Service Advisor, Assistant Service Manager, Assistant Sales Manager, Service Coordinator, Service Manager, Assistant Service Manager, with 10 years experience looking for a Direct Contributor position.
Service Advisor, Assistant Service Manager, Assistant Sales Manager, Service Coordinator, Service Manager, Assistant Service Manager, with 10 years experience looking for a Direct Contributor position.
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Attribution Non-Commercial (BY-NC)
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Service Advisor, Assistant Service Manager, Assistant Sales Manager, Service Coordinator, Service Manager, Assistant Service Manager, with 10 years experience looking for a Direct Contributor position.
Copyright:
Attribution Non-Commercial (BY-NC)
Available Formats
Download as TXT, PDF, TXT or read online from Scribd
Dallas, TX 75243 469-693-1331 jgf457d8@westpost.net EXPERIENCED, SERVICE AND SALES PROFESSIONAL, seeking to secure a position that w ill allow me to maximize my professional approach, drive and leadership abilitie s to contribute towards companyas growth and business objectives. EDUCATION SOUTHEASTERN OKLAHOMA STATE UNIVERSITY, DURANT, OKLAHOMA Bachelor of Science-Biological Health Science, May 2001 PROFESSIONAL EXPERIENCE BMW of San Antonio San Antonio, TX March 2010-Present Privately owned luxury automotive retailer ASM/Service Advisor a Manage the customeras repair and or service needs from initial assessment to c ompletion. a Inspect vehicles and apply appropriate resources to accurately identify and ve rify service needs a Write and verify accurate repair orders a Coordinate, communicate, and follow-up with team of technicians and support st aff to serve customeras needs a Maintain ongoing consulting relationship with clients a Thoroughly understand BMW products and services and advise clients accordingly a Stay current on BMW and MINI training materials and services a Consistently meet and frequently exceed set CSI goals AUTONATION Dallas,TX February 20 05-March 2010 Top selling S&P 500 Company, ranked by Fortune magazine as Americas most admired automotive retailer Service Manager a Oversee the functioning of the entire service department including, Technician s, Service Advisors, Cashiers and Valets. a Assist in development goals and initiate the action to achieve them a Monitor initiatives within service department pertaining to training, certifi cation, repair order count, customer pay, and CSI a Effectively manage assigned staff while fostering a positive work environment a Involved in recruiting, training, assisting, monitoring, evaluating and counse l Assistant Service Managers in all of their business activity and back up as ne eded a Building positive customer relationship through communication and exceptional service PARK PLACE MOTORS Dallas, TX October 200 2-Februrary 2005 Luxury, sports and special interest auto dealership Lead Sales Coordinator a Initiate outbound and receive inbound calls from potential and existing client s with goal of solidifying a sales appointment a Demonstrate extensive product knowledge a Support customers through first steps of car purchase process a Consistently meet and/or exceed sales goals and objectives JASON GAUT PARK PLACE MOTORS Service Coordinator a Establish and maintain customeras sales and service transaction history a Advise customers of recalls and scheduled maintenance recommended by the manuf acturer a Responsible for assigning customers appropriate service writers a Serve as mobile/roadside service coordinator MARTIN FLETCHER Irving, TX May 2002- July 2002 National healthcare consulting and staffing firm Medical Recruiter a Recruit, asses and qualify available candidates to fill both client contract a nd non-contract positions a Serve as a liaison between candidates and client to secure mutually satisfying direct hire placements. a Developed placement leads to build talent pool database a Negotiated compensation packages ENTERPRISE RENT-A-CAR Dallas, TX June 2001-May 2002 Largest car rental company in North America Management Trainee a Demonstrate excellent marketing strategies with proven success in leads and fi eld activity a Proven ability to inspect and evaluate information pertaining to auto claims a Exercise management skills at a high volume retail branch a Proven ability to close deals, prepare quotes and sales proposals a Actively maintain rapport with existing corporate clients and research prospec tive accounts SCHERING PLOUGH Dallas, TX May 1999-Augu st 2000 Worldwide research based pharmaceutical company Pharmaceutical Sales Representative-Internship a Marketed Schering developed prescription products to Dallas area physicians an d medical facilities a Established strong relationships with members of health care industry a Demonstrated initiative, responsibility and project planning ability a Actively managed client appointments and meetings a Processed sales orders a Maintained product inventory for distribution and delivery OTHER INVOLVEMENT Internships/Projects: Pharmaceutical Sales, Schering Plough (Consecutive summers 1999 and 2000) Service: Volunteer Pee-Wee football coach 469-693-1331 jgf457d8@westpost.net