Ba phong cch lnh o ln on c c l n o tr c t p r t t c p c t n l n t c p tr n t n n c np l v p l n n t n o K n qu n l l n c u t c nn v l n n n c uc u on c c qu n l n cn t c p tron tr n pc c n n v n cn n c v n n oc t u n n nn c n t t o n t n c n v c N qu n l t eo p on c c n a ra c c b c v n n so t n n u quan trn c c n n v n c t d d n o n t n n v Vn a qu n l lu na vn c xe l c u t n b r t n u p on c c l n o c n au bao : qu t o n c o n c u n qu n tn t t ln t c u n tr c t p t c t do n n n n Son tr n t c t t eo c c n n n cu c c ba p on c c l n o c b n l : l n o tr c t p; l n o d a tr n nn t n ca s trao t o lun v l n o t c Ba p on c c n t eo t n An u bt u bn c c D (D rect n ; Discussing; Dele at n ) n n cn c l on c c l n o 3-Ds (T e 3-Ds

n c c l n o 3-Ds (T e 3-Ds of Management Style). M p on c c l n o tr n u c n n t c c c v n c n t n son c n c n au t s c b n n : c c tru n t n l n ; c c t t lp c t u; ra qu t n ; qu tr n so t v s n n t qu 1. Phong cch lnh o trc tip N n n qu n l t eo p on c c n t n n v n n v n rn p l l n t n ov n ot p o n t n H p n c n va tr v n tr c n c o t n n t t lp c c t u c un v d n t qu on un t c - C c t c ao t p v n n v n: N qu n l n n n v n ln n e v sau p t b u n ca n T n t n n n n qu n l c p on c c n t n a ra c c c dn c t t v v n n v n b t c n x c p l C c ao t p ca n qu n l l r r n n n n v x c t c n n u v u c c n p v K un n n t n t n p n t n n v n t n c t t cu : an u c n p l c a? - T t lp c t u: N qu n l s t n t t lp c c c t u n n n v n n v n v d : M c t u ca an tron t n n l p b n c 15 c c xe -t K c t u c x c n r r n v t an cn c n n t n n n v n b t r n qu n l on c an ta u C c ct uv t n t n l n l c t c con n - C c t c ra qu t n : T un an d n n a n n v c an l v p Sue c un b t p n p d n c o t o N qu n l t n qu t n p n ln n u n un n l t t c v c t ln n n K n s n v n c n qu t n l n o n c c s l a c n ra qu t n v tr c t p n dn n n v n n n n n c np t c n - K so t s t c n v cun c p t n t n p n : N n n qu n l t n t t lp c c u so t n t n u n qu tr n t c n c n v c C c a n l n ca t n l : H qua tr l p t v o l c 11 tr a v b o c o t tt n n c n v c an l xon C c n l n o n t n xu n cun c p t n t n d dn c c n dn c t v c c l t n o c t n c n v c tt n -S en t n v n n c n v c: u n c o n l n o t eo p on c c tr c t p c t n p c? l n n v n d qu n l n t eo s n dn ca C n v c r t tu t v an l c n x c n n t n v an l cu ni t n t ln ca v n n v n

