Jit K.

Mitra
SENIOR IT EXECUTIVE
28 Gregory Road
Cos Cob, Greenwich, CT 06807
Tel: (203) 629-1135
Cell: (203) 223-6800
E-Mail: jmf891ea@westpost.net
Executive Profile:
Dynamic, creative and results-driven Clinical Technology Executive, successful i
n building state-of-the-art, technology organizations. A Technology Architect, D
irector and hands on professional with proven track record in planning, architec
ture, World wide implementation of Client/Server, Infrastructure, Operation, Ora
cle Financial ERP and WEB based multi-tiered Systems. Experienced in team build
ing, problem recognition, tactical approach, technical training, management deve
lopment and customer service skills both in large as well as startup organizatio
ns.
* *Medical & Clinical Technology Asset Management **Technology Deployment and Im
plementation
* *Global IT Delivery & Project Management **Cross Functional Management
* *Budgeting & Cost Control
* Staff Management & Team Building
**Change Control Management
________________________________________________________________________
PROFESSIONAL EXPERIENCE
Eagle Landing Residential Care & Nursing Home New England A
pr '04 - Present
Co-Founder, CIO & Managing Partner
* .Provide executive leadership as head of IT Center. Responsible for all aspect
s of strategic IT planning and new clinical information Program Management , Fin
ancial Systems Management. Responsible for multi-level billing systems, budgetin
g, contract manager and support of all technology in 12 facilities.
* Implemented clinical care tracking systems in Nursing home and multiple reside
ntial care facilities.
* Increased monthly cash flow by an average of 20% by implementing HealthTech bi
lling systems for Medicaid, Medicare, Tri-care and other private systems.
* Worked with Outsourced IT Development Team for Integration of billing system w
ith Corporate Financial systems.
* Through collaboration with admissions and business office staff, reduced unbil
led account in 6 months by implementing systems improvements, automating redunda
nt processes and performing process design.
* Designed and implemented systems, network Infrastructures for security systems
and WAN systems in all 12 facilities.
* Lead team of in-house and contract IT specialists for developing server based
as well as host based process for payroll systems by Paychex for multiple facili
ties.
* Started EMR implementation for long term residents with 'HealthTech' software.
Elind Inc. New York; NY
Aug '02 - Dec '03
Chief Information Officer
* Introduced and managed offshore outsourced in India for IT software developmen
t for financial services industries.
* Implemented and outsourced managed services business (ASP). This comprises 24x
7 NOC support, application support, DB services, Helpdesk support and system adm
inistration for UNIX, NT and Linux.
JIT MITRA Page 2
World Wrestling Entertainment (WWE, Inc.), Stamford; CT
 May '01 - Jun '02
Senior Director Technology, Operation and System Integration
* Directed the Architectural Design and Implementation of new infrastructure, 24
x7 NOC, CISCO based WAN (OC3, T3, T1, ATM), HP SAN, Window 2000, data center (SU
N, HP, IBM AIX, NT, AS400) and centralized storage and centralized backup system
. Data Center operation SOP was published. Results: Increase in efficiency an
d cost savings by $1.5M per annum. 24x7 operation.
* Initiated all operational and Infrastructure aspect of Outsourced Project of D
esign and Implementation of Decision Support System (DSS). Responsible for Vendo
r Management with proper SLA. Infrastructure consists of Win2000, SUN server, O
racle RDBMS, Microsoft Exchange, Cisco based Firewall for extranet application.
Results: Increase in e_business revenue by 35% and efficiency.
* Planned, justified and implemented DR site for Financial Solomon ERP system an
d Notara Sales & Marketing system at NYC co-location facility utilizing EMC's Ti
me-Finder and SRDF technology. All sites are connected with Cisco based WAN with
redundancy circuit.
* Undertook initiative to replace existing E_Commerce vendor with outsourced Ven
dor with proper SLA. Directed the architectural design of Oracle DB replication
to WWF's Data Warehouse. Results: Cost savings by 35% and future market analysis
for WWF products.
* As a part of CRM Project, directed the implementation of customer Email suppor
t for Pay-Per-View and Video-on-demand events. Results: Cost savings in refund a
nd customer satisfaction.
