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Oracle® Certification Program

Candidate Guide

Oracle9i™ Database Administrator Certified Associate


Oracle9i™ Database Administrator Certified Professional
Oracle9i™ Database Administrator Certified Master
January 2005
Contents
Oracle Certification Program Candidate Guide

Oracle9i Database Administrator Certified Associate

Oracle9i Database Administrator Certified Professional

Oracle9i Database Administrator Certified Master
September 2004

1 Benefits of Oracle Certification

2

Oracle9i Database Administrator Certified Associate

Oracle9i Database Administrator Certified Professional

Oracle9i Database Administrator Certified Master Paths

3 Preparing for Oracle9i Database Tests

4 Registering for Your Tests

5 Taking Your Tests

6 After You Are Certified

7 Special Testing Opportunities

Test Content Checklists

Visit the Oracle Certification Program Web site at http://www.oracle.com/education/certification/.


1 Benefits of Oracle Certification

The demand for professionals in the Beyond OCA, by becoming an Oracle


information technology (IT) industry is Certified Professional (OCP) you
high, and the competition for jobs is demonstrate your understanding of the
intense. Individuals, experienced or new full range of skills required by Oracle
to the profession, need to know what professionals in your chosen job role. An
skills make them attractive to employers. OCP is in high demand in today's
Employers look for ways to select marketplace, and the level of demand is
prospective employees who have the solid expected to grow with each new
foundation of skills needed for effective installation of Oracle technologies around
performance. the world. An Oracle Certification helps
raise your visibility and increases your
The Oracle Certification Program helps
access to the industry's most challenging
the IT industry establish a standard of
opportunities.
competence in key entry-level and
professional job roles. "Oracle’s certification strength in a
An Oracle Certification is a valuable, declining economy is due in part to
industry-recognized credential that the fact that more complex, high-level
signifies a proven level of knowledge and certifications appear to be less
ability. Each higher level of Oracle vulnerable" 2
certification brings a higher standard of An Oracle Certified Master (OCM)
benchmarked skill and ability, which leads certification is the highest credential that
to greater opportunities and higher pay. an Oracle professional can earn in the
"Technical certifications have evolved Oracle Certification Program. An Oracle
from a hiring tool to a screening tool: DBA Certified Master is a top-level
If you don’t have them, you aren’t Oracle expert who has in-depth technical
knowledge of the Oracle data server and
viewed as a serious candidate." 1
industry experience in managing mission-
B e n e f i t s t o th e T e c h n i cal critical Oracle database systems and
Prof essiona l
applications. OCMs are looked upon as
An Oracle Certified Associate (OCA) experts within their organizations, among
demonstrates a solid understanding of the their peers, and across the industry.
foundation skills of a given job role,
The true value of earning an Oracle
which can be applied at an apprentice or
Certification credential is increased
entry level.
opportunity. With more opportunity come
By earning an OCA certification, you can career growth and higher pay.
have increased entry-level job
opportunities. The OCA is the stepping-
stone to starting a successful career as an
Oracle professional.

January 2005 - Oracle Certification Program Candidate Guide: Oracle9i Database Administrator Certified Associate, Professional, and Master
Paths 1
"Given the key importance of data as 1 Source: Employers Raise the Bar on Certification, Information
Week, 2002
an organizational asset, it should come 2 Source: IDC Certification Report and Forecast 2002–2006
to no surprise that DBAs remain in 3 Source: Certified Expert: Working as a Database
high demand and that related training Administrator, CertMag, January 2003
certification programs are popular
even in this time of economic trouble...
By the numbers, Oracle leads the
DBMS/DBA certification area.” 3
B e n e f i t s t o th e IT Emp lo y e r
The Oracle Certification Program is also
valuable to hiring managers who want to
distinguish among candidates for critical
IT positions. For companies that send
employees for annual IT training,
certification helps ensure a return on the
training investment by validating the
knowledge and understanding gained
during training sessions. Companies can
also combine certification with an
employee development program to
enhance employee loyalty and
performance on the job. Hiring certified
professionals can have a direct impact on
a company's success.

January 2005 - Oracle Certification Program Candidate Guide: Oracle9i Database Administrator Certified Associate, Professional, and Master
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2 Oracle9i Database Administrator Certified Associate
Oracle9i Database Administrator Certified Professional
Oracle9i Database Administrator Certified Master Paths
O ra cl e9 i D BA C e r ti f i ca tio n four tests two for OCA certification plus
Ov erv iew two more. Additionally, Oracle now
The expertise of Oracle database requires (as of September 1, 2002) all
administrators (DBAs) is integral to the newly starting OCP candidates to
success of today's increasingly complex complete one Oracle University hands-on
system environments. Their critical work course in preparation for their exams and
requires a broad understanding of the for future roles as an Oracle technologist.
architecture and processes of the Oracle An OCP certification helps you translate
database, as well as plenty of hands-on your knowledge and skills into increased
experience in solving problems. The best visibility through the market's most highly
DBAs know that they stand between valued database benchmark program.
optimal performance and an event that View the chart on page 5 for a list of
could bring their company to a standstill. required tests and course requirements
“Currently, Oracle skills remain the to earn the Oracle9i Database OCP
most sought-after database skills in credential.
the IT marketplace.” 1 O ra cl e9 i D BA C e r ti f i e d Ma st e r
O ra cl e9 i Da tabase ( OCM )
Adm in is tra to r Cert if ied Beyond OCP, highly experienced DBAs
A sso c ia te ( OCA) who are ready for a new challenge can
An Oracle9i Database Administrator earn the highly respected Oracle9i DBA
Certified Associate (OCA) certification is Certified Master (OCM) credential, which
an entry-level credential for candidates can help their careers develop further and
who have a proven foundation of basic open doors to senior DBA and consulting
knowledge, which they can build upon as opportunities. The Oracle9i DBA
they work toward a career as an Oracle Certified Master Program requires Oracle
database administrator. An OCA can next University coursework on advanced DBA
earn Oracle9i DBA Certified Professional topics and hands-on demonstration of
(OCP) and Oracle9i DBA Certified Master DBA skills in a live application
(OCM) credentials. environment. For more information about
this offering, consult the Oracle
O ra cl e9 i Da tabase
Adm in is tra to r Cert if ied
Certification Program Web site.
Prof essiona l (OCP)
By moving upward and earning OCP
status, Oracle professionals demonstrate
the complete set of skills that are required
for working independently as an expert
DBA. The OCP credential provides
candidates increased opportunities and
higher pay. The OCP DBA path requires

January 2005 - Oracle Certification Program Candidate Guide: Oracle9i Database Administrator Certified Associate, Professional, and Master
Paths 3
Upg rad ing Yo ur Cu rren t OC P Creden tial to O ra cle9 i

Single Release Upgrade Exams Bridged Release Upgrade Exams


Generally, one exam is required for OCPs OCPs with older credentials may skip
to upgrade to each new release of an intervening releases and upgrade to a
Oracle DBA track. For example, one current technology with a single exam.
exam upgrades the Oracle7.3 credential to For example, one exam upgrades
Oracle8, one exam from Oracle8 to Oracle7.3 and Oracle8 DBAs directly to
Oracle8i, one exam from Oracle8i to Oracle9i, and one exam upgrades Oracle8i
Oracle9i and one exam from Oracle9i to DBAs directly to Oracle Database 10g.
Oracle 10g.
Oracle7.3 to Oracle8 DBA OCP Oracle7.3 and Oracle8 DBA OCPs to
Oracle9i
Exam #1Z0-010 Oracle8: New Features
for Administrators. Exam #1Z0-035 Oracle9i DBA: New
Features for Oracle7.3 and Oracle8 OCPs.
Oracle8 to Oracle8i DBA OCP
Ca ndi date Q ual if ic at ion s
Exam #1Z0-020 Oracle8i: New Features
for Administrators. Most candidates for DBA certification
combine up-to-date training with some
Oracle8i to Oracle9i DBA OCP level of on-the-job experience. There is no
Exam #1Z0-030 Oracle9i Database: New "typical" candidate. Many of the questions
Features for Administrators. on the OCP tests are based on real job
scenarios. In addition to the appropriate
training, you need hands-on experience
with the software. Trial software versions
and hands-on labs are included in most
Oracle University training products.

1 Source: IDC Certification Report 2002

January 2005 - Oracle Certification Program Candidate Guide: Oracle9i Database Administrator Certified Associate, Professional, and Master
Paths 4
Re qu ire d Exam s an d S el ec te d Ha nd s- On Co urs es fo r Ora c le9 i
Da tabas e Ce rt if icat io n Pa ths
Oracle customers and business partners demand hands-on experience—with all aspects of Oracle
database—from their Oracle Certified Professionals. In order to meet our commitments to our
customers and constituents, Oracle University has recently made a significant investment toward building
more validity and quality into its Certification Program including scenario-based exam questions.
E x a m s R e q u ire d
Oracle9i Database Administrator Certified Associate
Oracle9i Database Administrator Certified Professional
Introduction to Oracle9i Database: Oracle9i Database Oracle9i Database: Oracle9i Database: Oracle9i Database
Oracle: SQL® Fundamentals I Administrator Fundamentals II Performance Administrator
Exam # 1Z0-007 Exam # 1Z0-031 Certified Exam # 1Z0-032 Tuning Certified
Associate Exam # 1Z0-033 Professional

OR
Introduction to Exam # 1Z0-007
Oracle: SQL® and
Introduction to Oracle9i: SQL can
PL/SQL™
be taken over the Internet; (see
Exam # 1Z0-001
Section 5 of this guide).

O ra cl e U n ive rs i ty H a n d s -O n C o u r se R e q u i re m e n t
To earn your Oracle9i Certified Professional credential, you must pass the exams listed above and
complete one of the selected Oracle University courses listed below.

Note the additional courses that have been added to the list of those that fulfil the Oracle9i DBA OCP
Hands-On Course Requirement. Beginning June 21, 2004 candidates may now attend any one of the
courses below to meet the requirement.