on c c l n o tr c t p r t t c p c t n l n t c p tr n t n n c n p l v p l n n t n o K n qu n l l n c u t c n n v l n n n c uc u on c c qu n l n cn t c p tron tr n p c c n n v n cn n c v n n oc t u n n nn c n t t o n t n c n v c N qu n l t eo p on c c n a ra c c b c v n n so t n n u quan trn c c n n v n c t d d n o n t n n v 2. Phong cch lnh o da trn s trao i, tho lun N n n qu n l s d n p on c c n t n tn d n t an t o lun c c v n v n doan u s x ra tron t cu c t o lun s n ? N n v n a ra c c n t cu ln n e cun c p t n t n p n n n n v t c t c v c c c n tr n o to c n t t N qu n l l n b o c c c n c c n u c t o lun cn v b n t n t cu c tran lun t c s H n va tr n l t n n t b o c o c c cu c t o lun n n v t t c n n v n u c c p n - C c t c ao t p: G ao t p a c u l qu tc ca c c n l n o t u c p on c c n H xun quan b n v to c o n c c cn n n ct o lun v n ca n N qu n l s d n r t n u t an t cu v ln n e H cn t o v n n v n v c a s c c n ca n t ra n n cu n tp trun v o v n t o lun v v ra t n ca n n v n l c c t c ao t p p b n n t ca - T t lp c t u: In r d bn n c t u b n n ca c n ta n n t t lp c o qu t n na l ? Sau t o lun cn c t u s c t t lp Tn d n s t o lun ca n u n t n n n t nn v n t c ca t n n n v n r n l t c c t u ra l p on c c ca n qu n l ny. - Ra qu t n : C n ta an p v n n v v c s l n n a n an tn o Bn n c n ta n n n n n t n o? l c c t cu tr c ra qu t n ca c c n l n o t u c p on c c n Qu t n c c a ra sau c s c n t cv p p ca n n v n C n qu n l v n n v n u n va tr c n t c c c tron v c x c n v n n s l a c n v ra qu t n - K so t v c t c n v cun c p t n t n: N qu n l v n n v n cn so t qu tr n t c n v t o lun xe c n p t n n n n n n n o C n v c s t c t qu tt n t c a b n cn c v c n n u c n t c n t t - K en t n v n n c n lao: Jason an l c t u tu t v a ra c c u t c c n t n C c n qu n l n n n n t n qu n p ca c c n n v n tron cu c t o lun x d n t n cn v n cv ra n n t n on c c l n o d a tr n trao v t o lun c b t t c p c n cu tr l c o c c v n n : M c t u ca c n ta l ?; T u c un c t l n c n ta c n l ?; T n tr n t c n c n v c n n t n n n t n o?; A n n l c n v c n ?; Dn so t v t n t n p n n o l c n t t? on c c t o lun t n c u qu n n v n l n n n c c n n r n v t t n n ra c n n ca n N qu n l s x c n n n c n p l v l n t n o tn s r n bu c ca n n v n v n n s x ra 3. Phong cch lnh o y thc, giao ph N n n qu n l s d n p on c c n t n t c oc c n n ca t v c c c n v cc n ct c nv n op o n t n c n v c Cn c c t c l v c t to n qu n do n n n v n qu t n - C c t c ao t p: v n n c n v c c n t c n c c ao t p c t c l t c u: T un an s p t b u tb d n vn 15 p t v c n tr n n b ca c n t tron bu p n t Ba Tron

n u tr n p c l l a c u: C n ta cn t o lun n n v c c n l tron oc t p t an v a t t n ! G ao t p xe xt l n n c t c n v c c n n n a n n c n tr tron qu tr n t c n - T t lp c t u: Cn n n c c t c ao t p c t u c t c n qu n l t t lp n a oc c t a ra sau t o lun v n n v n T t b tron s ao p t c c n v c c t do n n v n n u n qu n l on n oc n t tnv oc n s ao p K n n v n t n n : T n n c un c ov ct c n oc c n n n l un t t c n oc n - Ra qu t n : Barbara c n v c t c n t n o l qu t n ca bn Qu t n t c nn v c c u n c o n n v n N n n v n c qu n c l a n n p n c c t c p t c t qu on N qu n l p tr n t p t c du tr s ao p n n v n n un t ra qu t n t c c tr l qu n ra qu t n c o n qu n l - K so t qu tr n t c n v cun c p t n t n: T un tron vn 1 tu n an p cp n t xon to n b d l u c o v c t c n oc N qu n l t u c p on c c n t n qu t n c c t c so t c n v c S l n so t p t u c v o t n c t u t n ca n v v n t c n n Cun c p t n t n p n l tr c n ca n n v n V c n qu n l n n n v t b n tn c b t oc b c c n l u r t quan trn - K en t n v n n t qu : N qu n l t n en t n v n n n n a c n n c nn l v c t c c c lp Helen bn v t qua r t n u n o n t n c n v c Bn t ra c c c qu t c n v c r t tt T t tu t v on c c l n o n r t t c p n n v n l n u b t c nn v n l c o n t n c n v c B v n n n n v n c n n s n c n tn qu n l n rn p l H un t do l a c n c c t c t c n c n v c on c c l n o n cn to c o c c n qu n l c n u t an d n c o v c t c nc cn v c n x d n c c t u c un su n c n l c v l n oc Mc d l ba p on c c l n o c n au son n n tt t t n qu n l c p d n t lo p on c c l n o n t n tron qu tr n u n v s tc n v c N c an t n a t n v c x c n oc t a t v o n n o n c n c t ca t n n l n o Theo CRM VietNam

