studies conducted in five
different countries prove that the elder workers are more satisfied . Kose has
also found a meaningful relation between the age and job satisfaction .
There is a strong connection between feeling secure and saying one is
satisfied with a job. People who state their job is secure have a much larger
probability of reporting themselves happy with their work.
Similarly, by some researchers, sex is also found to have an influence on job
satisfaction . Besides, Wahba has found out that male librarians give more
importance to personal development and free decision making in their jobs
than the female librarians, and the female librarians are more dissatisfied
than the male librarians .
Job satisfaction and devotion to the job, affected each other reciprocally,
and they have great impact upon performance. The most significant of the
factors affecting performance are economical, technical, socio-political,
cultural and demographical ones .
However, most efforts to improve performance seem to center on improving
the conditions surrounding the work. These are worthwhile efforts, but they
usually result only in short-term improvements in attitudes and productivity,
and the situation often returns quickly to normal .
13
RESEARCH METHODOLOGY
Limitations of Study
Employee Satisfaction Survey depends on many factors
in which workers personal ,family background also plays important role for
satisfaction or dissatisfaction .
Workers nature, prejudgment tendency, fear to loose job,
introvert nature becomes distraction in survey .People may give false
answers, hide information ,which affect on result of survey.
,
16
Ratings
Excellent =A
Good=B
Poor=C
Not Satisfied=D
Dres
Shift Work Hygien s Interpersonal Cantee Suggestions by
Sr No timing Place Machineries Payment Training e Code relations n workers Remark
Complained about
1 A A A B B B B B B
wash room Satisfied
contract system
2 B B A B B B B B C
should not applicable
3 B B B B B B B B B - Satisfied
4 B B A C C C B B C Dissatisfied
5 B A A C C C B B C -
contract system
6 B A A B B B B B C
should not applicable
7 B B B C B B B B C
8 B B A B B B B B B
9 B B A B B B B B B
chapaties are not good
10 A B A C B B B B C during night shift ,work
Place not sufficient
11 A B A C B B B B C
Ready to pay for
12 B B B C B B B B C
another apron
13 B B B C B B B B C
14 B B B C B B B B C
17
15 B B A B C C B B B
16 B B A B B C B B C
17 B B A B A C B B B 37
18 B B A C C C B B C
19 B B A A A B B B B
20 B A A B B B B B B
21 B B B B A B B B B
22 B C C C B C B B C
23 B B B C C C B B C
24 B B B B B B B B B
25 B B B B B B B B B
26 B A A B B C B B B
28 B B B B C B B B
29 B B A B B C B B B
30 B A A C B C B B B
31 B B A C C B B B C
32 B B A C B C B B B
33 B B B C B B B B C
34 B B B C B B B B B
35 B B A C B B B B C
36 B B B B C B B B C
37 B B B C B B B B C
38 B A B B B C B B B
39 B B A C B C B B C
40 B B A B B C B B B
41 B B B B C B B B C
42 B A B B C B B B C
43 B B B B B B B C
44 B B B B C C B B B
45 B B B B C B B B B
46 B B B B B C B B B
47 B B B B B B B B B
48 A B B B B B B B B
18
49 B B B C C C B B C
50 B B A B B B B B B
51 B B B B B B B B B Satisfide
need Hand glows ,ESI,
52 B
C C B C C BY B B overtime
not good food ,over
time less payment
53 B B B C C C BY B C Payment late
54 B B B B B B B B C
55 B
56 A B B B C B B B B
57 A B B B B B B B B Satisfied
58 B B B B B B B B B
59 B B B B C B B B B Pf ,ESI not regular
60 B B B B B B B B B
61 B B B B B B B B B
work place not
62 B
C B C B C B B B sufficient
not clean ,light not
sufficient to work
effectively at night
63 B
,need different
arrangement of
C B C B C B B B machineries
64 B C B C B C B B B
1 B B B B B C C B C
2 B B A C B B C B C
3 B C B B B A C B B
Work force is
A A A A A A A A B less ,
4
Man power
A A A C B B A B B Problem
5
6 A A A A C A A A A
at night shift
food is not
sufficient ,quality
is not good
7 B B B C B C B B C
at night shift
food is not
sufficient ,quality
is not good
8 B B B C C B B B C
Zone2 A=3 A=3 A=4 A=2 A=1 A=3 A\=3 A=2 A=1
B=5 B=4 B=4 B=2 B=5 B=3 B=2 B=6 B=3
C=1 C=4 C=2 C=1 C=3 C=4
20
Production
Zone 3
Sr. No shift Work Machinery Payment Training Hygiene Dress Interpersonal Cantee suggestions
timing Place and tools Code relations n
1 C B A D B C B B B Fixture of
machine not
good
2 C B A D B C B B B
3 C B A D B C B B B
4 B B B C B B B B B
5 B B B C B B B B B
6 B B B C B B B B B
7 B B B C B B B B B
8 B B B C B B B B B
9 B B B C B B B B B
10 B B C B B B B B B machineries are
not good
11 B B B B B B B B B machineries
need
maintenance
,payment to old
workers is less
than new
workers
12 B B B B B B B B B
13 B B B C B C B B B
14 B A B C C B B B B
21
15 B B B C B B B B B
16 B B B C B B B B C
17 B B B C C B B B C
18 B B B C B C B B B
19 B B B C B B B B B
20 B B B C C C B B C
21 B B B C C C B B B
22 B B B C B B B B B
23 B B B C B C B B C
24 B B B C B B B B C Satisfied
28 C B B B B B BY B B
29 B B B C B B BY B C
30 B B A C B B BN B C
31 B A B C B B BY B B
32 B B B B C B BY B B
33 B B C B C B B B B
34 B B B C C B BN B B
35 C B B C B B BN B B
36 B B C B B C BY B B
37 B B C C C C BN B B
Zone2 A=3 A=3 A=4 A=2 A=1 A=3 A=3 A=2 A=1
B=5 B=4 B=4 B=2 B=5 B=3 B=2 B=6 B=3
C=1 C=4 C=2 C=1 C=3 C=4
A) Workplace –
1) In CNC department workers are satisfied with their work place they don’t
have any problem , working place is clean , good to work
B) Shift timings
C) Payment –
1) Regarding payment workers are not known about their payment ,I think if
company tell them regarding why he is paid ‘x’ amount of salary it will
help to reduce dissatisfaction regarding payment and help him to motivate
for quality work and more salary
D) Machineries
E) Canteen
F) Training
G) Hygiene
Drinking water, food , wash room ,washing powder to wash hands etc are
provided by company.
Workers need to go to canteen to drink water when they are on shop Flore
which waste working time ,so I suggest if company can provide drinking
water near to production shop it will more helpful .Hand washing powder is
available only before and after lunch ,workers request is make it available
after finishing job work
H) Dress code
I) Interpersonal Relationship
J) Other Suggestions
3) At night shift tea comes early, instead of that if you can provide tea
between 12-1 pm when workers feel sleepy , tired it will help to regain
energy for good work
4) When people work for overtime they work for continuously after regular
job hour ,in this case they get tired and can not give expected job target ,?In
this case company can provide Biscuits and tea as energy food at time of
overtime
6) At newly started machine area machineries are placed very near which
is becoming uncomfortable to work ,if more space is made available to them
it will help workers to work smoothly .
Annexure
To Workers
To supervisors
Bibliography
1) Organizational Behavior by Stepen and Mary Coutler