January 2005 - Oracle Certification Program Candidate Guide: Oracle9i Database Administrator Certified Associate, Professional, and Master Paths
5
C urren t O CP Ca nd ida tes C er tif ie d OC P DBA s
T es ted BE FORE Se ptem ber 1 ,
200 2
Currently certified OCP DBAs are not
required to complete any additional
OCP candidates who have already hands-on courses; they are required only
completed at least one exam toward to pass the upgrade exam.
earning their OCP credential before
September 1, 2002, will be permitted to The courses listed on the previous page
earn their OCP credential without having are offered at Oracle University centers
to complete one of the hands-on courses around the world as well as at many
listed above. Oracle Authorized Education Centers,
and Oracle Authorized Education
New OC P Cand idates T ested Partners. Instructor-led courses are also
AFTER Sep temb er 1 , 2002 now available online, enabling candidates
All new OCP candidates will continue to to complete this requirement from their
be permitted to enroll in the required home or office if travel or time is a
exams before fulfilling the hands-on constraint.
course requirement, but will not be To find more information about these
certified until completing both the exams courses, or to enroll, visit the Oracle
and course requirement. University Web site at
Note that candidates must first complete http://www.oracle.com/education/ and
the OCA certification before obtaining an select the Oracle9i DBA Learning Path.
OCP credential.
* This title is not available online.
OA I, O IA, and Wor kfo rce
Dev elo pment S tudents
Note that students completing their
Oracle study with an Oracle Academic
Initiative (OAI) program, Oracle Internet
Academy (OIA), or an Oracle Workforce
Development school do NOT need to
complete one of the specific courses listed
on the previous page, since these students
are already completing this curriculum
with their program of study.

January 2005 - Oracle Certification Program Candidate Guide: Oracle9i Database Administrator Certified Associate, Professional, and Master
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O ra cl e9 i Da tabas e Upg rade Ce rt if icat io n Pa ths
Follow the paths in the diagram below to upgrade your current Oracle DBA OCP credential.
Oracle7.3 Oracle8 New Oracle8 Database Oracle8i New Oracle8i Database Oracle9i New
Database Features for Administrator Features for Administrator Features for
Administrator Administrators Certified Administrators Certified Administrators
Certified Exam # 1Z0-010 Professional Exam # 1Z0-020 Professional Exam # 1Z0-030
Professional

Oracle9i DBA New Oracle9i Database


Features for Administrator
Oracle7.3 and Certified
Oracle8 OCPs Professional
Exam # 1Z0-035

O ra cl e9 i Da tabas e Ce rt if ied Ma s ter C er tif i cat io n Pa th


Follow the path in the diagram below to earn your Oracle9i DBA Certified Master
credential.

Oracle9i Database Attend two of the Oracle9i Database Oracle9i Database


Administrator selected Master Practicum Administrator
Certified advanced OU (details are on Certified Master
Professional courses listed on page 11 of this
page 10 of this guide)
guide.

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O ra cl e9 i Da tabas e Adm in ist ra tor C er t ifi ed Ma ste r R eq ui remen t s
To earn your Oracle9i Database Administrator Certified Master credential, you must meet
the following requirements.
O ra cl e9 i D BA C e r ti f i e d Ma st e r P r a c t i cum R eg is tra t ion
( OCM ) P r e r e q u is i t e s
An OCM certification is the highest Prior to registering for the Oracle
credential that an Oracle professional can Certified Master practicum, candidates
earn in the Oracle Certification Program. must complete two requirements.
An Oracle9i Database Administrator 1. They must have completed their
Certified Master is a top-level Oracle Oracle9i Database Administrator
expert who has in-depth technical Certified Professional (OCP)
knowledge of the Oracle data server and credential.
industry experience in managing mission-
critical Oracle database systems and 2. They must have taken two advanced
applications. OCMs are looked upon as DBA courses from Oracle University.
experts within their organizations, among Advanced courses are taught by top
their peers, and across the industry. Oracle University instructors and offer
O ra cl e9 i Da tabase OCM
hands-on experience in topics that may
P r a c t i cum be addressed during the practicum.
Advanced courses that are offered in
To earn the Oracle9i Database an instructor-led online format satisfy
Administrator Certified Master credential, the requirement for candidacy to the
candidates must pass the practicum exam. OCM.
The Oracle9i DBA Certified Master The following is a list of Oracle
practicum is a two-day live application University courses that meet the
event where participants are required to advanced course requirement.
complete a series of scenarios and resolve
technical problems that will test their
expertise in an Oracle9i Database
environment. Participants are scored on
their ability to successfully complete the
assigned tasks.
The practicum is conducted at an Oracle
University facility in each global region.
Contact your local Oracle University
representative to find the Practicum
location nearest you. Visit
http://www.oracle.com/education/conta
ct_info.html to view your local Oracle
University contact information.

January 2005 - Oracle Certification Program Candidate Guide: Oracle9i Database Administrator Certified Associate, Professional, and Master
Paths 8
O ra cl e9 i Da tabase OCM Practicu m Cou r se P re req ui s ite
The OCM Practicum candidates must attend two of the following courses listed below.

January 2005 - Oracle Certification Program Candidate Guide: Oracle9i Database Administrator Certified Associate, Professional, and Master
Paths 9
O ra cl e9 i D BA C e r ti f i e d Ma st e r Pra c ti c u m
An OCM candidate must successfully pass the Oracle9i DBA Certified Master practicum
after completing the required OU advanced learning requirements listed on the previous
page.
M i nim um P ra ct i cum 8. Proficiency in using Konqueror 2.2
Par t ic ipan t Sk il l s browser software
1. Proficiency in Oracle9i SQL
P r a c t i cum E n v i r o n m e n t
2. Working knowledge of Linux The practicum is conducted in a dedicated
command language (United Linux 1.0) Oracle University classroom environment.
including: An Oracle instructor is responsible for
a. Formatting and executing basic OS proctoring the event, distributing
commands scenarios, and collecting results.
Participants are randomly assigned a seat
b. Creating directories and navigating on the day of the event.
through directory structures
Participants are not allowed to use
c. File management using copy, move, personal documentation or notes during
and delete the practicum nor are they permitted to
d. Linux environment text editors collaborate with other participants.
e. Setting environment variables Cellular phones, pagers, and Personal
Digital Assistants are not allowed in the
3. Ability to locate and launch Oracle practicum classroom.
executables that include:
Each participant is provided with a
a. RMAN utility dedicated Linux server with Advanced
b. Oracle Net Manager Server 2.1 installed and the base Oracle
server software. A complete online Oracle
c. Oracle Net Configuration Assistant documentation set is available to each
d. OEM participant.
e. Listener utility S cor in g
f. OMS Participants are scored on their ability to
g. Oracle Password utility complete the assigned tasks and to
recover from various database failure
h. Database Creation Assistant scenarios. Information from each
4. Proficiency in using Oracle Enterprise participant's environment is collected at
Manager various points during the practicum, and
this information is used to determine the
5. Proficiency in using Oracle Net final score. Participants will be provided
Manager and Oracle Net Configuration with their score within two weeks of
Assistant to configure networking completing the practicum. Upon attaining
6. Advanced knowledge and use of a successful score, participants are
Oracle9i (v9.0.1.3) Enterprise Server awarded the Oracle9i Database
technology and features Administrator Certified Master credential.
Participants who do not achieve a passing
7. Familiarity with navigating through score are required to retake the entire
online Oracle documentation practicum at a later date.

January 2005 - Oracle Certification Program Candidate Guide: Oracle9i Database Administrator Certified Associate, Professional, and Master
Paths 10
P r a c t i cum O b je c t i v e s a n d
A re a s o f F o cu s
Review the Oracle9i Database
Administrator Certified Master practicum
objectives to gain insight into what to
expect before completing the practicum.
The objectives are located in the Test
Content Checklist at the end of this guide.

January 2005 - Oracle Certification Program Candidate Guide: Oracle9i Database Administrator Certified Associate, Professional, and Master
Paths 11
3 Preparing for Oracle9i Database Tests

Oracle recommends that you prepare for Pr epar ing wi th O ra cl e


Oracle9i Database exams by combining University
learning and training offerings from Instructor-Led in Class Training
Oracle University with your own practice
and experience. Start by reviewing the Build the in-depth knowledge and hands-
topics covered in the exam in the Test on experience you need to succeed in your
Content Checklist in this guide. Then look job role with our most popular and
over the following preparation methods comprehensive training option. From in-
for a combination that suits your class demonstrations led by expert Oracle
background. University instructors, to realistic hands-
on labs, instructor-led in class courses
L ea rn O ra cl e f rom Ora c le provide you a dynamic learning
There are a variety of options that allow environment.
complete flexibility to meet the needs of Instructor-Led Online Training
your schedule and budget. From intense
in-class experiences with lots of hands-on Receive live instruction at your home or
labs to interactive online learning, OU office, and save time and travel expenses
offerings are the best way to prepare to with instructor-led online training. Expert
become an Oracle Certified Associate or Oracle instructors deliver the same quality
Oracle Certified Professional. These training as in our classrooms during four
courses lay the foundation of knowledge hours of daily online instruction.
you will need to pass the Oracle Self-Paced Online Training
Certification tests and provide a venue for
hands-on practice. Learn at your own pace with a 90-day
subscription to Oracle University courses
Refer to the certification requirements in delivered over the Internet. Benefit from a
Section 2 to chart your optimal variety of content such as prerecorded
preparation based on Oracle University instructor videos, demonstrations,
training options. The corresponding product simulations, and quizzes. Interact
Oracle University exam preparation with expert Oracle instructors, who will
course titles are the same as the Oracle assist you online through the course
Certification exam title. material during office hours.
Your local Oracle University
representative can advise you on the best
option. For more information, visit the
Oracle University Web site at
http://www.oracle.com/education/.

