A SOLUTION FOR PROGRESSIVE FINANCIAL INSTITUTIONS

Teller
Personalize the customer experience and cross-sell new services
Customers expect a fast-moving line, and appreciate an efcient teller who can handle their needs quickly and accurately. Yet high turnover is common with tellers, and training costs can soar as employees struggle to navigate layers of screens and processes driven by regulations and internal policies. Although cross-selling can help boost revenues, taking care of the business at hand is often challenging enough. Our Teller solution enables front-line employees to perform tasks from a single screen, using workow processes that both simplify and enforce adherence to your regulatory policies and business requirements. Our efcient workows create timely opportunities for your tellers to suggest new products and make referrals. The solution benets from 25 years of industry leadership, helping you increase revenues, improve service, and lower costs, all while taking advantage of simplied integration and management. In selecting our offering, your organization reaps the benets of a solution that offers high availability and is built to handle the growth and depth of your business. Our open-systems philosophy frees you from the burden of proprietary hardware purchases. We serve the business needs of more than 3,000 organizations. Our goal is to supply the software they need to exceed the expectations of their customers. The depth of our branch banking experience ensures that we can respond promptly to the challenges you face.
S1 has a competitive offering, with a particularly strong CRM capability and the most complete customer interaction history we know of. Functionally, S1 leads the pack. Further, its software development kit (SDK) permits upgrades without arduous reprogramming to maintain individual bank customization. Bob Meara, Celent

Our Teller customers rely on us for:

25 years experience in branch automation. As a trusted provider, we offer our customers a depth and breadth of knowledge that is difcult to match. No matter how complex your business needs, S1 delivers solutions that meet them. Complete control over customization. Modern architecture and a sophisticated software development kit provides for fast, cost-effective customization that supports the unique needs of your business. Exceptional extensibility. Lower total cost of ownership by using S1 solutions across multiple banking channels. Open standards and technologies facilitate true seamless integration with third-party and legacy applications. Promoting community leadership while helping the bottom line. Communities everywhere are pushing for local businesses to go green. For nancial institutions that means signicant reductions in paper usage. S1 is helping to lead the way in reducing paper usage in the branch. Seamlessly integrated teller image capture. Integrated image capture reduces costs while providing more time to engage customers. Checks, deposit tickets, and payment coupons are scanned and balanced at the teller station, eliminating courier costs and reducing keystrokes and errors thanks to automatic data population. Image capture also offers virtual tickets and coupons, vastly eliminating the need for paper. Personalizing the customer experience. Engage customers with the knowledge of who they are and what they represent to your business with a full 360 view of their activity, past and present issues, alerts and offers specic to each, all displayed in a fully customizable customer dashboard. Real-time prompts. Support marketing campaigns by prompting staff with an event-driven help window that provides insight into alerts, awards, and promotionswithout the time and expense of continued training on the latest campaigns. Reduced training and monitoring costs. Automated processes and workows mean CSRs have lighter workloads, require less training, and have narrower margins of error compared to non-automated environments.

For more information on Teller with S1, visit us on the Web at www.s1.com
Copyright 2009. S1 Global Limited. All rights reserved. S/T/1/Oct-09/CC Public distribution.