1. Kiu p buc Ngi lnh o kiu ny rt c k lut, kim sot mi vic cht ch. Anh/c y lun nhn mnh iu g khng ng v phi c sa sai. Phong cch ny c p dng tt nht trong trng hp c khng hong. 2. Kiu uy quyn

Ngi lnh o kiu uy quyn thng a ra hng dn r rng nhng mt thi gian trong vic gii thch l do nhim v cn c hon thnh. Phong cch ny thch hp vi nhng ngi lnh o cn non tr hay thiu kinh nghim. 3. Kiu ha hp Ngi ha hp coi trng s tng tc thn thin. H t nhu cu cm xc ca nhn vin trc tin, sau mi l cng vic. Phong cch ny tt nht nn s dng khi bn cn hon thnh nhim v hng ngy cng vi nhn vin mong mun s ng h c nhn.

4. Kiu dn ch Ngi lnh o dn ch cho nhn vin tham gia vo qu trnh a ra quyt nh. Phong cch ny ph hp khi mi ngi u c chung s hiu bit cng nh am m v c nhiu thi gian ra quyt nh. 5. Kiu dn dt Ngi theo phong cch lnh o ny lun l mt tm gng v cch c x v kim sot cht ch. Theo phong cch ny, bn phi l ngi c lp v khng yu cu nhiu s tng tc vi ngi khc.

6. Kiu hun luyn Ngi ny khi lm vic vi ngi khc thng xc nh im mnh, im yu ca h v cung cp nhng nhn xt mang tnh xy dng. H c k hoch lu di, sn sng m nhn thm trch nhim, lun th hin s sng to v lm vic c lp. Hy xem bn s dng phong cch no thng xuyn nht trong cch kiu trn. Nu bn thy cch lnh o hin ti ca mnh khng c hiu qu, hy th p dng phong cch khc ph hp hn tng bc tr thnh mt lnh o xut sc.

Lnh o l t a cn quan trn tron qu n l l n o c u qu l t tron n n c a o tr t n tn qu n l Cn n v c t c n n n n v ct u c ca qu n l tc l v c t c n trn vn v c qu n l - c t n a quan trn b o rn t n qu n l c t tr t n t n l n o c u qu C c n qu n l p t c n t t c c c u t tron va tr ca t p n un n n l c v vt l c n t c c c c t u ra M tc c qu t l n o c x c n n l s t c n n tn t ut a l t qu tr n t c n n con n sao c o s t n u n v n t t n p n u t cc c c t u ca t c c M t c c l t n n c n c u n c p t tr n n c s t n u n l v c cn l v c v s st sn v t n t n S st sn l s n t t n n c n v c c tron t c n c n v c s t n t n t n n n v nn t ut L n o l c dn u n ra l n v tr c C l n o n n p tn t c c c v s vn d n t a c c nn ca n H n sau tn v t c c; t n n to s t n b v n v n n o nt n tiu ca t c c s n xu t ( doan n p) cn ct u n n tr c c c c

M t c c t c n c n n to n b nn l c ca u c tn n o v t c c n u n c nn tron n t ut l n o K nn n d n n l s t p ca t n t ba u t c u to c n : 1 nn n n t c c rn con n c n n n l c t c c n au n n t an c n au v tron n n o n c n c n au 2 nn c l v 3 nn n n

t eo tp c c o s t c u t n ca n l

n p p n s to ra tb u n u n n v d n n n c t c Y u t ba ca s l n o l n quan n p on c c n o