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Self-Paced CD-ROM Training T es t C o n t e n t C h e c k l i s t
Study at your own pace with highly Use the Test Content Checklist in this
interactive Oracle University courses on guide to identify all the test topics for
CD-ROM. Reinforce your learning by which you must prepare. Oracle may
using the latest in multimedia instruction, make modifications to the Test Content
including video, animation, Checklist, so visit the OCP Web site at
demonstrations, assessments, and hands- http://www.oracle.com/education/certific
on practices. Self-paced CD-ROM courses ation/objectives/ to download the latest
offer a convenient, comprehensive, version of this guide before attending
ongoing resource for you or your your exam appointments.
organization.
Add i tio na l P repa ra tio n Too ls
Practice Tests
Oracle and Self Test Software have
partnered to develop the highest quality
practice tests, which are available to
individuals seeking Oracle Certified
Associate and Oracle Certified
Professional status. To purchase practice
tests, visit the OCP Web site at
http://www.oracle.com/education/certific
ation/sts.html.

January 2005 - Oracle Certification Program Candidate Guide: Oracle9i Database Administrator Certified Associate, Professional, and Master
Paths 13
4 Registering for Your Tests

Oracle Certification Program exams are S cheduling Your Exam


offered at Oracle University Testing 1. There are three convenient ways to
Centers and through Prometric, the register for exams:
world’s largest provider of testing to the
information technology industry. Many a. Prepare and appear for test at
Oracle University Locations now also Oracle University:
offer these exams, and serve as a Many countries throughout Europe,
convenient alternative for both India, and Asia offer exam
preparation and exam writing at one preparation assistance as well as the
facility. Follow the registration directions exams themselves at one convenient
shown below for scheduling exams at an location. Visit the OCP Website,
Oracle University Center or at an and you will find phone numbers
Authorized Prometric Testing Center for your local Oracle University
(APTC). Center on the Exam Registration
Web page.
All exams are delivered electronically by (http://www.oracle.com/education/
means of computer. A brief tutorial certification/testreg.html)
precedes each test to familiarize you with
the test delivery system. You should b. APTC Online Registration:
attempt to answer every question in the Register online at
exam because incomplete answers are http://www.2test.com/.
scored as incorrect. Using a summary c. APTC Telephone Registration:
screen you can navigate throughout the Call the Prometric Regional Service
exam, proceeding forward and back Center (RSC) serving your country
among questions. during normal business hours. (A
Rev iew ing t he Can dida te list of RSCs is located on the last
Ag reem en t page of this guide.)
Candidates pursuing Oracle Certification 2. Make sure that you have both the
must accept the terms of the Oracle number and title of the exam that you
Certified Associate - Professional are registering for. Schedule your exam
Candidate Agreement before taking the appointment Monday through Saturday
tests. You will be presented with the during normal authorized Prometric
agreement on the screen before the test testing center hours. Hours vary by
starts. You can also review the agreement location.
before your appointment by visiting the
Oracle Certification Program Web site at
http://www.oracle.com/education/certific
ation/canagreemt.html.

January 2005 - Oracle Certification Program Candidate Guide: Oracle9i Database Administrator Certified Associate, Professional, and Master
Paths 14
3. When you register, ask the Prometric C hang ing or Ca nceling You r
customer service representative for a App oi ntme nt
list of valid forms of identification that To cancel or reschedule your test
you will need to present when you take appointment, you must call the Prometric
your exam. You will not be allowed to Regional Service Center. The cancellation
take the test without valid policy by region is:
identification.
The Americas: One business day in
4. Regular exam fees are equivalent to advance
US$125 , plus any local taxes. Asia Pacific: By midday (Sydney time)
The exam fee is payable to Prometric the previous business day
by any major credit card (VISA, EMEA: Two business days in advance
MasterCard, American Express, and Japan: Three business days in advance
Switch Cards) at the time of
registration. All discounts must be Candidates who do not appear for the test
applied at the time of paying your or who cancel less than one business day
exam fee. before the test do not receive a refund.

5. You must schedule a test at least 24


hours in advance.

January 2005 - Oracle Certification Program Candidate Guide: Oracle9i Database Administrator Certified Associate, Professional, and Master
Paths 15
5 Taking Your Tests

Ta king Introduction to identification. Both forms of


O ra cl e9 i: SQ L over the identification must contain your
I n ter n e t signature.
The Introduction to Oracle9i: SQL exam 3. The test administrator will give you a
is now delivered on the Internet in an brief orientation and escort you to a
effort to make taking this first exam easy computer terminal where you will take
and flexible, and cheap to the OCA the test. You are not allowed to bring
candidate who is just getting started. papers, books, bags, or calculators into
The exam can be taken anytime, from the room.
anywhere with a PC, current Web browser
4. Remember to adhere to the
(see page 5 of this guide, Internet
requirements set forth in the Oracle
Delivered Tests, for the recommended
Certification Candidate Agreement.
browsers), and a recommended Internet
You must agree to the terms and
connection of at least 33.6 Kps.
conditions in the agreement before
To take this online exam, visit the Oracle completing any Oracle Certification
Certification Program Web site. There is exam. Any attempt to cheat, assist
no need for preregistration. Payment can others, or remove exam content from
be taken by credit card right on the the testing room will not be tolerated
Internet. and may result in a zero score,
Your score will be available to you disallowance of OCP credential, and
immediately after completion of the exam even prosecution by law.
and submittal of your file for grading. If O bta in ing Yo ur Te st Re su lt s
you become disconnected during your
exam, you will be able to resume where You will receive your score report
you left off when you reconnect. immediately after the test. Beta exam
However, the time clock will remain in score reports are sent to candidates
effect. Internet exams have an additional following analysis and scoring of the beta
window of 30 minutes to give you time to exam. Candidates completing a beta
resolve technical problems. version of a test can expect their score
reports 10–12 weeks following the beta
Ta king a Test a t an period. Your results are automatically
Authorized Prome tr i c Te st i ng forwarded to Oracle following testing.
C en ter Please keep a copy of all test reports for
1. Arrive at the testing center at least 15 your records.
minutes before your scheduled
appointment.
2. Sign the test log and present two forms
of identification. One must be
agovernment-issued photo

January 2005 - Oracle Certification Program Candidate Guide: Oracle9i Database Administrator Certified Associate, Professional, and Master
Paths 16
Retaking a Test If you receive a low score, an Oracle
Candidates must wait 30 days before University training course may be
retaking a failed exam. There are no appropriate for you to gain more
exceptions to this policy. knowledge. Otherwise, if you require
skillset review only in a few areas, we
If you do not pass an Oracle Certification recommend that you consult Oracle
exam on the first attempt, Oracle University Online Learning, where you
encourages you to use the diagnostic will find each topic area available as a
feedback supplied with the score report to short course module. Most modules
review the areas that need further study. require only 45 minutes for completion.
Visit Online Learning at
http://www.oracle.com/education/oln/.

January 2005 - Oracle Certification Program Candidate Guide: Oracle9i Database Administrator Certified Associate, Professional, and Master
Paths 17
6 After You Are Certified

Re ce iv ing Yo ur Ora c le You will also receive a letter of


C er tif i cat io n We lc ome K it congratulations from Oracle, which will
You will receive your Oracle Certified indicate how you can begin to access the
Associate or Oracle Certified Professional wealth of OCP benefits that await you.
certificate by mail from Prometric within This will include the access login and
30 days after successfully completing all password that you will need to enter the
the required exams and course OCP member online community.
requirements as applicable. You should The OCP Members site is available only
use your certificate as verification of your to Oracle Certified Professionals, not to
Oracle Certification credential. Oracle Certified Associates.
Oracle9i DBA OCP candidates who are Upg rade Y our C ert if i cat ion to
required to meet the One Course O ra cl e Ce rt if ied M as te r
Requirement will not receive their Oracle Certified Professionals are highly
certificate until their course requirement recognized for their abilities to provide
has been verified. Oracle9i DBA OCP intermediate- to advanced-level DBA
candidates may send their course skills to the IT marketplace. To answer
information by completing the Web form. the growing need for more senior-level
Select “Request Oracle9i OCP DBAs as well as consultants and other
Credential” on the Oracle9i DBA OCP specialists, Oracle encourages those
path Web page looking to advance their careers to
(http://www.oracle.com/education/certifi consider the Oracle Certified Master
cation/dba9i_ocp.html). View the One Program. The OCM designation can help
Course Requirement details on page 5 of demonstrate that an Oracle professional is
this guide. truly at the top of the field, and has added
If you do not receive your Welcome Kit, benefits, credibility, and tools to make
send an email to these experts even more successful. To
fulfillment@prometric.com and provide find out more, see the OCP Web site at
your name, Prometric ID number, current http://www.oracle.com/education/certific
mailing address, and daytime phone ation.
number. Ke ep ing C urren t w ith New
O ra cl e Te ch no logy Re lea se s
O ra cl e Ce rt if ied Prof es s iona l
M e m b e r s W e b S i te Oracle is committed to keeping the Oracle
Upon achieving your Oracle Certified Certification Program abreast with the
Professional credential, you will receive latest technology. To take full benefit of
information about how to obtain a copy your Oracle Certified Professional
of the OCP logo in your Welcome Kit. credential, you may find it advantageous
The logo may be used on business cards to upgrade your certification to the latest
and resumes. release.

January 2005 - Oracle Certification Program Candidate Guide: Oracle9i Database Administrator Certified Associate, Professional, and Master
Paths 18
Re t irem en t of a n O CP T ra ck Upda ting Yo ur Demog raphic
I n f o rma ti o n
When Oracle announces the retirement of
a track, you will have at least six months Visit the Prometric Web site at
to pass the remaining exams in the retiring http://register.prometric.com/ to update
track. If you do not upgrade your your demographic information.
certification by the deadline, you will be Follow the steps below:
required to complete all tests within the
new track to obtain the latest credential. 1. Log in to the site with your e-mail
Consult the OCP Web site for current address and password. If you have
testing requirements. never registered online before, click the
link to set up your online account.
2. In the left navigation bar under Exam
Services click Update Profile
3. You may update your mailing address,
telephone numbers, and your e-mail
address.
4. Click Next Your OCP Candidate
information is now updated.

