HOSPITALITY MANAGEMENT EVENT MANAGEMENT OPERATIONS SUPERVISION HOTEL FRONT OFFICE FOOD & BEVERAGE PATISSERIE COOKERY

Hospitality
Industry Endorsed Centre of Vocational Excellence

Wellington Institute of Technology | 0800 935 832 | www.weltec.ac.nz

|2010 |

HOSPITALITY IS THE ART AND SCIENCE OF CREATING AN EXPERIENCE FOR HOSPITALITY THATS OUT FRONT OUR RECIPE FOR SUCCESS IS SIMPLE...

If you want the best, youll want to learn from industry experts in purpose-built facilities at the premier Hospitality School in the region. Our School of Hospitality is the only Centre of Vocational Excellence in New Zealand for good reason. At WelTec, we understand that education and experience go hand in hand. Our hospitality programmes have been designed with input from industry to ensure you can put your qualification to work.

Be part of a growing industry and take your qualification to the world

From cookery to food and beverage service, hotel reception to hospitality management, there are a wide range of career opportunities to explore. With City & Guilds internationally recognised qualifications offered in many of our programmes, you will be able to make your mark, both here and abroad. Whether youre starting your career or advancing your existing one, WelTec has a qualification thats right for you.

Learn in an environment that is as close to the real world as it gets

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You will gain a qualification that is as practical as it is relevant. Boasting world-class facilities, including our very own training restaurant (Bistro 107), WelTec offers a hands-on learning environment. With applied learning and project work, you will experience the reality of the working environment from day one.

Unique industry partners

WelTec has a successful reputation for placing students in high profile roles and works closely with industry partners such as the Intercontinental Hotel, Gordon Ramsey Restaurants, InterContinental Hotel Groups, D&D Restaurants and offers student exchanges with Les Sorbet (France), Cessa University (Mexico), The Korean Culinary Academy and Sekolah Tinggi Pariwisata Bali (STP Bali).

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Take the first step

CONTENTS
Certificate in Hotel Reception Certificate in Food & Beverage Service Certificate in Food & Beverage Service Industry Partnerships Student Exchanges Certificate in Food & Beverage Service (International) 04 04 05 05 05 06

Choose the programme that suits your qualifications and level of experience and then progress on to higher level study to reach your study goals. Start with a certificate, move on to a diploma and build up to a degree or graduate diploma.

GRADUATE DIPLOMA DEGREE DIPLOMA CERTIFICATE

COURSE

LEVEL

LENGTH

OPTIONS

Certificate in Food Preparation & Culinary Arts Certificate in Patisserie (International) Diploma in Hospitality Operations Supervision

07 08 09 10 11 13 14 16

Certificate in Hotel Reception Certificate in Food and Beverage Services Certificate in Food and Beverage Services Certificate in Food and Beverage Services (International) Certificate in Patisserie (International) Certificate in Food Preparation and Culinary Arts Diploma in Hospitality Operations Supervision Bachelor of Hospitality Management Graduate Diploma in Event Management

34 wks

Full-time

17 wks

Full-time Bachelor of Hospitality Management

17 wks

Full-time

Facilities Graduate Diploma in Event Management Course Outlines

34 wks

Full-time

21 wks

Full-time

How to Enrol

42 wks

Full-time Full & Part-time Full & Part-time Full & Part-time

2 yrs

3 yrs

34 wks

GORDON RAMSAY
Celebrity Chef and Restauranteur

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The standard at WelTec has been staggering, a real breath of fresh air. I think they have actually set the standard for polytechnics and universities across the country.

ENTRY REQUIREMENTS
LEVEL

CERTIFICATE IN HOTEL RECEPTION

Incorporating the City & Guilds Diploma in Reception Operations and Services
START DATE DURATION LOCATION STUDY OPTIONS PROGRAMME CODE FEE GUIDE ($NZ)
Based on 2009 fee. Subject to change.

MARCH 34 WEEKS PETONE CAMPUS FULL-TIME HV4432

To enter into this programme you will need a minimum of 12 credits from NCEA Level 1 standards for literacy skills and a minimum of 8 credits for numeracy or an equivalent qualification. If you are 20 years of age or older at the time you start your studies, you are able to apply to WelTec under special admission criteria. If English is your second language a minimum IELTS score of 5.5 or equivalent is required. FURTHER STUDY OPTIONS Upon completing the Certificate in Hotel Reception (Level 3) you can enter into the second year of the Diploma in Hospitality Operations Supervision (Level 5).