M t t c c s n xu t n doan ( doan n p) t n v n c v tr va tr n v c n au t c n t eo tr c n c p n c n to n n ot n c un ca doan n p n t eo c t u ra Tron ot n ca doan n p c c c n b qu n l v n n v n quan v n au t eo a c u: quan t eo c u dc a c n b c p tr n v nhn v n d qu n quan t eo c u n an a c c n n p c cn v tr v va tr tron doan n p Vn hnh quan a c n b l n o c p tr n v n n v n c p d tron ot n ca doan n p c n l qu tr n t c n va tr l n o ca n c n b qu n l C c qu t n c dn u n u c n lu n t eo c c n u n tc c c c un c n t n v p t u c v o t n v cun c c n x ca v n d qu n to n n p on c c l n o r n on c c l n o ot n s n xu t t n c c n u n tc c c c un c p t n t n v v c c n x t t n c n b qu n l s d n n n tc c cx ca n d qu n t ca doan n p ra C n r 06-26-2006 12:29 PM Post: #2 Re: Phong cch lnh o trong t chc sn xut kinh doanh Xem xt phong cch lnh o ca ngi cn b qun l trn hai mt: t tron c a n n c tm l, Posts: 241 tr n tr t c n n vn sn t n o l Thanks Given: 0 n n n v c c n x t c p on vv Ha t n to Thanks Received: 4 in 4 posts n n t p on c c l n o t n n n tn Joined: Feb 2006 c n b qu n l n n n c t cn do p Reputation: 0 t u c v o t n un v tr n Cn tn c nb qu n l tron t n un o n c n n t n p on c c l n o c o n tron o n c n t n un qu n l c t n p on c c l n o dn c B nn l n o v s t n u n tun t l d a v o c c p on c c l n o Lipton Member K.Lewin n c sau sn v l v c t M tr n c s n doan c n l n p p p n v u b ca v n t c t n c n tt c c ct u

quan s t quan ca n c n b qu n l v n d qu n tron v c p n c n v qu n l s n xu t n p n lo c c p on c c l n o tron s n xu t n doan n a ra ba lo p on c c l n o: c o n dn c t do N l n o c o n c u n qu n l n ra l n v c s p c tn l n qu t o n v tc c c l n l n o bn nn v c t oc n v p n t n a n p t N l n o dn c a l n o c s t a a t n t a o n c p d v c c n n v qu t n c xu t v u n c s t a a ca n d qu n Lo n l n o n n n n n u n c s n ca c p d t a o n ca c p d tr c n n K u n l n o t ba s d n r t t n u c qu n l c ca d n c o c p d c c lp cao a t c n tron c c ot n u n N n n l n o n v t n p t u c v o c p d ra ct u t n xe va tr ca n l n p M p on c c l n o c t u n c c n au tron a on p t tr n ca doan n pc nt n p on c c l n o t n n p p Tron a on u t n lp doan n pc n tn l n o qu t o n d c u tr c n t p on c c l n o c o n l p p K doan n p b c san a on n n c n t n t do dn c n p on c c l n o dn c s p t u c t n t c c c ot n ca n n v n K doan n p t n s n n cao n n r va tr tr c n ca n t p on c c l n o t do dn c s p t u c t t n s n to ca n lao n N n c un tron t c t n ot n n doan c n p p c c p on c c l n o c n au S t ca n c n b qu n l l s vn d n o lo c c n u n tc t c c n x ca n sao c o p p v t n t n tron n n o n c n c nhau n cn n c Rensis Likert v c c n n p ca n c tn p M c an n n cu c c u u v c c p on c c ca c c n l n o v qu n l ng a ra t n v t c c t p cn quan trn v v c u b t v n v l n o n co t n qu n l c u qu l n n n n v oc pd d av os l n lc c o t t c c c b p n ot n n l t n v T t c c c t n v n ca tn c n qu n l a l n o l a c n t t tr tron c a s ln n au c c n u c u c c tr c c n u n vn c c c c v n n tr n vn c un V n c trn n

c c n c t c con n cho nn Likert coi cch t p cn n l u qu n t l n o t n m. T c c t p cn n v d a v o t u c c t a gia ca n d qu n v o qu tr n qu n l l n o Rens s L ert a ra cc m hnh phong cch lnh o sau: qu t o n p c qu t o n n n t t a v n t a gia theo nhm. Phong cc l n o qu t o n p c ; n l n o n t a o nn d qu n qu t n an t n c quan ca n l n o t n t n t c u t tr n xun d C c n qu n l lo n c u n qu n cao c t ln t n v o c p d t c n ta bn s e do v tr n p t v n n p n t n o on c c l n o qu t o n n n t ; b c u n l n o c ln t n v o n d qu n n n qu t n cu cn t u c n l n o c d c o p p p t b u n T c bn en t n v t t bn s e do tr n p t on c c t a v n; c t n u t n tun v o n d qu n s d n t n t n a c u ra qu t n c s p n o c c nn tron qu n l to s nn n tron n s n xu t on c c t a a t eo n ; o n to n t n t n v oc pd vn c p d t c n tt c n v c ca n u n c n v nn d qu n p t b u n co n l t t n v n t o lun dn c sau n qu t n N bt tron c c n l n o do K L ert a ra l c t a a ca n d qu n s trao t n t n s p n qu n tron ot n qu n l n t c t c ot n v n lao n C n 06-26-2006 12:30 PM Post: #3 Re: Phong cch lnh o trong t chc sn xut kinh doanh T p cn p on c c l n o t eo n l a n t l c n M Robert Blake v Jane Mouton n n t Posts: 241 p on c c l n o n c a v c c lo tr n tr n Thanks Given: 0 t c t n t n v cn p on p v a dn Cn c Thanks Received: 4 in 4 posts v o a t u c sau: s quan t ca n l n o a ca Joined: Feb 2006 n qu n l v n lao n v s quan t n Reputation: 0 c n v c ca n c n b qu n l t un l tron v c n n cu c c n x d n t n l c c p on c c l n o b n c c 81 n n v n l t p on c c l n o t n n b n c c a c u t c u quan t n con n t c u quan t n s n xu t R Bla e v J Mouton n n n n v c s Lipton Member r