January 2005 - Oracle Certification Program Candidate Guide: Oracle9i Database Administrator Certified Associate, Professional, and Master
Paths 19
7 Special Testing Opportunities

Sp ec ia l Oppo r tun it i es : Be ta Beta score reports are sent to candidates


and Tryout Tests following analysis and scoring of the beta
Oracle may offer beta or tryout versions test.
of OCP tests as new and updated Visit the Oracle Certification Program
questions are developed. Beta and tryout Web site at
tests are generally offered free or at a http://www.oracle.com/education/certific
discount from the regular test price. ation/ to find beta and tryout
Participating in beta and tryout tests is a opportunities. Oracle provides detailed
good way to economize on your descriptions of each beta and tryout offer
certification and to be among the first to help you decide whether the tests are
professionals to be certified on a new right for you.
track or product release.

Visit the Oracle Certification Program Web site at http://www.oracle.com/education/certification/.

January 2005 - Oracle Certification Program Candidate Guide: Oracle9i Database Administrator Certified Associate, Professional, and Master
Paths 20
Test Content Checklists
The following test content checklists show the
objectives covered in the OCP exams.

January 2005 - Oracle Certification Program Candidate Guide: Oracle9i Database Administrator Certified Associate, Professional, and Master
Paths 21
Test Content Checklist
Introduction to Oracle: SQL® and PL/SQL™
Exam# 1Z0-001
Ov erv iew of R ela tiona l Agg rega ti ng D a ta U si ng
D a tab a s e s , S Q L , a n d P L/ S Q L G ro up Fun c tio ns
Discuss the theoretical and physical Identify the available group functions
aspects of a relational database
Describe the use of group functions
Describe the Oracle implementation of
Group data by using the GROUP BY
the RDBMS and ORDBMS
clause
Describe the use and benefits of
Include or exclude grouped rows by
PL/SQL
using the HAVING clause
W r it in g B as ic S QL Sta teme nt s
Subqueries
List the capabilities of SQL SELECT
Describe the types of problems that
statements
subqueries can solve
Execute a basic SELECT statement
Define subqueries
Differentiate between SQL statements
List the types of subqueries
and SQL*Plus commands
Re stricting a nd So rting Data Write single-row and multiple-row
subqueries
Limit the rows retrieved by a query
M u lt ip le -Co lum n Su bqu er ies
Sort the rows retrieved by a query
Write multiple-column subqueries
S ing le Row Fun c ti on s
Describe and explain the behavior of
Describe the various types of functions subqueries when null values are
available in SQL retrieved
Use character, number, and date Write subqueries in a FROM clause
functions in SELECT statements
P ro d u ci n g R e a d a b l e O u tp u t
Describe the use of conversion w it h S QL* P lu s
functions Produce queries that require an input
D isp lay ing Data f rom M ul t ip le variable
Tab le s
Customize the SQL*Plus environment
Write SELECT statements to access
data from more than one table by using Produce more readable output
equality and nonequality joins Create and execute script files
View data that generally does not meet Save customizations
a join condition by using outer joins
Join a table to itself

January 2005 - Oracle Certification Program Candidate Guide: Oracle9i Database Administrator Certified Associate, Professional, and Master
Paths 22
® ™
Exam #1Z0-001—Introduction to Oracle: SQL and PL/SQL
(continued)

M an ipu lat i ng Da ta O th e r D a t a b a s e O b je c ts
Describe each DML statement Describe database objects and their
Insert rows into a table uses

Update rows in a table Create, maintain, and use sequences

Delete rows from a table Create and maintain indexes

Control transactions Create private and public synonyms


Co nt ro ll in g U se r A c ces s
C rea ting an d Manag ing Tab le s
Describe the main database objects Create users

Create tables Create roles to ease setup and


maintenance of the security model
Describe the data types that can be
used when specifying column Use the GRANT and REVOKE
definition statements to grant and revoke object
privileges
Alter table definitions
De c lar ing Var iab le s
Drop, rename, and truncate tables
List the benefits of PL/SQL
In clud ing Co ns tra in ts
Describe the basic PL/SQL block and
Describe constraints its sections
Create and maintain constraints Describe the significance of variables
C rea ting V iews in PL/SQL
Describe a view Declare PL/SQL variables
Create a view Execute a PL/SQL block
Retrieve data through a view W r it in g Exe c utab le
S tatemen ts
Insert, update, and delete data through
a view Describe the significance of the
executable section
Drop a view
O ra cl e Da ta D i ct iona ry
Write statements in the executable
section
Describe the data dictionary views a
user may access Describe the rules of nested blocks

Query data from the data dictionary Execute and test a PL/SQL block
Use coding conventions

January 2005 - Oracle Certification Program Candidate Guide: Oracle9i Database Administrator Certified Associate, Professional, and Master
Paths 23
® ™
Exam #1Z0-001—Introduction to Oracle: SQL and PL/SQL
(continued)

I n tera c tin g w it h th e Ora c le Adva nc ed Ex pl i cit C ur so r


Server Co ncep ts
Write a successful SELECT statement Write a cursor that uses parameters
in PL/SQL
Determine when a FOR UPDATE
Declare the data type and size of a clause in a cursor is required
PL/SQL variable dynamically
Determine when to use the WHERE
Write DML statements in PL/SQL CURRENT OF clause
Control transactions in PL/SQL Write a cursor that uses a subquery
Determine the outcome of SQL DML H a ndl in g Ex ce p t ion s
statements Define PL/SQL exceptions
W r it in g Co nt ro l St ru c tu re s
Recognize unhandled exceptions
Identify the uses and types of control
List and use different types of PL/SQL
structures
exception handlers
Construct an IF statement
Trap unanticipated errors
Construct and identify different loop
Describe the effect of exception
statements
propagation in nested blocks
Use logic tables
Customize PL/SQL exception message
Control block flow by using nested
loops and labels
W o r ki n g w it h C o m p o si te D a ta
Ty pes
Create user-defined PL/SQL records
Create a record with the %ROWTYPE
attribute
Create a PL/SQL table
Create a PL/SQL table of records
Describe the difference between
records, tables, and tables of records
W r it in g Exp l ic i t Cu rs or s
Distinguish between an implicit and an
explicit cursor
Use a PL/SQL record variable
Write a cursor FOR loop

January 2005 - Oracle Certification Program Candidate Guide: Oracle9i Database Administrator Certified Associate, Professional, and Master
Paths 24
Test Content Checklist
®
Introduction to Oracle9i: SQL
Exam# 1Z0-007
W r it in g B as ic S QL Se le ct Agg rega ti ng D a ta U si ng
S tatemen ts G ro up Fun c tio ns
List the capabilities of SQL SELECT Identify the available group functions
statements Use group functions
Execute a basic SELECT statement Group data by using the GROUP BY
Differentiate between SQL statements clause
and iSQL*Plus commands Include or exclude grouped rows by
Re stricting a nd So rting Data using the HAVING clause
Limit the rows retrieved by a query Subqueries
Sort the rows retrieved by a query Describe the types of problems that
S ing le-Row Functions subqueries can solve
Describe various types of functions Define subqueries
available in SQL List the types of subqueries
Use character, number, and date Write single-row and multiple-row
functions in SELECT statements subqueries
Use conversion functions P ro d u ci n g R e a d a b l e O u tp u t
D isp lay ing Data f rom M ul t ip le w it h iS QL * Pl us
Tab le s Produce queries that require a
Write SELECT statements to access substitution variable
data from more than one table by using Produce more readable output
equality and nonequality joins
Create and execute script file
View data that generally does not meet
M an ipu lat i ng Da ta
a join condition by using outer joins
Describe each DML statement
Join a table to itself by using a self-join
Insert rows into a table
Update rows in a table
Delete rows from a table
Merge rows in a table
Control transactions

January 2005 - Oracle Certification Program Candidate Guide: Oracle9i Database Administrator Certified Associate, Professional, and Master
Paths 25
®
Exam #1Z0-007—Introduction to Oracle9i: SQL (continued)

C rea ting an d Manag ing Tab le s C rea ting V iews


Describe the main database objects Describe a view
Create tables Create, alter the definition of, and drop
Describe the data types that can be a view
used when specifying column Retrieve data through a view
definition
Insert, update, and delete data through
Alter table definitions a view
Drop, rename, and truncate tables C rea ti ng O th er D a t a bas e
O bj ec t s
In clud ing Co ns tra in ts
Create, maintain, and use sequences
Describe constraints
Create and maintain indexes
Create and maintain constraints
Create private and public synonyms

January 2005 - Oracle Certification Program Candidate Guide: Oracle9i Database Administrator Certified Associate, Professional, and Master
Paths 26
Test Content Checklist
Oracle9i Database: Fundamentals I
Exam# 1Z0-031
O ra cl e A rc h it ec tu ra l D a ta D i cti o n a ry C o n te n t a n d
Com ponen ts U sage
Describe the Oracle architecture and Identify key data dictionary
its main components components
Describe the structures involved in Identify the contents and uses of the
connecting a user to an Oracle instance data dictionary
Ge tt in g St ar ted wit h t he Query the data dictionary
O ra cl e S e rve r
M ai nta in in g th e Con t rol F ile
Identify common database
Explain the uses of the control file
administrative tools available to a DBA
Describe the contents of the control
Identify the features of Oracle
file
Universal Installer
Multiplex and manage the control files
Explain the benefits of Optimal
Flexible Architecture Obtain control file information
Set up password file authentication Manage the control file with Oracle
Managed Files
List the main components of Oracle
Enterprise Manager and their uses M ai nta in in g R edo Log Fi le s
Manag ing an O r acle Instance Explain the purpose of online redo log
files
Create and manage initialization
parameter files Describe the structure of online redo
log files
Configure OMF
Control log switches and checkpoints
Start up and shut down an instance
Multiplex and maintain online redo log
Monitor the use of diagnostic files
files
C rea ti ng a Databas e
Manage online redo log files with
Describe the prerequisites necessary OMF
for database creation
Create a database by using Oracle
Database Configuration Assistant
Create a database manually