* As a part of new line of revenue, I directed Media Asset Management Project ($
6M). The project enables Video, Still assets and Tape management into digital fo
rmat with Video editing, Nesbit tape management. Result: Increase in efficiency
in Video editing by 200% and new revenue generating line of business.
* Technology used: Oracle, CISCO, Window 2000, EMC's Control Center, EMC BCV &
SAN, SRDF, Sql2000, SUN, Linux server, WebSphere, Convera, LDAP, Virage, Nesbit,
Artesia. Remedy ARS, Rem_Mail and helpdesk system, Iplanet, OADW, Suresource ba
sed Fulfillment centers in US and Europe. Cisco, StorageApps, StorageTEK, Verit
as, IBM Risc6000, HP, AS400 and ArcServ.
MessageClick.Com (Unified Messaging Systems, startup company), NY
March '99 - Feb '01
Chief Technology Officer
As a member of the executive management team I was responsible complete IT archi
tecture design, services, which consists of Infrastructure design, Oracle RDBMS
architecture, CISCO based WAN, software development, professional services, cust
omer Care, Systems and Network operations (24x7) in USA and Europe.
* Designed the system architecture and implemented Remedy based customer support
center and directed outsourced 24x7 NOC center. Results: Increase in efficie
ncy, uptime, customer satisfaction and cost savings.
* Implemented multi-tier distributed systems based on open system standard (30 U
nix nodes, Oracle). The system was designed for unified messaging based on open
IP architecture. The system is highly scalable and subscribers increased over 2
000 daily, serving both B2B and B2C environments. Results: Scalable architecture
to meet customer requirements with high availability
* As a part of Unified Messaging system, we offered local telephone number any p
lace anywhere. The product and network was designed to transfer area code and ph
one number to centralized places for load balancing and disaster recovery. Resu
lts: New line of revenue generating business.
* Planned and implemented the increase of WEB based broadcast faxing capacity fr
om 1 million minutes per month to 10 million minutes per month within a year. Im
plemented 3 tier faxing system over the IP network. Results: Increase revenue b
y 45% and customer retention.
* Technology used: SUN Cluster, Genuity Voice over Internet (VOIP), LDAP, CISCO
and Oracle, HP Openview, EMC, BMC Patrol, Unix, Cisco works, Sqlserver, Netcent
ric application and Sybase.
CABLEVISION SYSTEMS CORP. Bethpage, New York 1996- Mar '99
Senior IT Executive, Open Systems Technology Group.
Spearheaded the Architectural design, Development and Implementation of Client/S
erver technologies, Oracle Financial ERP and manage enterprise-wide for the Open
Systems Technology Department at Cablevision. Scope
JIT MITRA Page 3
of responsibility has included implementations of numerous major projects. Manag
ed annual budget of more than $100 million for Client/Server technology implemen
tation and support.
* Pioneered innovative team building and cross-functional management techniques
to expedite workflow, simplify processes and reduce operating costs. Responsible
for architectural design, selection, purchase, design and implementation of ent
ire Client/Server architecture which consists of 125 Unix servers, 400 Intel fil
e servers, 250 TB storage, Centralized backup system, System cluster/fail-over,
CISCO based WAN, and Intranet/Internet E_Commerce sites. Results: Creation of s
calable Corporate Data Center with high availability and built-in redundancy.
* Led the project to merge Madison Square Garden's, The Wiz and Radio City Music
Hall's client/server technology environment and data centers into Cablevision's
Open Systems technology environment upon completion of Cablevision's acquisitio
n process. Result was increase in efficiency, cost control and creation of disas
ter recovery site. Results: Cost savings of over $3.5M per annum for merged ope
ration, SW license, maintenance, NOC and application supports.
* As a part of total CRM solution for Telephony service, group was responsible f
or system and Oracle DB architecture, implementation of workflow process with Te
lephony fault detection system, Results: Increase in market share with the use o
f data mining operations.
* Responsible for system architecture, fail-over, report management, daily feed
to Customer data warehouse (DSS) and deployment of Oracle Financial ERP system i
n the Campus and over 200 remote locations. Implemented Citrix system for remote
users. The ERP trouble ticket interfaced with Remedy trouble ticket. Results: I
ntegrated ERP systems with 24x7 operation. 50% increase in back office operation
.
