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Sheila C.

Nickerson
11 Reagan Road
Milford, MA 01757
508-381-0663
email: sn11327f8@westpost.net
Computer Applications:
Microsoft Word, Excel, Photoshop, Page Maker, Illustrator, Publisher, PowerPoint
, Windows Explorer, Act Database, Lotus Notes, GroupWise Scheduler and Email
General Areas of Competence
Accurate typing skills, knowledge of relevant office computer software, ability
to work well under pressure, ability to work and communicate with all staff at a
professional level, working knowledge of Word for Windows and Excel, organizati
onal skills, interpersonal skills, telephone skills, ability to supervise staff
and to use good judgment in recognizing scope of authority
Arrowstreet Inc. April 1998 a" Present
Somerville, MA
Project Assistant (October 2003 a" Present)
Office Manager (July 1998 a" June 2002)
Overall Objective
To coordinate detailed administrative aspects of the office in order to ensure t
hat work is performed in an efficient manner and that the office runs efficientl
y on a daily basis.
Specific Responsibilities
Supervises, trains, and coordinates work programs for secretaries, receptionist
and office assistants.
Deal with daily functions of running the office.
Performs administrative functions for one Principal and the Director of Administ
ration.
Inputs changes and additions to the Office Manual.
Keeps track of all company purchases of supplies and furnishings.
Implements the office infrastructure changes.
Maintains company vehicles, telephone/voice mail system, cellular phones, off-si
te storage facility, security system, and a clean office environment.
Maintains relationships with outside vendors.
Reports problems with the building to the landlord.
Orders corporate gifts and handles charitable donations.
Interviews potential staff under Director of Administration direction.
Conducts monthly meetings with administrative staff.
Provides coverage for the Director of Administration position when required.
Set-up of company outings and functions.
Reviews office infrastructure and procedure with new employees.
Project Secretary (April 1998 a" July 1998)
Overall Objective
To provide comprehensive secretarial and word processing services to Project Tea
ms. The position requires excellent organizational skills and an ability to wor
k independently with clients and staff. Areas of emphasis include architecture,
planning, and job development.
Specific Responsibilities
Word process project correspondence, transmittals, memoranda, specifications, pr
oposals and reports.
Maintain project filing system and address directories.
Screen calls, answer inquiries, and set up meetings.
Maintain schedules and travel arrangements for project Principals and Manager.
Set-up and take down conference rooms for meetings (including scheduling rooms a
nd ordering food).
Place work orders with the reprographic center.
Route mail, faxes, and packages to staff; sent to clients and consultants.
Provide back-up coverage for reception desk.
Provide back-up coverage for other project secretaries.
Care Group Provider Services Network 1997 - 1998
Boston, MA
Assistant to the President and VP of Operations
Specific Responsibilities
Maintain the schedule of both supervisors
Set-up weekly, bi-weekly, and monthly meetings with the many Committees within t
he organization
Type and distribute all meeting minutes in a timely manner
Create and maintain binders for each Committee with all meeting notes, attachmen
ts and other relevant material
Make travel arrangements
Process travel reimbursements
Assist in the creation of presentation overheads/slides using PowerPoint softwar
e.
Deal with daily functions of running the office.
Performs administrative functions for one Principal and the Director of Administ
ration.
Mount Auburn Cambridge, IPA 1995 a" 1997
Belmont, MA
Office Manager and Administrative Assistant
Specific Responsibilities
Set-up weekly, bi-weekly, and monthly meetings with the many Committees within t
he organization
Attend monthly Board Meeting taking Meeting Notes for Distribution
Type and distribute all meeting minutes in a timely manner
Create and maintain binders for each Committee with all meeting notes, attachmen
ts and other relevant material
Assist in the creation of presentation overheads/slides using PowerPoint softwar
e.
Deals with daily functions of running the office.
Place Ads for employment opportunities
Create Job Descriptions
Interview potential staff
Coordinates large projects
Assisted in the creation of the first physician directory
Assisted in the creation of the Companyas Newsletter using Microsoft Publis
her
Arrowstreet Inc. 1990 - 1995
Somerville, MA
Project Secretary
.
Education
Bunker Hill Community College 1991 a"1993
Charlestown, MA
Criminal Justice Courses
Matignon High School 1982 a" 1986
Cambridge, MA
College Prepatory Courses

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