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LG VX8800 Venus Software Flash 11/16/07 Note: This program only needs to be used on commercial devices with commercial

software (VX880V02) Step 1. Connect device to USB data cable (Note: you must insure that no other devices are connected to the PC) Step 2. Launch VX8800 Venus Software Flash utilizing the steps below: Click on the Start button Click on Phone Flashing Applications Click on LG Electronics Click on VX8800 Venus Software Flash

Confidential and proprietary material for authorized Verizon Wireless personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

LG VX8800 Venus Software Flash 11/15/07 Step 3. Confirm that the device is connected to the port (Display will indicate Port [XXXX] is connected as shown below)
**Make sure there are no other devices connected to the PC. **If the Port [XXXX] is connected message is not displayed, click the X and please start from step 2 again.

Confidential and proprietary material for authorized Verizon Wireless personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

LG VX8800 Venus Software Flash 11/16/07


Step 6. Click the START button to begin the DSP Memory Initialization process

Confidential and proprietary material for authorized Verizon Wireless personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

LG VX8800 Venus Software Flash 11/16/07


Step 7. Confirm that the DSPFormat.. message is displayed as shown below Step 8. Confirm that the display on the device cycles through the sequence shown below (Device will power cycle twice. Do not disconnect the device at this point!)

Confidential and proprietary material for authorized Verizon Wireless personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

LG VX8800 Venus Software Flash 11/16/07


Step 9. Confirm that the Update success!! message is displayed as shown below (Entire process takes approximately 2 to 3 minutes)

Confidential and proprietary material for authorized Verizon Wireless personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

LG VX8800 Venus Software Flash 11/16/07


Step 9A: It has been discovered that, while performing the VX8800 Venus Software Flash, intermittently the user may encounter the error message shown below.

DSPInitProgram

Error!! Please reboot the phone. Click start again

OK OK

An intermittent timing issue causes this error message, where the program did not receive a signal from the phone that the second power cycle was completed. The phone IS successfully upgraded at this point. The user should power down the phone as though the Update success!! message was displayed and proceed to the next device. Step 10. Process is complete, disconnect the device from the PC
Confidential and proprietary material for authorized Verizon Wireless personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

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