* Project Director and outsourced to KPMG of Enterprise Management systems ($12M
) with Tivoli10 framework for software distribution, network management, user ad
ministration, fault management, helpdesk (Remedy). The co-relation engine was bu
ilt to suit Cablevision's business specification to co-relate network fault with
user based notification and corrective action. Oracle ERP application monitorin
g was integrated with Tivoli10. Results: 35% cost savings in system and network
management and data center operational cost.
* Responsible for capacity planning and implementations of Data Warehouse projec
t (DSS 3.2 TB). System was designed with daily update from transactional systems
such as Oracle 11 Financial ERP, Telephony service, retail service such as WIZ,
Radio City and Madison Square Garden as well as Cable subscriber service (based
on Tandem System). Ad-Hoc report and all campaign report were generated from DW
system. Results: Increase market share due to data mining of Cable, Telephony
and consumer products.
* Implemented new Point-Of-Sales (POS) system was installed in 42 'The Wiz' stor
es due to change of business process. The system was designed to be centrally co
ntrolled, integrated to real time inventory system and Oracle Financial ERP syst
em for 24x7 operation. Results: Increase in revenue due to online product offer
ings and increase in efficiency due to online inventory control.
* Group was responsible for Infrastructure design for Intranet and Internet site
s. Responsible for launching E_Commerce site for 'The Wiz', Radio city Music Hal
l and Madison Square Garden. Results: 15% Increase in cross sales of tickets an
d consumer goods.
* Technology used: Oracle RDBMS, CISCO, Oracle Financial 10.7SC, Upgrade to Orac
le 11 NCA, PeopleSoft HR, HP AUX, HP Service Guard, Remedy, EMC Time Finder, EMC
SRDF, IBM Risc 6000, SUN, HP, EMC, SAN, NAS, Storage TEK, Veritas, Legato, SRDF
integrate with Oracle, HACMP, IBM's HACMP Geo-cluster. Siebel, EMC, small world
and EIS, Tivoli10, BMC Patrol, Tivoli Enterprise Console (TEC), Oracle express,
Crystal report, Oracle OADW, GERS pos, Oracle, Clariion and Data General AV 250
0 system, Open Market WEB application server platform.
TIME-WARNER: HOME BOX OFFICE, New York
1992 - 1996
Director, Distributed and Office Systems Group
As an IT Director, managed a staff of over 45 professionals. Responsible for des
ign and support HBO's Infrastructure technology in 15 locations throughout the w
orld. Responsible for Users' support of desktop systems, email, LAN and helpdes
k operations.
JIT MITRA Page 4
* Directed all migration activities of financial and cable TV network programmin
g systems from Mainframe to UNIX (over 35 Unix servers) based distributed system
s in a client/server environment. Technology used: IBM Risc6000, EMC, Oracle, C
ISCO based WAN and IBM HACMP.
* Responsible for Infrastructure architecture for "Media Asset Management' syste
m with Video tape Bar-coding system. Directed Customer care, NOC, Network suppor
t, Training, Unix systems, DBA and all distributed system engineering. Technol
ogy used: Oracle, EMC, SUN, RF Scanning and Barcode
Senior Consulting Engineer 1991 -1992
Project Leader, systems integration and support
* Performed daily System Administration of Sun SPARCSTATIONS (50 Unix nodes) bas
ed network at financial institutions such as Kidder Peabody and Nomura Securitie
s.
PERKIN-ELMER CORPORATION, Norwalk, Connecticut. 1978-1991
Senior Manager of Medical Engineering Information Systems,
Planned, justified, organized and implemented multiple computer systems in a net
worked installation for engineering and manufacturing operation.
* Provided technical support and training of Chromatograph, Spectrograph instru
ments..
* Planned, justified, implemented and supported technical staff for corporate Ca
d/Cam systems in 12 worldwide locations. Responsible for integration of Engineer
ing and Manufacturing workflow and database.
* As a manager of engineering services I had overall responsibility of Network d
esign, Technical support, operations of Engineering Computing systems to support
over 150 Engineers.
EDUCATION:
Polytechnic Institute of NYU , New York
Master Of Science in Electronics Engineering (MSEE)
National Institute Of Technology ( NIT), India
Bachelor of Science in Electrical Engineering (BSEE)
Certified Manufacturing Engineer (CMfgE) USA