START HERE

$5,348

INTERNATIONAL $16,750

If you like the idea of working with people in a fast paced, dynamic industry, where no day is the same, then the Certificate in Hotel Reception (Level 3) is the place to start your career. Covering everything from hotel reception, reservations, cashiering, food and beverage operations, porter service and housekeeping, you will build up a comprehensive knowledge of the hotel sector. In our simulated hotel front office facility you will learn how to provide the best possible customer care, develop your communication, problem solving and troubleshooting skills and master computer reservation systems such as Fidelio. With industry field trips, a three-day educational trip and three weeks work experience, you will gain the skills you need to get going. This is a multi-skilled qualification that offers excellent skills across the board, from hospitality to general business administration roles. PROGRAMME CONTENT > > > > > > > Hotel reception and front office procedures Advanced reservation procedures Selling and marketing techniques Accommodation services Customer service Security and safe working practices Word processing

Certificate in Hotel Reception (L3)

Diploma in Hospitality Operations Supervision (L5)

Bachelor of Hospitality Management (L7)

CAREER OPPORTUNITIES Employment opportunities exist in hotel reception, reservation services, accommodation and concierge services in New Zealand and around the world, you may also choose to work in broader business administration roles.

CERTIFICATE IN FOOD AND BEVERAGE SERVICE

Incorporating the City & Guilds Certificate in Food and Beverage Service
MARCH AND JULY 17 WEEKS PETONE CAMPUS FULL-TIME HV4298 $2,629 INTERNATIONAL $10,550

LEVEL

START DATE DURATION LOCATION STUDY OPTIONS

04

PROGRAMME CODE FEE GUIDE ($NZ)

Based on 2009 fee. Subject to change.

Learn to become a professional waiter, barista and bartender with WelTecs Certificate in Food and Beverage Service (Level 3). Designed to provide you with a broad knowledge of front of house services within restaurant, hotel and caf environments, you will learn how to make coffee, mocktails and cocktails, gain core table service skills, understand food and wine pairings and learn about menu development. Along with all the technical skills, you will also develop customer service, communication and problem solving skills with hands-on experience working with real customers at our training restaurant Bistro 107. You will also have the opportunity to see the industry first-hand with an educational trip.

LEVEL

PROGRAMME CONTENT > > > > > > Customer service Cashiering Restaurant skills Menu knowledge Table service Beverage service

CERTIFICATE IN FOOD AND BEVERAGE SERVICE

Incorporating the City & Guilds Diploma in Food and Beverage Service and the Wine and Spirit Education Trust (WSET) Level 1 Foundation Certificate in Wine.
START DATE DURATION LOCATION STUDY OPTIONS PROGRAMME CODE FEE GUIDE ($NZ)

ENTRY REQUIREMENTS To enter into this programme you will need a minimum of 12 credits from NCEA Level 1 standards for literacy skills and a minimum of 8 credits for numeracy or an equivalent qualification. If you are 20 years of age or older at the time you start your studies, you are able to apply to WelTec under special admission criteria. If English is your second language a minimum IELTS score of 5.5 or equivalent is required. FURTHER STUDY OPTIONS Continue your studies with the Certificate in Food and Beverage Service (Level 4) to further develop your skills in food and beverage service and gain employment in a supervisory role. From here, you can move into the second year of the Diploma in Hospitality Operations Supervision (Level 5). Alternatively, you can combine this programme with the Certificate in Travel to enhance your employment prospects.
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MARCH AND JULY 17 WEEKS PETONE CAMPUS FULL-TIME HV4299 $2,600 INTERNATIONAL $10,550

Based on 2009 fee. Subject to change.

Looking for the next step up? The Certificate in Food and Beverage Service (Level 4) is designed for those interested in supervisory roles within the hospitality industry. Learn about food and beverage service, silver service, restaurant management, customer service, build your product knowledge and develop a tasting portfolio as you learn how to serve a range of food, wine and beverages. You will gain work experience in WelTecs training restaurant Bistro 107, take part in an educational trip and have the opportunity to participate in local and national competitions. PROGRAMME CONTENT > > > > > > > Customer service Product knowledge Billing procedures Pre-service procedures Table and silver service Beverage service Wine knowledge

Certificate in Food & Beverage (L3)

Certificate in Food & Beverage (L4)

Diploma in Hospitality Operations Supervision (L5)

Bachelor of Hospitality Management (L7)

CAREER OPPORTUNITIES Employment opportunities exist in New Zealand and overseas working in cafs, restaurants, bars, hotels, airlines and cruise-ships.

