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executive head of operations job description

title: reports to: based at:

Executive Head of Operations The Chief Executive Officer acsis Cape Town

job purpose
In conjunction with the other Exco members, determine the long-term strategic objectives of the business. Ensure business growth through directing and managing business operations activities to ensure these are delivered in accordance with the organisational strategy. To plan, direct and manage the performance of the companys operations, as dictated by the overall strategy agreed by Exco, so as to maintain and develop business growth in accordance with the agreed business strategy.

key responsibilities and accountabilities


strategy formulation & Implementation contribute to the development and refinement of acsis vision and strategy support the overall process of management and corporate decision-making to ensure the organisation maximises its short, medium and long-term profitability and returns to its shareholders liaise with other executive heads on the implementation of the companys strategic and operational plans develop, review, and report on the operations divisions strategy, ensuring the strategic objectives are well understood and executed by the heads of department attend and/or chair company Exco, Divisional Exco and staff forums in the business and serve as a director/trustee on various boards/trusts/funds of acsis related companies and related entities as required (if a formal director) execute the responsibilities of a company director according to lawful and ethical standards management of the overall Operations function including Information Technology Finance Client Administration Services Human Resources ensure that the operations functions of the company are run effectively and efficiently so that each operational division performs in terms with their strategic plan, developmental plan and operational plan objectives maintain the administration, budgeting, monitoring, reporting, communication and liaison on all company affairs at a level acceptable to the board operations and controls; implement, maintain and manage an effective system of controls throughout the company, covering non-financial as well as financial controls; ensure that operating objectives and standards of performance are owned by management as well as employees; ensure that appropriate standards of conduct are established and complied with; present a yearly budget for Board approval and prudently manages resources within those budget guidelines according to company policy and within ethical corporate governance guidelines

Executive Head of Operations job description

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executive head of operations job description

management, monitoring, reporting and communication in regard to financial and physical resources, administration and budgeting maintain and develop organisational culture, values and reputation in its markets and with all staff, customers, suppliers, partners and regulatory/official bodies.

people management build and lead an effective and cohesive management team in consultation with HR implement effective succession planning, people management, development, recruitment, and retention strategies for the division manage the performance of all heads of department within the division through the formal performance management system promotion of employment equity and transformation self-development and continuing personal development

basic areas of knowledge and skills


sound commercial skills good project and time management skills knowledge of business and management principles sound knowledge of finance, technology and administration strong analytical skills disciplined completer ability to work in a pressurised environment management and Leadership knowledge and experience organisational Skills leadership Skills coordinating activities and resources (including performance management) the ability to work collaboratively a hands-on management style a penchant for being proactive

knowledge and skills requirement


Demonstrate excellence & expertise in the fields of financial management, administration and operations, IT and corporate affairs. Demonstrate an understanding of the environment of financial planning and investments. Demonstrate experience in the management of a team at a professional level. Effective, commercial experience in running a business/ business unit/s. The minimum required qualification for this position is a relevant tertiary qualification. A relevant postgraduate business qualification (CA, MBA or equivalent tertiary qualification). A CFP or CFA would be highly advantageous. Minimum of 10 years finance and operations experience. 5 years of which must be operations management experience, specifically people management. Of the 10 years experience, at least 3 years must have been spent in a senior management role.

Executive Head of Operations job description

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