You are on page 1of 2

Crist R.

Wilson
1031 Trail View Lane, Durham NC 27713
Phone: 336-817-8380 Email: cw1059002@westpost.net

Qualifications:
* Operations management
* Project management
* Client and vendor management
* Health & Welfare benefits management
* Quality control management
* New client implementation
* Development of process and workflows
* IT quality control, testing and implementation
* Work experience equivalent to undergraduate degree in business

Work History:
Aon Consulting - October 2004 to Current
Benefits Specialist/Project Manager
* Working cross functional positions (Client Service Manager, Service Delivery M
anger and Benefits Specialist)
* Manage Ongoing and Annual Benefit Enrollment plans
* Facilitate client and vendor meetings
* Management of inbound and outbound electronic data
* Management between system programming teams and processors
* Development and Implementation of data files
* Testing and verification of system programs
* Mediator for Participant Services
* Escalation resource for client and vendor issues and resolutions
* Best practice and process flow development
* Trainer/Mentor
* COBRA Administration

Winston Personnel - July 2004 to October 2004


Project Manager - Contracted for Aon Consulting
* Health and Welfare benefits administration
* Project management
* Quality control
* Trainer
* Managed programming changes
* Created documentation for best practices
* Managed client and vendor updates
* Facilitated client and vendor meetings
* Coordinated annual benefit enrollments

TAD Technical Services- February 2004 to April 2004


Architect & Engineering Construction Coordinator - Contracted for General Dynami
cs
* Schedule management for Supervisors and Contractors
* Prepared presentations deployment meetings
* Audited preliminary and construction drawings
* Coordinated architect and engineering services
* Generated and submitted purchase requisitions
* Coordinated logistics for site development

Triumph Actuation Systems - June 2002 to September 2003


Aftermarket Administrator
* Managed repair/replacement of hydraulic parts for commercial and military airl
ines
* Quality Control
* Maintained commercial and military contracts
* Negotiated job quotes relating to material and labor costs

Winston Personnel - August 2000 to May 2002


Administration/Accounting Assistant/Training Coordinator
* Office management /administration, Accounting, and Training Coordination
* Accounts Payable/Receivable, and payroll
* Training
* Purchasing Agent
* Recruiting

Wachovia Bank - June 1997 to August 2000


Sr. Account Analyst/Control Specialist
Sr. Administrative Support Specialist/Training Coordinator
Business Banking/Corporate Training and Development
* Sr. Administrative Support
* New Hire training
* Coordinated internal/external instructors
* Maintained department training records
* Preformed quality assessments
* Audit reports

Education & Training:


* Bandys High School: High School Diploma- June 1989
* Forsyth Technical Community College: Office Systems Management & Professionali
sm - December 1989

Technical Skills:
* Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook, Communicator
, Visio and Project), Lotus Notes, SharePoint, Travis, APPLAUD, Receivables Edg
e, MoveIt, ClaimsPlus, PeopleSoft CRM, Portal, WebEx, Time & Expense, Cisco IP C
ommunicator, Programmer File Editor (PFE), NetMeeting, IPSwitch WS_FTP Pro, Adob
e Acrobat Pro, PGP Desktop, and Stellent IBPM

Requested Salary: 45K+

You might also like