Professional Documents
Culture Documents
Communications Drive
Protocol Convergence
November 2009
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White Paper: Unified Communications Drive Protocol Convergence
What are the similarities and differences between SIP Figure 1: Trend towards Unified Collaboration
and H.323? Which UC scenarios require the use of
SIP and when is H.323 more appropriate? This paper Telephony systems in the enterprise support
identifies the environments in which the use of each proprietary protocols and SIP but generally not H.323.
protocol is practical, and then compares H.323 and Instant messaging platforms are based on either
SIP, as they apply to visual communication. Since in XMPP5 or SIP.
many deployments there will be a mix between SIP
and H.323, the paper discusses interoperability Enterprise video has traditionally used the H.323
between SIP and H.323 and identifies approaches for protocol and only recently added SIP support in video
smoother migration. network elements such as endpoints and conference
servers. For example, Polycom® HDXTM endpoints
have a dual protocol stack and can place and receive
HOW ARE UNIFIED COMMUNICATIONS DRIVING calls through both the H.323 and SIP protocol.
PROTOCOL CONVERGENCE? Conference servers, such as the Polycom RMX 2000®
and Polycom RMX™ 4000, support SIP, H.323, and
The term Unified Communications (UC) refers to a H.320 protocols.
trend in business to simplify and integrate all forms of
communications. And while different vendors and SIP is the most functional common denominator that
analysts apply the definition quite differently, several could interconnect the different applications within the
functions are always mentioned in discussions about organization, and promises interconnecting the
currently separate systems into a UC solution.
©2009 Polycom, Inc. All rights reserved. Polycom and the Polycom logo design are registered trademarks of Polycom, Inc.
All other trademarks are the property of their respective owners. Information is subject to change without notice.
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White Paper: Unified Communications Drive Protocol Convergence
Therefore, we see increased support of SIP deliver excellent audio and video quality while
functionality in both telephony call control servers and guaranteeing interworking with the H.323 video
in enterprise video. equipment in the enterprise. PVX is a standalone client
that does not rely on a server for any of its
functionality. Polycom CMA Desktop on the other hand
WHERE DOES USING SIP FOR VISUAL integrates very closely with the CMA server, and is
COMMUNICATION MAKE BUSINESS SENSE? centrally managed. It also supports instant messaging
and presence, and can integrate with the corporate
Let’s look at several scenarios and identify the ones directory through the CMA server.
that benefit from using SIP instead of H.323.
Video-Enabled Hosted Communication
Overlay SIP Visual Communication Network
Hosted communication systems, such as BroadSoft
SIP could be used to build an entire overlay visual BroadWorks, provide Centrex-like functionality in IP
communication network, similar to the ones based on networks and usually have IP telephones as
H.323 today. SIP can deliver interoperability across endpoints. When these systems were developed in the
products and vendors. The so called ‘SIPit’ events are early 2000s, there was fierce competition between the
a good place for interoperability testing of new functional SIP protocol and the stimulus MGCP7
products and there are efforts in the SIP community to protocol in the hosted communication market. The
create automated online test tools that allow testing of difference between functional and stimulus protocols is
new software releases to make sure that discussed in the white paper “Scalable Infrastructure
interoperability is preserved. for Distributed Video.”8 SIP won the competition and is
now supported in all platforms used in hosted
So does it make sense to migrate enterprise video to communications.
SIP for the interoperability benefit? The answer is no;
H.323 is a well-established protocol and Vendors in this space who are looking for ways to
interoperability across products and vendors is enrich the user experience and better compete with
guaranteed. The International Multimedia on-premise systems see video as an excellent way to
Telecommunications Consortium (IMTC)6 organizes achieve differentiation. Since H.323 was never actually
regular interoperability tests, and all major players in deployed in the hosted communication space, SIP is
the market participate. In particular, video-specific the only standard for integration, and video endpoints
functions, such as content sharing and Far-End and conference servers must support SIP to become
Camera Control, are very well understood in the H.323 part of the hosted communication solution.
community and very new to the SIP world.
However, hosted communication (a.k.a. IP Centrex)
Desktop Video follows the PBX user interface paradigm (hold,
transfer, park, pickup, multiple line appearances) while
SIP is a scalable protocol and could be used for enterprise video developed around the concept of
desktop video. A SIP-based desktop video solution conferencing (meetings, rooms, participants). Merging
must, however, interwork with the H.323 installed base the two, therefore, will not be easy, and existing video
and this requires a lot of additional infrastructure boxes endpoints will need to borrow some functions from the
in the network: signaling gateways, SIP servers, and a telephony world to meet user expectations in this
mix of video border proxies for both protocols. In space.
addition, separate management mechanisms have to
be deployed to accommodate the SIP part of the For example, users of hosted communications expect
network. This is currently Tandberg’s approach to the ability to configure lines (as in ‘multiple line
desktop video. appearances’) in their devices, which is a concept
completely strange to the conferencing world.
Using H.323 for desktop video keeps the network Therefore, a complementary approach to delivering
simple and tidy. The soft clients become regular video in the hosted communication space is one that
endpoints registered to the gatekeeper, equal to any will add video capabilities to IP telephones. For
room systems. This makes the transition from room example, the Polycom VVX™ 1500 business media
video to desktop video much smoother for users, and phone provides a user interface that is familiar to users
also makes roll-out much simpler. This is the Polycom of hosted communication, including the ability to
approach to desktop video. Polycom offers two H.323 configure lines.
soft clients: Polycom CMATM Desktop and PVX. Both
©2009 Polycom, Inc. All rights reserved. Polycom and the Polycom logo design are registered trademarks of Polycom, Inc.