d n n n quan t t n d n t c c n qu n l quan t n t n o v s n xu t a v con n c n p l quan t n t u c bao nhi u t qu s n xu t cu tn S quan t n v n s n xu t bao c c t ca n qu n c v t lot c c v n n l c t l n ca c c qu t n c n s c c c t t c v qu tr n t n s n to tron n n cu c t l n ca dc v t a u u qu c n t c l n s n p S quan t v con n c t c t c c r n n N bao c c u t n c ca s ca t c n n v v c t c c t u s du tr ln t trn ca c c c n n n v c ao tr c n d a tr n s t n c n l tr n s p c tn v c c un b c c u n l v c tt v du tr s t o n c c quan a con n Bn phong cch cc oan m cc tc gi a ra cn trnh l : p on c c 1 1 c t s t c co l c c qu n l suy c c n qu n l quan t t n con n v s n xu t v t a a t t u c n v c ca xt t eo n a v c c b c c n v c ca v c d c n t c v n n n n n n b o t n, e c c t n t n t c p tr n xun c o c p d tr n p c c oan c l c c n qu n l t eo 9 9 l n n n t n tron n n ca s n dn cao n t c t c c c o c con n ln s n xu t H l c c n qu n l n t c s nn p n c c c n u c u s n xu t ca t c s v c c n u c u c n n M t p on c c c c co l c c qu n l c c oan l p on c c 1 9 C c n qu n l r t t oc n quan t c n s n xu t c quan t n con n H to ra t tr n tron n u t t o t n v n p c n a quan t n v c e t c n p p t c n c c c t u ca doan n p tr n p c c oan n c l 9 1 c c n qu n l c u n qu n t eo c n v c l n n n c quan t n v c tr n a t ot n c u qu t oc n quan t n con n v o n to n c u n qu n tron p on c c l n o ca T c n u ra bn p on c c c c oan c c t c n u ra t p on c c to n d n n n qu n l quan t v a p n c n v c v con n H n n c t c t n t n v s n xu t t c p n n n n bt n t c c c t u qu cao c t c u n qu n qu r n l n v con n C n 06-26-2006 12:31 PM r

Post: #4 Re: Phong cch lnh o trong t chc sn xut kinh doanh Thc t l cc phong cch lnh o thch ng vi cc tnh hung khc nhau. R.Tannenbaumv W.H. Schmidt trong Posts: 241 quan n ca n c o rn l n o l t dng lin Thanks Given: 0 t c H co p on c c l n o ca tn c nb Thanks Received: 4 in 4 posts qu n l bao n lot c c p on c c l n o t Joined: Feb 2006 p on c c tp trun cao v o t tr n n u tp Reputation: 0 trun cao v o c p d n tp trun v o c qu n n n qu n l trao c o c p d Quan n n t a n n rn t p on c c l n o p p p t u c v o c c t n un v c c c n n Ha n a ra c c u t quan trn c t n n n p on c c l n o ca tn qu n l t eo dn l n t c n l : ( 1) n n l c l n t c n t eo c t n ca n qu n l bao t n tr ca ln t n v o c p d t n n t eo c c p on cch l n o v c c an to n tron c c o n c n b t n (2) n n l c l n t u c v c p d n s n n n n v ca n qu n l v (3) n n l c l n t u c v t n un n l c c tr v c c tru n t n ca t c c K c v c c c c t p cn t eo u v v t eo c n u tr n c c n n n cu c u n san n n cu c c t n un v t n rn c c n l n o l s n p ca c c t n un c o tr c C c t p cn n v c c n l n o t a n n c ts t c n t n an v n l n o n n c ol t u tn t a n l n c xu n tun t eo n n n n nt c c c p n t n t c n c c c vn c nhn ring. Lipton Member Tron t c t c n n tr n p tn c nb l n o doan n p n l n o tt n n c u n san doan n p n v c c cn ln v c s n xu t n doan n n u qu qu n l l n o l n cao T t c t n n F F edler n n cu v a ra c c tip cn ca n n c o rn l n o c co n qu tr n p t u c v o u n ca c n v c cn n v c c t n v n tron n b qu n r t n t tr n v T eo n p on c c l n o p t u c v o ba u t sau: a v v qu n l c t n c t ca c n v c quan a l n o v c c t n v n tron n T t c a ra a p on c c l n o: 1 on c c t n n v o nn xu t v t qu c n v c 2 on c c n v o v c t n n c c quan ca t n vin. K c n v c c n T l c n t c c n T l c X V t qu t v n p on c c l n o tron