January 2005 - Oracle Certification Program Candidate Guide: Oracle9i Database Administrator Certified Associate, Professional, and Master
Paths 27
Exam #1Z0-031—Oracle9i Database: Fundamentals I
(continued)

M a nag ing Tab le spa ce s a nd Manage storage structures within a


Da ta F i les table
Describe the logical structure of the Reorganize, truncate, and drop a table
database
Drop a column within a table
Create tablespaces
Manag ing Inde xes
Change the size of tablespaces
Describe the different types of indexes
Allocate space for temporary segments and their uses
Change the status of tablespaces Create various types of indexes
Change the storage settings of Reorganize indexes
tablespaces
Drop indexes
Implement Oracle Managed Files
Get index information from the data
S torag e S tr uc tu re an d dictionary
Re la tio ns h ips
Monitor the usage of an index
Describe the logical structure of
tablespaces within the database M ai nta in in g Da ta I n teg ri ty

List the segment types and their uses Implement data integrity constraints
List the keywords that control block Maintain integrity constraints
space usage Obtain constraint information from
Obtain information about storage the data dictionary
structures from the data dictionary Manag ing Pas swor d S ecur ity
an d R esou r ce s
Manag ing Undo Da ta
Describe the logical structure of Manage passwords by using profiles
segments within the database Administer profiles
Describe the purpose of undo data Control use of resources by using
Implement Automatic Undo profiles
Management Obtain information about profiles,
Manag ing Tab le s password management, and resources
Identify the various methods of storing Manag ing Us er s
data Create new database users
Describe Oracle data types Alter and drop existing database users
Distinguish between an extended Monitor information about existing
versus a restricted ROWID users
Describe the structure of a row
Create regular and temporary tables

January 2005 - Oracle Certification Program Candidate Guide: Oracle9i Database Administrator Certified Associate, Professional, and Master
Paths 28
Exam #1Z0-031—Oracle9i Database: Fundamentals I
(continued)

Manag ing Pr ivileg es U sing Globa l ization S upport


Identify system and object privileges Choose a database character set and
Grant and revoke privileges national character set for a database

Identify auditing capabilities Specify the language-dependent


behavior by using initialization
Manag ing Ro les parameters, environment variables, and
Create and modify roles the ALTER SESSION command
Control availability of roles Use the different types of National
Language Support (NLS) parameters
Remove roles
Explain the influence on language-
Use predefined roles
dependent application behavior
Display role information from the data
Obtain information about
dictionary
Globalization Support usage

January 2005 - Oracle Certification Program Candidate Guide: Oracle9i Database Administrator Certified Associate, Professional, and Master
Paths 29
Test Content Checklist
Oracle9i Database: Fundamentals II
Exam# 1Z0-032
Ne tworkin g Overview Perform simple connection
Explain solutions included with troubleshooting
Oracle9i for managing complex U sage and Co nfiguratio n of
networks O ra cl e Sha red Serv er

Describe Oracle networking add-on Identify the components of Oracle


solutions Shared Server
B a s ic O ra cl e Ne t A rc h i te c tu re Describe the Oracle Shared Server
architecture
Explain the key components of the
Oracle Net layered architecture Configure Oracle Shared Server
Explain the Oracle Net Services role in Identify and explain the usefulness of
client server connections related dictionary views
Describe how Web-client connections B a c ku p a n d R e cov e ry
Ov erv iew
are established through Oracle
networking products Describe the basics of database
B a s ic Net S erve r -S ide backup, restore, and recovery
Co nfi g u ra tio n List the types of failure that may occur
Identify how the listener responds to in an Oracle environment
incoming connections Define a backup and recovery strategy
Configure the listener by using Oracle I n s t a nc e a n d M e d i a R ec o v e r y
Net Manager S tr uc tu re s
Control the listener by using Listener Describe the Oracle processes,
Control Utility (lsnrctl) memory structures, and files relating to
recovery
Describe Dynamic Service Registration
Identify the importance of
Configure the listener for IIOP and
checkpoints, redo log files, and
HTTP connections
archived log files
B a s ic O ra cl e Ne t S e rv ic e s
C l ien t -Sid e C onf ig ura tio n Describe ways to tune instance
recovery
Describe the difference between host
naming and local service name
resolution
Use Oracle Net Configuration
Assistant to configure: Host Naming,
Local naming method, Net service
names

January 2005 - Oracle Certification Program Candidate Guide: Oracle9i Database Administrator Certified Associate, Professional, and Master
Paths 30
Exam #1Z0-032—Oracle9i Database: Fundamentals II
(continued)

Co nfi gu rin g th e Da tabas e R MAN Bac k ups


A rc hiv ing M ode
Identify types of RMAN-specific
Describe the differences between backups
Archivelog and Noarchivelog modes
Use the RMAN BACKUP command
Configure a database for Archivelog to create sets
mode
Back up the control file
Enable automatic archiving
Back up the archived redo log files
Perform manual archiving of logs
Use the RMAN COPY command to
Configure multiple archive processes create image copies
Configure multiple destinations, U ser - Mana ged Comp le te
including remote destinations Recovery
O ra cl e R e cov e ry M a nag er Describe media recovery
Ov erv iew and Co nf igu ration
Perform recovery in Noarchivelog
Identify the features and components mode
of RMAN
Perform complete recovery in
Describe the RMAN repository and Archivelog mode
control file usage
Restore data files to different locations
Describe channel allocation
Relocate and recover a tablespace by
Describe the Media Management using archived redo log files
Library interface
Describe read-only tablespace recovery
Connect to RMAN without the R MAN Comp le te Re cove ry
recovery catalog
Describe the use of RMAN for
Configure the RMAN environment restoration and recovery
U ser-Mana ged Back ups
Perform recovery in Noarchivelog
Describe user-managed backup and mode
recovery operations
Perform complete recovery in
Discuss backup issues associated with Archivelog mode
read tablespaces
Restore data files to different locations
Perform closed database backups
Relocate and recover a tablespace by
Perform open database backups using archived redo log files
Back up the control file
Perform cleanup after a failed online
backup
Use the DBVERIFY utility to detect
corruption

January 2005 - Oracle Certification Program Candidate Guide: Oracle9i Database Administrator Certified Associate, Professional, and Master
Paths 31
Exam #1Z0-032—Oracle9i Database: Fundamentals II
(continued)

U ser-Mana ged Incomp le te Re cove ry Cata log C rea tio n


Recovery an d Maintena nce
Describe the steps of incomplete Describe the contents of the recovery
recovery catalog
Perform an incomplete database Create the recovery catalog
recovery Maintain the recovery catalog by using
Identify the loss of current online redo RMAN commands
log files Use RMAN to register, resynchronize,
R MAN Inc omp le te Re cove ry and reset a database
Perform an incomplete database Query the recovery catalog to generate
recovery by using UNTIL TIME reports and lists
Perform an incomplete database Create, store, and run scripts
recovery by using UNTIL
SEQUENCE Describe methods for backing up and
recovering the recovery catalog
R MAN Main tena nce
T ran sport i ng Da ta B etwe en
Perform cross-checking of backups D a tab a s e s
and copies
Describe the uses of the Export and
Update the repository when backups Import utilities
have been deleted
Describe Export and Import concepts
Change the availability status of and structures
backups and copies
Perform simple Export and Import
Make a backup or copy exempt from operations
the retention policy
List guidelines for using Export and
Catalog backups made with operating Import
system commands Load ing Da ta in to a Da taba se
Demonstrate the usage of direct-load
insert operations
Describe the usage of SQL*Loader
Perform basic SQL*Loader operations
List guidelines for using SQL*Loader
and direct-load insert

January 2005 - Oracle Certification Program Candidate Guide: Oracle9i Database Administrator Certified Associate, Professional, and Master
Paths 32
Test Content Checklist
Oracle9i Database: Performance Tuning
Exam# 1Z0-033
Ov erv iew of Ora c le9i Size and pin objects in the shared pool
P e rfo rm a n ce T un in g
Tune the shared pool reserve space
Describe the roles associated with the
database tuning process Describe the UGA and session
memory considerations
Describe the dependency between
tuning in different development phases Explain other tuning issues related to
the shared pool
Describe service-level agreements
Set the large pool
Describe the tuning goals
S iz i ng t he Buf f e r Ca ch e
Describe the most common tuning
problems Describe how the buffer cache is used
by different Oracle processes
Describe the tuning considerations
during development and production Describe the tuning issues related to
the buffer cache
Describe performance and safety
tradeoffs Monitor the use of the buffer cache,
also use of the different pools within
D iagno stic and Tuning Tools the buffer cache
Explain how the alert.log file is used Implement dynamic SGA allocation
Explain how background trace files are Set the DB_CACHE_ADVICE
used parameter
Explain how user trace files are used Create and size multiple buffer pools
Describe the statistics kept in the Detect and resolve free list contention
dynamic performance views
S izi ng O th er S GA S tr uc tu re s
Explain how StatsPack collects
statistics Monitor and size the redo log buffer

Collect statistics by using Monitor and size the java pool


STATSPACK Control the amount of Java session
Collect statistics using Entprise memory used by a session
Manager Configure the instance to use I/O
Use other tuning tools Slaves
S izing the Sha red Pool Configure and use multiple DBW
processors
Measure and tune the library cache hit
ratio
Measure and tune the dictionary cache
hit ratio

January 2005 - Oracle Certification Program Candidate Guide: Oracle9i Database Administrator Certified Associate, Professional, and Master
Paths 33
Exam #1Z0-033—Oracle9i Database: Performance Tuning
(continued)

