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Example Senior Manager 360 Feedback

There are seven separate Sections in this 360 Survey. Each Section covers a different "competency". Please take all questions in each Section. At the end of each Section there is a comment box in which you may wish, but are not required, to add a general comment on the "competency" concerned.

SECTION 1 - Competency as a Senior Manager. There are 5 questions in this section so please give an answer to each of these. There is also a Comment Box at the end which you may wish to use.

Has an excellent understanding of professional matters relevant to their specific area of work (e.g. management, maintenance, development, finance) Strongly Agree Agree Disagree Strongly Disagree

Has a good understanding of key developments relevant to the organisation as a whole Strongly Agree Agree Disagree Strongly Disagree

Provides committees/Boards with the support and service they expect Strongly Agree Agree Disagree Strongly Disagree

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Provides staff with the support they need Strongly Agree Agree Disagree Strongly Disagree

Ensures that tenants/customers are provided with the service they expect Strongly Agree Agree Disagree Strongly Disagree

Any general comments on Competency as a Senior Manager?

Survey Page 1

Example Senior Manager 360 Feedback

SECTION 2 - Leadership. There are 5 questions in this section so please give an answer to each of these. There is also a Comment Box at the end which you may wish to use.

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Champions organisational direction, values and strategy in their communications Strongly Agree Agree Disagree Strongly Disagree

Is a good ambassador for the organisation Strongly Agree Agree Disagree Strongly Disagree

Clearly communicates roles and responsibilities to staff Strongly Agree Agree Disagree Strongly Disagree

10 Provides an excellent role model for colleagues and staff


Strongly Agree Agree Disagree Strongly Disagree

11 Commands respect and credibility


Strongly Agree Agree Disagree Strongly Disagree

12

Any general comments on Leadership?

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Survey Page 2

Example Senior Manager 360 Feedback

SECTION 3 - People Management. There are 5 questions in this section so please give an answer to each of these. There is also a Comment Box at the end which you may wish to use.

13 Encourages staff to work together


Strongly Agree Agree Disagree Strongly Disagree

14 Manages conflict and tensions constructively


Strongly Agree Agree Disagree Strongly Disagree

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15 Gives credit and recognition to others


Strongly Agree Agree Disagree Strongly Disagree

16 Ensures access to coaching support for colleagues as required


Strongly Agree Agree Disagree Strongly Disagree

17 Allocates and re-allocates work effectively


Strongly Agree Agree Disagree Strongly Disagree

18 Any general comments on People Management?

Survey Page 3

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Example Senior Manager 360 Feedback

SECTION 4 - Communication. There are 5 questions in this section so please give an answer to each of these. There is also a Comment Box at the end which you may wish to use.

19 Ensures people have the information they need to do their jobs


Strongly Agree Agree Disagree Strongly Disagree

20 Presents ideas coherently


Strongly Agree Agree Disagree Strongly Disagree

21 Involves people in shaping new idea and approaches


Strongly Agree Agree Disagree Strongly Disagree

22 Encourages two-way communications


Strongly Agree Agree Disagree Strongly Disagree

23 Helps build trust and mutual respect


Strongly Agree Agree

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Disagree Strongly Disagree

24 Any general comments on Communication?

Survey Page 4

Example Senior Manager 360 Feedback

SECTION 5 - Financial Management. There are 5 questions in this section so please give an answer to each of these. There is also a Comment Box at the end which you may wish to use.

25 Has a good understanding of the financial performance of the


Department or team Strongly Agree Agree Disagree Strongly Disagree

26

Ensures their Department/Team hits financial targets

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Strongly Agree Agree Disagree Strongly Disagree

27 Intervenes to improve financial performance


Strongly Agree Agree Disagree Strongly Disagree

28 Looks for opportunities to improve efficiency


Strongly Agree Agree Disagree Strongly Disagree

29 Provides assurance through sound budgetary management


Strongly Agree Agree Disagree Strongly Disagree

30 Any general comments on Financial Management?

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Survey Page 5

Example Senior Manager 360 Feedback

SECTION 6 - Workload and Performance Management. There are 5 questions in this section so please give an answer to each of these. There is also a Comment Box at the end which you may wish to use.

31 Is able to prioritise and manage his/her own workload effectively


Strongly Agree Agree Disagree Strongly Disagree

32 Sets clear objectives and targets (as part of deliverable plans)


Strongly Agree Agree Disagree Strongly Disagree

33 Understands Department/Team and individual performance


Strongly Agree Agree Disagree Strongly Disagree

34 Intervenes quickly to improve team and individual performance


Strongly Agree Agree Disagree Strongly Disagree

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35 Uses evidence to support decisions about individual and team


performance Strongly Agree Agree Disagree Strongly Disagree

36 Any general comments on Workload and Performance


Management?

Survey Page 6

Example Senior Manager 360 Feedback

SECTION 7 - Attitudes and Behaviours. This final Section has 10 questions, all concerning the general "attitudes and behaviours" displayed by the person you are commenting upon. Again, please give an answer to each of these. There is also a Comment Box at the end which you may wish to use.

37 Is committed to helping the organisation maximise its success


Strongly Agree

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Agree Disagree Strongly Disagree

38 Adheres to the organisation's policies and procedures


Strongly Agree Agree Disagree Strongly Disagree

39 Works hard to deliver excellent service to tenants/customers


Strongly Agree Agree Disagree Strongly Disagree

40 Appears to listen to tenants/customers


Strongly Agree Agree Disagree Strongly Disagree

41 Is accessible and available to tenants/customers


Strongly Agree Agree Disagree Strongly Disagree

42 Appears to listen to colleagues


Strongly Agree Agree Disagree Strongly Disagree

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43 Is accessible and available to colleagues


Strongly Agree Agree Disagree Strongly Disagree

44 Behaves in a manner that you feel is appropriate


Strongly Agree Agree Disagree Strongly Disagree

45 Delivers what he/she promises


Strongly Agree Agree Disagree Strongly Disagree

46 Inspires trust
Strongly Agree Agree Disagree Strongly Disagree

47 Any general comments on Attitudes and Behaviours?

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Survey Page 7

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