s n xu t n doan d t c lp tr n ca c c n C n s n d c t u t ca c n a M c L n n Theo V.I M aep a ra c c p on c c l n o sau: p on c c dn c tp t p on c c n n p t n l t tp t qu n l l n o t n c ca p on c c n l to ra s l c a c un n a c tron t c c on c c c o n n c l v p on c c tr n p on c c l n o n l n co trn n d qu n n qu n l c o rn n l n n t on c c l n o n p b n c c c p l n o trun n on c c qu t l t p on c c l nh o n l n o t o n tron qu n l n l ct u ca c n v c N c l v p on c c qu t l p on c c c t t; c t t o tron c n v c T eo quan ca V Gap anaxep ( n l Tr n ban c n t c t t n ca n C n s n L n X ) n n cu c c t c c x v doan n p trun n v c s a ra c c p on c c l n o n sau: p on c c l n o c o n p on c c l n o dn c p on c c l n o n c n p on c c l n o c c b t p on cch l n o an t n c t t l x T c c s n xu t n doan ( doan n p ) c co n t tp p c t n n l n un oc t o n n n u c u c t a n n v t x Mt c doan n p cn an t n x a cn to ra v c l c t u n n u cn c u t n d c tn n n t t tr n s ua tran quc t N n c c c p c c c u tr c ( n t c oc n n t c ) v v c t c c ot n ca doan n p N o ra c u tr c v t c c ot n ca t doan n p cn n p on c c l n o ca n c n b qu n l c t c n tron t b c n v cn r n n n u n n t x c un n n l a c n v t t n ca quc a t bc ca c c c un cv c c tr qu n c c n v tp t n n vn n ca d lun t t c n n c n n n ot n ca c c doan n p C M c c o rn c c quan s n xu t tr c t p p t u c v o p n t c c u c c t l u s n xu t T eo n n c l t s n n t c v x c n na ( Ra ond Aron Jean Fourast e Jacques Ellul n c o trn t t ut t va tr u t n v c o rn x c n n p b t d c c n tr n t -x n o an p t t u ot n v l n n n au Tron doan n p n na an t ra n n vn v c t n lao n v lao n c v ao t p v n x v c u Tron c c lo doan n p u p t n lao n v o n v tr t c p

n t v v v o n n n o c c n t Cu cn tron t t c c c lo doan n p c n p o to o n t n u n lu n t t c c c c p c c t c n n ca s n xu t Tron nn n t tp trun bao c p tr c b qu n l cn n qu n l n o c u s n xu t p n t n a c v c c p c a n v c n qu n c n o n o n t an n n l v c t eo n u n tc tp t Tp t cn l v cn c u tr c n u n dn n t u qu t sc n trn l t t c c c u t u dn c o tp t l ra n u c s tran c p c a v lo tr ln n au u c o t l n t t p l tp t qu t n C c c n b qu n l l b n su n n un c b n p n t c l v c b t c c c tp t p n b n bc qu t Tron c c c p on c c l n o c u v p b n l p on c c l n o dn c tp t l n o n c n b qu n l n n n tr c n qu n l v n t t c c tp t qu t n v c u tr c n u n dn n n p t u c t nn l c l n o ca n c n b l n o