Industry Partnerships
Our Hospitality School has a range of partnerships with both national and international businesses. These include: > > > > InterContinental Hotel Wellington The Rarotongan Beach Resort and Spa The Aitutaki Lagoon Resort and Spa D&D Restaurants (UK)

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Student Exchanges
To support our students in their learning and to encourage them to gain an international perspective of the industry, WelTec has a range of international education partnerships, including: > > > > Les Sorbets, France CESSA University, Mexico Sekolah Tinggi Pariwisata Bali Korean Culinary Academy

For more information about our partnerships contact us on 0800 WelTec.

For more information about exchanges contact us on 0800 WelTec.

To enter into this programme you will need to have successfully completed WelTecs Certificate in Food and Beverage Service (Level 3) or the City and Guilds Certificate in Food and Beverage Service or an equivalent qualification. Applicants currently working in the industry with a minimum of six months experience are welcome to apply. For applicants who have English as a second language, a minimum IELTS score of 5.5 or equivalent is required. FURTHER STUDY OPTIONS Combine this qualification with the Diploma in Hospitality Operations Supervision to enhance your prospects in supervisory and managerial roles.

CERTIFICATE IN FOOD AND BEVERAGE SERVICE (INTERNATIONAL)

Incorporating the City & Guilds Diploma in Food and Beverage Service and the Wine and Spirit Education Trust (WSET) Level 1 Foundation Certificate in Wine.
MARCH AND JULY 34 WEEKS PETONE CAMPUS FULL-TIME HV4297 $5,289 INTERNATIONAL $18,000

LEVEL

ENTRY REQUIREMENTS

START DATE DURATION LOCATION STUDY OPTIONS PROGRAMME CODE

START HERE FEE GUIDE ($NZ)

Certificate in Food & Beverage (L4)

Diploma in Hospitality Operations Supervision (L5)

Bachelor of Hospitality Management (L7)

Based on 2009 fee. Subject to change.

Learn all about food and beverage service, silver service, restaurant supervisory and management skills, product knowledge, menu development and gain customer service, communications and problem solving skills. Put your knowledge to work in WelTecs training restaurant Bistro 107, see the industry with an educational trip to Martinborough and have the opportunity to participate in local and national competitions. The Certificate in Food and Beverage Service (International) (Level 4 ) comprises of the Certificate in Food and Beverage (Level 3) and the Certificate in Food and Beverage Service (Level 4). You may enrol straight into this 34 week programme or enrol into the Level 3 programme and progress onto the Level 4 qualification if you choose to continue your studies. Certificate in Food & Beverage (L3) Certificate in Food & Beverage (L4) Certificate in Food & Beverage (International) (L4)

CAREER OPPORTUNITIES Employment opportunities exist in New Zealand and overseas in hotels, restaurants, bistros, bars, airlines and cruise-ships in a wide range of front of house and supervisory roles.

Introduction to Barista
For those already in the industry and also those wanting to get started, our Barista programme is designed to provide you with a thorough grounding in the art of making and serving coffee.

PROGRAMME CONTENT
Want to know more? For course start dates and fees please contact 0800 WelTec or visit www.weltec.ac.nz

> > > > > > > > >

Customer service Product knowledge Cashiering and billing procedures Pre-service procedures Table and silver service Wine knowledge Restaurant skills Menu knowledge Beverage service

ENTRY REQUIREMENTS To enter into this programme you will need to have successfully completed WelTecs Certificate in Food and Beverage Service (Level 3) or the City and Guilds Certificate in Food and Beverage Service or an equivalent qualification.

Applicants currently working in the industry with a minimum of six months experience are welcome to apply. For applicants who have English as a second language, a minimum IELTS score of 5.5 or equivalent is required. FURTHER STUDY OPTIONS Combine this qualification with the Diploma in Hospitality Operations Supervision to enhance your prospects in supervisory roles.
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PROGRAMME CONTENT > > > > > > > > > Food preparation methods Cookery methods Pastry techniques Kitchen maintenance and design Asian and Pacific rim cooking styles Classical French cooking Nutrition and dietetics Menu planning and cost control Food art

ENTRY REQUIREMENTS

Certificate in Food & Beverage International (L4)

Diploma in Hospitality Operations Supervision (L5)

Bachelor of Hospitality Management (L7)

CAREER OPPORTUNITIES Employment opportunities exist in New Zealand and overseas in hotels, restaurants, bistros and bars in a wide range of front of house and supervisory roles.

