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Apple’s Friday
David Paul Morris/Getty Images
slackers
success is cost firms
£50m a
a lesson in year
corporate
LONDON (Reuters) – Busi-
nesses are losing more than
£50 million a year because of
employees leaving work early
on Friday, according to a re-
cent survey.
strategy
The top excuses for start-
ing the weekend early are a
long lunch, doctor’s appoint-
ment and an out-of-office
meeting near to home.
“Our evidence suggests
that more and more workers
are seeing Friday afternoon
as an unofficial holiday,” said
Pam Rogerson, head of per-
By HEIDE B. MALHOTRA 2002, its stock hovered around sonnel at Employersafe.
Epoch Times Washington Staff $14 (£6.90) a share. It jumped “We have estimated that
to around $65 (£32) a share by this is costing British business
the end of 2004. At the end of just over £50 million a year,
Apple Inc. is riding high. In the 2006, Apple was trading at $85 which all goes to form part of
last quarter, it shipped almost (£42) a share, eventually mov- the overall £13 billion cost of
1.8 million Macintosh comput- ing up to more than $120 (£59) workplace absenteeism.”
ers, sold 9.8 million iPod mu- by May of this year. The company has devel-
sic players and its iPhone—a oped a software system which
revolutionary new product that Taking the hint detects patterns of absence
ICONS: Apple’s latest iMac and iPhone are the most recent additions to a range of modern technology icons and symbols of Apple’s business success
went on sale in June after an al- Harvard Business School has and recommends appropri-
most hysterical media blitz—is followed Apple’s fortunes Robert Sullivan/AFP/Getty Images ate disciplinary action.
expected to reach sales of more and misfortunes since 1992 the dumps, everyone said that ferent strategies in the 2004 membership in chipmaker In- retail stores are often crowded Employersafe also said the
than 1 million within the next and included the company as they saw it coming, but when it “Where Does Apple Go from tel) to throw in the towel on with customers. When the lat- “Friday Feeling” trend has
three months, according to a re- a case study in its MBA cur- was doing well, students were Here?” article. The most dras- its own OS, license Microsoft est product, the iPhone, hit the been reinforced by motoring
cent Apple press release. riculum. The case has been re- confounded when Yoffie point- tic change was to “build their Windows and become a big- market on June 29, media re-
ed to problems in the making. business off of the digital home, time computer manufacturer. ported long lines in front of Ap-
Apple also claims that it has
sold more than three billion
vamped five times, including a
video lecture from John Scul- “Student opinion of Apple the iPod, iTunes, iPhoto, etc.,” Jobs, who assumed the CEO ple stores of consumers waiting “More and more
songs—downloaded from its ley, former Apple CEO (1985 tends to be excessively posi-
tive or excessively negative,
said Yoffie. He also suggested
that Apple restructure from
position in 1997, must have fol-
lowed the Harvard discussions
to buy the phone. The lines had
formed a few days before the
workers see Friday
iTunes music software—and – 1993), going over blunders he
has five million songs, 550 tel- should have avoided. depending on the company’s a computer manufacturer to closely. Apple went innovative event and people had brought afternoon as an
evision shows and 500 movie “This is a case where you current fortunes,” suggested
Yoffie.
a consumer electronics firm.
He proposed to use Macintosh
under his leadership, as it in-
troduced the iMac, iPod, and
mattresses and food, just so
they would be one of the first to
unofficial holiday”
titles for purchase, more than can focus on strategic success
those offered by Amazon.com as well as strategic failure,” The case study’s latest ver- computer sales as a cash cow iTunes. The OS X operating get the iPhone.
and Target. said Harvard Professor David “When Apple sion, “Apple Computer, 2006,” and build up the other products. system and iPhone appeared “Apple brings several things organisations which report
“We are thrilled to report
the highest June quarter rev-
B. Yoffie, in the article “HBS
Cases: The Evolution of Ap-
was in the discusses in detail the strategies
used by former Apple CEOs,
Another suggestion was to
once again start licensing the
and sourcing chips from Intel
panned out. At the same time,
[to the market]: really sleek
cool hardware, great software
that the Friday rush hour
now starts around noon.
enue and profit in Apple’s his- ple,” published last month. He dumps, everyone the reasons behind the strate- Macintosh operating system to emphasise the new direc- and a cool hip image,” said Research by the Confed-
gies and why a given strategy (OS), which was stopped after tion as a consumer electronics Eric Clemens, professor at the eration of British Industry
tory, along with the highest
quarterly Mac sales ever,” said
continued, “There aren’t many
instances where you have both said that they was ineffective. Jobs took over the CEO posi- manufacturer, Apple ditched University of Pennsylvania’s (CBI) suggested earlier this
CEO Steve Jobs in a recent sides so nicely paired [the ups saw it coming” “The company always looks tion. A window had opened the word “Computer” from its Wharton Business School in a year that managers believe
press release. and downs of a company].” a little different, yet many of into the software market, with official name. recent Wharton publication. one in eight of all workplace
Alongside the company’s re- The Apple case study reso- the core issues that pose chal- Microsoft products becoming Additionally, Apple is the absences are due to staff fak-
surgence, Apple’s stock (NAS- nated well with Harvard stu- lenges for it remain constant,” pricey for consumers. Customer voices current front-runner as a “tech- ing illness and the favourite
DAQ: AAPL) has also enjoyed dents and generated deep dis- indicated Yoffie. Lastly, Yoffie suggested out Apple’s products are some of nology leader of the digital liv- days to do so are Fridays or
high returns. At the end of cussions. When Apple was in Yoffie suggested three dif- of self-interest (he held board the most sought-after, and its ing room,” Clemens added. Mondays.