Professional Documents
Culture Documents
The JISC TechDis Advisory Service has been National Priorities - TechDis also works at
responsible for this Senior Management Briefing national levels with such bodies as Funding
Series, focussing on Colleges of Further Councils, specific disability organisations, key
Education across the UK. This is only one intermediaries working within their sector or
resource of many that the Service produces for subject – in particular Becta, JISC, the other JISC
the sectors it supports - currently HE, FE, Adult Advisory Services, the JISC Regional Support
and Community Learning and the Specialist Centres, the Higher Education Academy and its
Colleges. There are also smaller specific projects Subject Centre network.
working within Offender Learning, Schools (14-
Areas of work - TechDis has a very broad
19) and the Business and Community
remit around the themes of technology,
Engagement arena (3rd Stream funding within
inclusion and disability. Areas of work include
HEFCE funded institutions).
assistive technologies, effective use of
TechDis aims to be the leading educational mainstream facilities (for example, corporate
advisory service, working across the UK, in the systems, e-learning and the production of e-
fields of accessibility and inclusion. If you are learning materials), transition issues,
not fully aware of TechDis the notes below will assessment, disabled staff, e-portfolios, mobile
help you to become more familiar with the learning and other emerging themes.
Service and what it can offer your organisation.
If you would like to pass any comments or
Advice and Guidance - Support can be request further information, please contact
provided in the form of: TechDis via helpdesk@techdis.ac.uk or
Staff development materials on the website 01904 717580.
www.techdis.ac.uk.
We hope this briefing series and the resources it
Helpdesk queries via email; provides have been of interest to you and your
helpdesk@techdis.ac.uk or telephone colleagues. We would be grateful to receive
01904 717580. feedback on the Senior Management Briefing
The TechDis community site; series, and if you would like to give us your
www.techdis.ac.uk/community. comments an online feedback form can be found
at; www.techdis.ac.uk/SMTfeedback.
All these resources have been referenced
throughout the series of briefings.
www.techdis.ac.uk helpdesk@techdis.ac.uk
TechDis, The Higher Education Academy Building, Innovation Way, York Science Park, York YO10 5BR.
Tel: 01904 717580 Fax: 01904 717505. helpdesk@techdis.ac.uk. www.techdis.ac.uk
© TechDis 2007 TechDis is an advisory service of JISC, the Joint Information Systems Committee Page 1
repertoire of inexpensive solutions which can successful. It was also pointed out that the
provide benefits for both disabled and non- learners should be involved in ongoing active
disabled learners. The final section of this evaluation of solutions. An appropriate
briefing explores some of the possibilities and adjustment at the beginning of the course may
provides links to downloads, evaluations and be less appropriate as time goes on and the
selected video clips. learner’s confidence and independence grow.
For many learners, simply having the resources available in digital format would
allow sufficient personalisation to give independent access to the content.
As part of the research for this briefing, TechDis It seems contrary to the spirit of the
set out to compare the priorities suggested by
DED if disabled people have to make
the specialist organisations contacted with the
actual content of ‘typical’ DESs. Using a
special requests in order to find out
systematic sample to maintain objectivity and the way the college plans to improve
ensure a breadth of coverage the websites of 42 their equality!
colleges were searched. These same colleges
had their DESs searched for keywords that had accessibility in mind and the user is aware of the
been selected on the outcomes of an earlier accessibility features built-in. Unfortunately none
pilot project. The findings are as follows: of the samples we saw provided information to
support either of these considerations.
Online Disability Equality Schemes - The size of the Disability Equality Scheme was
Availability, Format and Size. immensely variable and this can be seen
overleaf in figure 1, ranging in our samples from
Less than 60% of the colleges surveyed had a three pages to 96. The average size was
DES available online. Amongst those lacking an approximately 19 pages. In general, it would be
online statement, one third of them gave expected that the longer the document the less
information as to where to obtain a copy - likely it is to be read, although in fairness to our
varying from picking a copy up from reception, sample the 96 page document was actually one
to contacting a named member of staff or of the most pragmatic, informative and genuinely
getting a copy from your tutor. helpful of all the statements sampled.
The research also examined format and size of Suggested Good Practice
Make the Disability Equality Schemes available
the statements sampled. Two thirds of the
statements were in PDF format with most of the
online.
remainder in Microsoft® Word. One was available
as a web based document. Interestingly, there Offer alternative formats or provide information
were very few mentions of the DESs being on personalising the format you have provided.
available in alternative formats. In practice, PDF Keep the size of the document short enough to
documents can have a high level of accessibility encourage reading but long enough to give
provided they have been created with clear, verifiable information.
60
Pages
50
40
30
20
10
0
Samples in ascending order
Figure 1 - Size (in pages) of Disability Equality but there is a good deal of cynicism about the
Statements sampled ‘equalities industry’ and the associated issues it
can produce.