Da tabas e Conf ig ura tio n a nd M o n ito r in g a nd D e te c ti ng


I / O Is sue s L o ck C o n t e n t i o n
Explain the advantages of distributing Define levels of locking
different Oracle file types
Describe possible causes of contention
Describe reasons for partitioning data
Use Oracle utilities to detect lock
in tablespaces
contention
Diagnose tablespace usage problems
Resolve contention in an emergency
Describe how checkpoints work
Prevent locking problems
Monitor and tune checkpoints
Recognize Oracle errors arising from
Monitor and tune redo logs deadlocks
O pt imi ze Sor t Ope rat io ns T un ing Ora c le Shar ed Se rve r
Describe how sorts are performed Identify issues associated with
Identify the SQL operations that managing users in Oracle Shared
require sorting Server processes

Differentiate between disk and Diagnose and resolve performance


memory sorts issues with Oracle Shared Server
processes
Create and monitor temporary
tablespaces Configure the Oracle Shared Server
environment to optimize performance
Reduce total sorts and disk sorts App l ica t ion T un ing
Determine the number of sorts Describe the role of the DBA in tuning
performed in memory Applications
Set old and new sort parameters Explain different storage structures,
D ia g no sin g C o n ten t io n f o r and why one storage structure may be
Latches preferred over another
Describe the purpose of latches Explain the different types of indexes
Describe the different types of latche Explain Index Organized Tables
request
Describe partitioning methods
Describe contention for latches
Explain the use of the DBMS_STATS
Tune the appropriate resources to procedure
minimize latch contention
Describe Materialized Views and the
use of Query Rewrites
List requirements for OLTP, DSS and
Hybrid Systems

January 2005 - Oracle Certification Program Candidate Guide: Oracle9i Database Administrator Certified Associate, Professional, and Master
Paths 34
Exam #1Z0-033—Oracle9i Database: Performance Tuning
(continued)

U si n g O ra cl e B lo ck s T un ing th e Ope rating System


Efficiently a n d U si n g R e s o u r c e s
Describe the correct usage of extents Describe different system architectures
and Oracle blocks Describe the primary steps of OS
Explain space usage and the high water tuning
mark Identify similarities between OS and
Determine the high water mark DB tuning
Describe the use of Oracle Block Understand virtual memory and paging
parameters Explain the difference between a
Recover space from sparsely populated process and a thread
segments Set up Database Resource Manager
Describe and detect chaining and Assign users to Resource Manager
migration of Oracle blocks Group
Perform Index Reorganization Create resource plans within groups
Monitor indexes to determine usage
SQ L S tatem en t Tun in g
Describe how the Optimizer is used
Explain the concept of plan stability
Use Stored Outlines
Describe how hints are used
Use SQL Trace and TKPROF
Collect statistics on indexes and tables
Describe the use of histograms
Copy statics between databases

January 2005 - Oracle Certification Program Candidate Guide: Oracle9i Database Administrator Certified Associate, Professional, and Master
Paths 35
Test Content Checklist
Oracle9i DBA New Features for Oracle7.3 and
Oracle8 OCPs - Exam# 1Z0-035
U si ng Par t it ion ing : I n trod u ct io n to Re cove ry
Co ncep tua l Overv iew Manager
Describe the general partitioning rules. Discuss the benefits of using Recovery
I m p l e m e n t in g Part i ti o n e d Manager
Indexes Identify the types of backups
Describe the different types of E nha nceme nts to Netwo rking
partitioned indexes
Describe the concept of multiplexing
S u p p o r t i n g C om m a n d s a n d
Gu ide l ine s for Par t it ion ed Describe the concept of connection
Tab le s a n d Ind exe s pooling
Describe restrictions that apply to Implemen ting Passwo rd
certain operations Manag eme nt

Para l le liz ing INSE RT , Implement password aging and expiry


U PD A T E , a n d D E LET E O pt im i z er a nd Que ry
O pera t ion s I m p ro v e m e n t s
Enable parallel DML for a session Describe the features of optimizer plan
I d e n t if y in g New R O W ID stability
S tr uc tu re s
Explain Top-N SQL queries
Describe the new ROWID format
Explain automatic parallel execution
Manag ing Larg e O bjects
Summa ry Ma nagement
Differentiate between internal and
external LOBs Build and manage materialized views
for Oracle Summaries
Implemen ting O ra cle
Adva nced Q ueu ing Build and manage dimensions
Define the advanced queuing concepts Ind exe s and Ind ex -O rganize d
Tab le s
U si ng A dd it io nal N ew
Fea tures Describe a function-based index
Implement reverse key indexes Par t it ioni ng I mprovem en ts

Create and use index-organized tables Implement range, hash, and composite
partitioning
Describe partition-wise join

January 2005 - Oracle Certification Program Candidate Guide: Oracle9i Database Administrator Certified Associate, Professional, and Master
Paths 36
Exam #1Z0-035—Oracle9i DBA New Features for Oracle7.3
and Oracle8 OCPs (continued)

LOBs O ra cl e Se rve r S ecu ri ty


Define LOBs from a DBA perspective Explain the new privileged connection
O ra cl e U n ive rsa l I n sta ll e r: options
M ig ra tion a n d U pg ra de Describe the new security features and
Upgrade a database to Oracle9i their application:
Da tabase Re source Manage r ∏ Secure Application Role, Global
Explain the features of the database Context, Partitioned Fine-Grained
resource manager Access Control, and Fine-Grained
Auditing
Manag eab ility Enha n cemen ts
Ge nera l H igh Avai lab i li ty
Relocate and reorganize tables T echno logy
Remove unused columns from a table Describe fast-start time-based recovery
Define temporary tables limit
Ava ilab i li ty an d Explain the new Oracle Flashback
Re cove rab ility Enha n cemen ts feature
Implement duplex and multiple archive Describe Resumable Space Allocation
logs
Describe the new Export/Import
Describe the functionality of LogMiner features
Implement fast-start fault recovery O ra cl e9 i LogMiner
E nha nceme nts
Manage corrupt block detection and
repair Explain LogMiner new features:
S Q L* P l u s , P L / S Q L, a n d ∏ DDL statement support, dictionary
Nationa l Lang uage Support staleness detection, ability to use an
E nha nceme nts online dictionary, and ability to
Describe the use of PL/SQL for Event skip log corruptions
Triggers, Autonomous Transactions, B a c ku p a n d R e cov e ry
and Native Dynamic SQL Describe new RMAN manageability
Da tabas e Se cu ri ty features:
Implement fine-grained access control ∏ New backup enhancements and
new restore/recovery
enhancements
Describe new RMAN reliability
features:
∏ Block media recovery (BMR) and
Trial Recovery
Describe other RMAN improvements

January 2005 - Oracle Certification Program Candidate Guide: Oracle9i Database Administrator Certified Associate, Professional, and Master
Paths 37
Exam #1Z0-035—Oracle9i DBA New Features for Oracle7.3
and Oracle8 OCPs (continued)

O ra cl e9 i Da ta Guard Performance Improvem ents


Explain the Oracle9i Data Guard Use the indexes monitoring feature
architecture Describe the cursor-sharing
Configure the physical Standby enhancements
Database in no-data-loss mode Identify cached execution plans
Initiate a Database Switchover Gather system statistics
Operation
R e a l A p p l i ca tio n C lu st e r s
Da tabase Re source Manage r
E nha nceme nts Explain cache fusion
Automatically detect long-running Configure a shared server-side
operations initialization parameter file
Automatically limit resource F il e Man a g e m e n t
consumption other than CPU and Explain the concept and benefits of
DOP Oracle-Managed Files (OMF)
O n l in e O p e ra tio n s Create and manage OMF files
Explain online index rebuild new Use SQL syntax to remove associated
functionality OS files when removing a non-OMF
Describe online table redefinitions tablespace from the database
Explain online analyze validate Create and alter default temporary
tablespaces
Describe the use of the Server
Parameter File (SPFILE) Tab le space Ma nagem ent

Se gmen t Manag eme nt ( Pa rt Explain the concept of Automatic


I) Undo Management
Use the automatic global index Create and maintain UNDO
maintenance feature tablespaces
Explain the use of external tables Create and properly use multiple block
sizes within a database
Use the new LIST partitioning method
M e m o ry M a n a g e m e n t
Explain the basics of metadata
Application Programming Interface Set parameters to enable automatic and
dynamic sizing of SQL working areas
Se gmen t Manag eme nt ( Pa rt
II) Use new columns and views to gather
Explain and use the new Automatic information regarding SQL execution
Segment-Space Management memory management
functionality Describe the allocation and tracking of
Create and use bitmap join indexes memory behind a dynamic SGA

January 2005 - Oracle Certification Program Candidate Guide: Oracle9i Database Administrator Certified Associate, Professional, and Master
Paths 38
Exam #1Z0-035—Oracle9i DBA New Features for Oracle7.3
and Oracle8 OCPs (continued)

E nt e r p r ise Manag e r Gl obal izat io n S uppo rt


E nha nceme nts
Describe the new date and time data
Generate HTML Reports types
Create user-defined events Describe the Unicode enhancements
SQ L Enhan cem en ts Use the Character Set Scanner
Use ISO/ANSI–standard SQL syntax, Da tabase Wo rkspaces
such as Joins, CASE expressions,
Version-enable a table
NULLIF, COALESCE, scalar
subqueries, MERGE, and analytical Create and assign a workspace
functions
Identify other SQL enhancements,
such as constraint enhancements, FOR
UPDATE WAIT
Use the enhancements to LOBs and
PL/SQL

January 2005 - Oracle Certification Program Candidate Guide: Oracle9i Database Administrator Certified Associate, Professional, and Master
Paths 39
Test Content Checklist
Oracle9i: New Features for Administrators
Exam# 1Z0-030
O ra cl e Se rve r S ecu ri ty B a c ku p a n d R e cov e ry
Explain the new privileged connection Describe the new RMAN
options manageability features:
Describe the new security features and ∏ New backup enhancements and
their application: new restore/recovery
enhancements
∏ Secure Application Role, Global
Context, Partitioned Fine-Grained Describe the new RMAN reliability
Access Control, and Fine-Grained features:
Auditing ∏ Block media recovery (BMR) and
Describe the optional security products Trial Recovery
Ge nera l H igh Avai lab i li ty Describe other RMAN improvements
T echno logy
O ra cl e9 i Da ta Guard
Explain new features designed to
harden the database against unplanned Explain the Oracle9i Data Guard
down time architecture