To enter into this programme you will need to have a minimum of 8 NCEA Level 1 literacy and numeracy credits. If you are 20 years of age or older at the time you start your studies, you are able to apply to WelTec under special admission criteria. If English is your second language a minimum IELTS score of 5.5 or equivalent is required. FURTHER STUDY OPTIONS Combine this qualification with the Diploma in Hospitality Operations Supervision to enhance your prospects in supervisory roles.
START HERE

CERTIFICATE IN FOOD PREPARATION AND CULINARY ARTS

Incorporating the City & Guilds Certificate and Diploma in Food Preparation and Culinary Arts
START DATE DURATION LOCATION STUDY OPTIONS PROGRAMME CODE FEE GUIDE ($NZ)
Based on 2009 fee. Subject to change.

LEVEL

Certificate in Preparation & Culinary Arts (L4)

Diploma in Hospitality Operations Supervision (L5)

Bachelor of Hospitality Management (L7)

MARCH AND JULY

CAREER OPPORTUNITIES
42 WEEKS PETONE CAMPUS FULL-TIME HV4441 $5,072 INTERNATIONAL $17,900

Employment opportunities include working as chefs in hotels, restaurants, bistros, cafs and catering companies.

Fuel your passion for cooking with WelTecs Certificate in Food Preparation and Culinary Arts (International) (Level 4). Taught by highly regarded, award winning chefs with a wealth of experience in the industry, this programme combines theory with practical hands-on learning to ensure that you develop a broad base knowledge and gain an understanding of the art and science behind great flavour. Starting with the basics, you will perfect foundation cooking skills before moving onto preparing and serving a variety of complex dishes. Learn how to prepare appetizers, soups, garnishes, sauces, entres, mains and even delve into desserts and pastry techniques. Gain real world experience through industry work placements and working in WelTecs training kitchen Bistro 107 alongside front of house staff.

Certificate of Achievement in Safe Food Preparation

Learn the correct procedures and practices to transport, handle, prepare, store and serve food safely with our Safe Food Production programme. Want to know more? For course start dates and fees please contact 0800 WelTec or visit www.weltec.ac.nz

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CERTIFICATE IN PATISSERIE (INTERNATIONAL)

Incorporating the City & Guilds International Diploma in Patisserie
START DATE DURATION LOCATION STUDY OPTIONS PROGRAMME CODE FEE GUIDE ($NZ)
Based on 2009 fee. Subject to change.

LEVEL

FEBRUARY AND JULY 21 WEEKS PETONE CAMPUS FULL-TIME HV4175 $3,216 INTERNATIONAL $12,550

MONIQUE FISO
Chef de Partie, Martin Bosleys Wellington Culinary Fare Gold Medal Winner

Certificate in Food Preparation & Culinary Arts (International)(Level 4)

Ive loved my experience at WelTec. Ive learnt all the fundamentals of cooking through my studies everything I have learnt Im using in my current role.

If you want to know your souffl from your sorbet, then this is the place to start. The Certificate in Patisserie (Level 4) provides internationally recognised patisserie qualifications with the opportunity to advance with specialist skills in baking, confectionary, and pastries. Students will be exposed to a wide variety of patisserie techniques ranging from traditional and classic baking and pastry to the new and innovative. Ideal for those wanting to pursue a career as a patisserie chef as well as those wanting to further their cookery skills. PROGRAMME CONTENT > > > > > > > Cakes, sponges, desserts and pastry products Decorative cakes and celebration cakes Creams, fillings and glazes Food art and presentation Fermented and chemically aerated products Costing, budgets and control Kitchen maintenance and design

ENTRY REQUIREMENTS To enter into this programme you will need to have successfully completed the City & Guilds Certificate in Food Preparation and Culinary Arts or NZQA 752 National Certificate in Cookery (Level 3) or an equivalent qualification or experience.

08 08

FURTHER STUDY OPTIONS Combine this qualification with the Diploma in Hospitality Operations Supervision to enhance your prospects in supervisory and managerial roles.
START HERE

Certificate in Patisserie (L4)

Diploma in Hospitality Operations Supervision (L5)

Bachelor of Hospitality Management (L7)

CAREER OPPORTUNITIES Opportunities exist to work as a chef in hotels, restaurants, bistros, cafs or catering companies. You may also wish to specialise as a patisserie chef.