Staff Training and Awareness
Actively Involving Disabled Learners
This was top of the list from the disability
support organisations contacted yet 8% of the Many of the colleges detailed the way they will
statements searched had no mention of training involve disabled learners; focus groups and
or staff development and a further 33% were formal feedback being two of the common
very vague in their training commitments or mechanisms. The best specified the information
topics. However, nearly 60% of the colleges they were going to obtain, from whom they
surveyed had quite specific training targets. The were going to get it and how, and gave
majority of these were related to the DED or proposals of what would be done with the data.
disability awareness. A much smaller number About a quarter of the DESs read had no
oriented towards inclusive teaching and information about feedback or consultation
learning, yet for the majority of teachers, tutors mechanisms.
and lecturers the issue is not just about being A few of the statements published feedback
aware of disability but knowing what to do about already collected - an approach that had much
it - how to teach in a way that is more inclusive merit since they were able to highlight their
to disabled learners. strengths and offer responses to their
weaknesses. This kind of confidence projects a
Suggested Good Practice
robust, transparent and responsive culture. One
Set clear and specific targets for staff of the difficulties in actively involving disabled
development in disability awareness and learners is that the process becomes harder
ensure that these are focused on a range of work as your systems become more successful.
staff roles, using scenarios relevant to those People are keen to be involved when they want
roles. to see changes but satisfaction can result in
Ensure training is geared towards positive complacency!
practice rather than political correctness. Most None of the data on learner feedback and
staff respond well to examples of good involvement included details about the
practice that are relevant and easily achievable technology used in the college with disabled
© TechDis 2007 Page 4
learners. This could be a useful amendment to Collect and analyse the progression of disabled
gauge how to best use the technology provided learners compared to their non-disabled peers.
in the college and to see if changes were Obtain feedback from learners on their
required. transition experiences.
Suggested Good Practice
Be prepared to trial different ways of involving
Effective Use of Technology -
disabled learners and gauging opinion - they Infrastructure, Resources and Tools
will not have uniform views and some will
certainly not want to be involved in the Half the specialist organisations we worked with
process or identified with the issues. highlighted the importance of assistive
technology in one form or another. Yet less than
Make feedback public - publishing half of the DESs sampled had a mention of
strengths, weaknesses and responses technology at all and only a quarter had
information of practical use to disabled learners.
is an effective way of evidencing the
Those that did, however, had a wide range of
integrity of your approach and the detail. One had an entire section on assistive
quality of what you already do. technology, detailing the hardware and software
available, what can be borrowed and
Given the range of perspectives of disabled assessments of the available products.
people it is important to gain the input of a
Less than a third of the colleges mentioned
focus group with the wider and more
accessibility in this pedagogical sense and only
anonymous feedback obtained from
one college gave a measurable target - to have
questionnaires and satisfaction surveys. 50% of teaching materials on the Virtual
Independent advice is also available from a Learning Environment. Others provided a range
range of organisations including those of details from highlighting the availability of
referenced at the end of this briefing. alternative formats through to in-depth details of
Many disabled learners already benefit, or
website accessibility and software availability.
Windows Magnifier.
Zoom and text reflow options within
Alternative Interfaces
About AbilityNet
AbilityNet are a national charity and the UK’s leading provider of advice on computing and disability.
Every year they help thousands of people with a wide range of disabling or limiting conditions to
access and release the enabling power of computer technology. They provide a freephone advice
and information line, individual assessments, awareness training, courses for professionals, support
for organisations, loan equipment and equipment to buy.
Resources Available
Available online and in hard copy, for further information please see;
http://www.abilitynet.org.uk/education.
To view the factsheets that are available to download please go to;
http://www.abilitynet.org.uk/edu_factsheets.
For information about support available from AbilityNet please see;
http://www.abilitynet.org.uk/edu_sla_he.
Contact AbilityNet about these resources and other support they can provide via the freephone and
minicom number; 0800 269 545, or by fax; 01926 407 425 or email a member of the team at;
enquiries@abilitynet.org.uk.
Training and Consultancy
Standard courses for staff can be found at http://www.abilitynet.org.uk/webopencourses
and the details of the bespoke courses can be found at http://www.abilitynet.org.uk/
webbespoketraining. To contact AbilityNet regarding these course please email
accessibility@abilitynet.org.uk or telephone on 0800 269 545.
Becta
About Becta
Becta leads the national drive to improve learning through technology. They achieve this by working
with industry to ensure they have the right technology for education in place. Becta also support the
education sector to make the best use of technology so that every learner in the UK is able to
benefit from its advantages and achieves the best they can.
Resources Available: Generic advice and guidance
Making accessible software: a guide for developers and providers http://publications.becta.
org.uk/display.cfm?resID=33482. This guide is designed to help industry to understand how
legislation applies to learners with special education needs and what 'reasonable adjustment' may
mean in the context of ICT.
Making software accessible: a guide for schools http://publications.becta.org.uk/display.
cfm?resID=32113. This guide is designed to help schools to understand how legislation applies
to their learners with special education needs and what 'reasonable adjustment' may mean in the
context of ICT.
Software accessibility: legal requirements for schools
http://schools.becta.org.uk/index.php?section=tl&catcode=ss_tl_inc_ac_03&rid=13343
© TechDis 2007 Page 10
Organisations will want ICT resources to be accessible to all their learners – and have a legal duty to
make ‘reasonable adjustments’ to ensure that learners who are disabled are not put at a substantial
disadvantage. This publication examines what this means in practice.
