Kathleen E.

Caperna
53 Wesleyan Drive
Hamilton Square, New Jersey 08690
Objective:
To obtain a position where I can use my considerable billing and practice manage
ment experience to positively influence the revenue results of a specialist or i
nternal medicine practice.
Experience:
Knowledgealbe in all functions of revenue cycle management; accuracy of demograp
hics, charge entry, cpt and icd9 coding and auditing, submission of claims, erro
r reports and correction, tracking of submission reports, payments and payment r
eports, posting eob's, denials and follow-up, write-offs, payment trends, A/R ma
nagement, production analysis, credentialing, managed care company specification
s and processes, electronic and paper claims documentation specifications and re
sults oriented training.
I also have extensive experience in Practice Management including management of
one to four family practices at once for from one to four physicians, as well as
assistant manager to a 26 physician multispecialty practice and managing billin
g for a 22 physician specialty practice. I am experienced in all aspects of bil
ling management, payroll, human resources policies and details, training, conti
nuing education, office procedures and policies (includes writing office policy
and procedure manuals and job description manuals), problem solutions, building
operations management, purchasing, inventory, cost control, monitoring of all of
fice and medical supplies and equipment (purchased and supervised installation o
f new phone system and obtained loan).
Proficient with multiple medical software management/billing/EMR programs includ
ing month end reconciliation and reporting , Quickbooks Pro, Windows Office Prog
rams. Interface with accountants and lawyers; excellent interpersonal skills w
ith skillful problem resolution. I am also experienced as a Medical Assistant,
a District Bookkeeper and a Secretary with keyboarding and medical transcription
skills.
Job History:
2/10 to Present: Acting Billing Manager/Senior Biller, Premier Urology Associat
es LLC, 3131 Princeton Pike Office Park, Lawrenceville, NJ 08648
10/5 to 2/10: Billing Manager, Lawrenceville Urology, 2 Princess Road, Lawrenc
eville, NJ 08648
10/01 to 10/05: Practice Manager/Account Manager, Source-One Medical Managemen
t, 2 Carnegie Road, Lawrenceville, NJ 08648 (Practice Manager, Princeton Interna
l Medicine, Princeton, NJ 08540)
6/99 to 9/01: Assistant Billing Manager/Accounts Manager, Cornerstone Medical
Management LLS, Princeton, NJ 08540
10/95 to 5/99: Office Manager/Management Consultant employed by Healthcare Mana
gement Partners, Princeton, NJ 08540, as Practice Manager, HJG Medical Associate
s, Hopewell, NJ 08525
6/95 to 9/95: I was recruited for a special project reseaaarching for a not-for
-profit organization for Ann Erdman-Fries, Princeton, NJ 08540
1/91 to 6/95: Business Manager, Joslin Center for Diabetes at St Barnabas, Prin
ceton Division, 100 Canal Pointe Blvd, Princeton, NJ 08540
3/89 to 12/90: Secretary/Receptionist/Biller, Russo Chiropractic Center, 2313 R
oute 33, Robbinsville, NJ 08691
1/86 to 5/88: Secretary/Receptionist/Medical Assistant, OB/GYN, Ambrose P. Clun
an, MD, 123 Franklin Corner Road, Lawrenceville, NJ 08648
1/83 to 1/86: Clerical/District Bookkeeper, H & R Block, Inc., Lawrenceville Sh
opping Center, Lawrenceville, NJ 08648
8/68 to 8/78: Medical Secretarial Pool/Contingent for Pathology and other Labor
atories and Departments, St. Joseph Hospital, 7600 York Road, Towson, MD 21204
Education:
7/67 to 7/68, Strayer College, Baltimore, MD, Class Valedictorian
9/66 to 6/67, Towson State University, Towson, MD
MT/ST IBM Training Course, Word Perfect, Clinical Trial Management for Eli Lily
& Co., Medical Group Management Assoc. Practice Management Seminar, AUA Coding S
eminar, various other seminars and training classes for coding and management .
References available on request.