DIPLOMA IN HOSPITALITY OPERATIONS SUPERVISION

Certificate in Food and Beverage Service (Level 3 and 4) ,QFRUSRUDWHV WKH &LW\ *XLOGV &HUWLILFDWH DQG 'LSORPD LQ Food and Beverage Service. Certificate in Hotel Reception (Level 3) ,QFRUSRUDWHV WKH &LW\ *XLOGV &HUWLILFDWH DQG 'LSORPD LQ Reception Operations and Service. Stage Two

LEVEL

START DATE DURATION LOCATION STUDY OPTIONS PROGRAMME CODE FEE GUIDE ($NZ)
Based on 2009 fee. Subject to change.

MARCH AND JULY 2 YEARS WELLINGTON CBD CAMPUS FULL & PART-TIME

Stage two consists of the following seven compulsory courses:

CODE COURSE CREDIT

HV4291 HM6103 $4,363 INTERNATIONAL $16,150 HM6104 BM6105 BM6106 BM6108 BM6109 BM6110 Hospitality Law Applied Practice Business Communication Accounting For Hospitality Managers Introduction To Organisations & Management Hospitality Services Marketing Personnel Supervision 20 10 20 20 20 20 10

Fast-track your career in hospitality or hotel management with the Diploma in Hospitality Operations Supervision. The hospitality industry is growing at a rapid pace. New business opportunities have led to an increased demand for hospitality management experts capable of running them. This programme prepares those wanting to enter into supervisory roles in the hospitality industry. You will have the opportunity to choose between culinary arts, food and beverage service and hotel reception and develop your technical skills in your first year. In your second year, you will build up skills in communication, organisation and management, personnel supervision, accounting, marketing and hospitality law to expand your supervisory expertise. PROGRAMME STRUCTURE Diploma in Hospitality Operations Supervision

Refer to Page 14 for course outlines. PROGRAMME CONTENT > Develop practical supervisory management skills needed in the workplace. Learn how to supervise, manage and roster staff. Plan for performance and professional development and gain a working understanding of Human Resource legislation. > Expand core attributes needed to communicate effectively in the workplace. Areas emphasised include interpersonal skills within a business setting and client interaction as well as advanced writing and presentation skills. > Gain fundamental accounting skills to plan, control and evaluate accounting systems from cash handling, cost control mechanisms, pricing of services and products, inventory control, understanding GST and how to read and write a profit and loss statement.

Culinary Arts

OR

Food & Beverage Service

OR

Hotel Reception

Stage One Choose one of the following qualifications: Certificate in Food Preparation and Culinary Arts (Level 4) ,QFRUSRUDWHV WKH &LW\ *XLOGV &HUWLILFDWH DQG 'LSORPD LQ Food Preparation and Culinary Arts.

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BELINDA DUNN
Catering Floor Supervisor, Te Papa Diploma in Hospitality Operations Supervision

The programme built on my industry experience by providing the theoretical component that I had been missing.

> Gain an overview of organisational structure and management practice to understand how organisations work. Expand your insight into, and understanding of, human behaviour in organisations and the strategies that can assist in managing resources to achieve organisational goals. > Develop your understanding of hospitality specific law including health and safety requirements, liquor licensing, smoke free environments and gambling. > Learn about services marketing to understand how to add value. You will be introduced to the fundamentals of marketing, gaining understanding of marketing planning and processes. > Combine theory with practice by completing a business case study where you will prepare a situation analysis, make comparisons between theory and reality and prepare a report with your findings. ENTRY REQUIREMENTS To enter into this programme you will need to have a minimum of 50 NCEA Level 2 credits, with a minimum of 12 credits in each of four subjects, including eight literacy credits (four reading, four writing) and a minimum of 14 credits at Level 1 or higher in mathematics, or an equivalent qualification or experience. You may apply for direct entry to the second year of the diploma if you have completed the Certificate in Hotel Reception (Level 3), Certificate in Food and Beverage Service (Level 4) or Certificate in Food Preparation and Culinary Arts (Level 4) or an equivalent qualification. If you are 20 years of age or older at the time you start your studies, you are able to apply to WelTec under special admission criteria. If English is your second language, a minimum IELTS score of 5.5 or equivalent is required. FURTHER STUDY OPTIONS

BACHELOR OF HOSPITALITY MANAGEMENT

LEVEL
CREDIT

START DATE DURATION LOCATION STUDY OPTIONS PROGRAMME CODE FEE GUIDE ($NZ) PER YEAR
Based on 2009 fee. Subject to change.

