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IBM InfoSphere DataStage Error: Job xxx is being accessed by another user

Technote (troubleshooting) Problem(Abstract)


When trying to view a job receive the following: Error: Job xxx is being accessed by another user

Resolving the problem


Perform the following: In web console check active sessions and if job is listed disconnect session. To view all active sessions: In the Web console, click the Administration tab. In the Navigation pane, select Session Management > Active Sessions The Active Sessions pane shows the users that are currently connected to the server. Check for and clear any Universe locks: From the DataStage (DS) Administrator: 1. Launch DS Director 2. Select Job > Cleanup Resources (if Cleanup Resources is disabled, go to step 10 below) 3. In the Processes pane, click Show All 4. In the Locks pane, click Show All 5. In the Locks pane, scroll to the job name in the Item ID field 6. Note the PID/User # associated with the job 7. Click on the PID # in the upper pane (Processes) 8. Click Show by process (Locks pane) 9. Click Release All (Locks pane) 10. Launch DS Administrator 11. In the Projects tab, highlight the job 12. Click Properties 13. Check Enable job administration in Director 14. Click OK 15. Click Close 16. Exit DS Director and relaunch 17. Perform steps 3 - 9 above. From Unix/Linux:

1. 2. 3. 4. 5. 6. 7.

Log into the server using the dsadm user. cd to the DSEngine directory Enter . ./dsenv to source the dsenv file Enter ./bin/uvsh to get into DataStage prompt At ">" DataStage engine prompt, enter LOGTO project name Run LIST.READU EVERY to list all the locks Check active record locks under "Item Id" column for job name or RT_CONFIG# or RT_LOG# (# matches the job description number 8. Write down the Inode numbers and user numbers associated with these locks. 9. Enter LOGTO UV If the LOGTO command is disabled, enter this command "CHDIR <path_to_the_DSEngine_folder>" (with <path_to_the_DSEngine_folder>=cat /.dshome under a telnet session on the DataStage server).

Informations document
InfoSphere Information Server IBM InfoSphere Metadata Asset Manager Version du logiciel: 8.0.1, 8.1, 8.5 Systme(s) d'exploitation: AIX, HP-UX, Linux, Solaris, Windows Numro de rfrence: 1439971 Date de modification: 2011-06-03

The UNLOCK command lives in UV account. 10. Enter UNLOCK INODE inode# USER user# ALL 11. You can use Q to get out of DataStage engine Use cleanup_abandoned_locks utility to clear any abandoned locks. The cleanup_abandoned_locks utility deletes session locks from the Information Server repository that were left over from some usage of an Information Server suite application (e.g. DataStage). Login to domain layer using either root or Administrator user (for Windows) cd /opt/IBM/InformationServer/ASBServer/bin ./cleanup_abandoned_locks.sh (on Unix/Linux) ./cleanup_abandoned_locks.bat (on Windows) usage: cleanup_abandoned_locks -P,--password Password -U,--user User name -h,--help Print this message.

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