All other trademarks are the property of their respective owners. Information is subject to change without notice.
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White Paper: Unified Communications Drive Protocol Convergence
Polycom is working closely with Microsoft to integrate H.323 was originally defined for multimedia
voice and video components in the OCS environment. communications and perfectly fits the video
conferencing application because it had from the very
Integration with IBM Sametime beginning mechanisms for audio and video call setup.
It also has the so-called capability exchange
IBM Sametime is in a similar situation as Microsoft procedure (often referred to as CAPS) that is very
OCS. It is based on the SIP protocol and is well- important for finding communication parameters
positioned as an UC platform for organizations. While acceptable for both communication sides, as well as a
mostly used for instant messaging (IM) and presence, master-slave determination mechanism that is very
it is also moving towards adding advanced voice and useful when MCUs are involved in the communication.
video capabilities.
H.323 is optimized for machine-to-machine
Polycom is working closely with IBM to integrate voice communication. It uses ASN.1 notation/encoding, and
and video components into the Sametime the H.323 messages are encoded using the Basic
environment. Encoding Rules (BER). This means that very few
people can actually read captured H.323 messages.
Integration with IP-PBXs
H.323 Elements and Call Flow
Early versions of leading IP-PBX systems, such as
Avaya Communication Manager, supported basic H.323 defines H.323 Terminals which can initiate or
H.323 and allowed the registering of H.323 clients. receive calls and H.323 Gatekeepers which register
However, as SIP gained momentum in the early H.323 terminals, provide call admission control, and
2000s, IP-PBX systems switched to SIP while H.323 call routing. Gatekeepers can be very simple or very
support was completely dropped or was not updated to complex—depending on how many of the optional
the latest H.323 versions. Since most IP-PBX systems functions in H.323 they implement. H.323 also defines
in the market today support SIP (and do not support Gateways to other networks, for example,
H.323), SIP is often the preferred way to integrate with H.320/ISDN. While gateways are optional in H.323,
IP-PBX systems. they play an important role in multi-protocol
environments, for instance, H.320-H.323 or H.323-SIP.
Polycom works closely with vendors in this space to
integrate voice and video components into their Figure 2 looks at the interaction of the two critical and
environments using the SIP protocol. mandatory elements in the H.323 network: Terminals
and Gatekeeper.
In summation, integration with UC platforms—both on-
premise and hosted—always requires SIP while
creating a complete overlay SIP network or using SIP
for desktop video does not bring any business
benefits. Therefore, both protocols will need to coexist
for long time to come.
©2009 Polycom, Inc. All rights reserved. Polycom and the Polycom logo design are registered trademarks of Polycom, Inc.
All other trademarks are the property of their respective owners. Information is subject to change without notice.
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White Paper: Unified Communications Drive Protocol Convergence
©2009 Polycom, Inc. All rights reserved. Polycom and the Polycom logo design are registered trademarks of Polycom, Inc.
All other trademarks are the property of their respective owners. Information is subject to change without notice.
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White Paper: Unified Communications Drive Protocol Convergence
©2009 Polycom, Inc. All rights reserved. Polycom and the Polycom logo design are registered trademarks of Polycom, Inc.
All other trademarks are the property of their respective owners. Information is subject to change without notice.
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White Paper: Unified Communications Drive Protocol Convergence
A then sends a new INVITE to the local Proxy Server The Video Channel Control functions (Fast Update
(for simplicity Proxy and Registrar are residing in the and Flow Control) are well-defined in H.323 and can
same server in Figure 3), and the Proxy server routes be mapped in SIP using the RTCP Feedback
the INVITE through the network to the destination. A function.17
handshake procedure including the SIP messages
200OK and ACK makes sure both communicating Dual Video Streams is a standard video function and
partners and the proxy server know that the session is can be implemented in SIP by using the ‘label’
successfully setup. attribute18 and the "content" attribute19 in SDP and by
grouping the content stream with a live stream.20
©2009 Polycom, Inc. All rights reserved. Polycom and the Polycom logo design are registered trademarks of Polycom, Inc.
All other trademarks are the property of their respective owners. Information is subject to change without notice.
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White Paper: Unified Communications Drive Protocol Convergence
Dual-Stack Endpoints
Signaling Gateway
©2009 Polycom, Inc. All rights reserved. Polycom and the Polycom logo design are registered trademarks of Polycom, Inc.
All other trademarks are the property of their respective owners. Information is subject to change without notice.
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White Paper: Unified Communications Drive Protocol Convergence
CONCLUSION
©2009 Polycom, Inc. All rights reserved. Polycom and the Polycom logo design are registered trademarks of Polycom, Inc.
All other trademarks are the property of their respective owners. Information is subject to change without notice.
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White Paper: Unified Communications Drive Protocol Convergence
©2009 Polycom, Inc. All rights reserved. Polycom and the Polycom logo design are registered trademarks of Polycom, Inc.
All other trademarks are the property of their respective owners. Information is subject to change without notice.
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