MARCH AND JULY 3 YEARS WELLINGTON CBD CAMPUS FULL & PART-TIME CT3710 $4,728 INTERNATIONAL $18,050

Hospitality Management is a field like no other. A fast paced, dynamic and exciting industry to be a part of - its all about providing the ultimate experience. Combining the best of theory and practice, the Bachelor of Hospitality Management is designed to provide students with a thorough understanding of the industry to work in first and second tier management roles. You will gain an in-depth understanding of the various management functions necessary to work in hospitality (hotels, bars, restaurants, event management companies). A practically-based programme, you will undertake industry visits, case studies and project work. Put your qualification to work in your final year by participating in a work placement, which will cement your theoretical knowledge in a work-based context. PROGRAMME STRUCTURE Stage One COMPULSORY COURSES
CODE COURSE

HM6102 TM6101 BM6105

Introduction to Hospitality Operations Principles of Tourism Business Communication Accounting for Hospitality Managers Introduction to Organisations & Management Hospitality Services Marketing

20 20 20 20 20 20

Start with the Diploma in Hospitality Operations Supervision and go straight into the second year of the Bachelor of Hospitality Management upon completion.

BM6106 BM6108 BM6109

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Diploma in Hospitality Operations (L5)

Year 2 of the Bachelor of Hospitality Management (L7)

CAREER OPPORTUNITIES Employment opportunities exist in supervisory roles across the hospitality sector, including cookery, food and beverage and front office.

Stage Two COMPULSORY COURSES

CODE COURSE CREDIT

HM6201 HM6203 HM6205 HM6206

Management Methods for the Hospitality Industry Human Resource Management for Hospitality and Tourism I Front Office Operations Food and Beverage Operations

Facilities
As a hospitality student, you will learn in purpose built facilities, which include four training kitchens, a production kitchen, a latte lab, bar training room, training restaurant and a model hotel room.

20 20 20 20

Bistro 107
Our training restaurant, Bistro 107, is open throughout the academic year to the public for lunches and dinners. Our food and beverage and cookery students run the restaurant as part of their study. This ensures that they receive real experience working in an industry environment. The restaurant is fully licenced and offers competitive prices.

ELECTIVES select 40 credits

CODE COURSE CREDIT

HM6207 HM6208 HM6211 HM6212

Information Technology for the Hospitality Industry Managing Housekeeping Operations Tourism Planning Concepts Event Management

20 20 20 20

Stage Three COMPULSORY COURSES

CODE COURSE CREDIT

HM6304 HM6305 HM6312

Financial Management Hospitality and Tourism Strategic Management Applied Practice

20 20 40

ELECTIVES select 40 credits

CODE COURSE CREDIT

HM6302 HM6303 HM6306 HM6307 HM6309 HM6311

Accommodation Management Food and Beverage Management Marketing Management Human Resource Management for the Hospitality and Tourism Industry II Small Enterprise Practice Special Topic

20 20 20 20 20 20

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Refer to Page 14 for course outlines. You may exit with a Diploma in Hospitality Management (Level 6) if you successfully complete Stages One and Two of the Bachelor of Hospitality Management and show evidence of 800 hours work in the industry.

PROGRAMME CONTENT > Understand the tourism industry and how hospitality fits into the mix. You will work on case studies looking at where our tourists come from, sustainability concerns, marketing as well as social, cultural, heritage, environmental and economic impacts. > Develop accounting management methods using data to make decisions. You will undertake financial feasibility studies, learn about budgeting and even delve into some forecasting methods. With scenario-based projects, you will see how accounting principles work in a real world context. > Understand Human Resource operations in relation to recruitment, selection and termination. You will explore employment legislation, contracts, performance planning and review processes, induction and training programmes. > Learn about front office procedures and practices to extend your knowledge of the hotel industry. You will be trained on reservation systems, learn how to check people in and out, handle finances, deal with different client groups and undertake projects with industry. > Understand the ins and outs of food and beverage management. Experience the industry through project work, tasting sessions and industry field trips. Discover the intricacies of menu planning, theme and design, liquor licensing, pricing, control process for delivery, queuing theory, tools for measuring and monitoring productivity and menu engineering. > Explore the fundamentals of event management with practical project work. With a real life project you will plan, implement and manage an event for a client looking at production, logistics, sponsorship, budgeting, marketing and project management considerations.