Describe minimal I/O recovery Configure the physical Standby


Database in no-data-loss mode
Describe fast-start time-based recovery
limit Initiate a Database Switchover
operation
Explain the new Oracle Flashback
feature Set up automatic archive gaps
detection
Describe Resumable Space Allocation
Launch managed recovery mode in the
Describe the new Export/Import background
features
Apply a delay to redo application on
O ra cl e9 i LogMiner
the standby site
E nha nceme nts
Da tabase Re source Manage r
Explain LogMiner new features: E nha nceme nts
∏ DDL statement support, dictionary Automatically detect long-running
staleness detection, ability to use an operations
online dictionary, and ability to
skip log corruptions Automatically limit resource
consumption other than CPU and
Describe the LogMiner Viewer DOP

January 2005 - Oracle Certification Program Candidate Guide: Oracle9i Database Administrator Certified Associate, Professional, and Master
Paths 40
Exam #1Z0-030—Oracle9i: New Features for Administrators
(continued)

O n l in e O p e ra tio n s R e a l A p p l i ca tio n C lu st e r s
Discuss the new features designed to Explain cache fusion
reduce planned down time
Configure a shared server-side
Explain online index rebuild new initialization parameter file
functionality F il e Man a g e m e n t
Explain online functionality for index- Explain the concept and benefits of
organized tables (IOTs) Oracle-Managed Files (OMF)
Describe online table redefinitions Create and manage OMF files
Explain online analyze validate Use SQL syntax to remove associated
Describe the use of the Server OS files when removing a non-OMF
Parameter File (SPFILE) tablespace from the database
Se gmen t Manag eme nt ( Pa rt Create and alter default temporary
I) tablespaces
Use the automatic global index Tab le space Ma nagem ent
maintenance feature Explain the concept of Automatic
Explain the use of external tables Undo Managemzent
Use the new LIST partitioning method Create and maintain UNDO
tablespaces
Explain the basics of metadata
Application Programming Interface Create and properly use multiple block
Se gmen t Manag eme nt ( Pa rt
sizes within a database
II) M e m o ry M a n a g e m e n t
Explain and use the new Automatic Set parameters to enable automatic and
Segment-Space Management dynamic sizing of SQL working areas
functionality Use new columns and views to gather
Create and use bitmap join indexes information regarding SQL execution
Performance Improvem ents memory management
Use the indexes monitoring feature Describe the allocation and tracking of
memory behind a dynamic SGA
Describe skip scan index access
Describe the cursor-sharing
enhancements
Identify cached execution plans
Use the new first rows optimization
Gather system statistics

January 2005 - Oracle Certification Program Candidate Guide: Oracle9i Database Administrator Certified Associate, Professional, and Master
Paths 41
Exam #1Z0-030—Oracle9i: New Features for Administrators
(continued)

E nt e r p r ise Manag e r Gl obal izat io n S uppo rt


E nha nceme nts
Describe the new date and time data
Describe the new look and feel of the types
Console
Describe the Unicode enhancements
Use the Console in the standalone
mode Describe the enhanced sorting
functionality
Explain the Enterprise Manager
Use the Character Set Scanner
functionality that supports Oracle9i
Database features Explain the new byte and character
semantics
Generate HTML reports
Use the Locale Builder
Create user-defined events
Da tabase Wo rkspaces
SQ L Enhan cem en ts
Identify the Workspace Manager role
Use ISO/ANSI standard SQL syntax,
such as Joins, CASE expressions, Version-enable a table
NULLIF, COALESCE, scalar Disable workspace participation for a
subqueries, MERGE, and analytical table
functions
Create and assign a workspace
Identify other SQL enhancements,
such as constraint enhancements, FOR Explain Import and Export
UPDATE WAIT considerations
Use the enhancements to LOBs and
PL/SQL

January 2005 - Oracle Certification Program Candidate Guide: Oracle9i Database Administrator Certified Associate, Professional, and Master
Paths 42
Test Content Checklist
Oracle8i: New Features for Administrators
Exam# 1Z0-020
Java i n th e Da taba se Par t it ioni ng I mprovem en ts
Describe Oracle Java components Revise the general partitioning
Describe JServer installation concepts

Tune JServer Implement range, hash, and composite


partitioning
O pt im i z er a nd Que ry
I m p ro v e m e n t s Explain ENABLE/DISABLE ROW
MOVEMENT
Describe the features of optimizer plan
stability Explain the new partition pruning
capabilities
Describe the contents of the
DBMS_STATS package Describe partition-wise join
Explain Top-N SQL queries Review partition maintenance
operations
Identify new SQL keywords for
computing subtotals O bjec t Re la tio nal Fea tu res
and LO Bs
Identify new sort processing options
Define LOBs from a DBA perspective
Explain automatic parallel execution O ra cl e U n ive rsa l I n sta ll e r:
Summa ry Ma nagement M ig ra tion a n d U pg ra de
Build and manage Materialized views List the features of Oracle Universal
for Oracle Summaries Installer
Build and manage Dimensions Migrate an Oracle7 database to
I nd ex a nd I nde x-O rgan iz ed Oracle8i
Tab le s
Upgrade an Oracle8 database to
Describe bitmap indexes Oracle8i
improvements Tab le space Ma nagem ent
Describe a function-based index Manage locally managed tablespaces
Build an index online Manage transportable tablespaces
Compute index statistics Use read-only tablespace
Describe an index-organized table enhancements
(IOT)
Explain logical ROWIDs
Create multiple indexes on an IOT
Explain how to partition an IOT

January 2005 - Oracle Certification Program Candidate Guide: Oracle9i Database Administrator Certified Associate, Professional, and Master
Paths 43
Exam #1Z0-020—Oracle8i: New Features for Administrators
(continued)

Da tabase Re source Manage r Fea tures of Net8


List the features of the database Describe the new service naming
resource manager scheme
Limit the use of resources by using the Explain automatic registration
database resource manager
Describe load balancing
Manag eab ility Enha n cemen ts
Configure the network for JServer
Identify database limits
S Q L* P l u s , P L / S Q L, a n d
Relocate and reorganize tables Nationa l Lang uage Support
E nha nceme nts
Remove unused columns from a table
Use SQL*Plus for database
Define temporary tables management
Identify SQL*Loader enhancements Describe the use of PL/SQL for Event
Monitor long-running operations Triggers, Autonomous Transactions,
and Native Dynamic SQL
Define new constraints features
Da tabas e Se cu ri ty
Define new Export/Import features
Describe N-Tier authentication
Ava ilab i li ty an d
Re cove rab ility Enha n cemen ts Describe invoker's rights security
Learn RMAN new features management

Implement duplex and multiple archive Implement application context areas


logs Implement fine-grained access control
Set up a standby database in sustained
recovery mode
Start up a database for read operations
Suspend database I/Os
Describe the functionality of LogMiner
Implement fast-start fault recovery
Manage corrupt block detection and
repair
Describe the new possibility of
dynamically changing the number of
free lists

January 2005 - Oracle Certification Program Candidate Guide: Oracle9i Database Administrator Certified Associate, Professional, and Master
Paths 44
Test Content Checklist
Oracle8: New Features for Administrators
Exam# 1Z0-010
U si ng Par t it ion ing : Para l le liz ing INSE RT ,
Co ncep tua l Overv iew U PD A T E , a n d D E LET E
O pera t ion s
Describe the benefits of partitioning
Describe the advantages of parallel
Describe the general partitioning rules
data manipulation language (DML)
Describe the general partition
Use hints and the parallel clause to set
restrictions
the degree of parallelism for a DML
I m p l e m e n t in g Part i ti o n e d statement
Indexes
Execute parallel UPDATE and
Describe the different types of DELETE operations on partitioned
partitioned indexes tables
Plan an indexing strategy to support Use the data dictionary views
your applications associated with parallel DML
Describe general partition restrictions operations
S u p p o r t i n g C om m a n d s a n d I d e n t if y in g New R O W ID
Gu ide l ine s for Par t it ion ed S tr uc tu re
Tab le s a n d Ind exe s
Describe the new ROWID format in
Explain the various commands to Oracle8
support partition management
Use the new ROWID format in
Describe restrictions that apply to Oracle8
certain operations
Use the DBMS_ROWID package
Describe data dictionary tables that D ef in in g O b j ec t R e la tio na l
provide information on partitions Fea tures
Define an object relational database
Describe the object concepts in
Oracle8
Create a basic object type
Create and use an object view

January 2005 - Oracle Certification Program Candidate Guide: Oracle9i Database Administrator Certified Associate, Professional, and Master
Paths 45
Exam #1Z0-010—Oracle8: New Features for Administrators
(continued)

Manag ing Larg e O bjects I n trod u ct io n to Re cove ry


Manager
Compare and contrast LONG and
large object (LOB) data types Describe the Recovery Manager
architecture
Create and maintain LOB data types
Discuss the benefits of using Recovery
Differentiate between internal and
Manager
external LOBs
Identify the types of backups
Utilize the DBMS_LOB PL/SQL
package Describe the use of the Recovery
Implemen ting O ra cle Manager catalog
Adva nced Q ueu ing List associated data dictionary views
Define the advanced queuing concepts U sing Catalog Comman ds an d
R e p o r ts in R e cov e r y Manag e r
Create and send messages by using the
ENQUEUE procedure Maintain the contents of the recovery
catalog
Administer the queues and queue
tables Generate reports and lists from the
U si ng A dd it io nal N ew recovery catalog
Fea tures Create and execute scripts to perform
Implement new types of constraint backup and recovery operations
checking and enforcement U si n g R U N C o m m a n d s a n d
S cr ip ts in R e cov e r y Manag e r
Implement reverse key indexes
Manage backup, copy, restore, and
Describe index-organized tables
recovery operations by using Recovery
Create and use index-organized tables Manager
Identify the new security Create and execute scripts to perform
enhancements backup and recovery operations
Configure a large pool System Global
Area (SGA)
Take advantage of National Language
Support (NLS) enhancements
Use external procedures
Describe the Oracle8 raised size
ceilings