Resources Available: Teaching, learning, libraries and examinations
Improving access with assistive technology:
Many learners have sensory, physical or cognitive difficulties that make it hard for them to use a
standard keyboard, monitor or mouse without some adjustment being made. This can be achieved
through the computer’s system accessibility options, or by using alternative or assistive technology.
http://schools.becta.org.uk/index.php?section=tl&catcode=ss_tl_inc_ac_03&rid=13414
Inspire me: Using podcasting to support language and communication
Aimed at 15-16-year olds with severe learning difficulties and uses podcasting to support language
and communication.
http://schools.becta.org.uk/index.php?section=tl&catcode=ss_tl_inc_ac_03&rid=12848
How assistive technology is used by learners:
Learners who have special needs or disabilities often need adjustments to be made to hardware or
software, or additional devices, to enable them to access learning through ICT.
http://schools.becta.org.uk/index.php?section=tl&catcode=ss_tl_inc_ac_03&rid=13414
Many others are available via www.becta.org.uk/schools/inclusion. For more information
regarding Becta’s resources contact them via; telephone; 024 7641 699, fax; 024 7641 1418 or
email; becta@becta.org.uk.
About LSN
The Learning and Skills Network (LSN) is an independent not-for-profit organisation committed to
making a difference to learning and skills. LSN aims to do this by delivering quality improvement and
staff development programmes that support specific government initiatives, through research,
training and consultancy; and by supplying services directly to schools, colleges and training
organisations.
Resources available: Generic advice and guidance
A list of all LSN’s publications can be found at
http://www.lsneducation.org.uk/pubs/pages/index.aspx.
‘The journey towards disability equality toolkit’ briefing is available from
http://www.lsneducation.org.uk/pubs/pages/062483.aspx.
Briefing for providers: The new Duty to Promote Disability Equality; Duty to promote disability
equality: final report can be found at
http://www.lsneducation.org.uk/dda/disabilityequality/seminar0206.aspx.
Resources Available: Assessment of Need
‘Do you have a disability - yes or no? or is there a better way of asking?' Hard copies and
downloads are available from: http://www.lsneducation.org.uk/pubs/pages/052243.aspx.
Training and Consultancy
LSN Consultancy Page: http://www.lsneducation.org.uk/consultancy/.
For more information on LSN, or any of our programmes of resources, please telephone the
Information and Customer Centre on 0845 071 0800 or e-mail: enquiries@lsneducation.org.uk.
Please contact either Sally Faraday (Research Manager & DDA lead) on 020 7297 9098
sfaraday@lsneducation.org.uk or Chris Barlow (Development Advisor) on 020 7297 9059
cbarlow@lsneducation.org.uk.
About RNID
RNID is the largest charity working to change the world for the UK’s 9 million deaf and hard of
hearing people. The RNID provides hearing support equipment to the education sector. They offer
advice, surveys, supply, installation and maintenance of induction loop and infrared systems, FM
radio microphone systems (radio aids) and Soundfield sound reinforcement systems.
About RNIB
The RNIB works with partners throughout all areas of post-compulsory education and training to
address three key priorities as below:
To empower and support blind and partially sighted people in accessing learning by providing
information, advice and advocacy.
To contribute to the development of the infrastructure necessary to facilitate high quality inclusive
learning; by providing training, consultancy and partnership in direct service delivery.
To contribute to the expansion and rationalisation of specialist provision for blind and partially
sighted adults with severe or profound and complex learning difficulties; through training,
consultancy and the expansion of holistic models of provision in partnership with others.
Resources Available
Guide to RNIB Services - www.rnib.org.uk, hard copy and online version available.
Student Factsheet: Learning and Technology Needs Assessments, available in hard copy and
information can also be found on the student website www.rnib.org.uk/student.
Student Factsheet: Examinations and Assessment, Libraries and information services, and
information online at these websites; www.rnib.org.uk/student and
www.rnib.org.uk/pcet.
Training and Consultancy
All topics above are covered by courses and conferences run by RNIB PCET and Employment staff
in Regional Centres. For further information please contact karenedwards@rnib.org.uk -
National PCET Team Administrator who will forward your query onto the appropriate person to reply.
Also available is a wide range of short one day courses covering a range of topics including Visual
Awareness, Enabling Technology, Adapting Learning Materials, Education and Career Planning,
Access to Examinations and Qualifications, Access Technology and Accessible Materials, Supporting
Mobility Issues for learners in FE and HE and many more. Contact the RNIB for further details.
The RNIB also have a one year Post Graduate Course in
partnership with University of Birmingham - Visual
Impairment in Further Education Level Three Course -
Post 16 Partners in Learning (for Learning Support
Workers).
Consultation available on a wide range of issues
relating to blind and partially sighted learners and
providers / organisations. Please contact your
Regional RNIB office or Karen Edwards as above
for further details. The contact details for the
RNIB head office are: Tel: 020 7388 1266;
Fax: 020 7388 2034 and Email:
helpline@rnib.org.uk.