> Develop strategic management skills to improve your understanding of the industry, organisational management, global concerns, competitors, supplier analysis and leadership. > Understand how to develop a marketing management plan taking into consideration financial and organisational objectives. You will learn about marketing strategies, market segmentation, creating key points of difference and the development of marketing tactics specific to hospitality. > With a significant practical component, you will take part in live sessions at WelTecs Bistro 107 learning the fundamentals of food and beverage and cookery. ENTRY REQUIREMENTS To enter into this programme you will need to have a minimum of 42 NCEA Level 3 credits in relevant domains or approved subjects from the National Qualifications Framework (NQF), plus a minimum of eight literacy credits at Level 2 (four in reading and four in writing) and a minimum of 14 credits at level 1 or higher in mathematics. or Have successfully completed an approved tertiary equivalent level qualification or Have completed Year 12 with at least 72 credits at Level 2 in relevant domains or approved subjects from the NQF. If you are 20 years of age or older at the time you start your studies, you are able to apply at WelTec under special admission criteria. If English is your second language, a minimum IELTS score of 6.0 or equivalent is required.

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FURTHER STUDY OPTIONS Progress onto the Graduate Diploma in Event Management upon completion of the Bachelor of Hospitality Management to further extend your employment opportunities. Graduates of this programme also have opportunities for further study through articulation agreements WelTec has with Auckland University of Technology, Oxford Brookes University (UK) and the University of Delaware (USA).

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Bachelor of Hospitality Management (L7)

Graduate Diploma in Event Management (L7)

CAREER OPPORTUNITIES Employment opportunities exist at mid to senior level management in the hospitality industry. This includes conferences and events, restaurants, bars, cafs, adventure tourism, hotels and corporate traineeships.

PROGRAMME CONTENT
LEVEL

GRADUATE DIPLOMA IN EVENT MANAGEMENT *

> > > >

Event planning Event management Event logistics Event marketing and sponsorship

START DATE DURATION LOCATION STUDY OPTIONS PROGRAMME CODE FEE GUIDE ($NZ)

MARCH AND JULY

Practicum
34 WEEKS WELLINGTON CBD CAMPUS FULL & PART-TIME HV4446 To be confirmed

The practicum is a major component of this programme and gives students the opportunity to gain hands-on experience in the complexities of management and events management in a real world forum. The practicum will allow students to integrate theoretical and practical learning, reflect on their experiences, and transfer what they learn into other practical settings. ENTRY REQUIREMENTS To enter into this programme you will need a bachelor degree, or equivalent practical, professional or educational experience. If you are 20 years of age or older at the time you start your studies, you are able to apply at WelTec under special admission criteria. If English is your second language, a minimum IELTS score of 6.5 or equivalent is required. FURTHER STUDY OPTIONS Graduates of the programme have opportunities for further study through articulation agreements WelTec has with Auckland University of Technology, Oxford Brookes University (UK) and the University of Delaware (USA). CAREER OPPORTUNITIES Employment opportunities include fundraising, conference management, festival management, arts and tourism event management, facility based event management, public relations and sponsorship and marketing.

Want to work in the dynamic field of event management? WelTecs new graduate diploma is a response to a growing need within the industry, both here and abroad, for event management professionals. The Graduate Diploma in Event Management has been designed for those wanting to develop their expertise in planning, organising and implementing major conferences, sports and entertainment events. You will gain experience with projects to conceptualise, develop, plan and organise an event and will manage everything from sponsorship to writing a marketing plan. With an industry-based practicum, you will observe business practices and complete a reflective review identifying your findings and recommendations for the organisation.
* Pending final academic approval.