January 2005 - Oracle Certification Program Candidate Guide: Oracle9i Database Administrator Certified Associate, Professional, and Master
Paths 46
Exam #1Z0-010—Oracle8: New Features for Administrators
(continued)

E nha nceme nts to Netwo rking Implemen ting Passwo rd


Manag eme nt
Describe the concept of multiplexing
Implement account locking
Describe the concept of connection
pooling Implement password aging and expiry
Describe the new features of naming Implement password complexity
services verification
Describe the connectivity features M ig ra ti ng Se rve r a n d
App l ica t ion s
Describe the security features
Explain the Migration Utility
Describe the performance benefits
Explain the steps to complete a
Describe the possibilities of migration to Oracle8
configuration and administration
Explain the migration options

January 2005 - Oracle Certification Program Candidate Guide: Oracle9i Database Administrator Certified Associate, Professional, and Master
Paths 47
Test Content Checklist
Oracle9i DBA Certified Master Practicum

Overall Practicum Objectives Practicum Areas of Focus


Configure an Oracle9i database and Objectives
environment by creating the logical and Da tabas e Conf ig ura tio n
physical structures required to support Determine and set sizing parameters
optimal performance for database segments
Configure an Oracle9i network Create and manage temporary,
environment to support a variety of permanent, and undo tablespaces
connection scenarios
Stripe data files across multiple
Install, configure, and use Oracle physical devices and locations
database management, tuning, and
Configure the database environment to
diagnostic tools
support optimal data access
Use Oracle9i enhanced data performance
management features to support
Protect the database from loss of data
advanced replication, partitioning, and
from any failure scenario
parallel operations
Create and manage database
Use Oracle9i tools to backup data configuration files
while providing uninterrupted database
availability O ra cl e Ne tw o r k C o n f ig u ra ti o n
Create and manage multiple network
Use Oracle9i tools to perform restore
configuration files
and complete recovery operations
from any failure scenario Configure the database instance to
support shared server connections
Perform troubleshooting, analysis, and
problem resolution to enhance Set up network tracing
database and instance performance Configure the network environment to
efficiently manage user connections
Manage Oracle network processes
Configure the network environment to
allow connections to multiple database

January 2005 - Oracle Certification Program Candidate Guide: Oracle9i Database Administrator Certified Associate, Professional, and Master
Paths 48
Oracle9i DBA Certified Master Practicum (continued)

O ra cl e En te rp ri se Ma nage r Da tabase Ma nageme nt


Se tu p a nd Co nfigu rat io n
Implement fine-grained security
Configure Oracle Enterprise Manager
Generate table, index, column, and
Create an OEM Repository system statistics
Use OEM to modify a database Manage the SGA.
configuration
Manage new users
Configure OEM to manage database
availability Implement Replication
Performance Management
D a tab a s e A v a i lab il i ty
Create a recovery catalog by using Collect instance and database statistics
Recovery Manager by using STATSPACK, UTLBSTAT/
UTLESTAT, and OEM Packs
Use Recovery Manager to perform
database backups Analyze statistics, and modify
parameters to enhance performance
Use Recovery Manager to perform a
complete database restore and recovery Configure Resource Manager, and use
it to manage queries
Configure the TNSNAMES.ORA file
to support remote connections to a Create and manage objects to
catalog database by using TCP accommodate different data access
methods
Perform a complete recovery from any
failure scenario Analyze and tune query performance
S tandb y Da tabases a nd Data
Da ta Management
Guard
Create and manage tablespaces to
Create and utilize a standby database
support database access activities
Add data to the primary database in
Manage partitioning within a database
preparation for transfer to a standby
environment
database
Configure auditing within the database
Set up the standby database to use the
Provide users with access to data log writer process to transfer the log
Provide access to data by using stream to the standby database
flashback Configure the network environment to
allow communication between the
standby database and the primary
database
Open the standby database in a "read-
only" state

January 2005 - Oracle Certification Program Candidate Guide: Oracle9i Database Administrator Certified Associate, Professional, and Master
Paths 49
Prometric Regional Service Centers

Regional Service Centers


Sydney, Australia Regional Service Center (direct dial#) +612.9414.3663
Lelystad, Netherlands Regional Service Center (direct dial#) +31.320.23.9894
Tokyo, Japan Regional Service Center (direct dial#) + 813.3269.9620
Latin America Regional Service Center (direct dial#) +1.410.843.4300
North America Regional Service Center (toll-free#) +1.800.891.3626

How t o Us e Th is Tab le
1. Locate your country in the table.

2. Call the Prometric Regional Service Center (RSC) listed for your country. The RSC
numbers are shown in the box above. If there is a toll-free number for your country to
the Regional Service Center, then it should be in the table below. For a list of testing sites
in your country, refer to http://www.prometric.com/, Test Center Locator.
COUNTRY RSC TOLL-FREE # COUNTRY RSC TOLL-FREE #
Algeria Leystad Curacao, NA Latin America
Argentina Latin America Cyprus Lelystad
Australia Australia 1.800.806.944 Czech Republic Lelystad
Austria Leystad 0660.8582 Denmark Lelystad
Bahamas Latin America Dominican Latin America
Republic
Bangladesh Australia
Ecuador Latin America
Barbados Latin America
Egypt Lelystad
Belgium Lelystad 0800.1.7414
Estonia Lelystad
Bermuda Latin America
Fiji Australia
Bolivia Latin America
Finland Lelystad
Botswana Lelystad
France Lelystad 01.428.93.122
Brazil Latin America 000.817.965.5340
Gabon Lelystad
Brunei Australia
Bahrain Lelystad
Bulgaria Lelystad
Georgian Lelystad
Cameroon Lelystad Republic
Canada North America Germany Lelystad 0130.83.97.08
Cayman Islands Latin America Ghana Lelystad
Chile Latin America Great Britain Lelystad 08.00.592.873
China Australia 1.0800.610.0036 Greece Lelystad
Colombia Latin America 980.13.0932 Guam Australia 1888.249.6392
Costa Rica Latin America Guatemala Latin America
Croatia Lelystad Honduras Latin America

January 2005 - Oracle Certification Program Candidate Guide: Oracle9i Database Administrator Certified Associate, Professional, and Master
Paths 50
COUNTRY RSC TOLL-FREE # COUNTRY RSC TOLL-FREE #
Hong Kong Australia 800.96.8444 Poland Lelystad
Hungary Lelystad Portugal Lelystad
Iceland Lelystad Puerto Rico Latin America
India Australia Reunion Island Lelystad
Indonesia Australia 001.803.61608 Romania Lelystad
Ireland Lelystad 1.800.626.104 Russia Lelystad
Israel Lelystad Saudi Arabia Lelystad
Italy Lelystad 1.6787.8441 Senegal Lelystad
Ivory Coast Lelystad Singapore Australia 800.616.1132
Jamaica Latin America 1.800.892.1978 Slovakia Lelystad
Japan Tokyo 0120.387737 Slovenia Lelystad
Jordan Lelystad South Africa Lelystad
Kazakhstan Lelystad South Korea Australia 007.8611.3095
Kenya Lelystad Spain Lelystad
Kuwait Lelystad Sri Lanka Australia
Latvia Lelystad Suriname Latin America
Lebanon Lelystad Sweden Lelystad
Lithuania Lelystad Switzerland Lelystad 0800.55.69.66
Luxembourg Lelystad Taiwan Australia 008.061.1141
Macau Australia Tanzania Lelystad
Macedonia Lelystad Thailand Australia 01.800.611.2401
Malaysia Australia 1800.80.0508 Trinidad & Latin America
Tobago
Malta Lelystad
Tunisia Lelystad
Martinique Lelystad
Turkey Lelystad
Mauritius Lelystad
Ukraine Lelystad
Mexico Latin America 95.800.332.1034
United Arab Lelystad
Morocco Lelystad Emirates
United States North America 1.800.891.3926
Namibia Lelystad
Uruguay Latin America
Nepal Australia
Venezuela Latin America
Netherlands Lelystad 0800.022.7584
Vietnam Australia 612.9414.3666
New Caledonia Australia
Yugoslavia Lelystad
New Zealand Australia 0800.44.1689
Zimbabwe Lelystad
Nigeria Lelystad
Norway Lelystad
Oman Lelystad
Pakistan Australia
Panama Latin America
Papua New Australia
Guinea
Paraguay Latin America
Peru Latin America
Philippines Australia 1.800.1.611.0126

January 2005 - Oracle Certification Program Candidate Guide: Oracle9i Database Administrator Certified Associate, Professional, and Master
Paths 51
Oracle Corporation World Headquarters Oracle Corporation is the world’s leading
500 Oracle Parkway supplier of software for information
management, and the world’s second
Copyright © Oracle, 2004. Redwood Shores, CA 94065 USA largest independent software company.
All Rights Reserved Worldwide Inquiries: The company offers its database, tools,
+1.650.506.7000 and application products, along with
Printed in the USA
related consulting, education, and support
V09.04 +1.650.506.7200 (Fax) services, in more than 145 countries
http://www.oracle.com around the world.
http://education.oracle.com Oracle is a registered trademark,
SQL*Plus, and Oracle8, Oracle8i and
http://www.oracle.com/education/certification
Oracle9i are trademarks or registered
OCP Inquiries: trademarks of Oracle Corporation. Other
webteam_us@oracle.com names may be trademarks of their
respective owners.
US Inquiries:
1.800.633.0575

January 2005 - Oracle Certification Program Candidate Guide: Oracle9i Database Administrator Certified Associate, Professional, and Master
Paths 52

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