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HOSPITALITY MANAGEMENT COURSE OUTLINES

HM6102 Introduction to Hospitality Operations Introduces you to the hospitality industry, principles of food and beverage service and front office systems and service. A considerable focus is placed on training in kitchen, restaurant and front office areas. This will provide you with an awareness of operational requirements for food and beverage and accommodation within the industry. Prerequisite: None HM6103 Hospitality Law Develop a working knowledge of legislation that has a direct impact on the operational management of various hospitality enterprises. Prerequisite: None HM6104 Applied Practice Presents you with the opportunity to apply theory and learning to practical management in a hospitality industry context. Prerequisite: None BM6105 Business Communication Provides an introduction to theoretical principles and practices associated with effective intrapersonal and interpersonal communication, oral and written communication and cultural identity. Prerequisite: None BM6106 Accounting for Hospitality Managers Gain a clear understanding of financial reports, statements and their components and how to interpret and analyse them. Prerequisite: None BM6108 Introduction to Organisations and Management Expand your understanding of managerial processes. You will become familiar with the application of general management theories that will provide a good basis for organisational analysis. Prerequisite: None

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BM6109 Hospitality Services Marketing Provides you with the skills required to enable excellent decision making for products and services marketing in the hospitality industry. Prerequisite: None BM6110 Personnel Supervision Develop expertise and knowledge in the supervision of human resources employed in general or specific roles in the hospitality industry. Prerequisite: None

TM6101 Principles of Tourism Gain an understanding and overview of the tourism industry and the factors that influence its structure and development, with specific reference and application to New Zealand. Prerequisite: None HM6201 Management Methods for the Hospitality Industry Learn how to understand and evaluate management control mechanisms within the hospitality and tourism industry, as well as a number of quantitative analysis methods. Prerequisite: None HM6203 Human Resource Management for Hospitality and Tourism I Provides a context for acquiring knowledge, understanding and competence in the management of human resources in hospitality and tourism businesses. Functions and roles of human resources, needs of different organisations, staff training and industrial law are considered. Prerequisite: None HM6205 Front Office Operations Presents a context for acquiring knowledge, understanding and competence related to the provision and standards of front office services that will ensure that customer needs are met through professional service. Prerequisite: HM6102 HM6206 Food and Beverage Operations Provides you with an understanding of the operations and management of food and beverage services in the hospitality industry. Prerequisite: HM6102 HM6211 Tourism Planning Concepts Covers the concepts of tourism planning. An emphasis is placed on the implications for planning processes for tourism businesses in relation to heritage and environmental issues in the context of the Pacific Region. Prerequisite: None HM6212 Event Management Provides you with the theory and practical skills to undertake effective planning and production of a range of specialised events, from small exhibitions, private parties and conferences to large-scale sport and entertainment events, and to increase your understanding of the events industry in its broader business context. Specific content deals with management, logistics, legal considerations, budgeting, staging, marketing and evaluation. Prerequisite: None HM6302 Accommodation Management Provides proficiency for techniques related to the management and maintenance of premises and accommodation services applicable to all types and sizes of accomodation operations. Prerequisite: HM6205

HM6303 Food and Beverage Management Gain a clear understanding of management decisions from the perspective of an operational feasibility study for the opening of a new operation. Areas of production, service and development are evaluated in depth, with particular attention to changing customer expectations. Prerequisite: HM6206 HM6304 Financial Management Provides you with a broad overview of financial management in the hospitality industry. You will learn how to synthesise plans and strategies through the use of case studies and to understand the concepts of financial management. Prerequisite: BM6106 Co-requisite: HM6201 HM6305 Hospitality and Tourism Strategic Management Develop a clear understanding of strategic management, which is the management process aimed at improving organisational effectiveness through a systematic set of strategic goals, plans and actions. Prerequisite: BM6108 HM6306 Marketing Management Provides you with knowledge of managing the marketing function and the development of strategic marketing objectives. Prerequisite: BM6109 HM6307 Human Resource Management for the Hospitality and Tourism Industry ll Gain practical skills and knowledge in the strategic management of human resources in hospitality and tourism businesses. Prerequisite: HM6203 HM6309 Small Enterprise Practice Develop an understanding of the key principles involved in the planning, operation and evaluation of small hospitality enterprises. Prerequisite: None HM6311 Special Topic Provides you with the opportunity to research an area of special interest to enhance a particular area of completed study, or to broaden the range of areas studied. This can be achieved by undertaking and documenting a review/evaluation of literature in a particular field of hospitality or tourism. Prerequisite: None HM6312 Applied Practice Provides you with the opportunity to apply theory and learning to practical management and work-based problems in a hospitality industry context. This course will normally be completed in the final trimester of study as it assumes prior knowledge in various areas of organisational management. You will be required to gain placement within an organisation, where you will observe processes and procedures in food and beverage and accommodation departments. Particular focus will be placed on strategic direction, human resource practices and food and beverage and accommodation operations. Prerequisite: All other courses

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